U.S. Bank Branch 9th Ave N, Hopkins
U.S. Bank Branch Reviews
K
I had a terrible experience at this branch. I live in Hopkins and I would always go there to get a roll of quarters for laundry purposes. There is no coin machine in my apartment building so I have to go to the bank to get quarters. I have always gone there. I NEVER had a problem getting quarters from any teller at any time. However today when I went for my usual trip, I was rebuffed by a teller who stated "I had to be a customer to get quarters" I have lived in Hopkins for 2 years and have NEVER been told this in any previous times I went there. I believe the teller's name was "Jaime" or something similar. I explained that I have done this numerous times before with no problem. The teller then stated again you have to be a customer. NOWHERE in the bank does it state you have to be customer to do a simple exchange of cash for a roll of quarters. The teller was rude and did not handle the situation well. Another teller came over and was equally rude. I asked for a manager and that was not honored. The attitude of both tellers was not customer friendly at all. I was upset because I have done this exchange at this branch numerous times before. The rudeness made me feel like there could have been some racial animosity. I am African American. I have never felt that way before and do not make that accusation lightly. I will NEVER visit this branch again. I posted the same review for the 40 10 Ave N, Hopkins, but I am referring to the bad service at the 16 9th Ave North, Hopkins, MN Kevin D
Hello Kevin. Thank you for taking a moment to share your experience with us. We are sorry to see that this was the experience during your visit. While it is true that we can reserve change services for our customers, it sounds like the expectation was previously set that you will be allowed to do so. We would like to speak with you about the situation and how it was handled. Please send us an email to [email protected] with your phone number and reference number 3608, and we will be happy to call you within 2 business days to assist. We look forward to hearing from you. Thank you. ^Ryan
B
Bank Manager was arrogant and rude I have never met a meaner person. Been banking there for over 5 years. Dealing with him was the most miserable experience. I am in customer service and would never treat someone the way he did. Love the tellers they have always been amazing!
e
I no longer have a bank account with them because my current Bank offers a lil more. I went in today to find out I can't cash my change in because it's for customers only. I was told they had many problems with the machine. So I'm guessing the machine doesn't like non account holders.
K
Branch manager totally took care of a problem I thought I had, that turned out to be a math mistake on my part. I was very upset and he walked me through the entire process calmly and professionally.
P
Seriously! Its 1:15 pm and no answer the phone rang 15 times, wow now that's great customer service!
We are sorry to see that your call was not answered, Patty. We would like to speak with you about the experience and offer our assistance. Please send us an email to [email protected] with your phone number and reference number 4518, and we will be happy to call you within 1 business day to assist. We look forward to hearing from you. Thank you. ^Ryan
S
Cold uncaring corporate bank that doesn't need its customers. I had a business account for 14 years ran into some problems and they wouldn't help me out at all. Absurd overdraft fees. The banker who helped me could not care less about issues with my account. They said they were going to give me a call and try and help me and retain my business and they never called me. Go to a credit union instead. Edit: 1 week later still no call.
Good morning Sam, thanks for sharing your story. We appreciate that you allowed us to serve your banking needs for 14 years. I am sorry that when you needed us most, we didn't help. We'd like to hear more about the situation. Please send us an email to [email protected] with your phone number and reference number 9772. We look forward to hearing from you. ^Heather
R
The worst service I've ever had . 5 years with US Bank and I'm leaving today! They are holding my money and I'm trapped in Iowa with no money! They told me to have a good day.. im closing all accounts with these dirt bags
S
I have not yet encountered one employee who isn’t extremely nice and helpful- literally every single person that works there is super friendly and always happy to assist you in any way possible. I am very impressed by their customer service!!!
Hello, Susie! Thank you so much for taking the time to leave this complimentary review for your local branch. We appreciate you and hope you have a great day! The U.S. Bank Social Media Team
S
The best branch Hopkins branch, very helpful people. All employees are the best!
J
What a great staff they even remember you by name thanks Noel,morgan ,Eva and micheal great job thank u for the great service
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FAQs
1. What Is the Phone Number of U.S. Bank Branch?
You can contact U.S. Bank Branch via +1 952-936-2700. You can use our online platform to get instant loan quotes as well.3. How Can I Get A Loan At U.S. Bank Branch?
You can submit your loan request on their website. If you need further assistance, you can always visit our online loan platform and choose between various loan options to get payday advance loans.5. What Will Happen If I Can't Repay My Loan?
You should contact your lender if you have trouble performing repayments. Your lender may adjust the loan plan for you to cope with your current repayment ability. If you default on your online title loans, you may lose the ownership of your car.
2. What Is the Location Information of U.S. Bank Branch?
U.S. Bank Branch is located at 16 9th Ave N, Hopkins, MN 55343, United States. You can search the address on the map software and visit them in no time.4. Is U.S. Bank Branch An Agency Or A Lender?
U.S. Bank Branch is a Bank that accepts all kinds of loan requests. You can check our website to get various loan services including online installment loan services. In addition, iPaydayLoans, as an online loan broker, can connect our customers with our network of lenders to get loan offers with competitive rates and terms.6. Can I Get Loans With Unpleasant Credit Background from U.S. Bank Branch?
Yes, it is possible to apply for loans without perfect credit score such as personal loans online from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also check our website to get instant loan quotes with friendly requirements.