Veridian Credit Union University Ave, West Des Moines
+1 800-235-3228
https://www.veridiancu.org/locations/west-lakes
5910 University Ave, West Des Moines, IA 50266, United States
Veridian Credit Union Reviews
X
Been banking with Veridian for years, always high quality service and any issues I may have are quickly resolved. Staff is always friendly, knowledgeable and fast.
Thank you for the kind words, Xavier! -Kristin
T
Went in to make a payment on a car loan, staff was very helpful and helped me set up the phone app for future payments. Highly recommend!!
Thank you for taking the time to share your experience, Travis. We appreciate the kind words! -Kristin
R
I have done business with veridian for years, but recently started visiting this location and it seems like the staff either doesn’t care or they don’t have adequate training. I have had multiple errors made with my banking, and that has left a bad taste. I will say I prefer the Johnston and Waukee locations a lot better!
Hi Rachel. Thank you for sharing your experience. I will pass your feedback along to the manager. -KK
D
Very poor customer service. Not willing to help in any way! Stopping my business with them and closing all accounts. DO NOT RECCOMEND! Deserves a 0 rather than a 1 star rating. Take you’re business elsewhere.
Dustin, thank you for taking the time leave us a review. I'm sorry you had a poor experience with us. I will pass your feedback along to the branch manager. If there is anything we can assist with, please feel free to reach out. -KK
L
As a business owner, I really appreciate that their customer service reps are available on Saturdays & Sundays -- both by phone and by chat.
We are happy to hear we have services that make banking convenient for you, even when our branch is closed. Thanks for the review, Linda! -KK
T
I have been to this bank several times. But this last time i walk into bank i was look upon as if they didn't really want to help me and you shouldn't be in here. It wasn't a friendly atmosphere and it made me felt. As I was being look down on cause of color of my skin. They shouldn't judge book by its cover. When your goals are law enforcement and currently working in field of security and PI.
Thank you for your feedback. I am sorry to hear we make you feel this way. I have shared this with the manager of the branch. Can you email us at [email protected] with additional information so she can address this with the team? -KK
S
Put a 5 day hold on a check deposited. Does it take 5 days to call the checks bank and verify? Poor Poor customer service.
Hi Scott. I'm sorry to hear we have disappointed you. We place holds on checks to protect you against fraud and financial loss. Holds are placed on any deposited check over $300 if the amount exceeds the available balance in your account, while any check over $5,000 will have an extended hold. Feel free to reach out to us if we can answer any additional questions. -KK
R
I love the fact they have a coin machine here and with an account never costs a penny to use especially for someone like myself who counts in hundreds in quarters weekly. Also, all branches always have the nicest employees hands down.
Thank you for the review, Ryan. We appreciate you choosing Veridian. -KK
H
Very Hard-working team . Quick response for emails even 7:30am too . Customer friendly bank . Very happy to be a member of this bank
Thank you for the kind words, Manuel. We appreciate the five-star review! -KK
E
Great Service and Great Loan Rates... been with them forever and don't plan moving to another bank. Highly recommended for loans.
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FAQs
1. How Can I Contact Veridian Credit Union?
You can call Veridian Credit Union via +1 800-235-3228. You can access our online loan marketplace to submit your loan application as well.3. How Can I Obtain A Loan At Veridian Credit Union?
You can fill in our easy-to-use online form on their website. If you need other financial support, you can always check out our website and explore more options to get a payday loan.5. What Will Happen If I Failed To Perform Repayment On My Loan?
You should contact your lender if you have issue paying your loans. Your lender may change your repayment due dates for you to cope with your current financial status. If you default on your online title loans, you may no longer possess your vehicle any more.
2. How Can I Find the Location of Veridian Credit Union?
Veridian Credit Union is located at 5910 University Ave, West Des Moines, IA 50266, United States. You can look for their store address on the map software and pay them a visit right now.4. Is Veridian Credit Union An Agency Or A Lender?
Veridian Credit Union is a Credit union that accepts all kinds of loan requests. You can click here to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan broker, can link our customers with our panel of partner lenders to get reliable loan services.6. Can I Get Loans With Unpleasant Credit Background from Veridian Credit Union?
Yes, it is possible to apply for loan without bad credit such as online personal loans from them. You can contact the lenders for detailed information regarding loan requirements. You can also click here to get instant loan quotes with friendly requirements.