Valdosta Toyota James Cir, Valdosta

My wife has an '03 Corolla. The lock cylinders for the driver and passenger doors, as well as the trunk, were failing. I wanted everything to still be keyed the same, so I found a set (including ignition cylinder) on the Toyota parts website. After selecting a dealership to order it through (Valdosta Toyota, obviously) I called their parts department for confirmation that I had the correct set. Raymond Henderson stayed with me on the phone for quite some time, looking it up and checking the VIN to make sure I had the right set and assured me they would all be keyed correctly. Then, about a week later, the package was delivered to the dealership. Raymond personally delivered it to my house....65 miles away here in Tallahassee, Florida. PERSONALLY! I was stunned, amazed, and thoroughly impressed. If I need a service on my wife's car anytime soon, I'm taking a drive to Valdosta, because customer service like that is incredibly hard to find. Once again, Raymond drove the 65 miles to my house to bring me the parts I needed. I don't need a new car right now, but next time I do I'll be taking a ride to Valdosta Toyota. Thank you once again Raymond.

Even though I live an hour away from Valdosta, I prefer to use Valdosta Toyota instead of my local Toyota dealership's service center. I like that coffee & donuts are available ALL day. The waiting area is also very nice. You can drop in for service or make an appointment which is what I prefer. The staff are very accommodating. If you have any issues with your service (which you probably will not), just let one of them know and a solution will promptly be offered. The service personnel are very skilled. I have used Valdosta Toyota many times, so I know. I highly recommend this service department!

Valdosta Toyota went above and beyond getting the vehicles we wanted. They ordered exactly what we ask for. Emily is a great salesperson. Answering all of our many questions and showing me all the details on the new car. Finance manager was the best ,Brandon Mock. Helpful and friendly as could be. Explained all the details of financing and leasing. We chose to buy. Even told us about a great gap insurance program that we didn’t know about. We will definitely tell all our family and friends what a great experience we had with Valdosta Toyota. It means all the difference when your treated with the utmost respect.

Always enjoyed my time here at Valdosta Toyota when I have to get my car serviced. The employees are always kind and work fast to get you in and out. I had great customer service and was given great information about what would be the best option for my car by Mr. Daniel Faborito. Great employee to encounter and be assisted by. And always love that they have amazing donuts and coffee 😁

I enjoyed coffee and a doughnut while waiting for my car to be checked out. Restrooms were clean. Waiting area was clean and chairs very comfortable. Daniel, my service advisor, was friendly, knowledgeable and kept me advised. My problem was explained. I have to wait on a part to come in to fix the noise. I got my brakes fixed, though I didn’t realize it was time, so I was thankful it was brought to my attention. It took 3 hours but at least I was comfortable while waiting.

Josh in Service is AWESOME & very professional!!! He helped me so much with my mom's car. If you need a patience, sweet, gentle worker DEFINITELY go to Josh, promise you won't be disappointed. Only problem is that it took 3-4 hours to JUST get 3 tires change which it isn't Josh fault but I understand because there was other problem getting their car serviced. Then I had to turn back around because the Bluetooth wasn't connecting anymore BUT they fixed it, did take another hour, but again that's because they had other people getting their car service. BUT this is the BEST Toyota I've been too!

Nico was amazing at helping me find a new vechile in my budget and what I was looking for. He wasn't pushy like most car salesman. He was understanding and even called me when I vehicle came in that fit what I was wanting. I greatly appreciate my first time making a big purchase on my own with his help. Thank you Nico!! Love my new car!

Best and smoothest vehicle purchase. Rico Young was great at answering my questions and the purchasing process. I have purchased vehicles out of Cairo, Thomasville and Tallahassee and I have to say, Valdosta has been the best by far. I will definitely go back to Valdosta Toyota

Our salesman, Adam, was very helpful and answered all our questions! We got the car we wanted after ordering it and waiting 2 months. They gave us the best deal in over 100 mile radius of where we live! Very pleased with our purchase and their service!

Valdosta Toyota will not get my business anymore. I recommend that you go to another dealership. They tried to charge us for work that is under warranty. We have a 2021 Tundra that has just over 3000 miles that would not start. They said it seemed like it was jumpstarted backwards. First why did the truck not start ? They were too busy trying to get $367 out of us! I will be going elsewhere from now on!!!

Josh and Service Department seemed to know what they were doing. Handled the service of the car and the ordering of part needed with ease. Called and recommended a couple of services that I did not know was time for. Car was completed in a timely manner. Will be back

I liked that there where no extra add on costs to my new vehicle but what they offered me for my trade was a little unfair for classifying my 1 1/2 year old vehicle as fair condition in kbb(it was in excellent shape, but did need tires) which lowers the value about 3 to 4 thousand. But I bet they will sell it as excellent condition after its cleaned and listed. But overall a good buying experience.

Terrell Head and his crew do a wonderful job. Roy kept me informed on price and eta, through the entire process. Highly recommend this bunch of hard work guys!

Went in for a bit of an emergency oil change: we’re on spring break and traveling through. We noticed an oil leak while stopped and realized the oil change that was just done a few days prior wasn’t done right. Valdosta Toyota took us in immediately and checked everything out. They found the drain plug was never tightened and then performed a new oil change. So glad they were available and helpful. They helped to save our vacation!

Excellent customer service. Staff was very friendly and smiled through the whole occasion. The waiting time wasn’t long at all. I was there for a hour, which was extremely reasonable with so many people there at the times I highly recommend!

Awesome experience. This was my first time having my Lexus serviced at Valdosta Toyota. While we were there, my Mother's Volvo XC90 had an engine coolant alert, due to the 104 degree temperatures. Terrell saved the day for us with that. Thank you, Valdosta Toyota!

Valdosta Toyota Service Department saved the day! My Mom and I were traveling home from a family vacation in Florida and upon checking into our hotel the original battery in her Prius had suddenly died. Her car had stopped working and we were right in front of the hotel and stuck for hours until we could get ahold of A1 towing (who also were amazing) and they were able to jump her car and I drove it over to Valdosta Toyota. She called them first thing when they opened the next day and they were able to quickly solve the battery issue and replace it with a new battery. Within a few short hours they had her car back on the road again, and we are so thankful for the great workers at the service department. Valdosta Toyota saved our day and we are so grateful....5 stars all day!

I have to say that we were taken care of 100 percent. My Toyota needed an AC fix. From the time I called for help, I was given an appointment. Took my car into the service area, where Joshua came up, and totally listened to the problems. We sat in a very nice waiting room, while he kept up us to date on the issues. We would leave the car overnight for repair. We took a courtesy shuttle back and forth to our hotel, with the driver Adam. We can’t thank everyone enough for the care and attention we received! The two service men who worked on the Camry, did an amazing job! We have air conditioning again! Thank you! Diane and Judy

Juana and the team at Valdosta Toyota made my car-buying experience a pleasure. No hassle; very accommodating! I highly recommend this dealership when buying a vehicle.

4.5 stars- I really had a great experience here overall. I needed to buy a new car and the staff was friendly and helpful. I did feel a little pressured to buy but that may have just been my take on things. I would definitely recommend them though.

Professional, dependable, first class service!! If you ever are in need of any vehicle service don't hesitate to go see Daniel Faborito at Valdosta Toyota, he will go above & beyond to ensure you leave completely satisfied

They were honest, helpful, & treated me respectfully. They did not try to jack up the price of my new car & sold it to me for the price that they had advertised online. I will always by my cars from Valdosta Toyota from now on

If I could give it negative stars I would give it a negative 10!!!! I have NEVER in my life did business with such unprofessional and dishonest, disrespectful individuals and place of business. I bout the vehicle in February and when doing the paperwork we asked several times about making sure the extended warranty and GAP was included with the purchase and was assured that it was several times only to find out that it wasn’t and wont even provide the info to purchase it as it states within 90 days. Not only that the person that did the paperwork no longer works there and then the sales manager listed on the paperwork was actually not even there that day it was purchased but regardless legally his name is on the contract so he is responsible and should take ownership and try to rectify everything instead of being rude and disrespectful as well as hanging up on me more than once and when my legal advisor contacted him about everything he was disrespectful over talked her and hung up on her too when she was just trying to get things sorted out and attempt to get the vehicle extended warranty or them to warranty the vehicle and repair it or refund all of my money that has been paid for it or replace it but they refuse to do anything and the sales manager said he wasnt there and dont care. Well the contract has his name on it and I dont care if he was there or not he is listed as the sales manager. He makes valdosta toyota amd butler automotive group look absolutely horrible and by far the worst place ever to try to do any business with at all. I have had much better service at a small backwoods buy here pay here on a vehicle that I only paid $4500 cash for than the $32000 i spent with valdosta toyota and butler automotive group and that’s beyond pathetic and unacceptable in everyway possible. Do NOT waste your time, money or anything else with this dealership you will save yourself a lot of aggravation and hassle. Michael Cabral you definitely need to learn how to show respect and to be a manager you sure need to learn how to take responsibility for what your sales team does or doesnt do when you should.

Came in for battery and oil change, CSA was ok. Although, I was told my vehicle was ready and they would pull it around in a moment, then I noticed the tech hadn't pull oil in my vehicle yet. It took another 30-40 minutes before they were actually done.

Tire inflation warning logo was on in my Lexus RC350. They checked it out and quoted the price. But the part was not in stock. I got the windshield wipers changed and proceeded with my trip - with the assurance that the tire inflation is ok, only the sensor was not working and requires replacement.

OUTSTANDING!!!! Extremely knowledgeable and courteous staff. Treated my 2000 Tacoma like it was brand new. Special thanks to Roy M. Customer service at its finest.

They have the best manager and best salesman in the Valdosta Ga area! They will help you out as much as they can. There warranty is outstanding.

I gave them a 1000 dollar deposit for a vehicle and changed my mind, still have not seen my money returned. Honestly feel stolen from. Salesman isn’t repsonding to me hasn’t been helpful at all. Even called the sales manager and I have not heard back and it’s been about a month.

Love taking my vehicle to Toyota for service. Everyone is so friendly and make you feel welcome! Great Service and amazing staff!!! Thank you.

I want to mention one of the employees in the service department, Aaliyah Ajadi, as being one of the rare people who is totally professional, helpful and kind all at the same time. She is an asset to the company and I will seek her out each time I am there! A+

They did an amazing job. Very professional and got back with me quickly. Caleb was efficient and prompt. Josh was very helpful and not too pushy. He just gave me the options for further maintenance in the future. A great experience!! Thank you Toyota of Valdosta

I appreciate Valdosta Toyota and their dedication to making my experience a pleasant one. From the purchase of my certified used vehicle to other requests and installations, they went beyond expectations to keep their word and provide excellent service. I would highly recommend this dealership.

Would give Valdosta Toyota, Victor, and Brandon ALL the stars in the world! We had the best experience with everyone we encountered there and they got us a in a brand new car!! 😍 We’ll definitely be going back for all of our car needs!

The service team went out of their way to get my truck repaired. They communicated every step of the way when the part was on back order. Even though it was out of their control the went above and beyond and call the factory to see if they could help locate the part. The end result was they got the part earlier than expected. Truly thankful to the service team at Valdosta Toyota!!! Max

This dealership is extremely friendly! We punctured our gas tank 😳 on the highway and they were able to get us in and fixed within 3 days! (We were on vacation, so although this slowed us down, we were not stopped!!) I mean, who has a 2018 Rav4 gas tank just hanging around. They work closely with the rental car place, took us there, and will facilitate car back to Enterprise! The Collision Center Manager even met us on his day off for us to pick up our car! Who does that!?

I initiated my relationship with Valdosta Toyota online to purchase a 2017 Tundra. I completed the purchase in person at the dealership. My sales rep Adam, the F&I manager, along with the management staff made this purchase easy, quick and painless. Every person involved with the buying process was courteous, friendly and professional. I was treated with the respect of a valued customer. I was nervous about buying a vehicle online. Adam offered to have the truck delivered since I live and work an hour away. I wanted to drive the vehicle and see it for myself beyond the pictures from the website. I decided to go to the dealership to drive the truck and finalize the paperwork. I am writing this review the day after the purchase. Sure, I the excitement is there, but somethings will not change with time. At the end of the day I was treated as a valued customer. Stop by and consider Valdosta Toyota before you buy anywhere else.

Thank goodness for Valdosta Toyota. I am a first time new car and Toyota buyer. After a month of trying, I just couldn't seem to get the Corolla hatchback that I wanted. I gave up, but decided that I had better get an out the door price from Valdosta for comparison incase I tried this again (I assumed that buying outside of FL would be more expensive). Their online sales team gave me a price $1000 lower than my previous best offer despite valuing my trade in $500 less, and insisting that I get the all weather mats and clear coating, and saying the extra two years of service were free. Being able to cancel 5 years of AAA saves me another $500. Total savings of at least $1600 and I got what I wanted. In my book, they deserve all their awards. I will start with them next time.

Jeremy was Awsome!! Wasn't sure if I would be able to trade and get a new 2022 Highlander but with Jeremy and the Toyota team we purchased a new Toyota Highlander today. THANKS EVERYONE!!

I have no complaints. Daniel in the service department took care of me. He kept me up to date on figuring out what was wrong with my Tacoma and got it handled, Thank you.

The staff at Valdosta Toyota always takes care of all my car needs. I have been going to them for over 5 years. Simply the best dealership in the area.

Great customer service! My car was done in no time! Friendly staff!

The service technician (Aaliyah) was awesome! She professionally greeted us at the vehicle, clearly identified needed service based on vehicle's mileage and personally called both to identify additional concerns noted by the mechanic, as well as to inform us when ready for pickup. Appreciate the great customer service & timely completion of the work. 😊

I didn’t have an appointment Got it and Valdosta Toyota took care of my problems. Wasn’t a big problem but it was something that couldn’t wait to fix Hats off to your facility I’ll be back

Great service. Even without an appointment, I was in and out in 45 minutes even though I had three different service lights such as check engine, trac control, etc. By the way, I did make an appointment to have my towing plug fixed.

Had an effortless experience purchasing a vehicle from them! All things went smooth and Mary Ashley made sure we were taken care of!

Daniel Faborito and the tech Steven found out my fiancé’s car’s issue very quickly and got it fixed quickly. Both guys were kind and courteous!

I have faced bad experience with representatives as they call me multiple times with different reason/documents. Atlast I have cancel my booking of car. Please think before go to this showroom.

I would like to thank the service writer, Roy Massey for getting the problem repaired on my car. I'm not sure what mechanic worked on my car, I want to thank him also.

I am amazed how quickly Toyota of Valdosta came to our aid when we experienced road troubles in town . Within a few minutes a tow truck took our vehicle to Toyata. Terrill Head was the best I have experienced. Within a few hours we were repaired and ready to continue to Florida the next day. Thanks to Toyota and especially Terill. Robert S.

I had front end wheel bearing issues nearly half way into a 550 mile trip. Josh Tuck and the Valdosta Toyota service team were extremely hospitable and accommodating as best they could be for a Saturday afternoon. I had to spend the weekend in town. First thing Monday morning they were ready for me. They prioritized my service and I was back in the road at a reasonable hour. They were sensitive to my predicament and showed me true southern hospitality!

My salesman James was awesome. He got me the vehicle that everyone else said they couldn’t get. Fast and great service from the entire team.

My initial experience with Valdosta Toyota was not so pleasant. But after personally getting to know certain employees, my unpleasantness turned into joy. Those individuals treated me just like family.

Joshua Royals was an excellent clerk. He explained everything in precise detail and gave me all my options. I will get all my services here.

My most recent service event was exceptional. The problem was diagnosed quickly and adjustments made and I was on my way within 1.5 hours.

(Service) Extremely polite. Very accommodating. I was able to be shuttled to where I needed to be. Picked up in a timely manner. Also came away spending $25 less because of an online promotion. I don’t take my Avalon anywhere other than Valdosta Toyota.🤙🏻

There are not enough words to say how happy I am with my continued experience I receive at Valdosta Toyota. The staff goes above and beyond to ensure you are completely satisfied from start to finish. Phenomenal service department, professional staff and a very friendly atmosphere.

From the young lady at the service desk, Chris, the car salesman, to the shuttle driver everything was perfect. I had SEVERAL things to be done to my car. The time it took was minimal and it ran perfectly afterwards. Spent less than originally quoted (that was worth the 5 stars alone).

My experience with the Valdosta Toyota service department was outstanding. In fact there is not another dealership in my experience that even comes close! I am 64 yrs old and travel a lot so I know what I am talking about. Congratulations!

The staff in technical service was outstanding. They were polite and professional. During a very difficult time for my wife and myself they expedited service. It appeared to be a brand new facility it was exceptionally well kept, I thought it would brand new. Please acknowledge and think the staff for their excellent service and kindness. Robert Rogers

I ended up being a couple minutes late for my oil change and they still got me in right away and got my oil change in 20 mins :) The service guy was extremely nice! I believe his name was Josh. Very nice guy and great customer service!

Adam is a great person also Jermey & the Man who helped me also couple others had some that didn’t speak but when they tried to make a sale all smiles and lots to say. Adam was helping me get into another vehicle i appreciate him trying we become brothers.

Went in Thursday 6/21 at 2pm for a 2:15 appt, was not taken in for service until 2:32pm. Came in for oil change and tire rotation but was told I was five thousand miles to early for an oil change. Technian found a nail in my tire and brought it to my attention. Stress to Josh(asst service manager) that I was going out of town, Requested tire repair of nail, and tire rotation. Paid for services. And left. Got to Clearwater, Fl and had to go Toyota over the weekend due to tire sensor. Found out Valdosta Toyota never repaired nor rotated tires due to nail still in same place as point out at Valdosta Toyota location. Spoke with Valdosta Service manager, Terrill Head to explained to him everything you just previously read. His response was "Well me and my wife like having a little extra money to spend on Fridays at the end of the week. How about you let me make it up to you by giving you a credit from both Toyota visits (from Valdosta & Clearwater) and you can put that credit on your new tire order with us. I'll even match with 10% lower tire competitor price". I told him.....I honestly don't trust him with my vehicle, after they put my family at risk for a blowout. I am sharing this experience due to that fact I felt treated more like a new sale than I customer. Great customer service will bring you more sales.

Service was prompt and polite for my emergency stop late in the day! Everyone I dealt with was extremely courteous and I believe people of faith. I couldn’t have been more comfortable around a group of people. If every place of business treated people like they do this world would be a better place!

I brought my truck in for servicing and the staff was very professional they got me in and out very quickly

I had an amazing experience. Go on down to Valdosta Toyota and they’ll get you right!

Great place to purchase a car from. I didn’t have a car to drive to the dealer and Rico came and picked me up so I can purchase my new car! Great service and super friendly!

Very prompt service, nice waiting area especially the coffee and doughnuts. All around good team!

We have purchased 3 vehicles from here and every time has been a good experience. The service department has also been wonderful with our regular maintenance checks. We love our auto babies.

Always a pleasure. Stared out rocky but Mr. Daniel and the rest of the maintenance staff are great. My wife and i feel very safe and comfortable having any service done to any our vehicles.

Not satisfied with the service that was provided on brakes and alignment. Was told my alignment was fine and brakes were in good condition. I went to get a second opinion because I did not trust the service based on my experience and other friends. An auto shop showed me that my brake pads were worn out to barely existing which Toyota stated it was in great shape and all is required was some oiling that would cost me approximately $116. I'm not a mechanic but I oiling won't solve the issue. My tie rods need to be replace which will cause an alignment issue. Toyota failed to tell me the first time I ask about my tie rods. This was my experience and choose your own if you would like service from there, but I recommend trying someone else.

I was grateful they were able to take us on a Saturday afternoon and the manager was very kind and helpful. The techs figured out the problem pretty quickly and were able to make a temporary repair to keep me going on the road. This was a huge help to us. I felt a little bit gouged by the charges. The part they used cost $4 but charged me $20 for it, they bought 2 gallons of antifreeze and charge me double for that, $40 per gallon. The labor charge seemed reasonable for they spent 45 minutes working on it. The $17 shop charge seemed to be over the top for me. Total charge $204 to install a tube with two clamps. It cost me much less to buy the two actual replacement parts and installation with mechanic. If I was a dealership on the highway, and had the ability to help somebody get along, I would not treat it as the regular every day opportunity make profits but maybe have a little bit of goodwill.

We had to stop at this dealership as we entered into Georgia due to a check engine light that popped on. EVERYONE was courteous, kind and outstanding. They calmed us down, checked out the car and assured us the car was fine. No charge for this excellent service. Josh gave us his card in case we had additional issues.

Quick, professional, and knowledgeable ya can't ask for more than that

We had a great experience at Valdosta Toyota. Everyone was very professional. The sales agent that worked with us was Adam. He was so patient and knowledgeable. He understands that buying a car is a big decision and respects the customer. Maybe Toyota vehicles could sell themselves because they are so dependable but it is still critical to have a dealership team that knows what they are doing and what the experience is like for the customers. This was our experience at Valdosta Toyota.

I have to give 4 stars for being the least efficient car dealership in town! I got a recommendation from a friend to call Ricky Stokes at this dealership- (he’s the GM there so they say)… I called twice to see if he could help me turn in my leased car.- never heard a word from this fictitious person. So, I took it upon myself to personally try to deal in my own home town AGAIN. Mark (a salesman in every sense of the word) was happy to help. We found a vehicle I liked and agreed upon a ballpark price, if I was willing to put down a $500 binder (good faith) So, I did, only to get home and ponder the situation and deciding to back out… I texted and called Mark who was obviously disappointed. He spoke to his MGR(?) who said I should be getting my $500 in the mail by the next week. Well…. that was over 2 months ago! Since then, I have been to Thomasville Toyota(where I leased my last car), spent a couple of hours there, bought a car, it came fresh off a boat within 15 days(like they said), it was detailed, filled with gas and delivered to my door with a smile! And… you guessed it- The jokers(including Ricky Stokes who has yet to return my calls) at Valdosta Toyota still have my check! I do have civil plans for them.

Outstanding customer service. Emily took the time to find out what vehicle would suit me best and didn’t try to talk me into something out of my price range. Helpful and kind people. 10/10 would use again! Thanks guys!! Update: I just went in for my first oil change (which was complimentary) and tacked on a cleaning too. It took a little longer than I thought but for how busy they were it wasn’t too bad. Excellent clean and kind people. Other than the delicious looking donuts staring me down, the lobby was nice and comfortable to wait in. Valdosta Toyota is top notch!

I want to give real FACTS. I have a Lexus and my car was not driving right. I drove from Florida to handle some business. I met Lia via telephone she works at Valdosta Toyota (she is located in the service Dept.) I told her my dilemma & she was overly helpful, patient & informative. She listens & explains. Calling was slightly complicated, so just let the phone ring. And now that’s my new mechanic shop for our family when we in Valdosta. GA. All because I was handled with soft gloves.

My husband and I had an exceptional customer service experience! From beginning to end there was ZERO pressure and they did everything humanly possibly to get us into the car we wanted! Adam and Mitchell were amazing! I was very impressed with both of them! Never once did we feel pressured! I was also very pleased with Brett in finance, he was quick, efficient, super personable and had us in and out in 15 minutes or less! Also a big thanks to the GM(I think🥴) Dustin Arnold who helped us out as well! I am very thankful to be back in the Toyota family! Thanks guys for the best car buying experience I’ve ever had!(I’ve bought quit a few cars in my life so that says ALOT!!!!!!!!) Thanks so much for everything! We will most definitely be back🥰

Will NEVER buy another vehicle here again. If I could give less than 1 star, I would.

Great experience. Emily-jean was a pleasure to work with. Friendly without being pushy, and this is coming from someone that has cussed out more than one salesperson in his life. Rest of the staff I dealt with was also personable and profressional. Won't buy a car anywhere else as long as I am in Valdosta.

I was driving through Valdosta from st Pete fl to our new house in Knoxville, around 9:00pm on 75 north just outside Valdosta my tacoma was overheating, pulled over and the radiator blew. I was towed to Valdosta Toyota on Saturday night, Monday morning they had my truck in the shop looking at it and by Tuesday morning it was done. I’m super grateful for that kind of speed and service, my repair bill even came in lower than what I was quoted. Can’t thank the folks at Valdosta Toyota enough.

Jacob was my salesman today and was great to talk with “ he even laughed at my stupid jokes”. Brandon was the finance person that I dealt with and was great. It’s the only car dealership that I will by from in Valdosta from now on.

Yes the gentleman that sold me the car, Adam I believe was his name, did an excellent job! I highly recommend this dealership, and will definitely be returning and doing business with them in the future! I will still want and prefer that Adam be the person I deal with! He was very knowledgeable, and very professional! The only reason I’m giving this four stars is because I wasn’t able to haggle with the price. Now don’t get me wrong, the price was good, but I feel you should always be able to haggle at least a little bit! Excellent job, you will see me again!

We were traveling through Georgia on 5/10/22 when we hit a piece of tire on the roadway that could not be avoided. We immediately took our Camry into them seeking assistance with our undercarriage shield that was torn loose. They began working immediately on our auto assuring us they would get back on the road soon. We were welcomed into their waiting room and got us back on the road in under an hour. We would very highly recommend this dealership and are very appreciative of their assistance. It is so reassuring to know that there are businesses like this one available for road assistance.

Honest, accommodating, friendly, and professional buying experience!! More dealers should treat their customers this way in this challenging market! We had been looking for a reasonably priced truck for 2 months to replace a total loss on our prior F150. Valdosta Toyota was the final stop! I wish it had been our first stop!! Thank you Juanna, Mike, & Billy 🙌🏽🛻👍🏽 You made it worth the trip!!

Worked with Chris for several days to find a car with great gas mileage that wasn’t expensive. Basically a business travel car for me. Cars are moving quick and he had a great car finally come in. He was upfront and honest the whole time. No additional dealer markups and the closing time for the loan was extremely quick. Thanks again Valdosta and Chris G.

Everyone at Valdosta Toyota seemed to be glad to work there. Steven was knowledgeable, humorous, ready to answer my questions and willing to close the deal. Everyone was pleasant and helpful. If service is as good as sales I will be very happy to keep up a relationship here.

They tricked us and sold us a car with a temporary tag and a month later this letter was sent to us. Now we have to pay another $500 to get a tag that was supposed to be included in the sales price. Fraudulent leadership. There was no misunderstanding. Sales person said the tag was included and I should receive it in the mail within a month. Please keep pushing my buttons and I will post all texts so that everyone can see how this specific salesperson reflects the values of this dealership.

I couldn't be more satisfied. I got an appointment the same day. The young lady who helped me, Aaliyah Ajadi, couldn't have been nicer or more helpful. She even got me a chair so I could sit outside. As always, the service was done efficiently and speedily. This is our third Toyota purchased from you. We are extremely well satisfied with Valdosta Toyota. Sincerely, John R. Collins PS Ron Smith is a pseudonym for the internet.

As one of the best on the market Toyotas are in demand and short supply. But if you require the best without compromise, in these times where so much is uncertain bring your expectations and your patience too, they’re not magicians: and go visit Valdosta Toyota; Lori and Dustin will be expecting you. I will without doubt trust them with any future vehicle purchase and would not hesitate to refer my closest friend. Spread the word!!!

I Get Exceptional Service Every Visit… I’m Never Disappointed With The Outcome of My Vehicle.. Also Daniel Is Such An Amazing Representative & Such a People Person. He Makes Sure I’m Well Taken Care of Every Trip. I Recommend Anyone to Visit Valdosta Toyota For any Type Of Car Services & Definitely Look For Daniel! :)

We had an emergency tire situation on our way to Florida for a vacation. Leah was so very helpful getting us in immediately and we were back on the road. This service department was great!!

I’ve always had fast service from Valdosta Toyota until today. I had a 12:30pm appointment for a 30 minute recall procedure and I had to wait 3 hours. It seemed like scheduling packed the place full by 12:30. Unacceptable wait time. My time is valuable too.

Bought my car from another dealer about 2ish months ago. Noticed last week that my driver's side window weather strip was ripped and messed up. I'm guessing it was probably already that way when I bought it but was temporarily fixed for a sale. Anyways, called Valdosta Toyota this morning for a quote on the part and labor. I spoke to Josh Royals who told me his techs would look at it and he could give me an accurate price. I went in, was given a fair deal, and it was quickly fixed within an hour. I'm super pleased with my experience and will be back for future services!

Good honest people trying to weather a shxt-show economic disaster for new car dealers. These guys and girls are getting it done, and I’m not exactly the kindest or gentlest customer at dealerships. But they get the work done, and they deserve credit. Public thanks. Your service is not going unnoticed.

Valdosta Toyota Service Department is amazing! Fast Friendly Service. Kept in constant contact communicating the status of my vehicle repairs. Roy and Joshua Royals are the best!!

My experience with the service has been great. Done quickly and efficiently, every time I have had a request it has been handled right away, and everyone has been pleasant and polite. This was my fourth time using the service department.

Very professional and effective in negotiations. Didn't play games or waste my time..I appreciate that! Felt they were honest and after visiting several dealerships, a fresh breath of air!

We are extremely happy with our new truck. The sales rep Kyle was awesome. We never felt any pressure and they worked with us on our needs. We will be back for the next vehicle.

Amazing service! Made buying my very first New car super easy and fast. Incredible customer service. Adam was great. Thank y'all so much!

Awesome. No pressure. Smooth. Accommodating. Fair price. What else can I say other than Nico even helped me move my items from my trade and I would do business with them again.

I was in and out with a new car in less than two hours! Bryan Korec was amazing, courteous, friendly, and very reasonable. Billy Strickland was kind, compassionate, and overall very professional. Very happy with the car buying experience at Valdosta Toyota. They had reasonable prices, no hidden fees, 10/10 would recommend them to anyone in the market for a new or used vehicle. Note: Purchased new vehicle and went in knowing the exact vehicles we were most interested in already. P.s. If you're reading this Valdosta Toyota fix my man Bryan's award so his name is spelled right!

Daniel F. was amazing to work with. He was honest with me in regards to the services my vehicle needed. I'll definitely bring my vehicle back for future services.

Tim was very kind and helpful. He got me into an even better car than what I came to look at. I would definitely recommend anyone to deal with Tim.

Imagine buying a $58,000 vehicle. Then needing maintenance on it a week later. They are good at apologizing for inconveniencing you. But they will still inconvenience you with their 2 hour maintenance wait time. They don’t even disclose the wait time when you schedule the appointment. This is the worst Toyota dealership to deal with. Just go to another one

My experience at Valdosta Toyota was an enjoyable one. I was greeted upon arrival and the service technician was very thorough during the check-in process as well as during the check-out process.

Had car problem on the road. Luckily,we were near Valdosta Toyota. They got me in quickly diagnosed the trouble an had me back on the road in 30 minutes. No charges.. Wonderful service and people.. Recommend highly !!!!!

Everyone in the service department is amazing, they are always very busy and it can take forever, but they get it done and get it done correctly. Every time I’ve had an issue covered by warranty they have tried their best to get warranty to cover it.

Quickly and easily scheduled a time over the phone to have a car looked at. Was assisted by a friendly staff member. All my questions were answered and I was out in record time. Thank you for such a pleasant experience.

Ask for Bryan, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers.

Great service ....we had a flat tire on our trip from Ohio to Florida stopped in to see if we could get a new ture and took Great care of us and had us back on the road in about an hour.

Juana was exytremely helpful in securing me my Totota Highlander XLE. All of my vehicles were starting to get old with my husband passing away in January, i needed reliable transportation in the coming months and years. I highly recommend Valdosta Toyota and Juana in particular for all of your Toyota purchases.

Everyone was very helpful and good at their job. Mark really helped me get the car I was looking for. I would definitely recommend!!

Came in with a flat, thinking my tire needed to be replaced. Daniel in the Service Center was knowledgeable and patient with my needs and helped me reach the conclusion that my tire just need an internal patch. Which sped up my service today and saved me some money. Overall fantastic visit with no hiccups, just like always.

Only had 1 vehicle to choose from but they said more would be coming in soon. We were going to go out on a Thursday and get the one that was in stock, and I called to make sure it was still available. Salesman said that they just unloaded another one in the color we wanted, we went out and bought that one that day, very pleased with the salesman. Thanks Tony guess for recommending me to buy a Toyota Highlander

I went in with a positive mindset, I was without a car got to long. I was shocked & extremely happy I got approved. My kids thought I was at work & beyond excited when I pulled up in our new car. Thank you Rico for helping me get our new car.

Thomas H. was an amazing salesman to work with. Super helpful and incredibly nice, he was patient with me as I asked many questions of him and changed my mind a couple of times. Would actively seek him out in the future.

Fast friendly service BUT...from North Carina visiting friend in Ga and service light came on...Valdosta Toyota said tire rotation was issue...I was available, so I walked in. Not there long, super friendly lady at service desk assisted me and deserved 5 stars BUT...MIDDLE CONSOLE HAD BEEN GONE THROUGH. PAIR OF SUNGLASSES DISAPPEARED. TIRE PRESSURE SET TO 38, WHEN IT WAS SUPPOSED TO BE SET AT 32 PER MANUAL...Not happy Not happy about that.

Their service team is wonderful!! Anytime I have ever had an issue, I just call and they get me in the same day. My service representative is usually Josh and he is one of the nicest people I have ever met. Never any pressure to perform services that are not needed. They take care of the issue I'm having quickly and get me out the door.

This was my first visit to Valdosta Toyota a service department and wow, they did not disappoint!!! I purchased a new RAV4 there and wanted to have it maintained at the dealership. My appointment was at 3:30pm, I arrived about 10 minutes early and was greeted by Roy one of the service advisors. I barely had time to drink a small cup of coffee and eat a donut in their lounge area when Roy stepped in and said they had my vehicle ready!!! Oil changed and tires rotated in 20 minutes!!! Amazing!!! Keep up the great work!!

Very knowledgeable, very friendly! Excellent customer service received today. Answered all of our questions and went over different options with us.

Angus Davenport was one great salesperson. He was great to work with and made my vehicle purchase hassle free. I'd definitely recommend that you go see him! The service department is also great. Ask for Tuck!

The service department is really worst I have ever seen. I went there first time and they told me that, they don't have Loaner car after asking me that "did you buy from us?" So they will give you loaner car only if you bought car from them. 2. After getting my first service, they did wheel rotation. And after leaving service department, low tire pressure warning pop up, so they rotate tire but they did not put air in it even. so I have to wait for another 10 minutes after whole hectic day. 3. I realized they put wrong mileage on record of service. I have 3972 miles and they put 6172 miles on receipt, online everywhere. I called them to fix it and they told me that I need to go there. So now I have to drive 3rd time for 7 miles each way to just do one service of my vehicle. After getting done with my free service, I don't think so I am going to drive over there again in my whole life.

Had oil changed and tires rotated. Service was performed promptly and possibly the fastest I have ever had done. My only complaint was the cost.

I absolutely love this location. Services are performed quickly and they never try to push additional services on you. Clean environment and friendly staff. Highly recommend 🙂

Daniel Faborito and everyone in parts and service at Valdosta Toyota are outstanding. We had an electrical problem while traveling late in the day before Thanksgiving. Daniel assured us they would take care of it - and they did. He was amazing in his efficiency and the gracious care given to us and all the other customers waiting in the comfortable seating area complete with coffee and donuts. The enthusiasm and helpfulness of all the employees we observed or spoke to displayed a culture that exemplifies the meaning of service. Daniel and the others operated like owners. I have to believe that this must be true of the entire company.

It was a good experience. They were responsive and timely. I was there before my appointment and they got me in as soon as they could.

Friendly personnel with desire to work with us to get the car we wanted for the price we could afford. Very pleased with product and the people.

The service department is always friendly and knowledgeable. Always enjoy coming there to get my car serviced.

Good place to service Toyota as well as Lexus Good courteous staff. .only thing that bugged me was that they recommended me to replace tires which were replaced by them only 28,000 miles ago. Tires were supposed to be good for 100,000 miles as per them when they installed the. I also had the alignment done at that time.

Toyota on James Rd., is where I’ve always taken my car. I’ve never had any problems and customer service is awesome! I won’t even consider taking my car somewhere else. When I was in college I was short on money and Toyota fixed the most pressing important things first and helped me save. Great place to have your vehicle serviced!

Valdosta Toyota decided that I needed an entire new motor after a quick assessment. They were quick to sell me a $8,000 used motor, plus labor cost. I got a call shortly after from one of the technicians who offered to buy my vehicle for $600. There is absolutely no way it needs a new motor, and is very coincidental that the tech that deemed it undriveable wants to purchase it for so cheap. Poor service and they take advantage of anyone.

Salesmen/manager were very reasonable and eager to please my wants. Sale was painless. Jeremy was well spoken and extremely helpful especially considering I showed up right before closing and kept them there late.

Very helpful and friendly service department. We have purchased three vehicles in 10 years. We are always treated with upmost courtesy by everyone. We are especially grateful to Terrill Head the Service manager. Jack and Nelda Joiner

The sales people were not too helpful when I went there to buy a car. They did not try their best to get the financing that I needed. However I went somewhere else and got my Toyota right. However this visit to the service center was great! The lady was very respectful and helpful and got done with my car very quickly.

Bought my Toyota 2017 in because Kendall called and stated it needed to be checked because of something with the battery. She stated it wasn't exactly a recall, but I needed to have it checked. I made an appointment for Saturday, November 20th. Kendall asked me were there anything else that was needed. I told her my tire indicator was on so I needed my tires checked. At checkout I had a bill for 22.00 for a tire rotation. I tried to explain to the checkout guy I did not need a tire rotation only needed a check on a tire that was showing on the indicator. I had to pay the charge.WHY??? Always have received excellent service here prior

The service department representative, Roy was horrible. The part for our $2K+ repair was on order for over a month. Had to call/text him repeatedly to get an update otherwise he wouldn't call back "let me check on that"...crickets. He even told my son he used to be the sales manager...hmm wonder what happened there. I just quit contacting him altogether. Instead, I called the parts department directly; these folks were surprisingly helpful...my part came in a couple of days later. After a long expensive repair, most dealerships would at least clean the outside -not here- dirty inside and out. I like Toyota's, and I'm sure there are plenty of good folks working here, but this guy doesn't need to be working in customer service. Was thinking of buying a Toyota for my kid, but after the experience I'll never come back here.

I just had my Lexus Lx470 repaired at Valdosta Toyota. I was so impressed with the customer service and knowledge of Toyota/Lexus mechanics. My truck was quickly repaired at a fair price. They earned my business today. Thanks Josh and the mechanics. Encouraging to find some people that actually care and are willing to work during the Biden Presidency. Let’s Go Brandon!

Friendly, professional - no pressure and extremely helpful - A+ Our sales person, Lori, was wonderful, knowledgeable about the vehicles - both new and used - and kept us within our target budget. Excellent prices and great team. Highly recommend.

Just wanted to let you know that they are awesome guys and they are very quick and courteous and they will take the time to explain everything to you so you can understand it I would like to thank Thomas and Derylray for making things work so we were a letter to get our son Danny a new 2022 truck for his 16th birthday Thank you, Cindy and Robert Beverley Sr.

I always buy my cars at Valdosta Toyota because they are all friendly and personable and always work hard to get you the best deals! Special thanks to Dustin and Jeremy for making this car buying experience the best ever at Valdosta Toyota, back in November! (Sorry I thought I posted this already) Today, 6/11/22, I had my first service on my 21Rav and as always service was great! Big thanks to Daniel Thomas for providing excellent costumer service!😊

I always receive fast and friendly service every time I get my oil changed here

The service that I received from Toyota of Valdosta was awesome,they got me in and out,and I really love the customer service.

Roy is an honest man, he told how much what was wrong with the car and how much and the out the door price was even lower. Thank you all for taking such good care of us.

Jacob and Brandon were very professional and easy to talk to. Made our buying experience truly one of a kind. 100% recommend

My salesman Jeremy Howard was exceptional! He was polite and attentive! He kept me and my husband informed throughout the entire experience! The finance team was awesome in their diligence to get us the best deal! Ricky Stokes the owner was also very attentive to our needs when picking the right vehicle for our family!! Great job Valdosta Toyota Family!! We will always be grateful to the Valdosta Toyota Team for helping us, when we needed it the most!

Having a high end car can be nice, but the issue for us was the 2.5 hour drive to Jacksonville. We were pleased to find a great deal on a Certified Pre-owned Toyota 4Runner. Our sales person, Niko was pleasant to deal with. The sales manager and finance manager were eager to make sure our deal was fair and easy. We found some small issues, but the service department has fixed everything and all is well with our 4Runner. This is my first Toyota and hopefully not my last.

Very good service and time well spent (10:13am check in 10:53am )check out for Oil Change .Thanks

Valdosta Toyota sales staffers were very professional and courteous in dealing with me. They made it look really easy and simple for me to buy by first truck. Shout out to Chris, Dustin and Brandon! Thank you all for a good experience!

Very pleasant experience. Everyone very friendly and helpful. All my questions answered. Service done quickly. Comfortable environment while waiting

As it were I have had the pleasure of using Valdosta Toyota Collision twice in 1 year, one for my mistake and the 2nd time it was someone else's mistake. I can honestly say they are the nicest, most understanding and helpful people you ever want to deal with. They explain the process and keep you updated every step of the way. Your car will come back to you good as new and clean as a whistle. You will not be disappointed when you leave. Check them out!!

We worked with Adam H and he was a total gem. There were a few issues for personal reasons and he stuck it out to make sure that I was able to get into something at the price I wanted. He is absolutely fantastic, and I totally recommend that anyone looking for a car or SUV or a truck speak with Adam H In the used car area you may not be looking for a used car but he definitely keeps it completely transparent with you! Definitely a Toyota customer for the long run! You guys are awesome!

Valdosta Toyota is a great place for vehicle service! My vehicle was finished when promised and the work was done correctly. Josh Royals, my service writer, was polite and SO helpful! Thanks VT😊

This Toyota dealership is really great, especially their service department. My car broke down on the highway because of bad gasoline. I called and was told to tow the car to the dealership. One of the staff members was named Joshua. He was not only very polite but also very efficient. With his help, my husband and I could return home in time, and my husband successfully completed the job interview the next day. Thanks again valdosta toyota and Joshua

We haf a fantastic visit at Valdosta Toyota. Rico our salesman was an informative friendly patient man. Brandon our finance guy helped to make our experience an unforgettable one. Wr were very happy with our car buying experience and wd LOVE our new Camry.

Valdosta Toyota’s service department was super helpful and got my truck up and running for me again with very little downtime. Their customer service representatives were the best and very friendly and I will definitely continue doing business with them!

Valdosta Toyota is a wonderful dealership, and I really appreciate every experience that I encounter with all staff. Thanks so much for your excellence in Customer service, it means so much.

Best damn experience ever buying a vehicle hospitality was excellent attitudes were amazing the whole atmosphere was awesome thanks guys..will buy again from here and will refer friends and family..

I was in town for Thanksgiving and noticed that my low tire pressure light came on.I have nitrogen in my tires so I stopped by the dealership and was greeted promptly with a smile and the gentleman (I can’t recall his name)took care of my tires in less than five minutes.Thanks Valdosta Toyota for your prompt and courteous service.

I recently purchased a newer Tacoma out of state that required a recall on the fuel pump. I arrived on a Monday to check the stock or timeframe on the part and what to expect during the process. The gentleman was very knowledgeable about timeframe, installation time, and what to expect post installation. He advised me that after the procedure I would smell gas in the cabin. He explained that its from having to drop the fuel tank and open the door a few times. He didn’t want me to think it was spilled and they were trying to cover up an accident. It took around 3 hours all said and done. Every so often they would go check on progress and update me. Even though the wait was long, I liked being updated so I knew how to plan upcoming events that day. When completion was within 30 minutes a young woman check two or three times; “15 more minutes”, “finishing it up, maybe 5 or so minutes”, “pulling it out as we speak.” While it was in the back they also replaced a gasket on the back cab light that was a known issue on a lot of Tacomas. I never mentioned this to them, they replaced it to help prevent a failure in the future. This was what I consider going above and beyond and why I chose to give them 5 stars. I recommend going and seeing for yourself.

They made sure my expectations were met. They will take care of you do what they need to do to get a sale. My oil change was a breeze I was in there not even a whole hour. They provided coffee and donuts and have Great Customer service. They have exceptional customer service. Make you feel really welcomed.

This Toyota Dealership is great. Not only is the service quick (within reason), but the employees, especially Josh, are down to earth and very cooperative. Makes trusting in them more comfortable than trusting in a local mechanic.

The service at Valdosta Toyota is impeccable. We brought our Toyota Camry in for service and received the best treatment from our Service Advisor Daniel and the team. Daniel remembered our name and the service that we had done to our car at a previous visit. They gave us this massive discount for just being a customer. We were also having trouble with our battery and manager replaced it at no charge to us. We could not ask for better service. We could not imagine taking our car anywhere else. Thank you Valdosta Toyota!

I absolutely love Valdosta Toyota!! Thanks so much Emily-Jean and Brandon!!! Y'all are truly some kind, patient and friendly individuals. May God bless you all and the entire Valdosta Toyota staff dearly!!! I'm one satisfied customer!!