Webster Bank S Main St, Wallingford

I would give 0 stars but can't. The management in this location mishandled my business account. They essentially stole over $1000 in overdraft fees and would not allow us to block charges when we had moved to a new bank. I had to run around between multiple locations. Many managers from different locations said this could be refunded. But the managers at this Wallingford branch had no empathy and were disregarding of the issue. This game of chasing my money was costing me expensive time that would have a better return when I focus on my business. So I had to stop with it. Just putting this here so others do not get played with in the same way. We were good customers for over 2 years and wanted to change banks. Because of this we lost over $1000 in fees to this location. Please refund.

Change Account requirement without notify me, so they charges $21.95 monthly fee for it's Premier Checking. I called to find out why, the customer representative answered the phone said they are very busy and will call me back. Never called me back.

Tried to say I owed them money which beyond any statue of limitations over 7 years ago.. Federal law dictates derogatory information can stay on a credit file for uo to 7 years. Girl that helped me was a dimwit