US Acceptance Placentia

US Acceptance is by far the best finance company I have ever worked with. I drove from AZ to CA just to purchase my vehicle with US Acceptance as my Lien Holder. I worked with them for my first vehicle in 2011 and again with my current vehicle in 2018. The office staff is always so nice and understanding and will work with you to make sure you can succeed. I will always go back to US Acceptance for any vehicle financing needs.

I have been with US Acceptance for almost 4 years. We are now getting ready to pay off our vehicle. They worked with with us every time we were late. We just made sure we stayed in contact with them. I wish they were with more car places cause I definitely would of tried to stay with them. Thanks for everything US Acceptance.

An associate worker here named Jennifer is RUDE and very disrespectfuI ( over the phone, no manners at all ) . I dont understand why people like her work as a customer service .

I bought a car from one of my local used car lots, and after id say 2, 3 months of making direct payments to the car dealer, they informed me im eligible to go with US Acceptance and continue on my payment plan that i had already set up the day i drove her off the lot but! Now my monthly "good standing" payments are reported to a credit agency which i believe was Experian i believe. They where great, i had no problems frombstart tobfinish, paid off my Chevy Malibu LS (the 6 cylinder baby! Fast as heck!) I got a notice saying thank you and im paid in full of our contract and that was that! That was a few years ago, i still have my baby today, running strong and fast..US Acceptance really helped me thru the payment process...these guys are great, even their staff over the phone was great, no problems there...id use these guys again!

Rude customer "service". They were sending my bill to the wrong person and sometimes not sending my bill at all. I called them about this and was told they "send the bill as a courtesy" so they won't cancel a late fee if I get one. Their bill has a slip with it that I am SUPPOSED to send with my check. Yet somehow it's my fault if I don't get it.