U.S. Bank Branch 80th St, Cottage Grove
+1 651-768-3200
https://locations.usbank.com/index/minnesota/cottage-grove/cottage-grove-mn-branch.html
7200 80th St S, Cottage Grove, MN 55016, United States
U.S. Bank Branch Reviews
E
The bank manager at my local Cottage Grove branch for years now referred me back to Nebraska where l opened my account twenty years ago to resolve my maintenance fee charge issue. The staff that l had talked the night before referred me to my local bank manager. I was treated like a total stranger.
Thank you for taking a moment to share your experience with us, Eve. We’re happy to review this with you to see how we can help. Please send us an email to [email protected] with your phone number and reference number 0967, and we will call you directly to assist. We look forward to hearing from you. Thank you. ^Ray
K
One person actually working but 5 people in the teller area who don’t bother to help when there is a line. Every. Single. Time.
We apologize your recent experience was less than desirable, Kaitlyn. Please know it is never our intention to take up more time than necessary to complete your banking tasks. If you would like to discuss your experience further, please send us an email with your phone number to [email protected], including reference number 0776. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa
D
I opened an acct with David within 30 days of now. When i went in to the woodbury branch inside byerlys or something like that, to deposit my check, i was assured 3 times the check would be there by morning. It was very crucial for my family it did. The next morning(Saturday) it wasnt there. The teller and branch manager in woodbury just couldn't help me. I was going to change banks. I went into my bank and talked to David and as soon as i told him, even though we haven't recieved it yet nor having gotten what i wanted, he first assured me and apologized for the bank teller and pushed fault off me. He then made several phone calls to different banks to find a manager to remove all my fees and assured me if i overdrafted to get by hed get those fees waived too. And even though i didnt get what i needed entirely i can tell hes genuine and is helping my family the best he can. Which i tend to not believe is true from any other banker. Which is why im gonna stick it out at US Bank. Bankers like David are very rare and tbh all banks suck. Still dont like nor understand the policy for my held check but whatever. Thanks
J
Absolutely terrible service. Apparently hours are changed to close at 4pm with out any update on the website or updating the hours posted on the building. Teller was extremely rude and condescending. How is anyone supposed to bank at US bank when you don’t open the lobby and are only open when people are at work? Take your accounts elsewhere.
Hello John, Thanks for reaching out. Please know that the well-being of our customers, colleagues and communities continues to be our top priority. We must strike the right balance between continuing to serve the banking needs of our customers, while supporting public health efforts and ensuring the safety of our employees. To continue providing this essential service while providing a safer service operation for our customers and colleagues, we have temporarily adjusted the operations for our branches across the country. At this time, we don't know when the branch will open back up, but we are keeping our locator up-to-date with hour changes at: usbank.com/locations In the meantime, many transactions can be completed 24 hours a day at usbank.com, using the U.S. Bank Mobile App or by calling our 24-Hour Customer Service at 800-872-2657. We really appreciate your understanding as we work to help everyone as safely as possible. Respectfully^Caitlin
S
The worst US Bank in the cities. No customer service at all. Standing in line for 30 minutes while the teller counts night deposits. Not cool.
A
Clearly not concerned about customer service or wait times. I waited over 25 minutes for representative to come and help me I listened while a woman chit chatted with the associate for over 25 minutes about unrelated to banking topic while the associate had the nerve to keep looking at me and then going back to her conversation as if my time did not matter. I have been slighted like this before due to my race or my attire. This is nothing new but I choose to do business with company's I choose I choose NOT to do business with this branch anymore and will take up the time and energy to find a new banking company in the future since US Bank wants to waste my time.
We're sorry to hear this was your experience with the local branch, Andre. We strive for an exceptional experience with each interaction, and we regret that this expectation was not met. We wouldn't want to lose you without a chance to discuss this further. If you don’t mind, please send us an email with your phone number to [email protected], including reference number 5279. One of our Ambassadors will call you within 2 business days. Thank you and we look forward to speaking with you. ^Larisa
K
The worst costermer service I ever had at a bank. I would put a 0 if I could, I went in to get a print out of past payment and he was just a jerk to me and my daughter. There only about there money.
Hello Kiwi, thank you for taking a moment to leave a review. We're sorry to hear you have had a less than favorable experience at one of our branches. This is certainly concerning and we would love to discuss it with you further. Please send us an email with your phone number and reference #3677 to [email protected]. Once we receive your phone number we will contact you within 2 business days. Kindly, ^Kortnee
K
Awful service. Steve was not only unhelpful but uninterested in a new customer for the bank.
Good morning, Katherine. Thanks for taking the time to share. We are so sorry to hear you had a less than satisfactory experience with us. If you would like to share additional details, you are welcome to do so by emailing [email protected]. Please include your contact information, reference number 0079 and details of your experience. We will give you a call within 2 business days. We hope to hear from you soon so we can look further into this issue. ^Heather
M
Great establishment! I worked with Chelsea, she helped with get what I needed quickly and was a pleasure to work with. Thank you!
D
Blows TCF Bank out of the water!! They are Military friendly, and provide special perks for those who serve.
Nearby Loan Stores in Cottage Grove
FAQs
1. How Can I Contact U.S. Bank Branch?
You can give them a ring by this phone number +1 651-768-3200. Or you can enter their official website and fill out the loan form online.3. How to Get a Loan at U.S. Bank Branch?
You can enter their official website and fill out the loan form online. If you are looking for payday advance loans, you can turn to iPaydayLoans for more details.5. What Can I Do if I Fail to Repay My Loan?
You can consult with your lender if you are struggling with the monthly payments. Different lenders have different solutions to payment respite. It is of great importance to check carefully before signing the loan agreement.
2. Where Is U.S. Bank Branch? How to Get There?
U.S. Bank Branch is located at 7200 80th St S, Cottage Grove, MN 55016, United States. Please carefully check the map and find the best way to access it.4. Is U.S. Bank Branch an Agency or a Lender?
U.S. Bank Branch is a Bank. To make things easier, iPaydayLoans serves to get you connected with a large pool of honest lenders over the internet. You can visit our website to secure a small personal loan with no credit check.6. Does U.S. Bank Branch Offer Loans With Bad Credit?
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