White Sands Federal Credit Union E Lohman Ave, Las Cruces
+1 575-647-4500
http://www.wsfcu.org/
2190 E Lohman Ave, Las Cruces, NM 88001, United States
Services
- Loans
White Sands Federal Credit Union Reviews
A
Received a call from Amanda in collections, she was EXTREMELY rude and short on the phone. Unwilling to even listen to my current situation and try to understand. I used to work here and I am appalled at the decline that has occurred since then.
Allison, Thanks so much for sharing your experience with us. We are looking into the situation. If you would like to speak to our management team please contact us at 575-647-4500.
C
Cudos to branch manager out in the heat helping and interacting with customers on a busy Friday.
Thank you for the nice review Chuck!
A
I’ve been on hold with a “call center” for the past 45 minutes. The recording literally highlights WSFCU as a home town credit union but it sure doesn’t feel like it anymore.
Mr. Garcia we apologize for the wait unfortunately we are currently experiencing higher than normal call volumes.
G
Been with them for four years never made a payment late 860$ a month. Right now struggling because of this covid asked them a guy in there told him my situation if they can refinance the suv to just get my payment lower a month. Told him about my situation he literally laughed at me. Do not recommend them.
Mr. Hernandez, Thank you for letting us know know about this. We are looking into this issue and hope to resolve the issue.
B
I love my Credit Union. The App Crashes alot more than I like, then I have to go in and reset my password. Or have them unlock it, cause it locks me out! Other than that.. I have no Complaints.
Hi Brittany thank you for the feedback, we will have someone reach out ad see if can fix this for you.
W
Friendliest customer service and they handled our emergency loan needs with ease. Will be moving my accounts to them now.
l
Extremely rude service by one of the young guys inside . He looks at you like he’s doing you a favor. They need to put people that have good manners, and are polite to customers.
Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you would like to speak to a manger please contact us at 575-647-4500.
C
The slowest bank I’ve ever been a member of. The drive thru is so horribly slow I’m closing a 5 year account. The staff is rude and unwilling to help often times.
Chris, Thanks so much for sharing your experience with us. I'm sorry that your visit with us fell short of expectations. If you would like to speak to a manger please contact us at 575-647-4500
E
Banked off and on with wsfu. Left my atm card and they have a 24 hour policy to shred after the time period. Nope...not mine! They did it the same day. Very frustrating. Went on a Saturday morning and the lady who sits where you have to sign in had a snotty attitude and she said i had to pay the $5 replacement fee. I did go back and talk to the manager they blamed kt on a transfer trainee. As of now im currently looking to bank with someone else. My opinion the staff needs more training in csr.
Thanks for your review. Although we would rather receive a positive review, we also feel it is important to know where we didn't do so well. It gives us a unique opportunity to re-evaluate and make corrections. I apologize for the attitude of the front desk employee. I don't know if you were able to get your card reissued at no cost, but if you were not, contact any branch manager and they can help you with this.
P
My family's been with this credit union since the 60s, and after the last fight with staff/mangement, I promised to close every account we had with them. As of yesterday, I only have one of five accounts left to close and that's just a matter of getting some other stuff set up before I close it. I've been lied to by management, had to stand around waiting for service, received BS responses to easy questions, been needlessly put through hoops to get the simplest of tasks done...so my family and I'm done with this credit union. And the latest fees just took the cake!
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FAQs
1. What Is the Phone Number of White Sands Federal Credit Union?
You can call White Sands Federal Credit Union via +1 575-647-4500. You can use our online platform to get instant loan quotes as well.3. What Loan Services Can I Get From White Sands Federal Credit Union?
White Sands Federal Credit Union provides all sorts of loan services, including: '- loans
5. Is White Sands Federal Credit Union An Agency Or A Lender?
White Sands Federal Credit Union is a Federal credit union that accepts all kinds of loan requests including installment loans online. In addition, iPaydayLoans, as an online loan broker, can link our customers with our online partner lenders to get dependable loan services.
2. What Is the Address of White Sands Federal Credit Union?
White Sands Federal Credit Union is located at 2190 E Lohman Ave, Las Cruces, NM 88001, United States. Take a look at the map and visit them in no time.4. How Can I Request A Loan At White Sands Federal Credit Union?
You can submit your loan request on their website. If you need further assistance, you can always visit our online platform to see what's available for you.6. What Will Happen If I Failed To Perform Repayment On My Loan?
You can discuss the issue with your lender if you have issue paying your loans. Your lender may adjust the loan plan for you to fit your financial situation at the moment. Check our website to learn more information if, for example, you defaulted on your online title loan services.7. Can I Get Bad Credit Loans from White Sands Federal Credit Union?
Yes, it is possible to get loans with a low credit score such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check out our website to get instant loan quotes with friendly requirements.