Truist Spradlin Farm Dr, Christiansburg

Since bbt location closed we are forced to use this location..if your fortunate enough to get in the parking lot due to Chick-fil-A traffic overflowing..

Came in yesterday to cash a cashier's check made from SunTrust... Was told I needed 2 proofs of identification.. I had 3 and the lady still wouldn't cash because one was expired. Also she ran the check thru the machine and now my girlfriend bank has put a 7 day hold on it because it's been ran thru the system at SunTrust.. Thanks a lot lady now I'll be behind on all my bills.. I will never ever do my banking there again.

They will take your money and days later claim you give them counterfeit bills and nothing you can do about it they really hard up for ways to scam your hard earned dollars

The Tellers are super nice and

Slowest Bank in Christiansburg. Set at the drive through for 20 minutes to day the least. And not including a messed up parking lot to exit out of, especially in a larger vehicle.

Recently, I was unfortunate to experience fraud in my Suntrust bank account. In a State of uncertainty, I reported it over phone and went to my local branch the following morning. I met with Alexia Zarco, a personal banker of the Spradlin Farm Branch. When we met I noticed her incredible customer service skills. My uncertainty was put at ease with her reassuring demeanor. Alexia, performed a excellent job explaining the process to get a new card, pin number, and what Suntrust was doing to fix my situation. I was put at peace after our meeting. I hope Suntrust understands Alexia's customer service skills are a invaluable asset to their company. Thank you to Alexia and Suntrust for helping in a tough situation.

People are nice but you have to wait in line forever and when you try to call them no one answered