Truist Holcomb Bridge Rd, Alpharetta

I have banked with suntrust/Truist for my business and personally for 25 years. This company used to be solid, now I wouldn’t rely on them for any type of banking, mainly due to hold times. No matter I call it’s been an hour or more for the last year. I don’t expect to wait an hour every time I call customer service. I can accept being short staffed, but for 16 months???? You still have the same wait times of an hour today as you did 16 months ago. Worst banking institution ever!!!!!! Changing banks asap after 25 years!

I barely use this bank for a reason. Never cease to amaze me lol

The staff always greets me with a smile! Ronke is my personal banker and I does a great job of assisting me anytime I come in. I'm new to this branch but so far I have nothing to complain about. Thank you

It is 1:52pm in Wednesday 8/8/2018 This place is extremely short staff and disorganized. Only one teller. I don’t have time to wait all day! Thank God I don’t bank in this location. Terrible!!

I went in to have help with my suntrust zelle. I was greeted by very friendly and helpful employee. The employee who walked me through the zelle and even went above and beyond to fix my issue was Wonderful. I asked her name and she said her name was Wonderful. I stopped and read her tag...yes indeed her real name is Wonderful! Wow! Suntrust has a Wonderful Wonderful!!!. Many Thanks for so much kindness from Wonderful! God Bless You!

I love this branch !! Everyone is very friendly. They greet me by name when I walk in the door. The only downfall is they don't have Saturday hours. Easily 5 stars.

If you want zero service, this is the place to go. A couple of years ago, Suntrust used to be a nice neighborhood bank. Helpful, caring. Now, it's impossible to get service. Already dropped them as a mortgage company, now it's time to do the same with my banking needs. Updated. Now they are back to nice and caring.