Winter Hill Bank Main St, North Reading

I have been with this bank for years. When I first moved to North Reading over 50 years ago went with Bank of America, hated this bank. Winter Hill has always been helpful whenever I needed them. Tellers are the best. They know who I am and have always been very personable. Always ask about my granddaughter who they watched grow from an infant to a teenager. It’s not easy dealing with the public as some people can never be pleased.

I have been with the North Reading branch since 1983. Everyone that works there goes out of their way to assist. The staff is well managed. Best bank I have ever dealt with!

Always a hassle 24/7. Walk in to employees talking to each other behind the counter who don't even greet you or give you the time of day until you walk up to them pretty much begging for assistance. Will not take a deposit unless cash is in perfect condition so not folded or dirty, basically has to be fresh from the mint. No one will even smile or even make an attempt at being pleasant, just give them money and walk out hopefully without getting talked to about what is wrong with whatever your trying to do. Also God help you if you forgot to endorse a check. Only reason for 2 stars instead of one is that they are very conveniently located off of 28. Always a Hassle.

Excellent bank. All the employees are so helpful and very kind.