U.S. Bank Branch Goerig St, Woodland

I have had some issues with my debt card that I received from a different branch of US bank. The customer service employee Mr. Hernandez has helped me multiple times and as been nothing less than outstanding. He has gladly assisted me with any problem that arose in a friendly and professional manner. If any US bank member ever has card/account problems I would highly recommend contacting the Woodland branch of US bank for this individuals assistance.

Always friendly and helpful. They are just real people who enjoy helping others in their community.

I would not recommend my friends or family to bank through us bank. I have had nothing but problems, and when I try to get them fixed their so unprofessional and don’t want to help you fix your problem, they want you to fix it yourself.

I have always had friendly, efficient service here . Sometimes drive through can be slow but never bad service.

ATM wouldnt accept my cash deposit. Kept spitting it out. I had to drive to Battle Ground!!!!!!! Zero Stars.

I had to use a notary public for my paperwork to become a police officer. These guys took care of it for free even though I don’t have an account with them. They were kind and helpful!

Just wanted to give customers a heads up that if you are in a hurry, this is not the branch to go to. I waited 15 minutes and only 2 of the 8 customers in front of me were served by 3 tellers. There was a woman at a desk off to the side who watched but did not offer to help customers to help move the line along and decrease wait time. Finally, I was forced to leave because I had an appointment, and I did not foresee being helped in the next 30 minutes. When I left, there were the 8 customers in front of me and 5 more behind me.

The staff at US Bank are so friendly and accommodating ... A great team! Thank You so much!

Terrible customer service. You get laughed at when you ask a question. The teller would rather type on his computer to someone than process my transaction. 3x he did this instead of entering my information. Never once did the teller say hi to me or make small talk or ask a question, I felt like a wall was making a deposit. Several other people were in and out before me. Should have taken 2 minutes to process, yet I was there over at least 5 times as long. The teller felt put out I asked for more than one receipt. After all that the teller had the nerve to make a snarky remark to me. All I asked for was a second receipt. I will NEVER go back to this branch again and am considering pulling all my business accounts from US Bank. Too many times they have made errors in my deposits costing me more time to clear it up, and to reconcile my banking every month, and the aggravation that comes with the statement "There is nothing more else we can do we are already doing everything we can." This means then that no one is responsible for the errors? No one is accountable either? Terrible way to treat business customers.

SLOWEST bank in the entire state.