Walt Massey Ford Crystal Springs MS, Crystal Springs

Walt Massey Ford in Crystal Springs and Columbia Mississippi was a pleasure to work with! No nonsense, down to earth straight talk. They went above and beyond to meet my needs. From the first phone call with Darrel in Service, to leaving the lot, EVERYONE I had contact with was amazing. Always positive, and when I was faced with some decisions for the service on my F-150, Darrel in the service department at Crystal Springs was quick to offer real solutions and options! He got my truck back on the road with almost no inconvenience to me. The gentlemen I met at the dealership were just as awesome! I had some questions and emailed Walt Massey Ford, I got quick, pleasant responses, solutions and a follow up email to make sure things were worked out. The manager called me as well to see that everything was taken care of. I could never say enough positive things about the entire experience from beginning to end about Walt Massey Ford! I drove 45 minutes from home there because the Ford dealerships in my area didn’t seem to have time for my diagnostics and repairs. I’m overwhelmed at the courtesy and professionalism I’ve encountered at Walt Massey Ford! Thanks Walt Massey Team!

Nothing but good things to say as my trade in and car buying experience was wonderful. Scott, Brad & Jonathon did everything possible to make sure i got the vehicle i wanted and that was happy with my purchase. Definitely a great dealership to consider if your looking for a new ride!!!

Mr.Roman at Walt Massey Ford in Crystal Springs was very nice and respectful when we came in to look at a 2022 F150. He did a very nice job with working with us and giving all the details with the truck and trade in process. He did an excellent job and made the process easy to do. He was very knowledgeable about the vehicle.

Mr. Ray, Trey, & Scott where absolutely awesome with the purchase of our new vehicle! Highly recommend them & the Walt Massey dealership for your automotive needs!

Bradley Middleton was an exceptional salesman and took great care of us today! Walked us through all the steps of learning the hybrid system in our new Ford Escape Titanium! Scott Hartley in the sales office made sure that we received all the rebates that were available to us. All in all we had an amazing experience at Walt Massey Ford!

I appreciate Steven Davidson and Scott working with me. They did everything they could possibly do to get me in my truck. I love my 2016 Tundra.

Best experience ever, Brad Middleton was friendly, knowledgeable and respectful!!! I will recommend Walt Massey Ford in Crystal Spring to anyone who is looking for a used or new vehicle.

Bradley Middleton, Massey Ford Over the past 2 months, we have been shopping for a used vehicle. Bradley Middleton worked with us, took notes, and called us when he saw something in their system that matched our criteria. He remained connected, and eventually led us to the perfect used pickup truck--exactly what we were looking for. He gave us just the right amount of attention leading up to the sale, and continues to keep in touch after the sale. We found him to be knowledgeable and well-informed, as well as transparent and honest--whether we articulated a 'plus' or 'minus' regarding a vehicle, he welcomed discussion and put all the cards on the table.

Brad was AWESOME! Started calling the night before for trucks and called one minute before closing and he took the time to answer all our questions and find us exactly what we wanted. Love my Ford truck!

My salesman Bradley Middleton was very courteous and efficient. The finance team worked to get me the best offer. I couldn’t be happier with the outcome 🙂

Really friendly service and great customer support. Very fair dealer. Makes the process of buying or selling a vehicle as easy as can be.