U.S. Bank Branch Prairie Center Dr, Eden Prairie
+1 952-942-2832
300 Prairie Center Dr, Eden Prairie, MN 55344, United States
U.S. Bank Branch Reviews
A
I’m happy with the service I’ve received from U.S. Bank - both in person and over the phone. Each professional has done what they can for me and referred me to or conferred with another colleague to make sure I get the right answers. I have observed their patiently and efficiently giving time to each customer. As at other banks - I expect that showing up to wait in line can move slowly or quickly depending on the time of day. One suggestion - my scheduled appointments have started 10-15 minutes behind. There is always room for improvement!
Thank you for taking the time to share your experience and feedback, Astrid. We are happy to hear the visit met your expectations for great service. We hope you have a wonderful day. ^Larisa
J
Was told that my money would be available after 5 days on a Saturday deposit with US bank now they're telling me that I won't be having it available until after the 4th of July I put it in on the 25th of June I will never use this bank again I am taking my money out as soon as they are done holding it hostage which is what they are doing and I will never use them again
A
Today I went to bank me and one other car. Put my deposit in the tube. And wasn’t even acknowledged for ten mins. When finally acknowledged no apology or mention of ignoring me or my pressing call teller button. Then she didn’t give me my license back w deposit
Good morning, Adam. I apologize this was your experience when visiting this location. I know how frustrated you must have been. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Heather
M
Garage operation at this branch - I took a car loan with these jokers back in Jan 2021 but its now mid May 2021 and I still dont have my plates or even temp tag . They dont return calls or dont respond to your email. No updates . Worst service ever - I wonder if anyone cares !!
Good morning Moe, thanks for taking the time to leave a review. I can understand your frustrations. It is important to have plates or at least a temporary tag for your car. If you'd like to discuss your experience in more detail, please send us an email to [email protected] including your phone number and reference number 1905. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather
R
No problems over many years. Much better than Wells Fargo
K
I am absolutely amazed by the lack of customer service from US Bank. I've had repeated issues, called customer service, and get no answer or help other than to talk to my local branch. I try calling my branch and no one answers. I will be closing all of my accounts and moving to another bank where they at least pretend to try to help their customers.
Good morning, Kelsey. Thank you for taking the time to leave a review. We hate hearing that you are considering closing your accounts. If you'd like to share additional details about your experiences, please send us an email to [email protected] detailing the experience, including your phone number and reference number 0639. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather
W
For starters, they had one teller inside, and half a dozen people waiting. Then, I go to get a money order. I have gotten money orders from US bank at other branches several times. I have a US bank credit card, I show my card, and my ID to match the name, and then get a money order. Simple. But at this location, not only must you be required to have a checking or savings account, but they also charge $5 for it…. Which is more than the post office charges- what, $1? Needless to say, I didn’t open an account, and didn’t get a money order there. I went to a different branch of US bank, and got one, without a fee, and with only my credit card.
Good morning, thanks for taking the time to leave a review. I apologize that the service you receive and experience at this location wasn't good. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 5694 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
L
Lobby closed for months. Sat in line twice in the last 2 weeks extremely slow-gave up. Called today transferred twice only to reach service rep who refused to mail me a simple document adding I need to drive to the bank and sit in line, placed me on hold then hung up.
Good morning Linda. Thanks for taking the time to share. We are so sorry to hear you had a less than satisfactory experience with us. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 9769 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
E
We were trying to increase our mobile deposit limit, and it apparently goes through your home bank branch, so this one. It took them 3 weeks and us calling them about once a week for updates to eventually come back to us and say no. 3 weeks for something that the first USBank representative told us should take 2-3 business days to process, and they didn't even fix the problem. I don't know what they were doing for those 3 weeks, but it was not helping us.
Hello Erick, I appreciate you taking the time to share this with us. I’m really sorry to hear that your limit increase was declined, especially after waiting so long for an answer. That does sound incredibly frustrating, and I apologize that you were given an incorrect time frame on top of that. We would like to speak with you about the situation so that we can make sure it is addressed. Please send an email to [email protected] with your phone number and reference number #2672, and we’ll give you a call within one business day. Thank you. ^Jessica
S
I had a pleasant experience at this location. I always do at US Bank. I am truly appreciative of the great service and communication and security they have provided. I fell that the customer service dept has always gone above and beyond for me.
Nearby Loan Stores in Eden Prairie
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FAQs
1. How Can I Contact U.S. Bank Branch?
You can make them a phone call through this phone number +1 952-942-2832. Or you can visit their website and fill in the request form online.3. How Can I Apply for Loans at U.S. Bank Branch?
You can visit their website and fill in the request form online. If you are looking for payday advance loans, you can visit iPaydayLoans website for more details.5. What Can I Do if I Fail to Repay My Loan?
You can consult with your lender if you feel it hard to repay the loan on time. Different lenders have different standards to deferred payment. It is advisable to read carefully before signing the loan agreement.
2. What Is the Location Of U.S. Bank Branch? How Can I Access?
U.S. Bank Branch is located at 300 Prairie Center Dr, Eden Prairie, MN 55344, United States. You may refer to the map and find the most convenient way to access it.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank. To make things easier, iPaydayLoans can link you with a wide range of reputed lenders over the internet. You can visit our website to secure a small personal loan with no credit check.6. Does U.S. Bank Branch Offer Loans for People With Bad Credit?
Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get a personal installment loan even with your low credit scores.