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Federal credit union

United Federal Credit Union - Holland North Riley St, Holland

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3.7
Closed
Wednesday9AM–5:30PM

(888) 982-1400

https://unitedfcu.com/branches-and-atms/michigan/holland-north

12540 Riley St, Holland, MI 49424

Apply Online

    United Federal Credit Union - Holland North Reviews

    H

    Holly Bracy
    1

    I would give them a minus two stars if possible. I am taking about the UFCU company as a whole. We had an auto loan with them and I have never spoken to so many rude and /or unhelpful people as I have in dealing with their main office. Run far away from this company.

    K

    Keyanna Davis
    5

    I always have a great experience with the staff and the customer service line. Wouldn't want to bank anywhere else.

    Response from the owner

    Thank you, Keyanna! We are so happy you chose United. We appreciate you!

    C

    Cody Walters Fain
    1

    Called them and asked them a few questions to see if they could send me paper so I could update something that I wasn't able to over the phone and the lady I was talking to just went " Well what do you want then" with an attitude after I just told what I needed the form for. Do not go to this place for a loan or even a personal, business account. They don't know what respect is when it comes to customer service and they never stand by there phone call while your waiting for representative. Half the people there or (most of them I should say) don't what there doing. I got at least 10 different things a from representative that worked there. All this is true. Go United Federal Credit Union deny this review all you want cause you know its true.

    Response from the owner

    We're so sorry to hear about this frustrating experience, Cody! We really do value your membership and want every experience to be a positive one, so this is disappointing for us to hear. Would you mind sending us a message with the best number to contact you at? We'd love the chance to see what we can do to try and make this right.

    k

    kaila Prell
    1

    They have terrible customer service. If you need to call them for anything, it will turn into an endless list of phone prompts. Then there is the red tape...I had to change my email as they had it spelled wrong. Can't do that over the phone, had to wait 7-10 days to get a form in the mail. I've had enough!

    Response from the owner

    We're so sorry to hear this, Kaila! We'd love to see what we can do to help make this right - would you mind shooting us a private message with the best number to reach you at? We sincerely value your membership and want to make sure this doesn't happen again.

    D

    David W Kammeraad
    5

    At United they have the most kind,, warm hearted Curtis staff. There HR staff does a great job picking out the best staff around.

    Response from the owner

    David, thank you so much! We really strive for that, and it's so great to hear from one of our Members. Thank you so much for your feedback.

    S

    Sergio Garcia
    5

    I love this branch! The staff is beyond friendly and provides the best experience every time.

    G

    Gaby Price
    2

    I’ve been banking with UFCU for quite some time now. I can’t recall a single issue I’ve had with them and the many branches I’ve been to. Being new to the area I expected that same experience would continue but, unfortunately that is not the case and I am disappointed with the service I have received at this branch location.

    Response from the owner

    Hi Gaby, thank you for sharing your feedback. We are displeased to hear that your recent experience did not meet either your or our expectations! We would very much like to hear more about your recent interaction so that we can learn what happened in this situation. We will alert our Member Service management team, and someone will be in touch with you as soon as possible. Please also feel free to reach out to us at [email protected], or by phone at (888) 982-1400. Thank you again for reaching out!

    J

    Jennifer Asselin
    5

    We've banked here for over 12 years. Every person I've spoken to at the branch or through the 800# has been helpful and informative.

    Response from the owner

    Thank you Jennifer! We're so happy to hear this, positive Member experience is one of our core values here at United. It really is all about you! Thank you for choosing United.

    B

    Brent Darrow
    1

    They treat their current customers unfairly giving them worst rates than a new customer. Do not get a loan from them and pay it off because they won't give you another one after that because you become a current customer.

    E

    Eric DeWaard
    5

    They are always friendly and help me with whatever financial needs I have.

    Response from the owner

    Thank you!

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    FAQs

    • 1. How to Get in Touch Wtth United Federal Credit Union - Holland North?

      You can dial this phone number (888) 982-1400. Or you can enter their official website and submit the application form online.
    • 3. How Can I Secure a Loan at United Federal Credit Union - Holland North?

      You can enter their official website and submit the application form online. If you are looking for payday loans, you can visit iPaydayLoans website for more details.
    • 5. What Can I Do if I Can Not Repay My Loan?

      Kindly communicate with your lender if you have difficulty making the payments. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
    • 2. Where Is United Federal Credit Union - Holland North? How Can I Get There?

      United Federal Credit Union - Holland North is located at 12540 Riley St, Holland, MI 49424. Just take a look at the map and find the best way to access it.
    • 4. Is United Federal Credit Union - Holland North an Agency or a Lender?

      United Federal Credit Union - Holland North is a Federal credit union. To make things easier, iPaydayLoans enables you to get access with more than 100+ lenders over the internet. You can turn to our site to secure a personal loan online with no credit check.
    • 6. Does United Federal Credit Union - Holland North Offer Loans for Bad Credit?

      Yes, but if you want to higher your chances of getting a bad credit loan, you can turn to our broker service! Just turn to our online service to get a personal installment loan even with your low credit scores.