UFCU W Slaughter Ln, Austin
+1 512-467-8080
https://www.ufcu.org/
301 W Slaughter Ln, Austin, TX 78748, United States
UFCU Reviews
L
I have been with UFCU for 16 years with a personal account and have added my business. I always refer my employees to get an account as well. UFCU is my local bank and well unfortunately I have to have another account for statewide due to traveling. I wouldn’t change it, staff is always polite and attentive.
Hello L Rodriguez, thank you for taking time out of your day to review us. This is outstanding feedback, and we will communicate this to the manager of our Southpark Meadows financial center. UFCU remains committed to providing our members with the best service possible. Your comments are a testament that we are achieving our goal. We are proud to hear of your loyalty to UFCU and appreciate the tenure of your membership. We hope to see you again in the near future!
L
I'm new to UFCU, when I first opened my account in May I can't lie I was a bit frustrated with how the whole new account check deposit works. But then I got a lil assistance on dealing with that whole issue, I recently went to the Ben White location where they were very rude and not helpful. I left that place in tears ready to close my account, I told myself let me drive over to Slaughter to see if they can help before I close my account. I met an employee by the name of Jasmine and let me tell you, she's been SUPER HELPFUL in my banking experience. I will drive an extra 15 mins just to get the customer service I deserve. Thank you Jasmine for your awesome customer service..
Hello Linda, thank you so much for taking the time to review us. First, we would like to extend our apologies to you concerning your experience with our check deposit procedures. Our goal at UFCU is to provide you with simplistic and exceptional service whether you visit us in person or call us over the phone. Based on your feedback, we have identified opportunities to improve and are dedicated to providing a more consistent approach to our service. Additionally, we are super proud of Jasmine's level of service while resolving your issue and will share the great news with her manager. Linda, we appreciate you continuing your membership with us and look forward to seeing you again soon.
W
UFCU has been our bank for about 4yrs now. We have another bank, but UFCU showed they cared. Theyhelped guide us to get a good car loan.
Thank you for your review! It is great to hear our lending team was able to successfully guide you through your new auto loan. Thank you for your Membership and congratulations on your new vehicle!
M
Not a full branch. More like a staffed ATM so the services are limited.
Hello Max, thank you for providing your feedback. We are always looking for ways to increase our member satisfaction, and we will pass your comments along to our management team. In addition, if you have more time, we would love to learn what particular services we were unable to accommodate for you at this location. If available, can you provide your additional comments to [email protected]? Thank you again for your time, and we truly appreciate your membership.
C
We have been with UFCU for many years now. We have have a fond relationship with the staff and cannot imagine going to any other credit union. We have worked with David from the the opening of our account until he became the branch manager. He assisted our kids with their first accounts and helped them better understand how banking works. They in turn had several of their friends open accounts with UFCU as well. If you want to work with a credit union who sees you as an individual and not just another sheep being pushed through the market, UFCU is where you want to be.
Thank you for your review and noticing the Credit Union difference Christina. We are so glad to hear that UFCU has been there to assist you and your family along your financial journey, Thank your for your Membership!
m
It’s a very good customer service location, I’ve been helped with fast time by the curbside help team, highly recommend it
Thank you for your review, Mohamd. We are so happy to hear you had an outstanding experience at our Southpark Meadows branch. We sincerely value member service, and it is a pleasure to take care of our members' needs efficiently. We can't wait to inform the team of your feedback, and we look forward to serving you again soon! We appreciate your membership, and we hope you enjoy the rest of your day.
D
Dislike hours on the weekend need to move up to 9AM
Darrell, we appreciate you taking the time to review us and for sharing your feedback regarding our Saturday availability. Your comments will be shared with the rest of the team for future evaluation of how we can best serve our membership.
J
Erica at this location didn’t give me time to ask questions, she gave me a rushed service and bad actitud
We apologize for not meeting your expectations, but appreciate you taking the time to leave a review. We will pass along your feedback to management, and someone will reach out to you.
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FAQs
1. How to Get Access With UFCU?
You can call them at this phone number +1 512-467-8080. Or you can visit their website and fill in the request form online.3. How Can I Secure a Loan at UFCU?
You can visit their website and fill in the request form online. If you are looking for payday advance loans, you can come to our website for more details.5. What Can I Do if I Can Not Repay My Loan?
You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
2. Where Is UFCU? How Can I Access?
UFCU is located at 301 W Slaughter Ln, Austin, TX 78748, United States. You may simply check the map and find the best way to access it.4. Is UFCU an Agency or a Lender?
UFCU is a Credit union. To make things easier, iPaydayLoans enables you to get access with a large pool of honest lenders over the internet. You can visit our website to secure a personal loan online with no credit check.6. Does UFCU Offer Loans for People With Bad Credit?
Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just turn to our online service to get an online installment loan even with your low credit scores.