Wells Fargo Bank N R H Johnson Blvd, Sun City

For 22-yrs, my husband and I have received wonderful service consistently from SCW Wells Fargo bank and have not considered changing banks, have absolutely no reason to. We also enjoy excellent service our MT residence Wells Fargo branch. Our commendation to Wells Fargo employees we have found to be friendly, professional, efficient and expedient. Thank you.

Nice location. Friendly staff. I came in today to open an account (had to make an appointment due to the rona) and was helped immediately by a banker who was extremely knowledgeable about the products they have to offer and helped me find the right account types to suit my needs. Also helped me link my accts to the online bank app and showed me the options available for safe deposit boxes. Also Did a quick transaction with a teller who was very friendly and knowledgable as well.

I am leaving on a trip tomorrow and needed some change. I stopped in, got to a cashier right away, presented her with 2 $20 bills and asked for 4 $5 's and 2 $10's. She asked me if I have an account with them, I told her that I had in the past, but do not at the present time. She very politely told me that she could only change one bill since I did not have an account. She gave me the $10's and I left feeling that If I were new in town and looking for a bank, I certainly would not choose that one. It was not a check or in any way that they would loose money in the transaction. I went to one of the other three banks in the immediate area, and was cheerfully and well taken care of without being questioned . I am thankful that we have choices, as do the banks and how they serve customers.

One star is way over rating this joint!!! Waited over 30 minutes in drive up window to cash a check!! Was told the wait would be just as long if I went inside the building. There were 3 cars in front of the branch!! CUSTOMER NO SERVICE!!

I really wish I could give this bank no stars. I waited over an hour to speak with a banker. No one acknowledged me or tried to help me. When I asked for the branch manager I was told he just so happened to leave for lunch. He literally walked by and saw me and left. So unprofessional and I will be closing my accounts.

04/30/21 I took a large ammt of rolled quarters in to deposit. Keely, at the window was awesome.. Friendly and cheerful. A credit to your company. I had customer service people work for me for 35 years. I would hire her in an instant. Thanks again

Phone number is a waste of time. No one answers. Tried going in to set up an appointment for a Refi and No one in the lobby could help. I've been a customer of Wells Fargo for over 40 years but I'm sick of the lack of service "due to covid" excuse they constantly use. I am seriously considering moving my business elsewhere!

Called SCW Branch 4 consecutive days----promised call back. Nothing!!! I am not happy with my treatment by Wells Fargo!!! CD threatened with forfeiture unless I contact bank. Any suggestions? TS

Way to difficult to use my bank. Very hard to get appointments. Why is my other bank so accessible? And yours so difficult, your right next door for Pete's sake.

There needs to be a way to JUST DEPOST a check.....no cash back....into my checking acct.....without having to wait in line....in my car...when it is 110 degrees. The last time...I waited 1 hour & 30 minutes. Never again!