WinSouth Credit Union S 26th St, Gadsden

I have been with WinSouth Credit union for 30 years and they have always had the best car loan rates. Also I had to get a new debit card last week and it was printed quickly. I have always had great customer service with each of their branches.

Rude, Rude, and unhelpful. My Daddy passed and my mother was the account beneficiary. I called the make sure he still had an account here. The lady who answered ask for a social (last digit was wring turns out). She refused to look him up by name or my mother’s name. I called back, spoke to another lady who was understanding because he Dad had passed too. She found the error and my Daddy’s account. When I went to withdraw the money from the Albertville location, both the tellers were fussing over should we get the money because he was deceased. My mom was with me. They were told twice, yes, she can close the account but they had an attitude about us closing it. Worse experience and worse timing on their part. I have told EVERYONE THAT I HAVE came in contact with regarding this situation. So pitiful!

Best Credit Union around! Low rates and friendly staff.

excellent bank to save your money very friendly people await you every day welcome all

Always smile and glad to see me as a customer

Literally the worst place to get a loan through. I’ve paid my truck payment every month for over two years now. If you are even one day late you start getting emailed and phone called. It’s beyond obnoxious and I will not allow them to do any future loans for me even if they are the only company that will. As many here have pointed out... making the customer happy is not their strength apparently.

Friendly staff. Excellent service and assistance every time I come to this location.

Lowest mortgage rate I found. Great people that take their time and help you.

I think the staff are very rude ,I didn't have a pleasant experience with this bank at all.I wouldn't recommend it to anyone.