Veterans United Home Loans Veterans United Dr, Columbia
+1 800-884-5560
https://www.veteransunited.com/
1400 Veterans United Dr, Columbia, MO 65203, United States
Veterans United Home Loans Reviews
O
Veterans United Home are Exceptional and I am so proud. That I have 1st hand on how they efficiently worked. To assist me in getting into my New Build Condo in Burton MI. They approved a Condo, in some cases are hard to get done. Veterans United did it without any problems.. This company is GOOD at what they do.
J
The entire Veterans United team kept everything organized and on track so we could finally have a beautiful home of our own. We never thought it would happen -- certainly not as quickly and painlessly as the experience was. We will be eternally grateful. Thank you so much! (I would have added a positive review on BBB.org, but their website wouldn't allow me to, due to a 404.error.)
B
My loan team was awesome (Max and Phillip) and my home buying process was so seamless. I can’t say that everyone’s situation will be the same but you will be in great hands. We were approved to close a week before our closing date so it was a hurry up and wait situation but I could not have asked for a better team ! We purchased a HOME to build a family and we have everything we wanted and more! I definitely recommend Veterans United.
M
Veterans United is a well known and respected organization. Their charitable giving and Christmas lights event are beyond generous!! They are truly an organization that adds value and knows the true meaning of giving back to the people in Columbia and their lending area. You are a model for every successful organization. Thank you.
P
We were so pleased with the entire process at Veterans United. The process was easy compared to other lenders we spoke to about a VA loan. In fact, other online lenders told me that I couldn’t get a VA loan and encouraged me to pursue a conventional mortgage. Veterans United is all about veterans and helping veterans get a VA loan. They are very professional and their loan specialists were actively engaged with us throughout the loan process. As a veteran, I felt respected.
T
Veterans United made the process of purchasing a home so much easier. Their personal attention to our specific needs and timeline was exceptional! Communication was excellent. Our loan team really made a difference in helping with all the details. Great team effort! Thank you so much VU!!
L
It was a pleasure working with Veterans United. They got us to the goal. We closed yesterday. Thank you for helping us get there. Such a beautiful house.
B
My loan team was awesome (Max and Phillip) and my home buying process was so seamless. I can’t say that everyone’s situation will be the same but you will be in great hands. We were approved to close a week before our closing date so it was a hurry up and wait situation but I could not have asked for a better team ! We purchased a HOME to build a family and we have everything we wanted and more! I definitely recommend Veterans United.
J
Vets out there home loan shopping , stop right here .. Veterans united was amazing. their ability to get my VA cert in minutes was incredible . Apparently they are so tied in with the VA its a click of the button. Then you get a team of people, not one person but a team and each is a specialist. The website is very very good .. uploading the docs needed was a breeze. I can't think of one thing they could have done better.
R
Chase Tuck was extremely approachable, almost always available to help me at a moment’s notice, exceptionally compassionate and nonjudgmental, and exceedingly professional. My experience using Veterans United Home Loans as a first time home buyer and a 100% disabled veteran was incredibly positive. They will walk through every step of the process and treat you with the dignity you deserve, however experienced you are as a homebuyer.
J
Hanna has been nothing but amazing throughout my home buying journey! She is very thorough and kept me appraised during the entire process. I was so impressed with her customer service ability and knowledge, that when it came for my brother to purchase a home I immediately provided him with Hanna’s contact info. I would definitely recommend her and her team to anyone.
T
Just a short 10 years ago I was homeless. Now I am a proud homeowner. Veterans United helped me understand how to use the VA loan the best way possible. Every question I had was answered in a timely manner. The ease of use of the online portal made things quick and helped remove stress of time concerns. The process was much quicker than I expected and I hope Veterans United helps more of my fellow veterans find the joy of homeownership in 2022 and years to come. Thank you to my team who made this all possible!
A
I am grateful for how easy Veterans United made the home buying process. It is important to have a team that understands the in's and out's of the VA loan on top of home buying, which you get from Veterans United. All my questions were answered quickly and made me feel secure in the process of buying our first home. We will be returning when it is time to move again and refer to our friends. Forever grateful for becoming a part of the Veterans United family. 10 out of 10 would recommend to others!
M
Ben Long is a dedicated and highly motivated employee. I can tell that he enjoys his job and enjoys helping people. He went out of his way several times and worked hard with the team to accomplish the end goal and get my family and me into our first home. Without the motivation and positive of Ben Long, I would have lost the drive to continue to look for a home, especially in today's market. My family and I cannot thank Ben and his team enough! I will be recommending Ben to any of my fellow soldiers looking to use their VA home loan. Thank you, Ben, and your incredible team!
R
Veterans United made buying my home a very smooth process. They were always quick to help with any of my questions and always happy to explain things to me. Working with Anne Kuster and her entire team was a great experience.
M
I can't begin to explain how awesome my experience has been. Josh Jennett was great to work with. His expertise was instrumental in making this happen. From initial contact, to providing the agent, to close, Josh and his team were patient, professional, and absolutely amazing. Thank you, Veterans United!
L
Adam Underwood & Jared Burke were absolutely awesome. They made the process of refinancing with them very easy to understand. They were very helpful all the way through the process & they always answered their phones, never had to leave a voice-mail & wait for a call back. They are very professional & knowledgeable about the whole process & gave great advice. If I could give them 20 stars, I would. Thank you both for this very pleasant experience. I highly recommend Veterans United Home Loans to all veterans. They are absolutely wonderful.
E
Veterans United helped me with a refinance and a home purchase in less than 6 months...in 2 different states. They were well informed, professional and I felt like a person not a number. I highly recommend Veterans United to all veterans looking for support in buying or refinancing.
S
I'm sure there are good departments and SOME good people in this company. HOWEVER, leadership is not good, in some cases, at all. They have these core values they preach at you every day yet they do not follow through on those values with employees. Be passionate and enhance lives specifically, those are preached at you every minute of every day, yet MANY people fail to deliver on those specific values and it's sad. As someone who got fired for "taking too many mental health days" is ridiculous and not very passionate of VU. Mental health is a thing, it's around everywhere, we are going through a pandemic. They do not take it seriously. It seems if you are not self righteous, this is not the place for you. They only let the people thrive who are like them, if you have one different thought, they throw you out immediately and that is NOT how you run a company, especially one that says they take good care of the people who work for them. I am for sure not the only former employee who has these thoughts. Leadership definitely needs work. Practice what you preach. We are real people.
d
The home buying process was extremely easy with the online Veterans United Website. Made it very streamlined and accessible to process all and any documents. An awesome mortgage company, would recommend to anyone.
K
So much more than a lender! Call them and listen closely to all the services they have to offer beyond a VA loan. I can't imagine going through my crazy, 548-day building adventure without Eric Hermann and the rest of the VU team supporting me! To a person, they were experts in their specialties and rapidly developed strong client connections. I trusted them...and they more than earned my trust. As you search for lenders, give Veterans United your full attention! They delivered!
M
The best experience! Smooth and easy paperwork signing, anything we needed, Veterans United was 10 steps ahead. We loved all of our thoughtful gifts and the service provided by all! Thank you!
R
Did not have a good experience, My loan officer only want ted to text never give good information and asked for items one at a time. I finally just cancelled due to taking so long. We missed two closing dates and still do good answers. Collin Ward was not good at what he did.
Roger, Thanks so much for writing. I’m really sorry for how things panned out here. As soon as I looked your file up, our Client Advocate team advised you were under-wing. You’re especially helpful because you’ve worked with us before. While we can’t change how things went, your feedback is already being put to use in sharpening our skillset for other veterans considering purchasing investment properties. It’s our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Please tap us back in if we can assist with anything else moving forward. We appreciate you keeping us in the know. Very best regards, Kendra, Client Relations
J
Veterans United made buying a home easy. Their representatives in all departments are knowledgeable and reassuring throughout the entire process. Josh Kirby was extremely helpful and always professional in my first time home-buying experience. He has all the answers to any questions you may have or has someone who can help with a different part of the process. 10/10 by far. Thanks Josh
N
A great team, I would highly recommend Veterans United. They really work for you and make the home buying experience easier. We also enjoyed the quick response time we received for any questions we had.
C
Kevin and Veterans United worked with us to ensure we had the tools to improve our credit and partnered us with an excellent realtor who was very knowledgeable about the process and was passionate about helping us find an amazing home. Kevin provided excellent guidance throughout the process and was always easy to get in touch with.
M
My experience working with Veterans United has been very positive. They kept me up to date with the loan process, guided me to resources that would help me understand timelines and the process that goes with the huge steps I was taking in home buying. Words can not express the way I feel about Shane, Sam, and Phillipe. They were an immense source of reassurance and level-headiness that I needed. This team keep in contact with me thru email, text or phone, whichever way was most convenient for me and this helped me get any requirements done in a timely manner. I would 110% recommend this team to anyone!
K
I had the best experience with our team. I asked a lot of questions, every question I asked I received an answer, no question was too big or too small. They kept me informed and up to date through the whole experience. If we decide to purchase again, we will use Veterans United every time.
A
Many obstacles popped up in our process of closing on the home on our end but the VU team was definitely trying everything they could to help get us back on track! Absolutely amazing working with them and always kept us informed. Such a great team to work with and would highly recommend!!!!
A
Veterans United Team are exceptional, words can’t explain their Great work ethic because they simply show it and go above and beyond to help their clients. Rob and his team were very easy to work with the first and second time around!!!
M
Veterans United is always great to work with. The process is easy and simplified, making it less likely to jump through hoops. The team I worked with were a pleasure to work with and were supportive in regards to paperwork or the process itself.
S
Very positive experience. I couldnt believe how many people there were available for help versus using a loan agent at a bank. My calls and emails were always either immediately answered and addressed or very shortly after. In addition, my loan specialist Mr. M. Maddox was particularly helpful in helping me collect all necessary documents to secure with 30 day closing time. Highly recommend!!!
J
Quick and painless process. Loan team returned emails and phone calls in timely fashion. Would recommend all Veterans to go through Veterans United when purchasing a home. Entire process took 45 days.
S
I was searching for the best mortgage company and a friend of mine told me "go with VU there are the best". I applied and I got pre-approved on the same day with the best rate by the way. Not only did they give me the best deal but their staff are also very professional and service oriented. They always had time for me and answered my questions in a timely manner, most of time I got updated before I even have to ask. Thanks Veterans United Home Loans!
S
My husband and I set out in February 2022 to purchase a home. We found one at the end of April and it's now June 18th and we are living in our new home! I never expected the process to be easy and we had so many twists and turns, however, the VU team we had was amazing. When we first began the process I read some reviews that turned me off, but we are so glad we did it! It was a great experience with an experienced team who did the work! We were able to trust them and trust their support and advice! Thanks to Mike and his team! We couldn't have done this without you and we are a very happy family thanks to you!!!
D
Veterans United is the best!!! They were so helpful and went way beyond my expectations, they helped me even though i had low credit too. Every other lender gave me excuses or just wasted my time, but Vet United came through 😃 Russell Mitchell went out of his way to help me along in every detail, he really went above and beyond!😊 THANK YOU RUSSEL & VETERANS UNITED!!! -Daniel, US Army Combat Vet
A
Josh and his team made the entire home buying process very easy and smooth. The communication and gathering of documents throughout the process was outstanding. This is our second time using a VA home loan and I must say, this time was far more organized and simple. Thank you Josh and team for a great buying experience.
J
As a first time home buyer I am so glad I went with Veterans United. The process was very streamlined and my loan team was always available to assist me and answer questions. Now I'm in my new home and couldn't be happier. Kelsey was exceptional. I don't know what I would've done without her assistance. She had to answer questions for me multiple times because I forgot the details but she gladly handled any assistance I needed.
A
I will definitely use veterans United again in the future. Kyle and his whole team were always easy to get ahold of when I needed guidance and they were very responsive and professional. They made the process easy.
A
This was our 3rd time using Veterans United and like both times before the process was smooth and professional. Our team was always there for us and answered all our questions in a timely manner. Highly recommend Veterans United.
A
Stephen and his team did a wonderful job assisting us with buying our first home. It was a long process and seemed impossible at first, but they were with us every step of the way and great at answering all of our questions.
S
Caitlin and her team made my families dream come true! She was amazing, kind and helpful throughout the process. The team made a nerve-wracking, stressful process of buying our first home extremely easy. I appreciate their knowledge, patience and kindness more than anything. Thank you Caitlin, Barbara and the rest of the team!
D
I highly recommend Veterans United. They are easy to work with. And never make you feel like you are just a credit score. You are a person to them. Everyone speaks with compassion and respect. It;s good to have someone show appreciation for my service. We dont. Always get back what we sacrificed. But Veterans United gives back.
J
Everything was great besides dealing with the insurance part. They only gave me one insurance company to choose from so I asked about another company since I was told they could compare others that I knew of also, but the woman I delt with wouldn't. If I wanted to compare any other insurance companies I had to try and provide the companies with all the information they needed to the best of my knowledge and get my own quotes and compare them myself. But like I said that was the only bad part everything else was great.
A
Just a great experience overall. Ive wanted to be a homeowner for many years and was always afraid of the process. I was very impressed with how smooth everything went.Veteran United made a dream of mine a reality and I will forever be thankful.
C
Its nice to see that some companies like Veterans United believe in customer service. Kedric, Dena and Jesse have been outstanding with support, assistance and reaffirming answers. I'm happy with how the buying process has went, and with VU's preapproved list of agents, it's not difficult finding a good one that understands a veteran's and their families needs. If you're a veteran, you deserve to be treated with respect and with Veterans United, you and your family will be.
K
To Whom It May Concern: We were renting our house for over 7 years and when the Landlord was ready to sell the property that's when we decided that we really wanted to stay and try to purchase the house. Jeff had served in the US Army, active duty, and Army Reserves. We discussed using his VA Loan benefit and decided to contact a lender who handled VA Loans exclusively. Friends, fellow Veterans, had recommended Veterans United to us. Once we reached out to our loan specialist, Levi Brugger, he gave us a call and began the application process. We received our pre-approval letter within a week and began the inspection process. Once the Appraisal was completed and documents were easily uploaded to our Veterans United portal. Our loan was sent to Underwriting which required additional information. Employment was verified and then we were clear to close. Closing was handled by a local Title Company, and our Closing documentation was sent by DocuSign to our Veterans United Portal. Levi was very quick to respond to all of our questions or concerns, and we would highly recommend him to our family or friends who have served our Country! We are so grateful to have the opportunity to be homeowners!
A
Veterans United turned a dream into a reality for my family. First Class customer service, always available for questions, and kept it real from the start which made managing our expectations simple. Start and finish here; thank me later.
L
I just closed with Veterans United Home Loans, this was the easiest purchase process that I have every had. I even closed early on my loan because of the work of Ellen, Kelly, Vicki, Nick and George, they were amazing, anytime I was confused and reached out to them, I was giving a answer within that day most of the times, never more than 24hours, it was so easy and all of them was a pleasure to talk to every single time. To my veteran brothers and sisters, we really want to be made special as VETERANS and these guys will make you feel like you are the only one they are working on. I have reached out to Nick and I would get a call from George, which shows that they work together. I cant say enough of good things about my team. Thanks
R
Great people to work with and made the process as easy as can be. They really cared about getting me the best deal and making the process as convenient as can be. Great communication from them! I never felt like I was uninformed during the process either.
C
If you are looking for professionalism, prompt responses, caring team with your family’s interest in mind… look no further! This is one of the best teams I have worked with and I have closed on homes multiple times. I look forward to my future experiences with veterans united
D
Veterans United made my home buying experience such a breeze. Kapil Vanamala and Meili Hollingsworth are a great team. They both always kept me up to date on my process. I was always able to reach out to both of them and Kapil always returned my calls or emails within 20 minutes. I would recommend anyone to call Kapil he is awesome.
S
Would you like to be pre approved one month then fully approved the next month only to find out days before closing that they made a mistake on their end so you are denied even though you’ve already cancelled your lease and then they forward your mail for you to the address they denied you for weeks after denying you? Literally the worst! They set us up with a real estate agent that would only let us meet her husband and ignored us most of the two months we were looking for a house.
J
Veterans United is a one-stop-shop for first time buyers and seasoned buyers. They will ensure you and your family are prepared for the home-buying journey from home searching to closing, and beyond!
T
My property purchase was difficult and an As Is contract. Two banks walked away, two mortgage companies walked away. Veterans Unitied Home Loans accepted the challenge without second thoughts. They were aware of VA waivers for minimum property requirements (MPR) and was ready for closing within 3 weeks. They went above and beyond even on the weekend to meet my closing deadline. I was aware of every twist and turn throughout the process.
P
I’m m not sure how you congratulate the team that helped me, but I would like to thank the entire team that assisted in this process. They deserve a paid vacation and a promotion especially for Nick Berardini (My loan Specialist)and my realtor Mark Beamenderfer they were rockstars and superheroes all in one.
H
They take most all of the stress away from the home buying experience. All you have to do is stay on top of your to-do list and the rest they take care of. They just want to help you find a good home and they communicate with you the whole way through so you know what to expect next.
N
Veterans United assisted me with purchasing my first home. I could not be happier with my team's level of knowledge, communication skills, and professionalism. Montgomery, Jayme, and the rest of the Veteran's United team will be the ones I call hen I purchase my next home.
B
Seamless process and excellent communication at all levels. The entire team remained engaged even when we slowed our search due to how hot the market is/was. We couldn’t have asked for a better and more professional team!
G
Couldn't have asked for a more streamlined and full service loan servicer. Ryan Clearwater was our loan officer and he was amazing to work with. Highly recommend Veterans United.
k
Everyone involved in my home buying experience were very professional and kept me in tuned every step. Thanks Jack Burris and Ryan Smith!!!!! Great job guys.
J
Mike and the team were AmaZing! I could not have done this without them. I am appreciative of the hard work and positivity they brought to the process. 12/10 recommend.
C
I would like to take time out to acknowledge the other team members who we interacted with: Joe Narron Richmond Port Callie Shikle Hunter Brumley Kimberly If I forgot anyone please excuse me. I am super excited to be a homeowner now!!!! They were the best team that made this stressful experience super simple.
C
When Wells Fargo failed me a week before closing, and put me through the run around causing me to give up on even wanting to purchase a home, Veterans United made me have hope again. Aaron Thomasson from VU made everything extremely simple. He gave me security to trust that everything I relayed was actually handled even with the confusing financial situation my spouse and I were in due to me being military. Not only did he instantly get my loan approved he even recommended the BEST realtor. I wasn’t comfortable with going though anyone but a friend but he sent me Mike Matthiessen. I’m glad I went through his recommendation. I don’t think even one of my friends in the realtor business would’ve helped as much as he did. He showed us anything we wanted at any given moment. He’s a professional and honest man. Didn’t sugar coat just to get a sell. He laid out the the realities in a purchase location. They both didn’t make me feel like a bother with the massive questions I had and were extremely patient. Also, Jordan Varvaro from VU checked in consistently to tend to any to do lists which was greatly appreciated just in case I missed anything. Overall, super glad I chose this company. Couldn’t be more thankful when I’ve had my time wasted with another one…
a
Vetrans United made the home buying process simple, kept us apprised at all times and made everything easier in what could have been a stressful situation. But we're in our new home!
H
The entire Veterans United team I worked with was great from start to finish. The team did not miss a beat and were there to answer any and all of my questions. We are now happily living in our new home.
DJ, this is what we love to hear! From the moment you fill out your application, until you walk through the doors of your new home, and even beyond, we always want to be right by your side so that you can make the decisions that are best for you! Thank you for allowing us the privilege to serve you, DJ! We couldn't be happier for you and your family! Enjoy your new home! - Shane W., Support Specialist
J
Veterans United made the loan process easy with constant updates and guidance from the application through closing.
B
Well once again we are using this fantastic service and our heartfelt gratitude to Eric Herman and his team for helping with our new home and for handing us off to Luke Thurman and his team. You all rock.
Thank you for the 5-start review, Bo! - Kayla M., Support Specialist
J
Word can't express how thankful I am with Veteran's United. They helped out with me purchasing my first home in 2018. And my second one in 2022. I would HIGHLY RECOMMEND them.
K
Veterans United made buying our home a smooth and easy process, I would highly recommend them!
J
I had a awesome experience with the Veterans United team. The process was easy, smoothly and stress free. The team will keep you updated through every stage of the process. I love the way that you can upload your documents for review and you are able to download your documents into a file to keep for your records. Also they have great education resources to explain every process involved in the home buying experience. Highly recommend Veterans United in your home buying experience.
T
Working with Veterans United and their family of resources made for a very positive experience. I was unfamiliar with the process, and buying from out of state complicated things a little, but all of the teams worked together for a timely approval and purchase.
Hi Tommi! We do our best to make sure that you have a positive experience no matter what the situation. It's great to hear that your loan team was able to do just that. Enjoy your new home! - Zeb J., Support Specialist
V
This was the best lending experience I have ever encountered and I have purchased six homes over my life. Doug and his team made the process seamless and completely stress free. Greatest lending experience of my life.
J
My experience with Veterans United was painless. They made the complete home buying process stress free. They worked relentlessly to make sure I was able to get the house I wanted and close when I wanted. I will continue to recommend Veterans United to all my fellow Vets for their home buying needs.
A
Absolutely awful service… very disappointed Started out great… helpful and friendly phone calls, upbeat attitudes, and reassurance that we would find our home soon and move in. And we did! Now, I’m a veteran and first time home buyer, so being told that the process takes 2 months(to close) seemed very inefficient to me, but I’m use to the hurry up and wait situations. During the 2 months, we have been back and forth with our realator, the loan officer, the underwriter, back to the loan officer, then to liaison, appraiser, then inspector, and so forth. The trouble began 1 week before the first date given that we close(which shouldn’t be happening when you have 2 months prior to get it together!!!) they need the same constant paperwork over and over, or they were having some sort of internal communication issue. I was given every excuse in the book(Covid, lost it, never came through, she has to look at it first, lost it again, “well that’s not my job”, loan officer on vacation, loan officer stepping down from his position, ect… I am now on my 3rd rescheduling of my closing date!!!!!!!!!!!! My entire house is packed, my wife and our 4 year old are living out of a suitcase, ramen noodles and fast food!!!!!! My current house is already sold and buyers are pestering us to move out!!!!! I have taken off time from work to be able to move and have rented a u-hall truck twice now. They are calling us at 8-9pm at night the day prior to closing day to inform us that something else is wrong… this is sad especially for a company to treat veterans like this.
Hi Mathew, I'm really sorry to hear this. Our Client Advocate team is working to get in contact with you, but I'll leave their information here as well should you need it. You can reach our team at 1-800-212-5200 or [email protected]. They're in office M-F, 8 a.m. to 5 p.m. CST. Best, Claire, Client Relations
J
My loan officer, Bill Bales, was outstanding! His professionalism and expertise helped navigate me (first time home buyer) through the sometimes difficult process of buying a home. He was highly responsive, both via phone and email, and would always follow up and remind me of paperwork that needed to be complete. I highly recommend using Veterans United, as they make the process for buying a home simple.
B
Ben and his team at Veterans United were extraordinarily professional. As a first time home buyer, they explained the process and always communicated effectively and promptly.
C
Taylor Clark and Jackie Cox were the two amazing professionals that my wife Raychel and I worked with. I am so thankful that we worked with this team. Most people get scared about purchasing a home. There is a lot that goes in to it. Taylor and his team walked us through the entire experience. We are first time home buyers and based on this experience I feel like people would be CRAZY not to work with them. Everything was online. It was fast. It was easy. Bottom line is that you should work with this team! Purchasing a house doesn't have to be hard or frustrating. When you work with Taylor Clark and Jackie Cox it is like working with family, the family that you can actually count on. We are so happy that we got the house of our dreams. This has been the best experience ever!
I'm in a world of jubilation, Cameron! It's plain to see Taylor and Jackie took your home loan process to the highest level. We all strive to make every step of your journey easy and straightforward. Congratulations on getting the house of your dreams! This is a great step in your life, and I am glad we could be a part of it. -Connor M., Customer Service Specialist
D
Was very helpful, knowledgeable and answered any and all my questions in a timely manner.
K
I had a Great experience with professional and competent employees. Even with the additional complexity of a recent divorce the team was effective and knowledgeable of the steps required to refinance my home. Great Job Ashleigh and Dennis!
R
I highly recommend this group to anybody going through a refinance or purchase. They are very detail and time oriented, and a very knowledgeable and friendly group. No pressure from the team and they made sure we were aware of all our options.
R
Overall I had a great experience working with Veterans United and my loan team. Every member on my team let me know what was happening next in the process, and fixed issues with paperwork in a timely manner. Veterans United had the best rates when it was time to close on my house.
K
It's hard to have to talk to multiple people in this process, however, the veterans united team who helped me, were great! Fluid with each other, and made the exspirenece way less stressful. Very friendly and reliable.
N
Veterans united is my preferred lender. I have used them twice in the last 3 years and I see no reason to ever use another lender. Great customer service and communication throughout the home buying process and very transparent about everything.
A
Veterans United Home Loans provides the best services and value and employees are outstanding. I have partnered with Veterans United Home Loans for years and will continue to do so.
b
I have performed three different transactions using Veterans United, and strongly recommend them to all veterans. Located in a small town out in Missouri, they treat you like family. Communication through the process is very good, and leaves no confusion for the home buyer. Huge shout out to Craig Brumfield, top notch guy and I’m happy to have worked with him on all my transactions.
R
I will refer and recommend other Veterans to Veterans United for their forever home financing needs. Damien is proactive and will communicate effectively throughout the process.
E
Our team was incredible - always available, even with last minute and late night questions. Their communication was always prompt. The online portal was very easy to navigate. Overall, this experience was so easy and made our home buying process seamless.
L
We are telling any Vets that this is the way to go for getting a house. We LOVED Aaron, Zach and Chelsea! We were nervous, excited and yet they answered all our questions and kept us going. They soothed frazzled nerves many times. Veterans United is the top of the line for Veterans and we are letting everyone know it! So if any of you Vets are ready to finally own your own home then head for the BEST! Thank you and God bless you all! Lisa & Ron
A
I cannot say enough good things about Veterans United. My bank, which caters to veterans and their families, seemed to ignore 35+ years of a mutual relationship and found reasons to say no; and was very impersonal and non-communicative. On the other hand Veterans United provided education and a helping hand all along the way of the mortgage process. I know that when we are ready to purchase another home I will not hesitate to call Veterans United and the lender that we worked with, Josh Schultz. For anyone reading, this do your homework and compare but I think you will find Veterans United service above and beyond the others.
d
Great experience refinancing. Helped me through all the hoops of getting a VA mortgage. Highly recommend for Vets.
R
I would recommend Veterans United as they really know how to make us Vets at home. Something I did not receive retuning from my Asian duty assignment in 1972. Quick, thorough and helping you every step of this overwhelming process.
J
I am so grateful to have the team I did working behind me the whole way. The informational videos were helpful as well. This is just a great way to go to purchase a home!
K
Veterans United will be my loan company of choice when using my VA loan from this point forward. They are incredibly nice, efficient and professional.
K
Patrick Dowd is a wonderful asset to Veterans United. He took away the stress during our purchasing process and was there for us when ever we reached out to him. Thanks Patrick
E
Promise Jackson and her team make you feel like you are apart of the family. Nicest people who made becoming an homeowner so easy and enjoyable.
G
You will never find another home loan company with as many skilled & educated members on what it takes to utilize your Veterans Benefits to purchase a home. They truly do care about Veterans & they personalize the process every step of the way. I highly recommend Veterans United to our family of Veteran's. GA US Army Vet
H
This is by far the best service we have received from ANY company. They are well organized, all the sections work very well together. It was an easy, painless, quick and enjoyable process. Made us feel that not only did we get superior service, but that they understand veterans and work hard to assist us.
P
This is the second time my wife and I have used Veterans United. The service provided is excellent, it makes buying a house and completing what seems to be a tedious process, super easy and streamlined. The rates are phenomenal, and the customer service is even better.
N
As a first time homebuyer, in this challenging market, I was skeptical on who I was going to use for such a serious step in my life. After thorough research I managed to go with Veterans United. I can honestly say that they made the process extremely simple every step of the way along with providing me the best rates. In today’s market, it take more than just having a VA loan. The realtor they provided me was able to leverage the VA loan to its fullest potential and win against several cash buyers who were also waiving contingencies. I am extremely impressed with all the services and highly recommend Veterans United for my fellow service members and veterans. Thank you!
K
Think about your most embarrassing financial questions; how awkward it can be asking for help with a large purchase. Then think about what it's like to buy a home... or even scarier to buy a home for the first time. Then there are the worries about moving to a new city or state even. Every question we had, every worry we shared - Veterans United was there for us down to the slight emergency we had the morning of closing. We never felt afraid to reach out or ask our 'what ifs'. We were informed during each step of the process. I don't think I could have dreamed of a home buying experience that went smoother or better for us. Our team out of Columbia, MO - Eric, Jessica, Larry... everyone - they helped us buy a home. They taught us the process. They gave us the tools to make something so big happen and I cannot express my gratitude enough. We have a *home*(!), we're set up for financial success in that home and I hope that you'll seriously consider working with Veterans United when purchasing your home.
Wow, thank you so much for sharing this wonderful review, Krystal! I'm so glad to hear that your team helped you feel comfortable with sharing your worries and questions, and that they provided an excellent customer service experience overall. Congratulations on your new home! -Jillian J., Client Advocate
J
These guys make buying or selling real estate easy. These guys are experts, and ALWAYS on time! I specifically recommend Brian, Derek, and Nate. These guys are legit.
J
Veterans United is amazing. As a first time home buyer the process was beyond easy. They are very transparent on what you need, what they are doing, and the timeline on when everything will be done. This whole time I expect to be nervous and stressed but it was the complete opposite. The staff that you work with is fantastic. Don't hesitate to ask questions because they will get answered. 100% recommended in your Veterans home buying needs. Thank you VU for everything!
N
Winsor and his team have been nothing but exceptional! We are homeowners now because of his best efforts and time with assisting us from day 1. We are truly grateful to have worked with him & Veterans United, they made our home buying experience easy and possible!
C
As a first time home buyer, I was warned about the stressful process of purchasing a home. Well, my experience with Veterans United was a pleasant surprise. Cody Smith and Corey Jackson walked me through every phase of this process with so much ease. Their confidence and knowledge left me very little to worry about and made my transition to owning a home a breeze.
R
Veterans United is the best company you could ever want to have for your home buying experience! Amazing company with such great employee's that I'm going to miss. Will Lewis and Alex Burden are all-stars and make the home buying experience less stressful. Not only would I recommend Veterans Untied but would ask personally for these outstanding employees, such a great experience. They all made my dreams come true! Thanks again for all your hard work and you would be a fool not to choose Veterans United home loans!
D
Veterans United was recommended by a good friend of mine. They have a whole team work with me on every single need I had. They were always there to answer any question I had, and explained everything in terms I would understand. They contacted me every step of the way. Veterans United made the whole process much easier and less stressful than it should have been. My wife and I are very thankful for the hard work put in by everyone. Veterans United is an exceptional organization.
Thank you for take the time to share your experience with us David! The home loan process can be daunting and that’s why we make it our priority to be as knowledgeable as possible and give our borrowers the best information so they always feel in control of their loan process. We are so honored you took your friends recommendation and gave us the opportunity to help you and your family. Welcome to the Veterans United Family! Congratulations! -Emily C., Support Specialist
L
The entire experience was great. I worked with some amazing people. Jake Force, Tasha, Nicole, Monae all so helpful, kind, and efficient.
A
As a veteran, I used Veterans United to purchase my home and refinance using a VA Loan. The process was very smooth and the team was great. They make it very easy to provide the paperwork needed to close, also. Definitely recommend for any veterans looking to buying a home.
F
Veterans United really felt like a team. Like being in the army again. I was absolutely amazed by how much they lifted me up. Thier support is immeasurable.
D
This is the second loan that I've had through veterans United. In particular Seth Thompson and his entire team worked tirelessly to make this process super easy from the approval process all the way to the closing desk. If you're looking for a team that really supports veterans and works really hard to get them the home that they need and deserve I would highly recommend better engine lighted and Seth Thompson in particular
C
Veterans United pre-approved us for $150,000. We put in an offer on a house, and it was accepted. A few days into the closing process, Veterans United sends us a text message that they won’t be moving forward with us. They didn’t take into account a prior bankruptcy, and so pulled out of the deal. My wife and I were crushed. To add insult to injury, they just sent us an email expressing that *WE* decided not to buy a home, and that’s why the deal was canceled. Their lack of attention to detail and callous email will ensure we take our future business elsewhere.
Hi Nicholas, Thanks for taking the time to write this review and bringing this to our attention. I'm genuinely sorry about your experience. I looked into this, and we clearly dropped the ball here. I can understand how frustrating this would be, especially after being preapproved, making multiple offers, and finally getting one accepted. We expect our team to treat our borrowers with care and compassion at all times. After reviewing the communication you received, I agree that we could have done a better job. I don't have any excuses to give you, but I will certainly be in touch with your team. We'll be diving deeper into this, but if you'd like to offer any extra information, please reach out to our Client Advocate team at 1-800-212-5200 or [email protected]. Take care, Allie, Client Relations
B
Our loan specialist at Veterans United was great and answered our questions about each item on the closing disclosure. He made sure everything looked right and enabled my confidence going into closing. He was available at closing to help correct issues in the final CD from the title company.
D
Getting a VA Loan through Veterans United was the best decision we have ever made. The entire team was right on point and at all times kept us in the loop.
D
Horrible dragged out experience, house had already been sold and I asked for $12,500 increase on the current loan and got told I couldn't. Went with a regular mortgage company and instantly got approved for what I needed to buy a different house. They're not here for us veterans at all, steer clear of this company and save yourself some time and money.
Hi Damean, I looked into what happened to better understand what went wrong here. Your LO filled me in on the situation with the original home you were clear-to-close on. I'm sorry it was sold before we could close. That is undoubtedly frustrating. When working to get you that extra $12,500, it looks like there was a change in employment, and we ran into some difficulty verifying it. While I'm sorry we didn't get the chance to get you into your home, I am happy to hear that you got everything figured out. If you have any additional feedback, please give our Client Advocate team a call at 800-212-5200 or [email protected]. All the best, Ally, Client Relations
A
I have nothing but good things to say about Veterans United and the team of home loan professionals I had. Big shout out to JB Barton and his team. This was my first home buying experience and always heard horror stories about how awful the home buying process is. Well there was none of that with Veterans United. I highly recommend this company from one veteran to another!
D
Great people who truly want you to be successful in your home purchase. They are kind and go well beyond what should be normally expected! I love them! Our 3rd loan with VU ! We would do it again!
Thank you for sharing your story with us, Dave. It was our absolute pleasure to assist you, and we would love to do it again! We are honored that you chose us to assist you in your home buying journeys. Wishing you many wonderful memories in your current home. -Brianna J., Customer Service Specialist.
S
Great staff, quick, prompt and very responsive to myself, my realtor and to the legal team. Veterans United website and lender portal is very intuitive and user friendly. I highly recommend Veterans United to any/all veterans! Thank you greatly to everyone involved in helping us get our new home in these crazy times, my wife and I will never forget the experience! Thanks again!!!
P
My entire experience with Veterans United from the beginning, all the way to Clear-to-Close, was as smooth as possible. Garet and Sheila provided me great assistance getting all of my paperwork completed and answered all my questions. They kept in touch with me even if just to say hello, I thought that was very special. They were very patient during the process and went out of their way to see that everything was perfect!
I appreciate you taking the time to share your experience with us, Pamela! All of us at Veterans United strive to not only do the best we can for you, but to be personable as well. Garet and Sheila wanted to make sure you were doing well, not just your loan process. Congratulations on your new home! -Connor M., Customer Service Specialist
R
They are an amazing company to work with, they kept me in the loop during every stage of the process ensuring I knew what was going on and when it was going on the the best of their ability.
R
Veterans United is a company full of true professionals. I was a first time home buyer and I could not have asked for a better loan team. They were all responsive and ready to assist. I purchased my home in a HOT market so I needed my team to be available with no mistakes. They delivered and I am so ecstatic I went with Veterans United.
A
If you’re on the fence, do it. We just got our home and love it. Veterans United made the process a lot simpler and more manageable. Their online to-do list system and responsive loan team helped put us at ease during what usually would be a stressful time.
D
My whole experience with veterans united and everyone involved was top notch. Everyone was helpful, available, responsive, knowledgeable, swift, polite, and professional.
K
The literal definition of a dream team! Emmett is incredibly phenomenal and any veteran would be blessed and lucky to have him on their side!!!
R
My loan officer Andy Strubel and loan coordinator Taylor Kelly made my home buying smooth as possible. They was very professional and knowledgeable as well. I’m very happy with my experience with Veterans United Home Loans. I will use them again and recommend them to any veterans who looking for a VA loan.
J
Veterans United made our dreams come true. After our banks we had been banking with for over 20 years turned us away, Veterans United provided us with hope. They treated us with the upmost respect and was straight forward with us. Tyler and his team (Abbey, Tanner, and Megan) was on point from the start. I would highly recommend this team to anyone of my battle buddies and have already informed them too!! With the upmost respect and gratefulness, I want to so Thank You to Veterans United along with Tyler, Abbey, Tanner, and Megan. THANK YOU!!! Serrano family is grateful for all your hard work.
G
I can say this was one of the easiest things Ive ever done. The team I worked with got me from pre approved to clear to close in 23 days. I let them know this was my Christmas gift to my family and we made it happen 2 days before Christmas.
L
Would 10/10 recommend Veterans United to any and all of my friends and Family. My first time buying a home was made extremely easy due to the due diligence of two wonderful employees that work there.
E
Veterans United Home loans made our home buying experience a wonderful one. They know exactly how to deal with VA home loans. We recommend them highly.
So happy to hear you had a wonderful experience, Erin! Congratulations on your new home. -Jillian J., Client Advocate
P
I cannot recommend Veterans United and specifically, Mitch and Desi enough, they were amazing to work with and they really went out of their way to make the home buying process as smooth and stress free as possible. Any hiccup was handled immediately and they were extremely thorough in their explanations of what was going on at any given moment. They worked hard to help change mine and my families life. I am forever grateful to them for their work and I hope they know how special what they do is. Thank you Veterans United!!!
Hi there! Wow! I love hearing that your experience with Mitch and Desi was amazing! It is so important to have a team you can trust and depend on. We are dedicated to providing the highest level of customer service for our borrowers all while keeping them knowledgeable and confident throughout the process. Thank you so much for sharing your kind words with us. You and your family worked so hard for this moment and we are honored you let us be a part of this journey. Congratulations! -Emily C., Support Specialist
w
Best decision ever to go with Veterans United made it easy for us to get our dream home. Our loan officer did an outstanding job with follow-ups and keeping us informed throughout the entire process. I can't thank you enough. William #ProudVeteranHomeowner
B
If you come prepared with your documents this will be a stemless process. Put in a home offer on 10/12 and closed on 11/15 without any huge hiccups. Veterans United made a first time homebuyer not have to go through the “home buying stress”. They delivered as promised and the communication aspect was spectacular
S
Upping the stars after my knee jerk one star drop: sorry about that. They're actually an up front average lender with good customer service. However, I do suggest you call instead of using their online resources, (if you have a suspicious nature). Nobody wants a "hardball close" and they're not like that at all. They're actually very pleasant and professional. Very good listeners. They really want to give good service.
K
Exceeded My Expectations! Jordan My Loan Specialist was The Best. Kept my Wife and I informed every step of the way. There isn’t a Rating System that could adequately rate how truly satisfied we are with Veterans United Loan Process and Our Loan Specialist. Thx VU
J
Excellent customer service. Nick didn't treat me like any ordinary customer. He knows his customers have their own unique questions, needs and goals. I was very specific on what I wanted for our home and Tim only showed me homes that met my requirements. They worked around my sechule and help with any snags that came up while closing on my home. I highly recommend this team.
D
I would encourage any veterans looking for a home loan to work with Veterans United. They are a first class team of people who will do their very best on your behalf! They made our dreams of home ownership a reality!
T
Travis and his team worked with me for over 11 months to help me find my home and get it purchased. The biggest help was Veterans United pairing me with Pedro Carrizales to be my boots on the ground Realtor. Him and Travis helped me to make over 12 offers on homes during this crazy market we are in. We traveled and looked at numerous homes and had to make tweaks to offers and get new preapproval letters as we went along. Finally, we found a builder and was able to secure a lot and a floor pan that worked. It was a long road, but their communication and advice made it all easier to accomplish. Special thanks to Ashley for keeping us all in the loop. The TEAM did a great Job for me and will do the same for you as well.
J
It was me and my family first time purchasing a home and it went smooth. Everyone answered our questions and responded in an timely manner. My loan officer checked in with me often and the Courtney Bolte always looked out for our best interest. She kept me updated with the process and helped find resources in the state so we wouldn't have to search for anything. She went out her way to help and did an excellent job.
S
We would recommend Veterans United to anyone looking for a home. The process was simple and very easy to do. The portal website was simple to understand. My loan team Danny and Markita were awesome. We're happy to be moving into our new home today June 17. Think the whole process from looking at houses to the final closing was about 60 days.
HAPPY MOVING DAY, Shawn!! What great news and reading about your experience has me smiling for ear-to-ear!! I couldn't be happier that your home loan journey went smoothly with Danny and Markita! It's great to hear you utilized our online portal and it made things that much better! Congratulations and wishing you the best memories in your new home! - Kayla M., Support Specialist
K
Full disclaimer this is a very mixed review. At the start of the project through the physical closing Veterans United was great. However, in post closing we were told that our concierge rep would reach out 2 weeks before our first mortgage payment was due and walk us through the payment process and get that all setup. However, we never got a call. We what got was a letter saying that Veterans United was selling our mortgage to someone else. In our Case it was Mr. Copper (odd name I know.) I thought we were being scammed until I checked the Veterans United Website and found they had infact sold our Mortgage. We hadn't even made one payment yet. I reached out to Mr. Copper and they couldnt help us yet. Saying our transfer was still beign processed on there end. The customer service was terrible and we are now only a few days away from our payment being due and still have no way to make our payment. I researched Mr. Copper and they have a B- rating with the BBB and are known for bad customer service. I have reached out to a few other military families that have very recently used Veterans united and 3 out of the 4 have confirmed that Veterans United Sold there Mortgage. We all got sold to different mortgage houses. For this point alone I would not recommend Veterans United for a VA loan. If I could go back I would have used a local mortgage broaker with experience in VA Loans to help us through the process. Also, i recently reread our contract with Veterans United and it does call out that they reserve the right to sell the loan.
Hi Katrena, Thanks for writing. We look to reviews for ways to improve our process and customer experience, so I just want to say a quick thank you for taking the time to share your thoughts. I apologize that your team wasn't more clear with you regarding your loan transfer. I can understand how that would be confusing and somewhat alarming, void of an explanation. I'm sorry we weren't able to keep your loan in the portfolio. Like many lenders, we do have to sell some of the loans we close, but our goal is to make that process as easy on our borrowers as possible. Clearly things didn't go as smooth as we would have liked in this case, and for that, I apologize. Still, I understand that you felt left in the dark and I want to reiterate my apologies on behalf of our team. That should have been better explained. In the meantime, if you'd like to discuss any other questions or concerns, feel free to reach out to our Client Advocate team. You can reach us at 1-800-212-5200 or [email protected]. We're in the office from 9 a.m. to 5 p.m. CST. Take care, Claire, Client Relations
S
I would definitely recommend Veterans United, If you want a stress free smooth process with amazing people! We never wondered where we were at in the process or what was going on! They kept us informed at all times.
T
VETERANS UNITED made my experience feel like they were family. Thank you for making what I thought would be hard procces easy and smooth.
J
I am beyond happy with Veterans United. The staff is super knowledgeable, always stayed in contact me and answer everyone of my questions fast. I will only use Veteran United with any future home purchase and recommend them to everyone. I love how they responded quickly to my emails and kept me in the loop with every step. They made the home buying process enjoyable. Thank you Veterans United. This is the best place to use your VA home loan!!!
Hi Jay! I'm so happy to hear that your experience with us was so enjoyable. Our staff is dedicated to knowing everything about the VA home loan so we can answer any questions that come our way. Thank you for your recommendation, and enjoy your new home! - Zeb J., Support Specialist
D
Veterans United made the home buying process straight forward and simple with outstanding communication and a step by step process. As a first time home buyer with a lot of questions and concerns. The loan team was patient and caring and made the home purchase journey simple and effortless
S
With my experience using Veterans United, I have recommended many shipmates to check them out as they are starting their home buying process! I am so thankful I was recommended to them!
C
From the very first inquiry about their services throughout the whole home buying experience, their team (truly a TEAM) were taking care of ME! They were very professional and knowledgeable, and communicated extremely well. Not a question I had was left unanswered. They were very quick and precise with their responses to my my questions and concerns; it had been over 15 years since I bought a house! I would highly recommend this outstanding team to my fellow Veterans to take care of their COMPLETE buying process!
Hey there! Welcome back to the homebuying adventure, and to new homeownership! We really appreciate you stopping by to leave us a rating and review, and couldn't be happier about your shining recommendation. I'm glad to see everything went so well for you, and that our company values were demonstrated in the professional service you received. Sounds like your team truly did good work for you, and that makes me proud! Congratulations on your newest new home! -Jeff C., Support Specialist
M
Veterans United puts people first over the money. They are very detailed and make sure you understand the entire process and work with you so that there are no surprises. This was my first home buying experience and it went smoother than I expected. They truly care about veterans and our families.
Michael, I am over-the-moon to hear about how great your first home purchase was with us! We always strive to make all communication during the process and clear and understandable as possible, and I am so happy we were able to provide that for you as well. Congratulations, and thank you so much for your review with us! -Cal G., Support Specialist
J
Veteran's United was outstanding! Working with their team was super easy and not stressful at ALL! Would HIGHLY recommend using them for all of your home loan needs! This was our first home purchase and they were just absolutely incredible. Thank you all so much!
Great to hear, Joey! Thank you for leaving us that 5-star review! Easy and stress-free are two things we aim to accomplish every time.We appreciate your high recommendation, and we are here for anyone you send our way--including yourself if you need us again! Congratulations of your first home! I know that feeling! -Jeff C., Support Specialist
R
It is simple, Tony Stephenson is by far the best at what he does. Tony was very informative, helpful, engaging, supportive, patient, and just an all around pleasure to work with. If I called and he was on another call he always texted me promptly or called me right back. I will definitely recommend Tony to you, my friends and family. Tony Stephenson's work ethic is unmatched and he made our homebuying process smooth. Thank you so very much Tony for being such a great guy to my dad and I during this life changing journey. We greatly appreciate your candor. Peace and Blessings, Rosa & Clarence
D
Veterans United their Team Brian, Tyler, and Sonia not to mention the best real estate agent ever Jake Hensiek are some of the most professional, proficient, and great people to work with in a home buying process! I would recommend Veterans United and this team to any veteran out there looking to use their veterans home loan benefits! This was me and my wife's first time buying and this team nailed it!
Thank you for leaving this kind review, Daniel! We understand that the home-buying experience can be daunting for our first-time home-buyers, and that's why we strive to ensure that the VA loan process is as simple as possible for all parties involved! Our mission is to create the best possible experience for our service members, and we are so happy we were able to leave such a positive impact on you during your time with us! I will make sure to pass this impeccable review to your team; I'm sure they will be absolutely thrilled to hear this! We hope that you and your wife enjoy your new home! You earned it! - Shane W., Support Specialist
S
Nicole and her team kept me notified every step of the way and answered any and all questions promptly. I was treated with respect and dignity. They are wonderful to work with. Closing was seamless and the least stressful of all closing I've had. Great job! Highly recommend Veterans United.
Wow Suzanne! This made my day! You hit on so many important factors that go into the home loan process. I am so happy to hear you were treated with respect and dignity most importantly. We serve those who have made the ultimate sacrifice which is an honor every day. Respect and dignity it the least we can do for our heros. We are honored you chose us to help and we really appreciate your recommendation. Welcome to the Veterans United family! - Emily C., Support Specialist
c
If you are looking to purchase a home look no further!! My team was Kyle Buettner, & Derick Vollrath. They are fantastic & beyond! I was able to close on my home on time. That may not sound like a big deal, however..... We were able to close out a lot quicker than usual. Around a month sooner I think it was! Please look up these two guys because Derick Volrath, & Kyle Buettner are the absolute best!!! I love my home, and can never thank those two guys enough!!! Semper Fi
J
I've used Veterans United three times now. The entire team was outstanding, from incredibly fast replies, to just being on top of every necessary step. They made it as easy as possible to purchase, and then later refinance, our home. I can't recommend Josh Schultz enough, he doesn't miss a thing.
Thank you, Jake! This review is fantastic, but it is thanks enough that you've turned to Josh and Veterans United more than once! We're blessed that his experience and dedication have helped you purchase a home you love, and refinance at an even better rate! We cherish your feedback and recommendation. Celebrate the savings! -Jeff C., Support Specialist
C
Tony Stephenson is the best loan processor. Tony helped through the most stressful time to purchase a home. If you are lucky enough to work with Tony Stephenson you will have no worries. You can tell Tony loves what he does and he has an exceptional work ethic. Thank You, The Entire Ross Family
A
I will be recommending you as a company and Montgomery Hill Loan Officer to my friends and family and if I ever am in the market for a house again I will use you all again no questions asked!! Five Stars ⭐️ ⭐️⭐️⭐️⭐️
j
The people who work at veterans united are friendly, professional, and knowledgeable. They go the extra mile to make life less stressful while purchasing a home. They are with you every step of the way. With docusign, it's even easier. You just review the documents and call if you have questions. Highly recommend.
Thank you for this feedback, Jerry! We understand that buying a home can seem like a challenge, especially for our first-time home-buyers, which is why it's imperative to us here at Veterans United that we stay with you throughout the entire process! We're so pleased to hear that you had such a good experience with our online portal and docusign, and we're delighted to hear that we were able to leave such a positive impact on you during your time with us! Enjoy your home, Jerry! - Shane W., Support Specialist
D
Very disappointed. I thought I would have a mortgage serviced by a company that cares about vets. They sold my loan to a California (socialist USA) company within a week of closing. Now, with property tax payment issues 4 months later I am getting the "you need to call them" run around between the current financer, Veterans United and the closing company. Ridiculous.
Hey Dustin, I appreciate the feedback, and I get why you'd be frustrated after dealing with those property tax issues. Please stay in touch with your team here at VU until this gets resolved. I'm sorry it's been such a headache. And I'm sorry we weren't able to service your loan after closing. Like many lenders, we have to sell some of the loans we close, but we try to make that process as easy on our borrowers as possible. Hate to hear that you've had issues, but I hope it gets worked out ASAP. Thanks for your patience, Jerod, Client Relations
A
Don’t hesitate when choosing between loan companies, United Veterans is simply the best. The customer service is excellent. The technology used for documents (uploading and signing) is advance and efficient saving you time. United Veterans was helpful and they really show that they want the best for you and your family. If I ever buy another home, without a doubt I’ll choose Veterans United!
Thank you for the amazing review, Abraham! It's great to hear our teams provided excellent customer service and our online portal was efficient and saved you time. We are looking forward to working with you again and are fortunate to have you as part of our VUHL Family! Congratulations on your new home! -Sarah G., Support Specialist
J
From the first call to the "Congratulations You've Closed!" call the team at Veterans United was helpful and professional every step of the way. I never felt pressured or misled. I appreciate Dane Frazier for being available throughout the process and doing everything possible to make the process easier and faster. This is my second loan with Veterans United and be sure if the need arises I will be back.
Hello, Mr. Ramirez! Thank you for reaching out and leaving us this perfect, five-star review! We are very grateful for the feedback you provided for the loan team! We always strive for comfort and care when working with our borrowers! We appreciate you working with us, Juan! We hope you continue to enjoy your home for many years to come! Jordan R., Support Specialist
E
Veteran's United was the easiest company I've ever worked with in terms of ease of communication, consistent follow-up, notifying and reminding us of important dates and events, and all-around kindness and courtesy of walking us through our first home-buying experience. We had weird circumstances with our seller and the house, but Rachel guided us through it and it was a piece of cake. Honestly, we were shocked by how easy, painless, and fast the process was and Rachel was amazing. If you want a headache or hassle, go somewhere else! 😊
Hi Ellie! We appreciate your 5 star review. You rock! -Hannah M., Support Specialist
J
As a first time home buyer Veterans United did a fantastic job helping me understand the process and my loan specialist Don Scott was a pleasure to work with. He was very responsive, always eager to help me understand, and genuinely cared. I would definitely recommend Don and Veterans United to any buyer.
Jasmine, I am so pleased to hear that Don and his team were so helpful and responsive during your new purchase! Congratulations on your first home, and thank you so much for your recommendation today. Welcome home! -Cal G., Support Specialist
R
Starting with Kindra are credit specialist who helped us get some items squared away one our reports, to Justin our loan specialist and Christmas and all the rest of this team was there for us when ever I needed them with answers to all our questions. Thanks team your the greatest! The closing was conducted very smoothly and quick the attorney Franks Askin was professional and curtest. Veterans United has been a very good thing for my wife and I in making this purchase of our forever home a reality and I would recommend them to all military personnel looking to purchase there first home or their forever home! And a special thanks to Leslie with EXP Realty she was there from start to finish and has my gratitude for an exceptional job, she spent a lot of time showing us properties and walking us through the earlier stages of making an offer and counter offers more than once. Thanks Leslie!!!
Thank you so much for sharing this today, Rick! Stories like yours make all of our hard work and dedication to our borrowers here so rewarding! We couldn't be happier to hear that we were able to help turn your dream of finding your "forever home" into a reality; this is our passion and what we live for here at Veterans United! It is an absolute honor and a privilege to have had this opportunity to give back to you for your sacrifices, if only in a small way, and we would happily do it again! We'll make sure to pass your kind and considerate words over to your team; they will be delighted to see this! Welcome to the VU family, Rick! We hope that you make many incredible memories in your new home and we wish you and your family nothing but continued success in the future! - Shane W., Support Specialist
A
So thankful for our VU team. It is because of them, we are in our first home before Christmas! They made the process seamless. Thank you!
G
I would absolutely recommend Veterans United to my friends and family. The entire team was superb. I cannot thank Bill Musick enough for his assistance and diligence in getting and making this process as stress-free as possible. He communicated promptly and answered all my questions in detail. I worked with Bill on my initial purchase of my home 5 years ago, and reached out to him for this last transaction refinancing to a lower rate. I am very pleased and blessed to have received outstanding service and would highly recommend Bill and his team to anyone looking for his services.
Hi Gi, and thank you for that wonderful review! It's fantastic that Bill and his team were diligent with your loan and that he was there when you needed him. I'm so happy that he earned your trust the first time around, and you came back to Veterans United and the loan officer you knew that you could count on. How awesome that he came through again and that you now have a lower rate! Hope that helps brighten the days ahead - congrats! -Jeff C., Support Specialist
D
Veterans United was outstanding!!! I would highly recommend them to anyone. The entire process was easy and Ginny Young's team made it so easy with little stress.
N
My husband is a US Army vet and we are going thru then for our home loan, they have been great with helping us get everything set and finding a home. The most amazing thing is the fact that after finding out that my mother had passed just a few days ago I received flowers from my VU team expressing their condolences for our loss. I haven't even gotten that from actual family who knew my mother. These people are amazing and all vets should go thru them for their home search!
C
Veterans United is a great company to work with when buying your next home! This was our 2nd home with Veterans United and both experiences have been great. Bill was very knowledgeable in his field and excellent to work with. I recommend Bill Musick as your loan officer! I can recommend Veterans Untied as a whole 100 percent! Thanks!
Hi Chris! Thank you so much for trusting us when purchasing your first home and now your second! We are so happy to hear about your positive experiences not once, but twice. Bill is an incredible asset to our team here, so it comes as no surprise you had such a great experience working together. Congrats on your second home, Chris! -Hannah M., Support Specialist
C
Our team at Veterans United Home Loans were all extremely helpful, friendly, knowledgeable, and actively available. They were with us every step of the way during this complicated process and helped us in every way possible. We would like to praise them all and say thank you to them all. You all did an extremely excellent job! Thank you for serving my husband, myself, and our family! 😊👍🏽 We strongly recommend Veterans United to any Veterans and their family. You won’t regret it.
That is amazing to hear, Christina! Your feedback made me smile! I'm so happy we had the opportunity to serve you and your family. Helpful, friendly, and knowledgeable are three very key ideas we try to accomplish every day, and I'm overjoyed we succeeded in this for you! Thank you so much for your family's service to our country, and for taking the time to let us know how we did! -Heather R., Support Specialist
R
My experience with Veterans United went very well. Mike and his team of professionals were always there for me, and responded very quickly to any question or concern I had. They made the entire refinance process very easy. I felt like I was a priority to them, and confident that I was being taken care of. I would recommend Veterans United with confidence to any fellow Veteran who is looking to buy or refinance a home.
You're absolutely a priority when working with us, Robert! We want you to feel good about the home-buying process so you can sit back and enjoy the fruits of your labor! Your recommendation means a lot to us. Thank you for sharing this great experience! -Phillippe G., Support Specialist
B
Outstanding experience with Bobby Schembre and Scott Hounin. Before speaking with Veterans United I was speaking with some local lenders and they didn’t ask questions like for example about VA disability payments and how they can be used to your advantage in a VA loan and didn’t seem very knowledgeable. Also what really got me was the package I received with some information on buying as a veteran and a pair of USMC socks and loved that!
P
We have gone through several home loan processes in our lifetime. We appreciate finding a highly competent team within Veterans United Home Loans that we feel consolidate all their talents into making a home loan easy by clear communication with their clients. Thank you so much for all your hard work. We really appreciate all your hard work!
Wow, Priscilla! This made my day! I am delighted to see this and truly appreciate you taking the time to write this review! Our teams here at Veterans United Home Loans are passionate about working together to streamline the home buying process and to help veterans and their families achieve the goal of home ownership. I'm so glad that, as a seasoned home buyer, you can appreciate all of our efforts and hard work! I can't thank you enough. Congratulations! -Sarah G., Support Specialist
M
I've now had two home buying, and one refinancing experience with Veterans United, and I'm not sure how they could have made these processes any easier, or had them go any smoother. Really a pleasure to work with. A no-brainer, really.
J
Veterans United made the process simple and easy to understand. They were always available when I had questions, and turned what I thought would be a very daunting and slow process quick and easy!
W
This home-buying experience was, by-far, the most seamless and fulfilling real estate transaction we have had! We found Veterans United through an online ad and decided to give them a try after receiving misinformation from another lender. Within 24-hours, we were approved (conditionally), given a letter, and navigated their online portal which was intuitive enough that we kept right instep with required document requests up until the “Clear to Close” was given! Every single person on Chris’ team gave us the same level of attention, professionalism, and provided details we needed. At the very end, when we thought there might be a delay, Chris and team made certain there wouldn’t be! To top it all off, we received a beautiful personalized gift after the closing! You won’t t go wrong if you put your home buying experience right into Chris’ hands at Veterans United!
C
Veterans United was great about educating me on my first Home buying experience and getting me all the resources and information on every step of the process. Doing all of the signing and paperwork also made the process quicker and easier and very organized. I will definitely use Veterans United again if I ever need to find another home!
Hello, Carl! Thank you for the five stars! We are always working to make the process of buying a home using the VA loan a simple one. Things like our website and the online portal, are just two of the many great things we used to make for a stress-free experience! We look forward to long standing relationship! Congratulations!-Jordan R., Support Specialist
D
Our loan representative was very enthusiastic in getting us pre-approval for a home loan, but as soon as we were ready to put in an offer and had questions, we were unable to contact anyone on our loan team. We even called customer service and was told our team would be contacted for an urgent response. The next communication we received was an email days later to tell us that our file had been closed. Veterans United left us high and dry when we needed them the most and we almost didn't get the house we wanted while we applied with another lender in the fast paced market in our area. Wouldn't recommend to anyone. Would give ZERO stars if it was an option.
Hello, Dallas! Thank you for taking the time out of your day to leave us with these comments. We always want to improve and that is incredibly important to us here at Veterans United, so any feedback from you is greatly appreciated. We never want out borrower to feel like we left them when they needed us. We are sorry that you did not have the experience we strive to deliver here at Veterans United, and we would like the opportunity to address these concerns with you. For the most prompt assistance, please call or email our customer service management team at 1-800-212-5200 or [email protected] to get in touch with any additional feedback or concerns. Client Advocates are in the office from 9 a.m. to 5 p.m. CST, and messages received outside those hours will be answered on the following business day. We look forward to hearing from you, Dallas! Thank you again for letting us know about your experience. - Emily C., Support Specialist
B
Veterans United helped turn a stressful situation into a much more pleasant experience. Their knowledgeable staff was very responsive to answer my questions and helped guide me through the process of buying my first home 🏡. I would highly recommend Veterans United as this was my first purchase and they made the whole process smooth A+, keep up the great work 👍
Wonderful, Brad! Thank you for the 5 stars and the A+! We're thrilled that your loan team was prompt and gave you the answers and information you needed, steering you through the purchase of your first home! Please enjoy this exciting time, get settled, and stay well! Congrats! -Jeff C., Support Specialist
D
You won't find too many people in life who are as patient and kind as the Veterans United Home Loans team. Buying a home is not as simple as one may think. The team has to ensure that you are fully qualified to repay the debt. It's only right. We get frustrated when things don't go the way we expect. The team helps bring us to realistic thinking to overcome any financial obstacles that will get in the way of purchasing your new home. Everyone at Veterans United deserves a 5 Star rating for putting up with my wife and I. Thank you team!
Hi Don! We can't thank you enough for taking the time to write us this positive review! We are thrilled that your loan team was able to overcome any obstacle with you and ensure you felt comfortable and at ease the entire time. Thank you so much for trusting us to be a part of your journey, Don, and welcome to the VU family! -Hannah M., Support Specialist
N
The customer service we received throughout this whole process was stellar. Our team of specialists had great communication skills and each of their willingness to assist us through our homebuying experience is something all Lenders should strive to achieve. Our Realtor has been in real estate for over 20 years and was impressed with communication she received from Austin and his team at Veteran's United. She added she had never experienced anything like it from any other VA lender she has ever worked with. Veteran's United makes the homebuying process less stressful by providing checklists, videos on "next steps" and a easy to use "to-do List". HIGHLY recommend and will certainly share with everyone we know. We would like to make a special mention to our credit specialist Katie. Her guidance on getting our finances in order to allow us to move into the homebuying process was the best guidance we have ever received. She provided information and tools to create thoughtful decisions with regard to the financial impact it may have on us that extend beyond the homebuying process.
S
Working with Veterans United is easy, quick, and I love it all being online! Great experience! Will use their services again in the future! Cara Musick was knowledgeable, friendly, helpful, and all around awesome! She made the process easy to understand, quick, and painless! She made me feel as though she cared about my experience and me as a person! She will be my first call next time I am shopping for a home or refinance! Will and have already highly recommended her to others! Top notch!!
Awesome, Samantha! Thank you so much for writing that great review and calling out Cara for stellar service! We know it's not easy to earn confidence and loyalty, and I'm glad to read that she has done both. Please know that we all care about you, and welcome you to the Veterans United Family! Congratulations on your recent close! -Jeff C., Support Specialist
B
The first time I called a bank about buying our first home, I felt small, sad, and concerned that we may never be able to buy a home even with a down payment and stable income. But after connecting with Veteran's United, I found a team on our side and within just a short time in what felt an easy process, we became grateful home owners of the house that seems the perfect fit for our family!
Yes! This is what we love to hear, Betsy! It's stories like yours that make all of our hard work and dedication here at Veterans United so rewarding! Assisting our veterans and service members through the VA home loan process is our specialty, and we just want to take this time to thank you for trusting us to be a part of your home-buying journey. It is an honor and a privilege to have been able to serve you, and we hope that you make many incredible memories in your new home! Welcome to the VU family, Betsy! - Shane W., Support Specialist
S
Purchasing our home from beginning to end was a smooth process. Anyone who is thinking of choosing anyone other than Veterans United Home Loans will be making a huge mistake. Go with a company who truly cares about their customers. This is a company you can trust. Don’t hesitate, allow Veterans United to become your team. We did and we’re happy with our dream home. You’re next. Best wishes to the next future home owners.
Wow, Samantha! I am truly overjoyed reading your kind words! Your praise and recommendation means so much to us and we are so appreciative! Thank you for giving us the opportunity to help you in your home buying journey. Enjoy your new home that you worked so hard to have, and we look forward to helping you in the future! -Emily C., Support Specialist
D
Veterans United was extremely helpful and present throughout the entire home buying process. The team assigned to me didn’t treat me as a customer, they treated me as if I was family.
A
Veterans United has been nothing short of AMAZING. We were able to close on our home in 24 days - AMAZING TIME FRAME! The communication was amazing from day one. Every question that I had was answered within minutes. If it couldn't be answered, they went above and beyond to get that answer. My team walked me through every step of this process. As most do, I read the reviews on here and yes, there are some bad ones but let me know say this.....there are two sides to every story. Don't believe everything you read! I would recommend Veterans United to anyone looking to purchase a home. I would most importantly recommend my loan team - Reed Murry, Hannah Boyd, Chas Roach, Preston Miller. I think it would be very hard to find a better loan team. Veterans United should be proud to have these guys on their staff! Simply Amazing! Side note - the gifts they send are awesome as well!
F
Amanda Ledger is the best!! Amanda's determination and her due diligence throughout the entire process, especially up to the settlement date, was outstanding. She had the foresight to make the decision to move my settlement date up; worked with Title Lawyer and my realtor to get this done! Her professionalism, ability to work under pressure, and follow through, was evident to get the job done. Veterans United is fortunate to have her on the team. I'm glad Amanda was a part of my team! Again, she is the best! Adam and Allie are true professionals. I'm so glad to be a part of the Veterans United Family! Francis T. - Navy
b
I used Veterans United Home Loans to purchase my first house and I can say my experience has been beyond amazing. The communication was outstanding! All of my questions and concerns were answered with such great spirits. I value all of the team members that contributed to my homebuying process being smooth and efficient. Thank you so much Veterans United and my team for making my process extremely stress free! Definitely recommend 10/10!
H
We just got our pre-approval and we’re excited to buy another home. The packing wasn’t expected yet it’s a great surprise! Our Loan Officer Lauren Krager went above her expectations as of current. We’re excited to continue the search for our home.
j
I highly recommend Veterans United. My home buying experience was very easy. Home buying can be a stressful, intimidating process, I did not experience that at all. The Veteran’s United dash board outlined all my requirements in one space; I was able to upload my required documents. From start to finish I was well informed, knew my next steps. Ross and his team were great. I’d definitely hope to work with them again in the near future.
F
If you have a chance to work with another lender take it. This company is disorganized, deceitful and lacks basic integrity. Go with Navy Fed if you can. Most reviews are fake and they like to present themselves as the actual VA.. I mean look at their website fonts and login buttons. Not to mention they will change their "hidden" policies, not making them clear to potential clients. I was looking forward to using them until things started to not add up. Beware! Edit & Reply. Kendra: Of course I know that you are not the VA and I know the VA does not issue loans. I was not stating that. Clearly you misunderstood my statements. Your company's "constantly changing policy"(Client Advocate Team) that is not made clear, or again in the words of your team "cannot be shared" with/to potential clients is the issue.
Hey Frank, I hope a little clarification helps as I'm unsure what exactly prompted this beyond the website. You're absolutely right in that we're not the VA or affiliated with any governmental agencies. Neither is Navy Federal, or USAA, or any other VA-approved lender like Veterans United. The VA doesn't make home loans. It basically insures them. And it relies on companies like Veterans United to actually make the loans to qualified veterans. You can't get a home loan, an APR or anything else from the VA or the FHA. I'm sorry our website left you with this impression. Additionally I can assure you the reviews from our website come from actual Veterans who complete our post-closing survey after we've closed their VA loan. Our Client Advocate team is available to help and look into any other concerns you may have if you call 1-800-212-5200 or email [email protected]. We'd love another opportunity to help with your VA loan and hope to hear from you soon. Thank you for writing. Sincerely, Kendra, Client Relations
S
We love how Veterans United streamlined the process of submitting required documentation and also the approval and closing parts. Wonderful experience for us!
M
The whole process was smooth and quick. I would definitely use veterans united again!
H
We just got our pre-approval and we’re excited to buy another home. The packing wasn’t expected yet it’s a great surprise! Our Loan Officer Lauren Krager went above her expectations as of current. We’re excited to continue the search for our home.
R
Did not have a good experience, My loan officer only want ted to text never give good information and asked for items one at a time. I finally just cancelled due to taking so long. We missed two closing dates and still do good answers. Collin Ward was not good at what he did.
Roger, Thanks so much for writing. I’m really sorry for how things panned out here. As soon as I looked your file up, our Client Advocate team advised you were under-wing. You’re especially helpful because you’ve worked with us before. While we can’t change how things went, your feedback is already being put to use in sharpening our skillset for other veterans considering purchasing investment properties. It’s our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Please tap us back in if we can assist with anything else moving forward. We appreciate you keeping us in the know. Very best regards, Kendra, Client Relations
M
The whole process of buying a house was made too easy by the Veterans United team. I returned home from a deployment and due to my personal situation had to find a house very quickly. Veterans United worked with me the whole way through and did not miss a beat. I will highly recommend them to my fellow veterans and soldiers still serving.
J
This was my second time using Veterans United for a VA home loan. My experience was great yet again. Their communication was consistent and timely. The process was very east and simple. Buying a home in New York is difficult due to all of the archaic laws, but Veterans United did all of the heavy lifting for us. I will definitely use Veterans United again when I retire and move from New York.
L
My experience with veterans united was beyond my expectations. From the first agent who called me after my application was submitted to closing. Every person who was in touch with me had outstanding customer service. They took time out to answer every question and had patients with me. They always responded to me very quickly and were extremly personable. I have already referred 3 other vets and will continue to do so!
A
Veterans United is Amazing! Our Loan Agent Tommy Heller was the bomb. He took care of our family like we were his own family. The care he and our Loan Team had for us was unbeatable! 10 out of 10 recommend Veterans United!
T
We used Veterans United 2x now. Both times were pretty easy as far as loans go. They helped us close on our new home in 3 weeks, even with a re-inspection. We had a great team. 10/10 recommend.
R
Chase Tuck was extremely approachable, almost always available to help me at a moment’s notice, exceptionally compassionate and nonjudgmental, and exceedingly professional. My experience using Veterans United Home Loans as a first time home buyer and a 100% disabled veteran was incredibly positive. They will walk through every step of the process and treat you with the dignity you deserve, however experienced you are as a homebuyer.
j
The best Mortgage company I've ever worked with. My loan specialist Clayton Meldi will work with you from start to closing. He is the best. Veterans United is a great company. I have used them twice and both time's the experience was exceptional. I would recommend Veterans United to any one looking for mortgage. They are the best. I give them 5⭐⭐⭐⭐⭐ 10 if I could. Jimmy B.
A
I feel very happy with Veterans United. When the process began I immediately saw good things happening, and felt reassurance for making the choice to go with them. Was treated like a VIP early on, and they made very clear what to do, and how to proceed every step of the way. I'm super grateful to them, and recently closed on my house deal. They literally helped me to start my dream, and new phase of my life. Thanks for helping make this the best possible home buying experience!
R
Everyone involved with Veterans United are ALL STARS!!! I’d like to take this time to especially thank Sonia Giannotti for guiding me to a safe hotel nearby while I awaited closing day. She provided a list of utility companies I would need to get started, and she even let me know about a pizza place close by for my moving-in day!!! I’ve never worked with a concierge before, but I couldn’t have done it without her!!! Thank you Sonia!!! Also, I would like to mention Blake Thompson! He was like the Captain of this ship, making sure the closing team stayed on task. Even though I bought my home during the holidays, Blake would email the closing team and ensure that they kept to the time lines set in the agreements. I felt like I had my own atty working for me. Blake did not let the closing team off the hook. Thank you Blake!!!
B
My experience with the whole Veterans United team was exceptional! They were very helpful and informative. I plan to recommend them to any of my Brothers In Arms who are looking to purchase a home!
J
I’ve used Veterans United for five home loans and every time it’s been easy and stress free. I highly recommend Nathan Jackson if he’s licensed in your state. I will always call him first before going any further with a purchase or refinance.
R
Veterans United made the whole process very easy and manageable. Anytime i had a question they would help me and would take the time to explain any questions i had. Thank you so much, because now my wife and I have been able to get the property of our dreams! I really enjoyed working with Veterans United! And a special shout out to my Team that helped us in the whole process, Kourtney, Jessie and Leah!!!! Thank you all so Very very VERY much!!! I would recommend Veterans United to any Veterans seeking to buy a home, they will take care of you!
C
Veterans United provided outstanding customer care service throughout the entire process as well as taking it a step further in assisting with setting up your utilities, security, mail forwarding, and internet/tv for your new home at discounted prices. Very satisfied with the entire team with Veterans United. Strongly recommend to all Veterans looking to buy a home.
N
My loan officer John was invaluable in the process of buying my first home. We had issues come up along the way due to the selling party, and John’s team was there every step of the way, at every setback. They were able to ensure we were taken care of. I can’t thank them enough for the professionalism and service they provide.
F
Veterans United home loans made purchasing my first home seamless. My loan team, Cory and Mathew made sure I didn’t have any unanswered questions and were available whenever needed. 10/10 recommend!
S
Veterans United was with us every step of the way. Matt Lucas, the Loan Specialist and his team were quickly available for any question, no matter how small. The website is easy to maneuver and kept us informed whenever there was new information or an item to fulfill on the to-do list. I highly recommend.
F
Absolutely spectacular! My wife and I have done 2 VA loans through them, they were amazing throughout both. We had a family emergency, and had to rush signing, they were able to make it all happen, the went way above and beyond checking to see how our family member was doing afterward. They may be the last company left that not only says they care, but actually show it. They treat Veterans with dignity and respect. Highly recommend.
K
I cannot express enough how amazing veterans united has been. Super easy experience. Please give Rich Pauls a call. He is so friendly down to earth and makes sure he knows every home buyer personally.
J
Veterans United makes home buying feel like a dream. They are clear about the process and they help you gather your paperwork. They make sure you know what you need to do so you are not left hanging on closing day. I highly recommend them.
K
Brian Flanigan and his team are just awesome! They worked and worked with me to make getting my loan approved as easily as possible. Just genuine and hardworking people, I highly recommend veterans United and Brian Flanigan. If you have special needs due to disability’s Brian and his team well accommodate you. So proud to of had them working on my loan. Thanks
E
We felt so genuinely cared about. Our Loan Team were so responsive and personable. After we were cleared to close, VU sent us such thoughtful gifts - a doormat and a throw blanket with our names on it? That's customer service.
R
Hello, I am Roger a USMC Veteran and I have never had so much help and heart felt assistance from anyone than this team here at Veterans United. We are blessed to have this team to help us get into our new (to us) home.
T
If you want a home, call Veterans United. Contact Shane Martin. It might be the best phone call that you can every make. What you got to understand is that you not just contacting one person. You are contacting a team that make dreams come true!
A
This was our first purchase and this team made everything extremely easy. I was impressed with their professionalism, willingness to help, and ability to take most of the pressure off the process. Will recommend to the veterans I know buying houses in the future.
t
Sam Yoo is a great loan officer! He connected VA loans to our home. The process is really smoothly ! He mailed the materials to our house, and then we established a great connection and communication! He has a strong market development ability! Be patient and have good morals! He manages every customer with heart, and I can feel his marketing skills and enthusiasm and professionalism! We closed our loan and moved into our new home in a month, thank you San for the strong push! I will choose to cooperate with him in the future. I would recommend him to my colleagues.Sam Yoo,Keep your hard work, Congratulations to you and your team, You have earned your own fame!
H
Israel Tinoco was extremely helpful and informative every step of the way. He was always a call away for any questions or concerns we had. Overall, the home buying process was very easy and we are loving our new home!
S
Veterans United were amazing through our home buying process! They always were available for any questions we may have had and super nice and professional! I would highly recommend any veteran looking at buying a home to make Veterans United your choice! Thanks a million!!
T
Before starting my application, I read alot of reviews and I came to the conclusion that everyones situation is different and I should just try. I am glad I did. I applied and the same day I received a call from my loan officer Brian. I explained my situation, told him I knew it would be tough but he stated they could get it done and get me into my home. My application to closing took 2 months and in between that time frame, Brian and Merideth of my home loan team were incredible. They made me feel like I was the only customer and my loan was their number 1 priority. They answered so many questions, responded quickly and always kept things on track. During the process, I had other finance companies calling asking if I wanted to use there services but because Brian and Meredith were so awesome, I stuck with veterans united. I never thought in my situation I would own a home but veterans united got it done. My family greatly appreciates the hard work of Brian and Meredith and the veterans united team. We will be forever grateful. I have absolutely no complaints. The online tools, uploading documents, signing, reviewing, everything was just easy. I also appreciated the gifts they sent during the process.
T
I heavily recommend Veterans United, they are the company to go with when buying your first home, or starting the process even when its your third. Highly attentive and always available to help you along the way, I have nothing but praise for the team and this company.
L
I have had nothing but a fantastic experience. Bailey is wonderful and knowledgeable, you are in good hands and if you ever get the pleasure of working with her you know that it's true. I highly recommend her and Veterans United as a whole.
T
Represented a buyer's agent in a deal with Veterans United as the lender. Absolutely the worst experience I've had working with a lender. The loan officer rarely answered the phone, and stopped replying via text when the questions became difficult. The loan officer told us the loan was terminating the day after our earnest money became non-refundable. He had this information days before and did not bother telling anyone until it was too late. When I asked him about it, he told me he didn't share the information with me because he was protecting his buyer's privacy, which is a ridiculous answer. When I told him the 15,000 in earnest money was now at risk, he didn't even respond or acknowledge that he messed up. Overall the company took no sympathy on this buyer despite the lack of communication on their part. The title company shared my sentiment, and was constantly wondering what was going on with the loan because neither he nor his assistant bothered to reply when something was needed. I will never recommend this company for a buyer, and as a listing agent I will not work with interested buyers using Veterans United.
Hey Travis, Thanks for writing. I’m sorry the communication during your transaction fell short of expectations. I’m unsure of the specifics but do understand the importance of timely and clear communication during the contract period. We are committed to always improving our service as the homebuying market changes. We value and welcome your feedback. If you’d like to discuss your experience in more detail, please call us. Our Client Advocate team is here to listen and address any questions or concerns you may have here. You can reach us Monday-Friday 9am-5pm at 1-800-212-5200 or [email protected]. Sincerely, Kendra, Client Relations
M
Look no further than Veteran's United! First time home buyer here, and VU was beyond amazing! Attentive, communicative, and made the process so incredibly easy! Any questions or concerns I had, Anthony responded that same day or that same minute! Best company to work with! Even my realtor said they were the best VA Mortgage Company to work with!
C
Ryan, my “Loan Officer”, hands down made this entire process as smooth as it could have possibly been. Communication was excellent and explanations for any questions I had where thorough. I’d easily recommend anyone looking to buy or refi a home to him.
r
The Veterans United team worked none stop to get me in my home. They was very professional at all times. Any issues or delays that came up was handled promptly and I believe they went above and beyond of what was required. Thank you for all your hard work.
L
Veterans United go far and beyond for the men and women who have served this country. They treat your home buying process and experience as their own. I highly recommend Veterans to use their service.
N
I am aware that VeteransUnited is not affiliated with the US military but in my opinion they should be. They respect Veterans, they love Veterans and they work hard for Veterans. Every aspect of what Whitney accomplished for me is a compliment to Veterans United and she is a great representative of what United veterans stands for.
J
Cara Musick offers a high level of professionalism, candor and knowledge to each veteran she speaks to. Not only is she brilliant and so kind, she is quick on her feet, and a true problem solver. She is completely invested in the work she does and confident in her abilities to take you to the finish line.. We had an instant connection! Not only is she an expert in her field, she is likable, relatable and motivated to give the very best, to each of her clients. I will seek her out each and every time I purchase a home because I know she will be 110% committed to my success. I am forever grateful! : )
F
If you have a chance to work with another lender take it. This company is disorganized, deceitful and lacks basic integrity. Go with Navy Fed if you can. Most reviews are fake and they like to present themselves as the actual VA.. I mean look at their website fonts and login buttons. Not to mention they will change their "hidden" policies, not making them clear to potential clients. I was looking forward to using them until things started to not add up. Beware! Edit & Reply. Kendra: Of course I know that you are not the VA and I know the VA does not issue loans. I was not stating that. Clearly you misunderstood my statements. Your company's "constantly changing policy"(Client Advocate Team) that is not made clear, or again in the words of your team "cannot be shared" with/to potential clients is the issue.
Hey Frank, I hope a little clarification helps as I'm unsure what exactly prompted this beyond the website. You're absolutely right in that we're not the VA or affiliated with any governmental agencies. Neither is Navy Federal, or USAA, or any other VA-approved lender like Veterans United. The VA doesn't make home loans. It basically insures them. And it relies on companies like Veterans United to actually make the loans to qualified veterans. You can't get a home loan, an APR or anything else from the VA or the FHA. I'm sorry our website left you with this impression. Additionally I can assure you the reviews from our website come from actual Veterans who complete our post-closing survey after we've closed their VA loan. Our Client Advocate team is available to help and look into any other concerns you may have if you call 1-800-212-5200 or email [email protected]. We'd love another opportunity to help with your VA loan and hope to hear from you soon. Thank you for writing. Sincerely, Kendra, Client Relations
M
This company is the only company that I will ever work with as a Veteran. They are the best at what they do for home loans. Even realtors would prefer to work with them over other Veteran Lenders like Navy Fed. They truely care about their customers and treat them like family.
l
We love working with veterans United!!! We will always come to them in the future if we ever buy another house!!! Thank you for making it such an easy and wonderful process!!
K
My loan officer made my experience a 10. Unfortunately a couple people in our team dropped the ball. Not a huge deal per say. I just want a little higher level of top professionalism when dealing with veterans. Still giving them a four star.
M
Veterans United made the home buying process just a TAD bit less stressful (it is still stressful yall!). Upon the first few days of being under contract, my team (Kelly, Kyle, and Mason) were calling/texting to see if I needed anything, what questions I had and more!! I will most definitely go through VU and hopefully the same team again!!
D
This was my first buying experience for a house and, I gotta say, thus was yhe most stressful couple of months of my life. But Veterans United, particularly my loan officer Carl Zigler, made it less stressful. Everyone that I talked to had a very positive, understanding, and considerate attitude. I never thought in my life that I would be a homeowner, but Veterans Untied went above and beyond to make it possible. Ever since I got out the military, I was recommended to them to buy a home, and I was hesitant for 6 years. I'm glad I finally took that leap. To all Veterans, VETERANS UNITED is yhe way to go for a smooth transition into homeownership.
C
All around I give the whole team 10's I feel if I went through another company it wouldn't have been as pleasant. All I can say is just keep it up all the way and if I ever need to buy another home I plan to work with you guys again. Thank you so much for helping my dreams come true.
R
Loan officer has been non existent the entire process, took weeks to get ahold of him for a question that ultimately he spent a whole 25 seconds explaining and then hung up. While the realtors do their best, everyone else has been non existent and this is disappointing. It’s been 2 months since anyone has responded to anything so I’m just wasting my time. Friends recommended them to me, was excited to be buying my first house and this has given me such a bad taste.
Robert, Thank you so much for writing. I’m very sorry. This isn’t the experience we strive to deliver, and I’d feel just as frustrated in your shoes. If you’re willing, I invite you to contact our Client Advocate team to dig into this with you. We’re here to listen and help get things up and running smoothly for you if at all possible. You can reach our Client Advocate team at 1-800-212-5200 or [email protected]. We’re in the office from 9am to 5pm CST. If you reach us after hours, we’ll be in touch the next day. We hope to hear from you soon. Sincerely, Kendra, Client Relations
D
Veterans United Home Loans was very patient with me as a person who is dealing with military-related disabilities. I have PTSD and I need very patient and proficient people when dealing with business issues and actions. The team at Veterans United was just that. They got me a great interest rate just in time. Also they were very patient, honest and proficient with me throughout the process. Ultimately I received everything I needed in my refinance. I greatly appreciate Alex, Jeffrey and the whole team at Veterans United. I am one happy refinanced veteran of the United States Navy at this time. Way to go Veterans United Home Loans!! Thanks so much, DJK
S
Veterans United health me and my family from start to finish. They put in the long hours answered all of our emails and phone calls no matter how many. they’re truly heroes in our book from us looking online all the way across the sea in England to pcs’ing and buying a home all online.
A
Awful. We applied twice for a home, once in California, once in Alabama denied twice. I guess my husbands 100% disabled veteran status with full VA benefits, his PTSD, nightmares, fifteen years of service and being a law abiding citizen mean nothing to this company. Veterans, do not do business with this company because they practice discrimination.
Hey Andrea, I am so sorry. This isn’t at all the level of service you deserve and I’d like to learn more about what went wrong here. I looked for your applications with available info here on your Google profile, but no luck. So, I want to invite you to connect with our Client Advocates here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in any follow-up training and education to better assist further veterans. You can reach the Client Advocate team at 1-800-212-5200 or [email protected]. We are available Monday-Friday, 9 a.m. to 5 p.m. CST. Again, I sincerely apologize for the experience you had and hope we get a chance to talk to you soon. Sincerely, Kendra, Client Relations
A
Veterans United was the only lender we found that didn't make us feel like we were a chore to them. It truly felt like everyone enjoyed helping us through the whole process.
S
Out of the 3 lending companies I got a pre approval from Veterans United made me feel the most welcomed. Zach was there for me every step of the way and even found a way to lower my closing costs way lower than I expected! Thank You again for your hospitality!!
G
Wow! Every thing was smooth. Ross made me feel like we were in this together. The concierge service, security, and insurance was a pleasant surprise. As a veteran I am proud of the way I was treated.
j
Veterans United is a great Company. I suggest you ask for Clay Rose, Nick Simmons & Connor Cook as your VU Team. I rate their service as Outatanding!
F
Fantastic, Amazing, exciting, warming, assuring, confident, accurate, and specific, to the letter indicated in the videos. Loan Specialists Hayden Grant, Brittany Christian, and DeeDee Farris proved to be powerfully able and capable of helping make my Military/Law enforcement family united again. And with that, we salute you! All of us. Me(Fritz) Wifey Alisa, Daughter Arrianna, Arri's Husband :) and a host of grandchildren. You brought us closer together, and words can't express our gratitude. Sincerely, Fritz & Alisa.
M
These guys listen and actually keep there word! If youve been through something you know how much that means. If your looking for a legit VA loan this Company is top notch! KB
S
We love how Veterans United streamlined the process of submitting required documentation and also the approval and closing parts. Wonderful experience for us!
B
The whole team seemed ready to help, and I can only imagine how much they have to deal with. Extremely easy-going process, coming from a first-time homebuyer with little experience or research is done on my behalf. I cant thank this team enough for helping me out and making this all happen.
D
Veterans united are a great team that guided me through the process, answered any questions I had, and really helped far beyond my expectations.
B
Felt like these guy were running OPs while I was on a screen line. They had my back the whole time. Very professional and well organized team that respond quickly to your requests.
J
Home buying is a scary time in anyone life but Veterans United made all those fears melt away with their A+ customer service made buying a home flow perfectly definitely recommend their services to all my fellow veterans
J
I would recommend anyone to veterans united, they were helpful throughout the process and available anytime for questions in purchasing a home.
I
Veteran's United and specifically Rett Thompson are OUT-FRICKIN-STANDING!!!!! He does your organization proud, and I would work with him anytime. Last year I was able to purchase my first home and Rett & Caytlyn made the experience an enjoyable one. They were both available to answer every single question I could think of and some that I couldn't! Rett even contacted me a year later about refinancing at a lower rate and made that possible as well. My family and I will be forever grateful to Veterans United and to Rett Thompson. 4.0s across the board!!!! Former RM3, current Fire Lt.
Wow. Thank you so much for this amazing review! Rett Thompson is an incredible asset to our team here at Veterans United, and so it comes as no surprise that you were able to build such a great repertoire with one another. It is an honor and a privilege to have been able to serve you, not only once but twice now, and we would happily do it again! Thank you for allowing us to be a part of your journey, and we hope you enjoy your new home! Welcome to the VU family! - Shane W., Support Specialist
O
Veterans United is an exceptional company that walks the walk while others just talk the talk! Stacy Sumpter and her team at Veterans United are among the top 1% of all professionals I have worked with in dozens of real estate transactions. Would recommend to Family and Friends!!
N
we so happy the buy my house with Veterans! Great teem Job. Thank you everybody
J
I would highly recommend Veterans United. They made the loan process seamless and care about those who served.
A
Trenton and Niel were great to work with! On time, helpful, and always there when I needed them. My experience was thorough, professional, and fast. I was able to purchase a home on one coast while living on the other coast! Well done!
B
Veterans United exemplifies putting the Veteran and their family first. Every step of the process is well thought out which ensures you know what the next steps are and what to expect. We are so confident in the quality of service Veterans United provides that we refer every veteran we know to use them as well. Thank you again for another fantastic experience, we love our new home!
L
Great experience with Clay Rose and the Veterans United Team. They remove a lot of the stress from the home purchasing process and were always available to answer any questions we had in buying a home. I chose veterans for a conventional loan based on our previous experience with a VA loan home purchase we completed in the last 18 months. Veterans United will continue to be my 1st stop when purchasing a home in the future. Thanks again for serving those who served!
S
Veterans United provided me with outstanding service to assist me with the purchase of my first home! From the first phone call all the way through to closing day I received friendly service, was kept informed of every step along the way and felt confident throughout the process. I laid out what I wanted from the jump and John, my loan officer, made sure to get me everything I want from pre-approval amount to final closing details! My family and I love our new home and the entire process was seamless and we’re excited to make this house our home!
J
Their service and commitment to customer satisfaction is exceptional! Shannon and her team were superb in meeting our needs where other companies like Rocket Mortgage fell short!! Thanks to Shannon and the team, we are able to maintain families Legacy after my 20 years of military service! We couldn’t have done it without you!! Thank you so much!!!
M
Darin and the entire team really made this process stress free. All questions were answered quickly and clearly. I will recommend to all my veteran friends who are looking to purchase a home.
L
Being a first time buyer I always dreaded what the process was going to look like, but once we got the ball rolling Veterans United streamlined everything and made our purchase a very pleasant experience. We stayed in contact throughout the entire process and they kept me informed on everything that was going on. I couldn't say enough about how impressed I am with Veterans United and the professionalism of the team that worked hard for me. Thank you doesn't quite cover it!
K
The entire team at Veterans United is PHENOMENAL!!!! Everyone that I had the pleasure of working with did an amazing job. I never felt like I wasn’t a priority. At times I had to remind myself that they were helping more home buyers other than myself. I’d recommend my team a million times!!!!!!
R
If your a veteran and are thinking about home ownership, please reach out the VUHL. I contacted another mortgage lender 2 days before contacting them and was told to clear 5 grand in debt and to contact them 3 months after I did. On a hunch I call VUHL they looked at my credit told me to pay 500 hundred on my credit card and shortly afterwards I was pre approved. I contacted them Feburary 24th and got the keys to our new home on April 30th even if you have things in your past that you might think will stop you from home ownership call anyway you will be surprised of the program's they got to help veterans get in to your dream home. Robert S Chandler USAR/USMC Semper Fidelis
Robert, I am thrilled we were able to make it happen for you! Our credit specialist are always happy to help; they are able to run simulations on your report and see what you can do to get you where you need to be in the fastest way possible. Congratulations on your speedy turnaround! It is wonderful to know that we were able to be a part of your home loan journey! Thank you so much for taking the time to share your experience with us and the community. I hope you are enjoying your new home! -Justina L., Support Specialist
R
Our loan team was responsive and professional at all times. They kept us informed as the process progressed and responded to both messages and email promptly. They also facilitated an early closing for us which put us in our new home about two weeks early. I would highly recommend the Veteran's United Team to any veteran looking to purchase a home.
B
I did a lot of research on mortgage lenders before I began my refi project. Everywhere I turned, every search I did, every review I read, all listed Veterans United as #1. A+ with the Better Business Bureau. 5 stars with TrustPilot. #1 rated VA lender in several other surveys and rating services. And every single top rating is unquestionably well deserved! The representatives are consummate professionals who take a genuine interest in helping their clients. Their website is secure and easy to navigate. They provide routine updates on progress so you are never left in the dark. Any documents to be reviewed or signed are front and center on the To-Do List page. The entire process was fast and easy - from initial contact to final closing and settlement was just over 6 weeks, despite the fact that there were three holidays in that period. The English language does not contain enough superlatives to adequately express my heartfelt endorsement of Veterans United. I only gave them a 10 because I cannot give them an 11! If you are a veteran in need of a VA mortgage or refi, do not waste your time with anyone else. Call Veterans United first. Youll be glad you did. Robert D. Lt Col, USAF (ret) Centreville, VA
J
Our first mortgage was through USAA, who immediately transferred it to US Bank. I was not impressed with that process, however, this time I was recommended Veterans United by a friend and when I compared current rates, Veterans United was much better than other companies. I began the process, and everything was done virtually, from start to finish (minus closing, we moved and were in place for that) it was very smooth and easily done. Very happy overall and would recommend to friends/family!
J
To all my battles out there on the fence, I cannot stress enough how easy and convenient this experience has been. Even in this insane market, I was able to seal the deal on a dream home. I barely even had to leave the house, you just submit everything via the portal, and you are squared away. There is absolutely no way I could have achieved this without Veterans United. Veterans United has a 99% success/approval rating for a reason. Give them 10 minutes if you are curious, it is worth your time, ask for Zane Hildreth.
V
I am thankful to Veterans United Home Loans. They made my journey to homeownership possible. Especially, in this current market. I urge any veteran to utilize their services. They won't be disappointed in the quality of work that Veterans United provides.
J
I would STRONGLY recommend Veterans United to any military member thinking of using their VA Loan benefits. You are going to get a team of professionals working for you who will walk you step by step through the process and answer all your questions. Their virtual portal is extremely user friendly and I could upload documents easily as needed and conduct document reviews easily. I knew exactly where my loan was at any time in the process. I had a dedicated TEAM working with me who kept me on task and got us to closing faster than expected. You are in great hands with Veterans United!
D
I highly recommend Veterans United for your home buying needs. Mike and Shawna were a great team and truly helpful throughout the entire loan process. As a first time homebuyer I had my doubts and fear but this great team help to ease all concerns.
M
Everything about Veterans United made buying a home for the first time a lot less stressful than we thought it would be. My loan team was great and was easy to contact for any questions or concerns. Aside from factors that were out of my team’s control (closing delays, weather delays, material delays, etc.) Veterans United was the way to go for buying our first home.
K
Both the Veterans United team and the seamless website profile interface were outstanding! Highly recommend to anyone who desires an easy, personable and highly efficient home buying experience.
A
Veterans United was not only accommodating but made my first home buying experience pleasant. I didn’t initially intend on buying a home. My landlord was trying to sell, and I was notified on short notice of his intentions. My loan specialist was very attentive to my needs, answered my many questions, and was easily accessible. If I wasn’t able to get a hold of her, she responded promptly. I would definitely recommend using Veterans United for your home buying needs.
D
It's a great experience with veteran united home loan . It was easy and if you qualify for it. The hole team is there too help each step of the way. Everything worked smoothly when you have all the right documents. It was a great experience.
k
It was a pleasure working with Jose, he is very friendly and very professional. Jose answered all our questions in a timely manner. We actually closed on our new home a week earlier then expected. I would highly recommend Veterans United. I would like to mention Jose's staff was very friendly and professional too.
B
Veterans United provided us with and awesome home buying experience. This was our 1st home and I could not be more satisfied with the services provided. Very organized and experienced company. I would highly recommend Veterans United to anyone in need of a home.
N
These folks know what they are doing and make a home-buying experience quick and pain free. It's nice to deal with people that actually care about what is going on in your life. Buying a home is a pretty big deal, and VU takes it very seriously and treats their customers with the utmost priority.
M
Lee, Nicole and the rest of my Veterans United team were amazing! They made the process extremely easy and accommodating! I cannot say enough great things about how awesome everyone was!
c
My experience with Veterans United, and ESPECIALLY my agent Nick Kundert, was amazing. He made the entire process extremely easy. I cannot recommend him enough! He answered every question and concern I had along the way and was unbelievable helpful and thorough with everything. I would not hesitate to recommend him to every person I know. At closing, both agents complimented him and mentioned that he was on top of everything and by far the best mortgage agent they had ever had the pleasure of working with.
J
I just closed on a home in a very hot market in a St. Petersburg FL beach town. I was very lucky that the buyer would accept a contract contingent upon VA financing in a market where all cash offers and bidding wars are common. I was pre-approved with one of the largest mortgage companies in the country and they let me down because they did not have time to deal with one of the VA bureaucratic obstacles. We had to close this loan on time or the buyer could have easily switched to a back up cash offer and I would have lost the deal. I went to Veterans United, the VA loan experts, having already lost 5 days toward closing. Thank you Don Smith and team for your hard work and for taking a personal interest in seeing us cross the finish line!
M
The whole process was smooth and quick. I would definitely use veterans united again!
N
Working with Bobby Moss and my Veterans United team was a wonderful experience. They were quick to answer questions, and helped guide me through the daunting process of purchasing my first home. Thank you for all you did for me and my family!
N
With the help from Veterans United, we are now homeowners. I could not believe how fast all the paperwork was processed. Highly recommend Veterans United Home Loans if you want to be a homeowner, too.
Zoom zoom! I'm so happy we were able to provide such a speedy and 5-Star experience for you and your family! Congratulations on your first home, Nettie! -Heather R., Support Specialist
M
Veterans United helped my wife and I become home owners! They made our dream come true! The process was fantastic and easy. Just follow what they ask on turning paperwork in and they do the rest. From applying for the loan until we closed, the entire team at Veterans United, never stopped working for us. Katie, Casie, Megan along with Jason were very knowledgeable about the process. Thank.you Veterans United from the Coffman family, you all are always welcome in our home!
J
The team at Veterans United made the entire process simple. They took all the stress out of it and were SO supportive the entire time. Always reassuring me and my wife and making sure we were always aware of where everything was at in the process. I genuinely appreciate the entire team. Thank you, thank you, thank you!!!
J
Overall I had a great team with Brian, they will help you get your house and answer any questions you will have. Also thanks to abbey who helped me alot and kept me updated on everything and what needed to get done. Thank you for helping me get my family of seven a home we all love.
R
As a first-time home buyer, Veterans United provided an extremely easy and stress-free experience and actively communicated with us during each step of the process. Through a support network of highly knowledgeable and friendly VU professionals, my wife and I were able to buy our first home in our dream location. From Pre-qualification to Pre-approval to Closing, our Veterans United team provided a very convenient process to review, e-sign and submit documents. Every encounter was clearly explained in detail through phone calls or messages, day or night, to ensure we felt comfortable with each step and understood each administrative requirement. The amazing team at VU take pride in helping their customers reach tremendous goals! Thank you Veterans United for taking care of the military community and our families! Big THANK YOU to Tony Stephenson, Rachel Lenz and Shelby Monroe!!!
J
Friendly and professional staff. Simple and streamlined process. I would recommend anyone planning to use a VA loan to work with this company.
B
We’re re so glad we had the opportunity to work with Veterans United when buying our home. Everyone involved was so friendly. We will recommend them to anyone buying a home.
J
Veterans United made the process as painless as possible. Nichole Barber and Marina Chiodini went out of their way to walk us through every step of the process.
K
They made the process simple and easy
B
This is our 3rd time using Veterans Unitied Home Loans. We used them to buy our first Veteran's Home Loan house in 2014 and have refinanced with them twice now. Every time has been easy and great. Their streamline refis are done so quickly it amazes me! Any road bumps that may arise they have helped easily navigate them and get us through to the closing date. Thank you all so much! We save $$$ because of you! We refer you to all our Veteran friends. Will look forward to using you again in the future!
R
Our Veteran's United loan team was especially helpful, communicated well, and answered all our questions in a timely fashion. They helped us navigate some challenges we've not experienced with previous home purchases...and maintain our sanity in the process. With their able assistance we're off to fill our home with new memories!
A
Great place for a home loan. They have someone to assist from start to finish and they explain the process well. Glad I chose them.
n
I am so thankful that there is a company like Veterans United helping Vets during the home buying process! Their entire team of professionals have made this process go so smoothly. I had a strict timeline and everyone did a fantastic job helping me close on home just in time. Thank you so very much!
G
The home buying experience that my wife and I had with Veterans United was easy and stress free. It was made that way thanks to our loan specialist Tony Theberge and his team. I would highly recommend Veterans United to any of my friends and family. Being first time home buyers, my wife and I didn’t know what to expect and Veterans United made the experience enjoyable. We could not be happier with this huge step that we accomplished thanks to Veterans United.
This is the kind of experience we love to hear, Gregory! I am so happy that Tony made such a positive impact on you during this process; Tony and his team will be thrilled to hear that you recommended him so highly! We know that it can be intimidating for first-time home-buyers, and here at Veterans United, we strive to ensure none of the stress of the home loan process falls on your shoulders. We couldn't have done it without you! Wishing you many happy years in your new home! - Shane W., Support Specialist
K
Top notch team!!!! Very professional, friendly, outstanding customer service, quick response time, etc. Each and everyone on Trenton Matteson & Jennifer Wade’s team went well above and beyond for our family. They genuinely cared & treat us as if we were family! I built such a great report with Jennifer and she was there to answer any question I had. We have bought and sold four homes & Veterans United hands down blew every other lender out of the water as there was no comparison because of these two and their personalities! You guys rock! Thanks again for everything. Veterans United’s website clearly maps out your to do’s very clearly and not being a very tech savvy person it was very clear and easy to use. They help & care for you from the very 1st step of getting pre-approved to many steps way past closing. Like I said prior, treat you like family and truly care about assisting/helping you get into your home and settled in.
A
Im very appreciative of veterans united for giving my the opportunity to buy my first home. they made it easy, stress free, enjoyable and worthwhile. Rob and Jenny were very reliable, responsive and helpful with any and all questions. I've heard horror stories about home buying, I'm just happy to say I didn't experience any of that!
M
I would definitely recommend any veteran to use Veterans United. When I started the process my credit was not good enough to get approved, but the team I had help guide me to build my credit and I just closed on my house yesterday. The process takes time but if you stick with it you will be very thankful. The team I had treated me like family and I would do it all again if I got the same team.
R
Amazing, professional, and treated my family like they were part of theirs. As first time home buyers always took the extra time to answer questions.
E
As first-time home buyers my wife and I had a lot of questions but not nearly the amount of stress most people are having with the market right now. Our team (and maybe a little luck) streamlined the whole process which was super important given my wife and I are not local to where we purchased. The quick responses when we had questions and the To-do list made it easy to get things done. I give my highest recommendation to Veterans United, especially Ashleigh Quinn and Laura Boshell.
B
I have used Veterans United Home Loans twice. Both times has been a pleasure. They worked hard to make my buying experience as smooth as possible and I really appreciate it. Recommend to all eligible.
P
My Loan Officer Jennifer was my Guardian Angel! NOBODY BUT GOD connected the two of us together! She was and is heaven sent! My Family and I will ALWAYS remember how this lady went to work on behalf of a disabled veteran and her four beautiful children. She was very transparent and honest from Day 1. She made this entire process easy to follow as she communicated as often as she needed to, and It just made everything seamless. Ms Jen fought like a REAL SOLDIER AND A TRUE TEAMMATE/BATTLE-BUDDY. More importantly, she listened, accepted the challenge, and fought like no other to ensure this Veteran would not add to the homeless rate. Lord God himself joined Ms Jen and I together. I want to THANK Veterans United for having a young lady of her caliber on their team because she is an OUTSTANDING TEAM MEMBER AND DEFINITELY A GREAT ASSET TO YOUR ORGANIZATION!! She gets a BIG PROMOTION in my book and I will DEFINITELY REFER her to ANYONE who is in search of becoming a homeowner. May God bless these United States of America and may God continue to bless Veterans United and Ms Jennifer Heishman!!
J
We had a great experience. We were able to close in just 18 days. These guys are awesome.
G
I had a great experience with veterans United. I want to thank Doug and his team for working so hard to find my family and me the house we have been looking for. And I would like to encourage anyone who wants a company that will work hard to get you what you deserve then I suggest giving Doug a call at veterans United.
L
Alissa Thomas and her team were absolutely amazing! They were just as invested in getting us a home as we were, and they were always readily available with information. They kept me informed of any changes whatsoever, and they always went the extra mile. I would never consider going with a different lender. I cannot possibly say enough wonderful things! The online portal is extremely user friendly, and I am still in awe of how smoothly everything fell into place!
W
If you are a veteran looking to purchase a home, I highly recommend this awesome program. They have an amazing staff who provided us with all the tools needed to comfortably move in to our new home. You will save time and best of all money with Veterans United.
S
Veterans United makes buying a home an easy and painless process. The team at Veterans United really take the time to walk you through the process of becoming home owners. I only have praise for team at Veterans United.
C
Great user experience! I had a great ream assist me along the way. They even sent me a personalized gift in the mail, which I thoroughly enjoyed. 10/10 would recommend.
M
I was moving under bad circumstances, they took care of everything and made what I had to do easy as could it possibly be. The whole experience was great and having an entire team that is fully engaged with you instead of being left in the dark for most of the process was awesome and relieved stress. I got the best rates the market would allow and they truly go above and beyond to make sure you not only get the house you want but you get the best deal possible!! Truly the 1st stop for any military member or veteran looking to buy. I write this after spending my first night in my new house, literally less than 60 days from first contact with them. From 0 to 60 with a new house in hand is amazing
R
The loan process was a long and tedious. And I thought why all of the details and paperwork just to buy a home. But then I realized Veterans United had my best interest in mind, me the veteran, because of Shannon and Natalie at Veterans United I have a home that has a brand new furnace, brand new AC, brand new Plumbing, brand new electrical, brand new support beams, brand new roof, and brand new freshly painted home. This is my retirement home and I do not have to do anything to it. I can't think Veterans United enough!!
L
We weren’t expecting to purchase anytime soon but when a offer came up that was too good to pass and we went for it. I went to our credit union first but wasn’t happy with how they were handling it from the start so we reached out to Veterans United based on reviews. They hands down surpassed our expectations and made a stressful event seamless. Travis and his team are the best and were there to answer all of our questions and even reached out after closing. Couldn’t have done it without them!
M
All veteran's interested to see if you qualify for a home loan, please give United a call. It is an excellent company that has many Veteran's working there to help you, get a home. They strive in everything in helping us get a home.
K
Overall amazing experience, as a first time home buyer I was completely lost when starting my home purchase process but that quickly changed when Veterans United became my lender. Website interface was very easy to use and showed me everything I needed when needed and also provided plenty of information about the entire home purchasing process. Everyone was very helpful and showed that they wanted to help me through this process.
Thank you, Kenny! This is what we love to hear! We know that the home-buying process can feel daunting, especially for our first-time home-buyers, which is why it is imperative to us here at Veterans United that we are with you throughout the entire process! Our number one priority is getting our veterans into new homes, and we are incredibly passionate about and dedicated to the success of this mission! Efficient communication, exceptional customer support, and our online portal are some of the many tools we use to achieve this success, and it makes us so happy that to hear that we were able to leave such a positive impact on you while working us! Thank you for trusting us to be a part of your journey, Kenny, and it's our pleasure to welcome you to the VU family! - Shane W., Support Specialist
J
Our loan team made the home buying experience the greatest. Todd and his team are the best! Thank you for all your help. Our realtor, Carolyn Redinger with Infinity Living, was extremely knowledgeable on VA loans and the process. She was thorough and resourceful. We really appreciate all her help. She had us in contract within a couple weeks in one of the toughest markets ever, especially for a VA loan. Thanks Carolyn and family, The Hemmen's
T
Veterans United joined my family and I to help us every step of the way. Years ago, when I used my VA loan, I had no one to guide me along the way. This time when I decided to buy, I used Veterans United and had help with EVERY question that I brought forward and were given guidance/recommendations. The team on Veterans United that helped me and my family shall always be remembered by me. I just want to say, for all you do for others, we truly couldn’t pay you for the things you do. I pray that all of you guys and your families are blessed beyond measure. T. White
S
Veterans united is a great place to get a home loan. they are truly invested in making sure you're taken care of from beginning to end.
d
The loan team went above and beyond to make sure everything went according to plan. Working until midnight the day before closing to get everything in order, because bad weather in North Carolina slowed the process down. On a scale of 1 to 10, I would give that team a 15.
B
If I could gave them a negative 5, I would. My husband and I decided to use them since my husband served 11 years in the United States Army. We finally decided to start the process to purchase a home we went with them and this was the most frustrating and disappointing experience. We filled out the paperwork and we were contacted by the agent and were told everything looks good. About a week into The process my husband called to see where were we we were told our profile looks good. Two weeks in still no updates. By the third week we called again receive the runaround and still no answer. finally we call back a few days later and they had a concern about my income and the amount of money we spend on daycare. They asked us to provide documentation with our take care since we are in a program for essential workers. Phil Stroessner took over due to the lack of communication from his co-worker. We you provided it Phil with the documentation he asked and answered the questions yes I’ll need to come back the next day and say none of those work. With over three weeks wasted I would not use them because they had plenty of time to get back to us regarding any issues or concerns. Here is the email I sent Phil….. it was sad because this is how they treat veterans. Husband served in the Iraq war and this is how you treat it.? We work very hard to maintain our good credit then to have a hard inquiry all Phil had to say was I’m sorry for your frustration. And if anything changes give us a call back. Nope do not use them.
Hi there, I'm so sorry to hear about this; we never want our Veterans to feel mistreated. I understand your frustration with the lack of consistent communication during the loan process. I was unable to find your file with the information provided. My team can take a closer look into this if you reach out to us at 1-800-212-5200. If you have any other feedback you want to share, feel free to email us at [email protected]. Take care, Allie, Client Relations
R
I shopped around and Veterans United not only had the best rates on offer, they were the only ones that seemed confident in assisting with a refinance of a VA loan. They were super responsive and friendly, and made me feel at ease. I would definitely recommend working with them.
Your support means the world to us, Ryan! Assisting our veterans through the VA home loan and refinance process is our specialty, and we are incredibly passionate and dedicated to delivering the best service possible to all our veterans and their families! It is an honor and a privilege to have been able to serve you, and we would happily do it again! Welcome to the VU family, Ryan! - Shane W., Support Specialist
S
I thoroughly recommend Veterans United, I have purchased a lot of properties and the experience working with Veterans United was by far and away the most timely, efficient and well run transaction of them all. The process was professionally orchestrated and productive, I knew exactly what was required in the way of documentation and everything went smoothly. Can't say enough good things about the company and the loan team with whom I worked.
Hi Steven! Thanks for taking the time to leave a review. I can't express to you how much your words mean to us. It sounds like you are very familiar with the process which makes your praise that much more special. It's great to hear how smooth and efficient your experience has been with us each time. We appreciate your recommendation. Enjoy your new home! - Zeb J., Support Specialist
D
Veterans United is a phenomenal company to work with. They made the home buying process extremely easy & super excited for our new home!
D
Our experience with Veterans United for both our initial loan and refinance was so smooth and easy. Home buying can be one of the most stressful experiences in your life but Veterans United made it a breeze. I've already recommended Veterans United to friends and I will never use another mortgage lender.
Hey Dave! It's wonderful that Veterans United has earned and maintained your confidence, to the point where you are recommending us to friends, and coming back yourself! We value your feedback and cherish your support. We love helping folks bypass the stress and get into new homes as swiftly as possible. I love that your experiences have reflected that. Enjoy the savings from you recent refinance! -Jeff C., Support Specialist
D
The quicker you pull the information and stay on top of the process the smoother and quicker you will be in your Dream Home. They entire team assigned to you go to bat to step you thru the entire process. I promise!
R
Great, always on top of things and making sure that all my questions are answered. I felt like I was important and I enjoyed everyone who helped me.
E
I had such a great experience with Veterans United Home Loans. The process was very easy and convenient. I was able to view my documents at any time so I knew exactly what was going on with my home loan.
S
I shopped around for a good Mortgage company. My previous mortgage was with Navy Federal and I went through them for a new pre-approval prior to learning about Veterans united. After 90 days the pre-approval had expired and reapplying through NFCU seemed like it became even more of a hassle. My friend told me about VU and after going through their pre-approval process, I was already amazed. With NFCU I felt like another number, but with VU I felt that personal touch and charm that I look for in a business that will profit from me. if I am ever in the market to purchase another home, I know VU will have my loyalty and my word of mouth advertising.
A
I will recommend Veterans United in the future to anyone I speak with about buying a home. And when it comes time to sell or buy again, this will be our first stop.
T
I have bought two houses, refinanced one, had my mother use Terry and team with VetU and referred a few friends as well. I cannot imagine working with anyone else. PCS'ing from an entirely different county, the team made this effortless. I had the keys ready for me when I was home. My second home was just a matter of sending an email saying I found the house and the ball started rolling. I kept hearing how stressful buying a house is but I have yet to see it.
m
Veterans United was fantastic and I am extremely happy I selected them to fund my mortgage. Shane Loew and the team were professional, very knowledgeable and customer service oriented with handling the details.
A
We want to thank Veterans United for giving us the opportunity to achieve yet another dream we wanted to accomplish. Our forever dream home. With out the help of Veterans United, the loan officers, and real estate agent, we would have never seen it happen. It was a long and stressful process but Veterans United made sure that we were okay and made it that much easier. Buying a home always have their problems but Veterans United was there every step of the way. I highly recommend them to any veteran, and was honored to be client. Thank you so much!!
Hey Alesia! How wonderful to hear that a dream came true with your new home purchase! Home-buying can be stressful sometimes, but it's great that your loan team made that more bearable for you, by being there when you needed them! We love that you've recommended Veterans United, and were honored that you reached out to us! It's time to start making memories in your new home! Best wishes to you and your family! Congrats! -Jeff C., Support Specialist
S
If I could give ZERO stars I would. We went all the way through the process of buying a home. Under contract, and all. Not even a week before closing they say we are no longer qualified b/c they added me to the loan. We didn’t ask that I be added, they wanted to add me. The guy we worked with even said he knew it wouldn’t fall through. Husband has served not once but twice, I. Two different branches, and still nothing.
Hi Samantha, I looked into your loan file to better understand your situation. I'm sorry that you and your husband were denied so late in the process. I spoke with your loan team, and due to VA employment guidelines, their hands were unfortunately tied. You were added to the loan as a co-borrower as an effort to get you through underwriting and in line with VA loan standards. Adding you still didn't quite get the file to where it needed to be. This is a tricky and frustrating situation, undoubtedly. If you have any other concerns, please reach out to our Client Advocate team at 800-212-5200 or [email protected]. Thanks much, Ally, Client Relations
J
Veterans United is great to work with. We have financed two homes with them and the process went smoothly both times. The loan officer was quick to respond to any questions and the online portal makes submitting all of your documents super easy
Jim, this is what we love to hear! Here at Veterans United, we always strive to ensure that our veterans and service members are supported to the best of our abilities during the VA loan process! Your support means the world to us; it has been both an honor and a privilege to have been able to serve you not only once, but twice now! Welcome to the VU family, Jim! - Shane W., Support Specialist
G
I really wanted to avoid this review and tried to be patient with him, but Gerrit Hane is very unprofessional. I've never in the many years of applying for new home purchases and refinance options had a loan officer ignore me so often without explanation or even an apology. This is my experience and there is no good reason for it that I'm aware of. I went to Ryan Branson on a few occasions and this helped for a little bit, but eventually Gerrit resumed his way of ignoring me. He seems willing to help when you speak with him, but his actions (or inaction) speak for itself. I had asked recently to deal with another loan officer, but was assured Gerrit was the guy. Well, that's not the case. I believe Veterans United is a good company, but loan officers like Gerrit do not help your cause. I've always had good experiences with mortgage loan officers from other lenders in the past, but not with Gerrit. I don't believe he represents the entirety of Veterans United, but he is not supportive or cooperative at all.
Hi Gary, I'm really sorry that you didn't have a great experience with us. Being ignored is never the intention, but I can understand why this may have led to frustration. Purchasing or refinancing a home is a big deal, and we want to be there to help every step of the way. We appreciate you reaching out and filling us in on your experience. We'd like to make this right for you. If you haven't already, please reach out to our Client Advocate team. They'd be happy to listen to and address your concerns. You can give them a call at 800-212-5200 or [email protected]. All the best, Ally, Client Relations
B
Veterans United went above and beyond to help us find our home and close in a very tight timeline. The agents we worked with, including the real estate agent that was assigned to us, were phenomenal people to work with. As first time home buyers we were well informed throughout the process and we felt it was overall smooth and simple. We couldn't be happier!
I am over the moon to hear about your awesome first home-buying experience, Brooke! I know it can be really stressful, especially on a close timeline, but I am so glad that they were able to get everything moving and get your family into their first home! We really hope your'e absolutely loving being a homeowner! -Cal G., Support Specialist
J
Veterans United went above and beyond what I could expect from any mortgage center. They assisted during a time of hardship for my family and I. they took care of my daughters in a way I never thought someone would.
Z
Securing a loan with Veteran's United was a great choice. The process was seamless and communication was smooth. From the beginning of the loan process I felt like my hand was held, which was comforting. Veteran United's team were transparent. They let me know what I needed to do application to closing. Veteran's United efforts to help secure my first home is greatly appreciated! No other institution helped as much as VU did. High regards to the team and structure.
D
If you’re a Veteran coming from overseas, please don’t use this company! I was recently denied a loan, one day before closing, due to my spouse not having sufficient work experience (from being overseas), despite currently being employed. After being told by the company that if my spouse secured a job prior to closing that we would be fine!!! Multiple phone calls weren’t answered by the agent, and they did not hold up to their word and call me back when they had said. I had to continually reach out to them, because they weren’t communicating in a timely manner. Again, please avoid them, especially when returning from overseas. Most stressful experience with a lender ever.
L
Veterans United is very first time home buyer friendly! They took their time to help explain all the questions you could think of and always make sure you had a direct point of contact for assistance! Extremely pleased with Ross and his team.
B
My overall experience with VU Home Loans was exceptional. My loan team was very personable and prompt when responding to questions or concerns. I would highly recommend VU for veteran home buyers.
E
From the first call I made to get pre-qualified to the last call saying I was clear to close, my loan team have been great and informative every step of the process. could not be any happy that I Chose veterans united over USAA.
We are so glad that you chose Veterans United to help you utilize your home loan benefit too, Edison! Thank you for taking the time to share your review! Heather C., Customer Service Specialist
J
Veteran's United provided a painless process in the finding and purchasing of our new home with an amazing team that was available to us throughout the entire process. We will continue to trust Veteran's United with our future purchases knowing that we will be in the best of hands. The "To-Do" List is one of the best features as you are notified on current standing, information needed, and time frame on when the documents are required. No guess work!
Hi Josh! We love getting that feedback on what specifically went well for you--aside from keys to a new home, of course! Our developers have worked hard to make the MyVU portal easy to navigate and informative at the same time. I'm also thrilled to hear that your loan team did such a great job for you, as the human side of things is at least as important as the technical! Congratulations, and welcome to the Veterans United family! -Jeff C., Support Specialist
K
It was a great experience all the way around. I would definitely Recommend Veterans United to any veteran that is seeking a home. They really understand and treat you with great respect. Thank you again Veterans United.
J
I highly recommend Veterans United. I would not even consider anyone else. As a veteran and dealing with the VA Home loan benefit they know what they are doing and keep you up to date with information from start to finish.
Thanks for the 5 stars, Josue!
J
We were expecting the home buying process to have so many bumps in the road. All we've ever read about are nightmares when it comes to delayed appraisals, lack of communication from loan teams, and trying to prequalify/close on a home using a VA loan. We had friends and family urging us not to waste our time using Veterans United as our lender. In fact, we were told by so many people to go the conventional route for a mortgage loan, especially during a pandemic. WE ARE SO THANKFUL WE DIDN'T TAKE THEIR ADVICE. If I could upload a screenshot of my call log/texts, I would. I don't think a day went by after our offer was accepted that at least one rep from our personal loan team was in contact with us by phone, text, or e-mail. Our entire VU team has been incredible from the start! I believe we closed in 35 days, and that's only because we chose the extra 5 days as a favor to the sellers. Our appraisal was requested just a few days after the offer was accepted and completed within 72 hours. Our loan officer encouraged us to return any requested documents as soon as possible to prevent delays, and as long as you're living in 2021, you don't even need to leave your home to send on any documents. Everything was completed by uploading screenshots to myVU portal. I absolutely recommend the following reps to ANYONE looking for a good VU team: JOHN LYMAN - Loan Officer, ABBIE MAISLIN - Loan Coordinator, FRANCIE GREEN - Home Buying Concierge, and JENNA SADICH - Veterans United Insurance Agent. A++++++ WILL DO BUSINESS AGAIN Evan Lawrence and Jess Stone
A
As a first-time homebuyer Veterans United gave a team that helped me have a positive well-rounded experience. I couldn't have chosen a better company to buy my first home.
D
Veterans United was there with us every step of the way and without them we would've never found and purchased the home of our dreams. We will never be able to thank VU or sing their praises enough and will make sure to recommend them to all my Veteran friends.
E
Everyone involved in our loan process at VU was professional and quick to respond to any of our questions, concerns, and emails. This was our 3rd home buying experience but first time financing through VU, and this was, by FAR, a much better experience than the others.
M
The team at Veterans United did an incredible job helping us by our home. Buying a home is a stressful process and they made it as smooth and easy as possible. I would highly recommend working with a Veterans United.
M
Veterans United Home Loans made the home buying process extremely easy and simple. If I could give any advise it would be that if you are serious about buying a house then constantly check your “to do” list and get it done as soon as possible because it will speed up the process.
H
Veterans United was a very helpful and intuitive establishment. They made my first home buying experience so awesome. I didn’t feel rushed or in the dark about anything. I will certainly recommend to other veterans wanting to buy a home.
We're thrilled to have brightened your home-buying experience! Purchasing a home for the first time should be a happy adventure, and it's terrific that your loan team kept you informed, and moved along at a pace that you found comfortable. We're happy to share our intuition with you any time! Celebrate your new home! -Jeff C., Support Specialist
D
From start to finish, from the credit counselors to the load team, awesome people who will go above and beyond to help you get the home you and your family deserve
J
We used multiple Lenders buying houses but Veterans United have shown to be much more reliable, quick, and knowledgeable. I will never use another lender again. We have had a lender from another company tell my husband and I that he didn't qualify for a VA loan. After multiple calls to the VA we discovered we were in the wrong hands. After just a phone call with Veterans United they quickly got us pre-qualified for a VA loan and the rest is history.
Hi, Jennifer. We are grateful that you took the time out of your weekend to leave us this wonderful review. While many lenders offer the VA home loan, very few have the knowledge and dedication that we offer to our clients. Thank you for not giving up! It led you to us, and from the sounds of it, we did a great job helping you and your family find a wonderful home. Sure sounds like you are in the right hands now. Congratulations! -Jordan R., Support Specialist
M
My wife and I had an absolutely positive homebuying experience with Veterans United. The staff (Johnna & Chad) were always responsive and made the process go very smoothly. Highly Recommend!
J
Veteran's United has delivered on that American idea of homeownership. I was handled with professional and due diligence and I believe you will be treated the same. Now it is time for the good years and Veteran's United made it possible to plant my flag!
S
My experience with Veterans United was so smooth. Great communication between loan officer and myself. I would highly recommend anyone looking for a loan, Veterans United is the way to go. Our whole process took around 45 days and with the checklist along the way, it made it for a smooth closing date. Thank you again Veterans United.
That's a quick turnaround time, Scott! I am so pleased to hear you had such a great experience with you entire loan process! This is what we always strive for. Thank you for your review today, and congratulations on your closing! -Cal G., Support Specialist
C
They are great— precious, no not lie or stretch the truth, fast and are on your side!!!!
L
Veterans United was wonderful to work with. They were very thorough and made sure that all of our questions and concerns were answered promptly and correctly. Andy Struble was very knowledgeable and available anytime we had questions, even on his day off!! The entire process of buying our home was painless and then when we went to them 9 months later to see if we could get an even lower interest rate they took care of everything. They even had the notary come over to our house for us to sign all the papers! Loved the entire experience.
Thanks so much for sharing words of praise for Andy and the team, LaDina! It's great to know that they made you feel taken care of throughout the home loan AND refinance processes. Thanks again--I'm glad you loved the experience. -Jillian J., Client Advocate
P
I had an incredible experience with Veterans United, both through my purchase and then through my refinance a year later. Incredible staff, incredible value, Veterans United allow me to realize my dream of home ownership even during these uncertain times.
Pieter, your support means the world to us! Exceptional service is not only our standard here at Veterans United, it's an expectation. It's an honor to have been able to help you realize your dream of homeownership, and we are delighted to hear that we were able to leave such a positive impact on you during your time with us! Welcome to the VU family, Pieter! - Shane W., Support Specialist
P
Veterans United made me feel like I was their only customer. This was a great home buying experience from beginning to end. Always kept me informed of what was happening and answered any questions I had. Would highly recommend to any Veteran buying a home.
Patrick, I am so happy to hear that we were able to give you such splendid service for your new home purchase. Thank you so much for your recommendation, and the warmest of congratulations on your new home! -Cal G., Support Specialist
K
Put in an application for a VA Loan Refinance, the lender instantly quoted us 3.5% with $9600 lender fees. Applied with Rocket Mortgage same night, 2.5% interest and $6000 lender fees. The VA Site reviewers have these guys charging the Highest Interest Rates And the Highest Lending Fees
Hi Katrina, Even though you didn't end up refinancing with us, we appreciate your consideration! Interest rates and lender fees vary, but I'm happy to hear you found a good match. If you have any additional feedback for us, please reach out to Our Client Advocate team. You can contact them at 800-212-5200 or [email protected]. All the best, Ally, Client Relations
G
Shawn, Erin and the entire team was awesome from start to finish and I could not have asked for a better team.
Nearby Loan Stores in Columbia
FAQs
1. What Is the Phone Number of Veterans United Home Loans?
You can contact Veterans United Home Loans via +1 800-884-5560. You can use our online platform to submit your loan request as well.3. How Can I Apply For A Loan At Veterans United Home Loans?
You can submit your loan request on their website. If you need other financial support, you can always visit our online loan platform and choose between various loan options to get a payday loan.5. What Will Happen If I Am Not Able To Repay My Loan?
You should contact your lender if you have trouble performing repayments. Your lender may adjust the loan plan for you to fit your financial situation at the moment. If you default on your online title loans, you may lose the ownership of your car.
2. Where Can I Find Veterans United Home Loans?
Veterans United Home Loans is located at 1400 Veterans United Dr, Columbia, MO 65203, United States. You can look for their store address on the map software and visit them in no time.4. Is Veterans United Home Loans An Agency Or A Lender?
Veterans United Home Loans is a Mortgage lender that accepts all kinds of loan requests. You can visit iPaydayLoans to get various loan services including installment loans online. In addition, iPaydayLoans, as an online loan marketplace, can connect you with our panel of partner lenders to get reliable loan services.6. Can I Get Loans With Unpleasant Credit Background from Veterans United Home Loans?
Yes, it is possible to apply for loan without bad credit such as personal loans online from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan offers with easy conditions.