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U.S. Bank Branch Casey Rd, Fallon

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Closed
Wednesday9:30AM–5PM

+1 775-428-0680

https://locations.usbank.com/index/nevada/fallon/fallon-branch.html

2197 Casey Rd, Fallon, NV 89406, United States

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    U.S. Bank Branch Reviews

    A

    Arvin Kameyama
    1

    I recently went to Fallon branch to get assistance on refinancing. The banker was nice but needs more training on how to fill out documents. Due to her inexperience, my wife had to leave work early and we both had to drive to their branch which is not that close. We were told to come in on a day to close and turns out that was not the day so we had to reschedule. According to our banker, the date changed while she is filling out the closing documents. Our loan got approved but then we got into another issue. The same banker offered us a credit card. We wanted to take advantage of the offer but wanted it just under me. The banker said yes they can do that but then changed her mind and says no. We agreed to have it both on our names and then asked what is the next step but communication stopped. The result, we were not able to take advantage of the offer because the banker failed to let us know the next step and the offer on the letter expired. I did reached out to the Supervisor to see if the banker that we were working with just went on vacation or something but she also did not respond.

    Response from the owner

    Good morning Arvin, thanks for taking the time to share your experience. I apologize it wasn't a good one. If you'd like to discuss the situation in more detail, please send us an email to [email protected] detailing the interactions, including your phone number and reference number 3748. We will give you a call within 24-48 business hours. We look forward to hearing from you. ^Heather

    D

    Daniel Householder
    1

    Had my money ( pay check in cash) eaten by the atm next to subway. Bank can not help me. Call center says i have to wait up to 10 days while they do an investigation. They also refuse to pay any of the late fees i my incur for late charges. He then had the nerve to tell me i should borrow money from another account until hopefully they were able to rectify the problem. Shame on them !!! 4 days later talked to the call center again. None of the required forms were filled out by them. Only a customer complaint. Not even the supervisor at the call center could do his job correctly. Back to the branch office. At least they are nice. I wonder how much they would charge me in late fees per day if i was over drawn $900 ? On to the state banking commission next !

    Response from the owner

    Hello Daniel, I understand why this has been an upsetting experience. We can take a look into this matter further to determine if there are any other options to get your funds sooner. If you would like us to call you and offer our assistance further, please email your phone number and reference #2412 to us at [email protected] and we'll call you in 24-48 business hours. Thank you for taking the time to review your recent branch experience. ^Kim

    A

    Alicia A.
    5

    Best bank by far. They great you the second you walk through the door, the tellers are nice and helpful

    M

    Mama N Papa Horton
    5

    Very professional people and courteous. I really like this bank

    J

    Jason Ellis
    1

    Easily the worst bank around and their customer service is terrible that won't help you

    Response from the owner

    Hello Jason, while we are sad to hear about your recent interaction at the branch. Our goal is to make sure that all of our customers are feeling welcomed and respected. If there is anything that we can do to try and rectify the situation, then please send your phone number along with reference number 2989 to [email protected]. Hope to hear from you soon. All the best. ^Chris

    A

    Anna L
    1

    Depending on the teller, I never know If I have a pleasant experience or I’m made to feel like should be grateful for a snotty attitude. If I didn’t have to go in that bank, trust me, I wouldn’t.

    Response from the owner

    Good afternoon and thanks for reaching out with your review. I'm sorry to hear you don’t receive positively consistent interactions when you step into one of our locations. I know how frustrating that can be, and we'd really like to help in whatever way we can. Please send us an email at [email protected] with your phone number and reference number 8935. Once we receive your number, we'll give you a call within 2 business days, so we can look into this matter on your behalf. Thanks in advance. ^Chris

    K

    Kathy Schlieve
    1

    I am giving a one star due to that they close at 4pm. They need to go back to 5pm.

    Response from the owner

    Hello Kathy, thanks for sharing your feelings about the branch changes. We understand that changing the hours for our branches is a disruption for our customers. We are committed to making the transition as smooth as possible. As an essential service, we must strike the right balance between continuing to serve the banking needs of our customers, while supporting public health efforts and ensuring the safety of our employees. Keep in mind you are able to complete most banking transactions online, through the app and at the ATM. We appreciate your feedback. ^Larisa

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    FAQs

    • 1. How to Get Access With U.S. Bank Branch?

      You can call them at this phone number +1 775-428-0680. Or you can go to their website and submit the application form online.
    • 3. How to Apply for a Loan at U.S. Bank Branch?

      You can go to their website and submit the application form online. If you are looking for payday advance loans, you can visit iPaydayLoans website for more details.
    • 5. What Can I Do if I Fail to Repay My Loan?

      You can talk to your lender if you are struggling with the monthly payments. Different lenders have different solutions to late payment. It is advisable to read carefully before signing the loan agreement.
    • 2. What Is the Location Of U.S. Bank Branch? How Can I Find It?

      U.S. Bank Branch is located at 2197 Casey Rd, Fallon, NV 89406, United States. You may simply check the map and locate the easiest way to access it.
    • 4. Is U.S. Bank Branch an Agency or a Lender?

      U.S. Bank Branch is a Bank. To make things easier, iPaydayLoans enables you to get access with a wide range of reputed lenders over the internet. You can click here to secure a personal loan online with no credit check.
    • 6. Does U.S. Bank Branch Offer Loans With Bad Credit?

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