Western Vista Federal CU Eagle Dr, Casper

We had a amazing experience with Lori she is so friendly and helpful would definitely recommend.

Lori McLean was our mortgage lender and she was so great to work with. We are both first time home buyers and she walked us through every step of the process and made us feel so comfortable and secure.

Very unfriendly and unprofessional. We will be closing all of our accounts

Good service and helpful people. Been a member since 1996. Didn't like the distance they moved from near-downtown previous building. New building is nice. Have lobby hours that are great for people who have to work 8 to 5.

Fantastic place to do business. They helped us buy our house and walked us through the whole process including building our credit to get the very best interest rate possible.

Kileen in finance and loans has always had a great attitude and is willing to help and go the extra mile to try and get things worked out. The rest of the staff at the Casper branch are awesome as well. I feel welcome when I arrive and treated like one of their kids.

They are unfriendly, unreliable and every time I go in its a completely new staff. I have had my card "compromised" repeatedly, always before a holiday. They are unapologetic and not helpful AT ALL. After banking there for 28 years, I'm done.

Do not bank with Western Vista. Shady Practices. We refinanced a loan with Western Vista. Jennifer was AMAZING! They required us to open an account with them. Their account statements are only sent out every 3 months with those accounts. We received a statement 3/31. I planned to utilize the account but I never had the full account #. So when I went in to use the account, they had closed the account. I received a statement with a $0 balance in July. Laura the Branch Manager refused to refund my money. For any loan refinancing or Mortgage needs, go see Jennifer at Reliant Federal Credit Union. Jennifer no longer works at Western Vista. She really was AMAZING! I've banked with Reliant for over 20 yrs and thought I'd give Western Vista a 2nd chance from years ago. Now I know I really never will go back. Reliant has always bent over backwards for us.

Watch out for this credit union if you are looking to finance a car. Hidden fees, inept employees just to name a few things. There are more ethical lending institutions in the area...shop around!

Every time I call to pay my mortgage always before end of business no one ever answers the phone. This drags on for weeks then I get stuck with a late fee.