U.S. Bank Branch Sw Topeka Blvd, Topeka
+1 785-266-9633
https://locations.usbank.com/index/kansas/topeka/white-lakes-branch.html
3600 SW Topeka Blvd, Topeka, KS 66611, United States
U.S. Bank Branch Reviews
K
1 star for the most inaccessible bank on the planet. I wish I could comment on the customer service but unfortunately, they chose to be only be open during the most inconvenient hours of the week. Not only do they close at 3pm with the drive-thru closing at 4, but they also had the audacity to be open for only a few hours on Saturday and CLOSED on Sunday AND Monday for no reason. With the average person getting to work before they open, and getting off way AFTER they open, I just want to know who in their right mind thought that these hours made any sense at all. Cancelling my account as soon as I can actually salvage the time of day to get there on time.
Hello Kiana, thanks for sharing your feelings about the branch changes. We understand that changing the hours for our branches is a disruption for our customers. We are committed to making the transition as smooth as possible. As an essential service, we must strike the right balance between continuing to serve the banking needs of our customers, while supporting public health efforts and ensuring the safety of our employees. We observe all Federal Holidays and Monday was Columbus Day/Indigenous People’s Day. Keep in mind you are able to complete most banking transactions online, through the app and at the ATM. We appreciate your feedback. ^Larisa
D
I've never had so much trouble trying to open an account. Short staffed so no appointments available.
We apologize we’ve let you down, David. Please know it is never our intention to leave you feeling this way. We hope you were able to open your account. Keep in mind, you can also open an account online or by calling our Relationship Banking at 800.444.1244. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 5368. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa
J
Why does a bank close at 3pm before most people even get off work this is some BS thinking about switching to a bank that actually has normal hours
Thank you for taking the time to share your feedback. We understand the changes in operation are a disruption. We're trying to make the transition as smooth as possible. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Ryan
J
Slowest drive thru banking. Second time ever having to come here and second time waiting 20+ minutes.
Hello, Jenna. Thank you for giving us your review. We completely understand how long wait times can be frustrating. We would like the chance to talk with you further about your experience and help in any way we can. Please email your phone number and reference #8629 to us at [email protected] and we'll call you within 2 business day. Thank you. ^Rick
J
Guess 9:00 is a suggested open the doors time🤔
N
Bank is completely closed by 4pm on a Friday no one even in drive-thru or nothing. People with jobs cant even cash a checks or anything cuz they're closed by 3. Im truly thinking about closing my account & taking my money to a bank that's actually open til 5. Went to Numerous location & they closed too. Count your days Us Bank. highly recommend taking your money elsewhere.
Thank you for taking the time to share your feedback, Niecy. We understand the changes in operation are a disruption. We're trying to make the transition as smooth as possible. For your convenience, many transactions can be completed digitally, 24 hours a day. This can be done at any of our ATMs, on our website at usbank.com or the mobile app, or by calling our 24-Hour Customer Service at 800-872-2657. I hope this helps and that you have a great day. ^Ryan
A
I dont normally do this but after the experience I just had I feel I have to. I called the us bank branch off of 37th and topeka blvd feeling kinda stressed due to me having a mortgage and virtually no way to pay it atm. Jordan is who i had the pleasure of talking too. He was kind, professional, and honest. He recommended phone numbers to call, different routes I could go finantally and guided me with step by step instructions to help and he stayed after hours just to help people like me. It is so hard to find great customer service these days, especially during a catastrophe. I would recommend this bank to everyone. I am a very satisfied costemer.
B
Friendly staff but super super slow. Several times the drive thru tellers have been more interested in carrying on their personal conversations than helping the customers.
B
such nice and helpful knowledgeable bankers would not think of switching because of this branch location
N
Very helpful staff, always glad to help out.
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FAQs
1. How Can I Contact U.S. Bank Branch?
You can dial this phone number +1 785-266-9633. Or you can go to their website and submit the application form online.3. How to Apply for a Loan at U.S. Bank Branch?
You can go to their website and submit the application form online. If you are looking for payday loans, you can come to our website for more details.5. What Can I Do if I Can Not Repay My Loan?
You can talk to your lender if you are struggling with the monthly payments. Different lenders have different standards to deferred payment. Please always read carefully before signing the loan agreement.
2. What Is the Location Of U.S. Bank Branch? How Can I Find It?
U.S. Bank Branch is located at 3600 SW Topeka Blvd, Topeka, KS 66611, United States. You may simply check the map and find the best way to access it.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank. To make things easier, iPaydayLoans enables you to get access with a wide range of reputed lenders over the internet. You can check out our platform to secure a small personal loan with no credit check.6. Does U.S. Bank Branch Offer Loans for People With Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, iPaydayLoans is here to help! Just turn to our online service to get an installment loan even with your low credit scores.