Work Capital One Tulsa

Do not get a auto loan with this place. They do not have very good security and when you have a loan that was cancelled they do not cancel it!! I had a loan cancelled because the car lot frauded the loan and I'm still getting emails that I owe my first payment on February 1st. It is on my credit report also! This place does not have it's stuff together and will jack you around so beware it's not a very good company.

Best customer service I've experienced They're wonderful . I only had one day to get a car assumed I'd be out of luck because beggers can't be choosers. It's been over 4 and a half years now and they still have greatly helped me threw I'm so happy with capital one and my Accord I'd recommend them Im looking forward to doing business with them again I'm greatly appreciative of all the people who work there. I've never had to wait for 20 minutes or anything like others have posted .

Horrible experience. I had accidentally entered one number off on my routing number. Because of that, they werent able to process my payment and shut off my card/account. Now my credit has gone up. No notification, no heads up that I need to fix it so they can process the payment. Nothing. I only used it once to pay for something that was $20 dollars and planned to pay it back to the following day. Ridiculous don’t use this company if you’re young and trying to build credit.

FYI - this is NOT a bank branch even though it is listed online as one. So don’t mistakenly go here thinking it is bc they will be extremely rude and treat you like you’re stupid for assuming google is correct.

Been a customer for 7years now Can't understand why all of there rules have changed and why you can be ignored by calling Late fee on day that it is due How is that possible ? Want late fees over my business I'm done with them

Worst customer service ever. Once a store card sells to capital one, cancel it. This company is terrible. I’ve never been treated so poorly by a company after being a loyal consumer.

i have capital one credit cards but this customer service is horrible trying to get information for a new auto loan and they ask for an account number then they hang up. no wonder they have low star reviews.

I Worked here only a week .GOOD PAY A LOT TO LEARN I was new to collections they clam all this stuff for you to remember in a few days. Some of the managers teaching was pretty good good BETH CHARLIE was very understanding to that. It is a work fron home jobs and sometimes things happen my first INCIDENT i got fired( my brother walked in asking for gas money) of course i informed Mr.Byron aftererwards the manager Byron said i had nothing to worry about thats ok just limit it. I thought everything was fine .But only later to find out he took notes and had me fired and check this he ask how i like the job so far (byron) i told him its a lil stress and ill need a drink to wine down afterwork he reported that as well but you ask me thats so iconic . Told me ask him if i need anything and i joked and said no because you shame me (just a joke) he laughed as well. But turned and got my assignment ended. Please just dont say anything it will back fire. I wasted time and i could have been with a company who understands incidents and give fair warnings. Nobody else was fired and i witnessed people walking in they background some wasnt on camera holding babies etc.. GUESS MY PURPOSE IS NOT FOR CAPITAL ONE AND MR.BYRON YOU COULD HAVE LET ME KNOW AS A EMPLOYEE AND WE COULD HAVE CLEARED ANY ISSUE UP .TAKING PEOPLE JOBS OVER SOMETHING SO SMALL IS NOT RIGHT.

The don't protect their customers. They don't have any proof of the account that took from our card many times and still said after 15 months it wouldn't be blocked anymore so we canceled our account.

First off the customer service is very hard to understand, and I have made payments on time and I still have issues, and I still owe. How is that possible? When I ask to speak to managers, I am ignored.