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U.S. Bank Branch El Toro Rd, Laguna Woods

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Closed
Monday9AM–5PM

+1 949-457-6232

24340 El Toro Rd, Laguna Woods, CA 92637, United States

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    U.S. Bank Branch Reviews

    N

    Noah Rosen
    1

    The team at this location is friendly when available, but US Bank as a whole is remarkably disappointing in the low bar of service, high fees, and zero value they provide customers. They’re the type of old world bank that competes with keeping your money in a mattress, with little care in providing any value to customers.

    Response from the owner

    Hello Noah, we're sorry to hear about your experience. I assure you we never want our customers to feel the way you do. If you'd like to speak with someone surrounding your dissatisfaction with the bank, then please send an email to [email protected] including reference number 1316 and we'll have an ambassador reach out to you soon. All the best. ^Chris

    E

    Evan Hale
    1

    I went to this branch to cash a check written to me by a customer of mine who banks with US Bank. alAfter agreeing to a $7 fee to cash the check, I waited for the teller to attempt to reach my customer, because apparently verification was needed beyond the fact that this check was written and signed by my customer to me. After a 15 minute wait, where I also had to give the teller my social security number, they were unable to reach my customer, and could not process the transaction any further. What a waste of time and horrible customer service. I would never return to this location, nor would I ever bank here.

    J

    John Sr Barrett
    1

    I tried to call this branch and kept getting placed on hold, after 10 minutes I would hang up and try again I never did get taken off hold. I called US Banks toll free number and finally got someone who called the Laguna Woods Branch and had them call me back. They set an appointment for 10 Am on Monday morning. When I got there they told me they would not be able to keep that appointment because they were all busy and needed one person to handle the counter. They did however take a walk in instead of me. At that point I left. Terrible absolutely terrible customer service.

    Response from the owner

    We're sorry we’ve let you down, John. Please know it is never our intention to take up more time than necessary to complete your banking tasks. We appreciate your honest opinion and apologize for the treatment you received. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 5058. One of our Ambassadors will call you in 2 business days. Thank you and we look forward to speaking with you. ^Larisa

    T

    Thomas Silk
    5

    Always friendly, personal attention as well as efficiency and professionalism from Jackson. I think of him as my personal banker.

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    FAQs

    • 1. How Can I Contact U.S. Bank Branch?

      You can dial this phone number +1 949-457-6232. Or you can enter their official website and submit the application form online.
    • 3. How Can I Secure a Loan at U.S. Bank Branch?

      You can enter their official website and submit the application form online. If you are looking for payday loans, you can turn to our website for more details.
    • 5. What Should I Do if I Fail to Pay Off My Loan?

      Kindly communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different standards to deferred payment. It is of great importance to check carefully before signing the loan agreement.
    • 2. Where Is U.S. Bank Branch? How Can I Access?

      U.S. Bank Branch is located at 24340 El Toro Rd, Laguna Woods, CA 92637, United States. Just take a look at the map and find the most convenient way to access it.
    • 4. Is U.S. Bank Branch an Agency or a Lender?

      U.S. Bank Branch is a Bank. To make things easier, iPaydayLoans serves to get you connected with more than 100+ lenders over the internet. You can check out our platform to secure a small personal loan with no credit check.
    • 6. Does U.S. Bank Branch Offer Loans for People With Bad Credit?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, iPaydayLoans is here to help! Just turn to our online service to get a personal installment loan even with your low credit scores.