University Bank Washtenaw Ave, Ann Arbor

I have only been with University Bank for just over a year and I can honestly say that every time I have requested anything from them in relation to real-estate purchases or previous transactions, the University staff team have responded effectively, promptly and very professionally! Great institution and team to work with!

Renae and her team were extremely helpful in working a detailed transaction in a very short time. She stayed on top of all the developments and changes, kept us informed of lots of pros & cons and made it happen in record time! Thanks, and great job. Highly recommend!

This place is awesome! I began banking here when I opened up my business is 1996. Stephen, the CEO, holds fundraisers for local Democratic candidates. I have never received better customer service at any bank or credit union. It's very cool to bank at a mansion! Over the years I have also taken advantage of the good pricing at University Insurance for medical, homeowners, and business insurance.

I have been coming to this bank for a couple years and I will never go back! Every staff member is friendly, helpful, and welcoming. This bank is not only in a cool location but is very convenient as well. I highly recommend going here if you are looking for a new bank for any need. They even have mobile banking!! The customer service at this bank is outstanding.

Customer service is AMAZING!! Whether I email them or call them, they are always super responsive and helpful.

Renae is fantastic! She is extremely responsive and secured a HELOC for us in record time. I’m always impressed by how hard she works and her attention to detail.

University Bank is exceptional - We had a friend who suggested we go with them on a home loan. The team really was receptive - professional - they were there every step of the way. Buying a home does not have to be scary or nearly as stressful when you have someone who can help you through - and with the COVID protocol - it was so easy - all on line.

Excellent bank! Would highly recommend for small businesses and non-profit banking in the Ann Arbor area.

Great company and bank! Super helpful staff(Priscila)! Highly recommend!!

The entire staff, from the President, officers, tellers and couriers, are friendly and responsive. They have been there for my banking needs for decades!