Truist Burnt Church Rd, Bluffton

This is a Good bank however this branch only caters to white people. I’m a black business owner and my checks are constantly placed on a ten day hold by the branch. I have called customer service and was advised that the Branch supervisor places these holds on my checks not BBT. if I’m making a deposit or withdrawing 500 they always make me wait, they have made me sign papers, they have even told me that they cannot give me the funds that are in my account. If you are a black owned business BBT Is a great for banking however this branch is not for people or COLOR.

Please see JOSE. He was amazing I came in on Friday at 5:26 as they closed at 6 and I was done setting up an bank account with Jose by 5:45. Amazing and great customer service. I recommend seeing Jose very friendly! As they give you a temporary card as well!

The staff is very kind and attentive to customer needs.

I went to this local BB&T bank at (2 Burnt Church Rd, Bluffton, SC 29910) and asked for a roll of quarters in exchange for my $10 bill. The lady behind the glass in the drive through said “are you a customer” I said “no, we are from out of state and don’t have a bank nearby to go to.” The lady said “Yeah, we don’t deal with customers request unless they are banking with us.” I then proceeded to explain that “the target would not give me quarters, the gas station would not give me quarters, the hotel we are staying at would not give me quarters and we needed to wash our clothes, we don’t have a local bank anywhere near by to go to.” The lady said “yeah there is nothing I can do unless you are a customer banking with us.” I then drove off and went to United Community bank at (52 Burnt Church Rd, Bluffton, SC 29910) and walked in and the lady said hi welcome, how can I help you. I politely asked for a roll of quarters making small talk about how hot it was that day. The lady said absolutely and handed me a roll of quarters for my ten-dollar bill. Beyond glad to finally find some good customer service, something that is not here at this bank. Thanks for not helping folks from out of state.

I’ve worked side by side with Leo Evangelista on numerous occasions. He is truly dedicated to his clients and works tirelessly to make sure their needs are met. Highly recommended!

Great bank and location. All your banking needs ask for Cinthya Masis! Well done