Truist Battleground Ave, Greensboro

Nothing but trouble since the merger. Suddenly I find myself spending hours & hours on banking issues every week. Employees have clearly been stressed as they don’t know when appointments have been booked and they tend to be curt and unhelpful.

Will not return phone calls and will not help me with my parents acct... The drive-thru teller was very rude .... U need to think about how you act ...u don't know what someone is going thru.... Like both of my parents passed away and banks and people should help instead of being rude

So slow!! Really don’t like this location since Sun trust closed/ merged with BB&T- not happy

This bank was a good bank before it became Truist. They brought in all new staff that are extremely rude and must hate their jobs. All they do is give you a hard time with anything you need done. Gave me a very hard time with a simple deposit when I had all details necessary. These are simple tasks that I’ve had no other issues at any other bank. The two stars are for the lady who helped me with my car loan. She was excellent. Only good one here.

Very nice staff everything processed quickly and with ease. However, this branch looks deserted especially if there are no cars in the parking lot. The drive thru needs a major remodel.