Trustco Bank Woods Bridge Rd, Katonah
(914) 666-6230
https://www.trustcobank.com/
18 Woods Bridge Rd, Katonah, NY 10536
Trustco Bank Reviews
E
This bank’s idea of a marketing strategy is to plaster fliers on car windshields in nearby parking lots. Irritating potential customers isn’t smart business or professional practice for a financial institution.
Elliot, thank you for taking the time to reach out to us. We are sorry to hear about your experience. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-4110 with any additional details. - MD
J
14 days ago I spent over an hour to open a business checking account. At that time I was told that the bank would have to order bags for night deposits. I have deposited more than $10,000, which I am not able to access or pay bills. After several phone calls, text and emails (many of which were not anawered) the account was finally opened, but I was not approved for online banking for another two days and the overnight deposit bags still are not available. Customer service did not offer an explanation or anapology but told me I could go to the branch and get my money back. I regret that I did not do that.
John, we are sorry to hear about your experience. Providing excellent customer service is something that we strive for every day. We take all customer concerns seriously and will look into this for you. Please contact our customer service department at 800-670-3110 with any additional details. -KS
M
What a great place to bank. I never got service like I did . It was a pleasure doing business with everyone at this branch. Kudos to all peter martinez
O
Top class. Possibly the friendliest bank I’ve ever visited. You just don’t get this level of personal touch on regular national chain banks. Great group of people. 2020 update - lowering from 5 stars to 3 stars due to a pretty awful experience with one of the bank managers - Patrick Boatey. Zero bedside manner, aggressive and unfriendly approach. Unfortunately spoiled my experience and I no longer bank with Trustco. The people make the experience and this place is now worse for it I'm sorry to say.
Ollie, thank you for taking the time to leave this review. We are glad to hear that you are enjoying your banking experience! -KS
E
They're the best bank. They make everything so easy and have the best customer service!!! They always keep an eye out for you and call if they see anything out of the ordinary going on with your accounts.
S
Best bank around! Extremely helpful and their customer service is above and beyond!
Samantha, Thank you for taking the time to leave this review. We are glad to hear that you are enjoying your banking experience! -KS
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FAQs
1. How to Get Access With Trustco Bank?
You can dial this phone number (914) 666-6230. Or you can visit their website and fill in the request form online.3. How Can I Apply for Loans at Trustco Bank?
You can visit their website and fill in the request form online. If you are looking for payday loans, you can visit iPaydayLoans website for more details.5. What to Do if I Fail to Pay Off My Loan?
Kindly communicate with your lender if you are likely to fall behind on the monthly payments. Different lenders have different standards to deferred payment. Please always read carefully before signing the loan agreement.
2. Where Is Trustco Bank? How to Get There?
Trustco Bank is located at 18 Woods Bridge Rd, Katonah, NY 10536. Please carefully check the map and find the most convenient way to access it.4. Is Trustco Bank an Agency or a Lender?
Trustco Bank is a Bank. To make things easier, iPaydayLoans enables you to get access with more than 100+ lenders over the internet. You can check out our platform to get a fast personal loan with no credit check.6. Does Trustco Bank Offer Loans for People With Bad Credit?
Yes, but if you want to higher your chances of getting a bad credit loan, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.