US Auto Sales Us Hwy, Clearwater

I am so thankful. Was having problems with the car I originally picked out... When I say they went ABOVE AND BEYOND to help me and get me situated in another car, they did just that, and I am so happy with the vehicle I have 😍 Mike and Tony, even the rest of the staff were wonderful. I had an amazing experience and I am grateful. Thank you all so much for all of your help. My kids and I are very satisfied. 🖤🤗

Crytstal was very helpful & understanding with it being my first car purchase I was asking a lot of questions she is the TRUTH we were in & out in a timely manner. I will definitely be back to upgrade when it’s time. Thank you for this experience!!!!

My experience was excellent! Tony aka TONY THE TIGER, is very good at what he does. I've waited 2 weeks for a car and he didn't stop until I got in one at the lowest payments. Thank you!!

I purchased a car couple weeks ago my sales person was Tiggar. Very helpful and one who possess a good character and an outstanding working ethic also he poses great personality. My purchase was smooth even though my first car had a malfunction on my way of the car lot. But I immediately contacted Tiggar my sales person and let him know what was happening and he drove to where I was at then contacted his manager Mike. And they all made sure they got me home safely and ask me to come back the next day to get me back in a better vehicle that I couldn't even think of affording. They paid for my Uber ride and gave me not a car this time but a beautiful Buwick Enclave 7 seater van that I Iove.....so much❤. I appreciate this company because they aren't only interesting in collecting your money. But they make sure your happy and they do go above and beyond to get you in a car. I've seen some bad reviews here but persons need to remember that this company is here to assist persons like me and you with bad Credit so we can be able to obtain a transportation in order to get around. And we also need to realize that these cars....arent brand new. And many of us come here seeking fancy brand new cars......and expect we won't have a little problems Here and there. We have warranty on our cars that will fix any additional problems the cars may have. And US AUTO Sales makes it clear in the contract that they have service department that will assist you.....also you can exchange your car if any major problems. So stop with these crazy comments. I'm very thankful for companies like US AUTO SALES for giving me an opportunity to help build my credit and for giving me a car....when all other dealers Shut!!! Their doors on people like me. Thanks again Tiggar, Mike, and that lady that did my closing paperwork 💞💞💞💞💞

Travis was really great! I felt like he kept it honest and that’s how I like to do business!! Thanks Travis and US Auto for my new car!!

Went in, met with Tony the Tigar and he got us out with a ride same day. We needed an SUV and everywhere else we went turned us away. I recommend!

This place is awesome and the process is smooth shout out to Tony "The Tigar" for helping me out and making the process quick and getting situated. If you come here for a ride definitely Tony is your man.

If they had 6 stars I’d definitely give it !!! I love the service ! Shout out to Mike Dixon and Chrystal Clem for they WONDERFUL SERVICE 💜💜💜🫶🏾🫶🏾🫶🏾

All my viewers please pay attention to this. The day I test drove the vehicle I wanted to purchase. I took it for a short run on the highway and back. At that time I hear nothing wrong with vehicle. Okay, once I get back and take delivery of it and get back to Tampa, here go the tapping noise. Why? Because the car is warm now and I had a chance to run the AC longer. The vehicle had been sitting on the lot and not driven that day until I did. The tapping noise was from the actuator behind the glove compartment and also the AC blower motor kept stopping. I immediately contacted Mike Dixon and sales agent, (one of them). I explained to Mr Dixon how this car will not make this noise until it is warm. The vehicle came with a warranty for repairs. So Mr Dixon agreed with what I was saying about the actuator. He's smoking with management and explain the situation. He comes back to the phone it says to take the vehicle to the repair shop, and I get a claim number from the warranty people, have that repair shop call him so that he can let them know that they will be paying the deductible. FOLLOW ME NOW FOR OUTCOME............. Here's what did happen. US Auto paid nothing. Nothing. I waited on a shop that I trusted to have the work done. This wait time went on for about 3 weeks. In which US Auto picked up a contract with Pep Boys to the warranty work. Sent me no notice of this. I find out once I did find a repair shop closer to me that would repair my vehicle in one day. Vehicle in the shop and now I being told of Pep Boys service's. Once LA Repairs got the go ahead from the warranty people, we phone US Auto. Gave them the claim number (new) and all. My vehicle was repaired that day and ready for pickup that day. Let me remind you I was due for payment that also. Call US Auto Sales to the deductible taking care of as agreed. They told me that since I didn't take the vehicle to Pep Boys they're not paying the deductible. This shop work that repaired my vehicle has plaques on the wall for service rendered over 11 years. Are you kidding me. Let me give you a breakdown: All in one month of US Auto They gave me $1,100 for my Dodge Magnum 06 I had to turn around and give them a additional $864.00 and a week and half later a regular payment of $234.00 and another two weeks later, plus $182.00 That's for the deductible and shop cost. US Auto sales said that they paid their portion and now I need to pay the deductible. Well they lied. I had a claim number from the warranty and that's who paid. I was left holding the bag with $182 plus my $234 car payment. For repair that wasn't even my fault. NOT A WAY TO DO BUSINESS

Stay away nothing but problems first week I got my truck the water pump went out then my car axle and then my power steering went out and the the whole belt broke beware

Im glad I chose Us auto sales! They were friendly! My sales person Crystal got me approved for the car I wanted! They Explained everything to me and made sure I understood everything before signing! My down payment was very affordable! They worked out my monthly payments to suit me! Now i can ride with my babies comfortably worry free!

Crystal is amazing! Was so helpful with everything and made me feel like she cared about my family and our needs with a reliable vehicle. She was on top of everything and easy to reach when I needed her. I highly recommend you come see her for your next vehicle!

Had crystal call me to make sure I was on my way. She’s very straight forward and keeps it simple. Bought myself 2016 Mitsubishi Outlander Sport and happy with the results. Definitely a great sales rep to talk to and find out your price range!

Crystal was dishonest from the beginning, I was keen on looking at the used cars, but she wanted my private info (paychecks, work history, etc. which I submitted), before, she giving me any list of cars (All were above 80k Miles and none less than 16k$). I specifically told her not to run the credit, as I was just looking and not keen on getting on Auto Loans. She promised me, she was just doing soft credit hit. Guess what she ran Hard Enquiry on my profile which will be there for next 2 years. I will probably use all options to dispute this credit hit... I reported on Facebook ads also, hopefully someone takes action on FB..

I had a very positive sales experience with Mike! After I purchased the vehicle, a safety issue came up indicating that the vehicle was not given a proper safety check. They got me into a mechanic within 2 days and fixed the problem. The only reason that I give 3 stars is because their finance company has no sympathy whatsoever. My payment was due on a Saturday. I made the payment the THURSDAY before it was due. Due to an error on their end, the money was NEVER withdrawn from the account. I noticed this Friday and was told by the salesman that it could take a few days. On Monday, TWO DAYS AFTER THE PAYMENT WAS DUE, I received a call from the finance company advising that they needed the full payment that day or my car would be out for repo the next day. I advised my hesitance because I received a text that the payment was successful the Thursday prior and I didn't want to be double charged. I, then, checked my bank account to find that not only did they not take the payment, an auto payment (that I was unaware of) processed and the full amount was no longer in there. They would not take a partial amount. They wanted to full payment by the end of the day Monday or my car would get repossessed Tuesday even though I got paid Wednesday & could pay the rest. Their excuse? They don't provide any kind of leniency on pick up payments (down payment deferment). I was extremely disappointed as they stuck by this even after I emailed proof that I submitted the payment the Thursday prior. I am not happy with this and had to put my account in the negative to make this payment which is going to cost me a bunch of fees. They also have outrageously high interest rates but I wouldn't expect anything less from a company that works with bad credit. Too Long, Didn't Read - Good sales experience but no leniency for any situation regarding payment even when it is their fault. Will repo car three days after payment is due.

Crystal seemed so wonderful and kind. She seemed to make the process so easy. NOT! The car she thought was perfect for me ($243 every two weeks) I purchased with a nail in tire. (She had tire filled before I drove off because it just sat too long. No issues with tire she said) The breaks have squeaed everytime I back up since I bought . And price and issues are not worth it. Would not recommend this business the car and now squeal whenever used. I made these complaints and received nothing but attitude from that sweet person (Crystal) who sold me the car that I will be paying more for then 2020 fresh off the lot. (Price Crystal gives you isn't the total of the vehicle) Now I have had to get my car jumped twice and I have not even had the car for a year. Call the office to see if I have some warranty that covers this battery ( I refuse to contact Crystal and that attitude again) and im led around and around on automated phones dialers. Everything seemed great at first. But the attitude I recieved from Crystal when I mentioned my issues was unpleasant

I highly recommend this place for anybody that is trying to get a vehicle. Excellent environment everybody was friendly and Crystal was fantastic. She got me out of my old vehicle and into a fantastic used new vehicle and I am definitely appreciative of all the hard work she put in to get me into the vehicle. I definitely will be going back to her in the future Thank you so much Crystal. ⭐⭐⭐⭐⭐

I give tony the tiger and Mike the manager hands down. I recommend usauto to everyone one.

This car lot is great at helping you get in a vehicle. But my vehicle had transmission problems after 2 weeks of purchase. Supposedly under warranty . Tried contacting Crystal (my sales lady) on several occasions. Via phone, text and social media (she likes to advertise there) not one response. No answers to my calls, texts or messenger messages. I would NOTrecommend shopping here

If you're looking for the quintessential cliche bad used car salesman and dealership, this is the place for you. When you are pre qualified immediately on the phone, don't take the bait. I did buy a car, but not from here. You always, always have options. Remember that, and maybe remind them of this too. Worst salesman I have ever had to spend my valuable time with ...

I would like to shout out MIKE GEE, MIKE THE MANAGER, and TRAVIS at US AUTO SALES at the Clearwater office for being super salesmen they went the extra mile getting me into a car I really love. Please if your looking for excellent customer service and just really nice people visit the US AUTO in Clearwater and watch your dream come true. Thanks guys!!!

This was the easiest, smoothest, and most convenient car dealership I've EVER had the pleasure of working with! I was in and driving a car within a couple hours. I'll keep coming back to buy my vehicles and hope to send everyone I know. Thanks to all 4 gentlemen that helped! Y'all are my heroes!

Took great care of my family. Got us the best deal with the best car.. definitely driving off the lot Happy!!! Thank you, Tony the TigAr

Perfect experience with crystal she got the perfect car for my daughter as well as good customer service as she was polite and well spoken and really got us the best deal around

Great place to go to buy a vehicle. They will make sure you leave happy. The people are great at there job.

I purchased a car from USA Auto sales! From start to finish Crystal was amazing! The communication was excellent! This was the best car buying experience I have had! Crystal was a pleasure to with with and she delivered what she promised! I would recommend USA Auto to anyone and specifically recommend they deal with Crystal! Thank you Crystal for your hard work and excellent communication

I am very satisfied with my vehicle purchase experience. Q was amazing in answering all of my questions and in putting me into a vehicle which I just love! I did notice a sound in the the back tire while test driving, but the manager was extremely courteous and prompt in addressing and correcting the issue. I would definitely recommend US Auto Sales.

Sold my worker a broken car and the warranty people are a joke had the car stolen by the tow truck company then now he has been in a rental car paying out of pocket for it and it’s been a month and they still have yet to give him a car or even fix the other one poor customer service do not deal with them

I’m sooo mad I took too long to get here!! I could’ve been riding better earlier.. lol. The staff… my hat of to you! Courteous, kind, attentive! Treated my children and myself like family! It was Genuine! My hero… Crystal Clem!! She got me in a vehicle that I liked and it’s sitting in my driveway today!!😁 I was scared and anxious about my situation and she brushed it off my shoulders like it was nothing! THANK YOU! Deeply appreciative! US AUTO SALES saved my family today!😘… Come and see them!! Ride better today!!

Went to get a car and the people there are very polite and helpful. Tony the tigar help me to get my car with no issues. He was very helpful in making sure the car and I had what we need 😊😊

Just want to say CRYSTAL was amazing. She knew my situation with my old car, contacted me first thing in the morning, had my approval by noon and had me rolling by 6 (would had been sooner but I was at work). Crystal's dedication and positive attitude led me to getting the vehicle I wanted in no time. I enjoyed the her customer service more than getting my new car, but the new is the icing on the cake. Highly recommend Crystal as the go to sales woman at USA Auto Sales. Everyone was great from management and down. Their attitude and attention to detail was the most enjoyable I ever had buying a new car. Crystal positive attitude excels any customer service experience you will have.

I had a great time buying my first car from us autos! Crystal was great very patient and kind with me and found me the right fit! I recommend her and us autos! Thank you crystal!

Great experience. From the first time I met my sales person Crystal she was honest and professional. Great selection of vehicles with warranties. Let US auto sales help you get into your next vehicle.

I recently had a really great experience here working with Priest to buy a new car. Unfortunate circumstances left me with a low down payment and a time crunch, Priest worked with me to get the price and a safe, reliable car I needed quickly. He didn’t push for an unnecessary sale or a sale he knew I couldn’t afford. Aside from him, everyone there was extremely helpful, when signing my agreement we thoroughly went through everything, ensuring I understand the terms, something I’d never seen before when buying a car. My mother and I are beyond happy with my purchase and highly recommend this company.

The people here are beyond Life Savers, I went in and NELLY, she was very straight forward, nice demeanor and a sweet personality. She went above and beyond to make sure I got the car I wanted at what best fits me. They are very fast here and persistent. I definitely recommend this car lot. Best I have experienced so far thanks to Nelly and even the manager there. If you go in please request Nelly she will not stop until you’re satisfied.

This has been the BEST dealership experience I have ever had when purchasing a vehicle anywhere, hands down! They went above and beyond my expectations with their professionalism, courtesy, and customer satisfaction. I would recommend them to anyone and especially anyone having previous trouble getting approved anywhere else! I was out the door the within 3 hours! Thank you Priest for working your Blessings from GOD above!