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Credit union

TrueCore Federal Credit Union Hopewell Dr, Heath

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3.5
Closed
Saturday9AM–1PM

+1 740-345-6608

https://www.truecore.org/

508 Hopewell Dr, Heath, OH 43056, United States

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    TrueCore Federal Credit Union Reviews

    B

    Brooke Goldsmith
    1

    Slowest drive through ever. Doesn't matter if there is no one in the drive through still takes forever

    Response from the owner

    We’re very sorry that you weren’t satisfied with your experience in the Heath drive thru, Brooke. Due to the pandemic, many of our members who used to come inside to transact business feel more comfortable in the drive thru right now, and that sometimes increases the wait time. We will continue to work hard to serve our members as quickly, efficiently, and safely as possible. Thank you for your membership.

    R

    Robert Young
    5

    Casey went above and beyond helping us with a time sensitive situation. She was very polite and helpful, providing great customer service.

    Response from the owner

    Hi Robert. We're glad you're happy with the service Casey provided. We will pass this along, and strive for this level of service consistently at all of our locations. Thank you for your membership.

    m

    mywoundedspirit
    5

    An incredibly friendly and helpful staff who go out of their way to assist you. I’ve been a member nearly 15 years and have no intentions of going anywhere else.

    Response from the owner

    Thank you for your membership, and for the five-star review!

    C

    Cc Ff
    5

    As a 20yr member they are hands down the best credit union in Licking County!

    Response from the owner

    Thank you for the five-star review, and thank you for your membership!

    Z

    Zarah Oliver
    3

    Not my FavoritevNot the worst bank

    A

    Alisa Byers
    1

    Their app is very slow, will not update unless the actually business is open. Transactions sometimes take 2 or 3 days to even post so your available balance is usually incorrect. But seems fitting so thay they can get money from overdraft fees.

    Response from the owner

    Hello Alisa. We have not had any reports that our app has been experiencing issues. As far as debit card authorizations go, the merchant processes the authorization and also submits the actual charge to post to your account. That basically means that TrueCore does not control how quickly a merchant sends the transaction. We would suggest paying close attention to your available balance instead of the current balance that displays on the app, or better yet, keeping a transaction register with a running balance. Please let us know if we can be of assistance by calling or texting 740-345-6608.

    J

    Jak
    1

    They talk about keeping us all safe during this time but can't be bothered to keep the ATMs up and running.

    Response from the owner

    Hi Jak. We are aware of the issue, and we’re very sorry for the inconvenience. We have the experts with Hyosung involved now, and we’re making progress. In the meantime, we do offer free ATMs at the BP/Duke and Duchess shops in case that helps. Thanks for your patience. By the way, Jak, if you happen to encounter any foreign ATM fees elsewhere because of this outage, please call/text 740-345-6608 or email [email protected], and we’ll be happy to refund those fees for you. Thanks again for your patience.

    N

    Nathan Maddox
    1

    Poor customer service say here waiting to speak with someone for over an hour and they keep messing up my account not pleased at all

    N

    Nick Risolio
    5

    Always helpful and pleasant when i go in

    Response from the owner

    We're happy to help! Thank you for your 5-star review, Nick!

    B

    Brenda Bryan Henley
    5

    Staff is very helpful and friendly

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    FAQs

    • 1. How Can I Contact TrueCore Federal Credit Union?

      You can contact TrueCore Federal Credit Union via +1 740-345-6608. You can fill in our easy-to-use online form to submit your loan application as well.
    • 3. How Can I Request A Loan At TrueCore Federal Credit Union?

      You can fill in our easy-to-use online form on their website. If you need further assistance, you can always check out our website and explore more options to get a payday loan.
    • 5. What Will Happen If I Am Not Able To Repay My Loan?

      Please contact your lender if you are not able to repay your loans. Your lender may adjust the repayment due dates for you to fit your financial situation at the moment. If you default on your online title loans, you may lose the possession of your vehicle.
    • 2. How Can I Find the Location of TrueCore Federal Credit Union?

      TrueCore Federal Credit Union is located at 508 Hopewell Dr, Heath, OH 43056, United States. You can search the address on the map software and visit them in no time.
    • 4. Is TrueCore Federal Credit Union An Agency Or A Lender?

      TrueCore Federal Credit Union is a Credit union that accepts all kinds of loan requests. You can visit iPaydayLoans to get various loan services including online installment loans. In addition, iPaydayLoans, as an online loan service platform, can link our customers with our network of lenders to get dependable loan services.
    • 6. Can I Get Loans With Unpleasant Credit Background from TrueCore Federal Credit Union?

      Yes, it is possible to apply for loan without bad credit such as online personal loans from them. You can contact the loan service providers for detailed information regarding loan requirements. You can also visit iPaydayLoans to get instant loan quotes with bad credit-friendly requirements.