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Toyota dealer

Toyota Certified at Capital Plaza Annapolis Rd, Landover Hills

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4.5
Closed
Wednesday9AM–8PM

+1 301-772-6900

https://www.toyotacapitalplaza.com/

6100 Annapolis Rd, Landover Hills, MD 20784, United States

Apply Online

    Services

    • Auto Loans
    • Brake Fluid Exchange
    • Certified Collision
    • Collision Center
    • Collision Repair
    • Coolant Exchange
    • Drive Line Service
    • Extensive Vehicle Repairs
    • Fuel Injector Service
    • Headlight Restoration
    • Maryl State Inspection
    • Mass Air Flow Sensor Service
    • Multi Point Inspection
    • New Cars
    • Order Parts
    • Parts Center
    • Power Steering Fluid Exchange
    • Toyota Repair
    • Used Car
    • Used Inventory

    Toyota Certified at Capital Plaza Reviews

    d

    danielle rutledge
    5

    I wanna take this time to applaud Crosby for all that he has done! I was there from sun up to sun down but it was all worth it! Crosby was very informative and helpful! He was honest, upfront and provided me with the best deal ever!!! I will highly suggest this dealership and recommend sitting with Crosby! You will not regret it!!!

    Response from the owner

    Hey Danielle, thanks for taking the time to write this awesome review. We're grateful for the kind words about Crosby and are glad that he was helpful, professional, and nice to work with. We will be sure to pass along the kind words! See you again next time.

    M

    M-Xavier MJ Davis
    5

    First I would love to thank the management team, our salesman Earl, and the wonderful females there that put us on the right track as well. The customer service here is outstanding, in fact they’re beyond outstanding for everything they did to make sure we got the car, all the way down to making sure the paperwork was done with no pressure, but if I’m being honest they are the most caring ppl I’ve ever had the opportunity to work with . Again thank you 🙏 guys so much for looking out for us, helping us in many ways, and again the best customer service I ever had in my life at the dealership.

    Response from the owner

    Hi Marcus, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! We are always more than happy to assist you if anything else comes up. Take care!

    C

    Charles Massenberg
    5

    I had a great buying experience at Capital Plaza Toyota. My salesperson Afolarin listened to my needs and matched me with the car I wanted at a fair price. Everyone was very professional and my concerns were addressed in a reasonable amount of time. It was an absolute joy working with Hanna from the finance office. She is a charismatic and competent professional. If you need a car give these guys a try.

    Response from the owner

    Charles - thank you for your review! We are glad to have your trust in our team to take care of you! Congrats on your vehicle, thanks for giving Hanna a special shoutout for her help. See you again next time here at Toyota Certified at Capital Plaza!

    E

    Elizabeth Pedraza
    5

    Luis Medina, exceptional service, as alway this is the 5th car that I got from Luis. We just got a 2019 Rav4 with the best price in the market. The people in the dealership have great attitude. I recommend 100%!!!

    Response from the owner

    Hi Elizabeth - Congratulations on your 2019 Toyota RAV4! The Toyota Certified at Capital Plaza team is lucky to have you as a customer, and we'll let Luis know that you are thrilled with your experience. Thanks for the five-star rating and continued business!

    J

    Janeale Analisa
    5

    I’m so glad I made the decision to visit Toyota at Capital Plaza. Crosby is the best! Not only did he reply to my online inquiry within an hour, he also called me and invited me to come meet him so we could discuss my specific needs and situation. He was patient and really understanding. The thing I appreciated most was that he listened!!! I only had to tell Crosby what I was looking for in an upgraded car one time and he made sure I got it. Two days later I was in my new car. I really feel like he was on my side from the beginning. I’ll definitely be reaching out to this location again and Crosby is who I want to do business with. Crosby also followed up with me often during the process and even after I got home to make sure I was ok and still happy. He really cares about his customers.

    Response from the owner

    Janeale - We truly appreciate you choosing Toyota Certified at Capital Plaza and are delighted to read about your experience with Crosby. It's wonderful to hear that he made it easy for you to upgrade your ride. Congratulations! Thank you for your business and kind feedback.

    A

    Artiztic Stylez
    5

    I had a great experience with Toyota at capital plaza. So I went in for a service check and left out with a new car. The service was immaculate. I was greeted and sent to Cebron Crosby, he had great costumer service and got me the car of my dreams. He listened and understood the assignment.. okay!! I put my trust in him and he exceeded my expectations.I am so thankful for the help and pleased with my purchase from Toyota.

    Response from the owner

    Thank you so much for your five-star review! We aim to get every customer behind the wheel of their dream vehicle, so it's fantastic to see that Cebron did just this. Your business is fantastic to have here at Toyota Certified at Capital Plaza, and we wish you many safe miles in your new ride!

    H

    Hopei Wed
    5

    I want to thank Mr. Emmanuel Madagu for helping me with my purchase my Toyota RAV4 with so much ease and satisfaction. He explained all the features to me in a very calm manner everything done to my satisfaction. I am very happy and pleased with the transaction. I thank the team for a good job and promise to bring you more customers.

    Response from the owner

    It is awesome to see feedback like this about the Toyota Certified at Capital Plaza team! We appreciate you saying that Emmanuel was especially helpful in the purchase of your Toyota RAV 4. Congrats on this amazing new vehicle! Happy driving and we hope to see you again next time.

    E

    Edwad Harbor
    5

    Mr Francis Koroma is an amazing salesman, he got me in a very professional fashion, I fall in love for his charms, the man is smooth. I am happy with the 2.99% Rate. Great man to buy a vehicle from. He kept a smile on my face.

    Response from the owner

    Edwad, Customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Francis, and it was a pleasure having you at the dealership. We appreciate your review!

    A

    Abu Yillah
    5

    Prophet Sam is an excellent salesman. I was impressed with his patience and friendliness whilst working you through the process in details.I will recommend any friend that's in to purchase a car.

    Response from the owner

    Abu, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Sam and the Toyota Certified at Capital Plaza team. Drive safely, and we hope to see you back again down the road!

    C

    Chuks
    5

    I always love to change my car oil at Toyota Certified at Capital Plaza because they offer excellent customer service each time I visit. I also want to thank Ms. Jackie Mays, the customer relations manager, for resolving an issue that I had with my recent visit. Thank you.

    Response from the owner

    Thank you for the great review! We are so glad to hear that you are confident in the Toyota Certified at Capital Plaza team to get the job done. We appreciate you giving us the chance to make things right for you and hope to see you back again down the road!

    Y

    Yetunde Adeyemi
    5

    I purchased my second vehicle with ease and with a good customer relationship. Kudos to the staff. Ms. Hana Butler, you are the best so far, thanks for your help and guidance all through.

    Response from the owner

    Reviews like these make our day, Yetunde! Thank you so much for supporting Toyota Certified at Capital Plaza and please let us know if you need anything down the line.

    H

    Hayda Wallen
    2

    After they make the sale, that's it for customer service. Pray that everything is good with your purchase and that you get everything you were promised. These people switch as soon as you sign. Make sure you get EVER promise in writing. I was promised all weather mats... nothing. Less than 2 months after the sale I am spending over $500 for a tire. Trying to get sales department... nothing calls and emails unansered.

    Response from the owner

    Hi Hayda, we are very sorry to read about your recent experience. Please send your contact information to [email protected]. so we can work with you towards a resolution. Thank you. Rose Bayat, Director of Customer Retention

    A

    Alix Saint-hilaire
    5

    Francis Koroma the smooth talker got me good,he offer me a great rate and a amazing deal. I am happy to meet this man. The man have a great confidence. I am lucky to know Mr Koroma.

    Response from the owner

    Francis and the team are delighted to see that your car-buying experience was a wonderful one, Alix! Thanks for supporting Toyota Certified at Capital Plaza and we'll see you next time!

    t

    tobi onipede
    5

    Met with one of their product specialist Kemi Adesanya when I wanted to upgrade my car her level of product knowledge and her detail to attention is second to non, she was patient and courteous with me. In the past couple of months I have referred 2 of my friends and they all have good things to say about her and the dealership in general...

    Response from the owner

    Kemi is exactly as you described. She has a passion for assisting clients and is packed with knowledge. Thank you very much for recommending Toyota Certified at Capital Plaza, Tobi!

    R

    Rick Dj
    5

    Awesome customer service! Very happy I bought my first car from them. Shout out to Cebron L. Crosby Sr, you made the car buying experience nice.

    Response from the owner

    Rick, thank you for the awesome review and for trusting Toyota Certified at Capital Plaza with the purchase of your first car! We hope you love it for years to come - and we'll be here if you need us down the road! Enjoy!

    A

    Adesina Alaba
    5

    Capital Toyota is a reliable dealer who has the interest of the customers at heart. They make sure they satisfy the customers all the time including Kemi Akinsanya (Product Specialist) that attended to me. I recommend them to whoever want to buy reliable cars.

    Response from the owner

    Thanks for your awesome review. We appreciate the kind words and we will see you again next time. -The Toyota Certified at Capital Plaza Crew

    A

    Alex avila
    5

    Luis Medina is the best! He helped me get the best deal on my Tacoma, all my friends and family have bought cars from him! Come and see him at Capital Toyota!

    Response from the owner

    Thank you for the stellar review, and congratulations on your new Toyota Tacoma, Alex! We're so glad Luis and the Toyota Certified at Capital Plaza team could help you find it - and we appreciate your business and support! Enjoy!

    D

    Deja Robinson
    1

    I STRONGLY suggest you pick any other Toyota service location (I recommend DarCars in silver spring!) because the staff I interacted with lied to me, did not mind risking my safety, and told me to another Toyota to fix an issue they had the tools to address. I chose this location because it was closest to me for My 10k inspection. Earl is my advisor. I sit for two hours or so and am called into the shop because my tires have locks on them and they would need me to locate a key for them. I cannot produce a key for the tire locks (my original dealer never gave me one), so I’m told that they cannot complete the service and I will need to go back to the original dealer for them to address the issue. They give me a receipt that says that they HAD COMPLETED all the service requested and sent me on my way to the original dealer. The real issues are apparent as I visit the more competent service professionals at DarCars Toyota. The advisor I’m paired with at DarCars encourages me to call this Toyota because- within 1 min of my car showing up they were able to determine (1) there are no tire locks on one side of my car and (2) the locks on the other side are Toyota locks which are removable by Toyota servicers. My advisor encourages me to call this Toyota back to figure out the miscommunication. Now the lady on the phone- if I had her name I’d put it here but she was the most infuriating person I’ve ever interacted with. I had one request- and I was very polite- I told her I had just came from there, I needed to talk to my advisor Earl to discus the car issue because my advisor at the DarCars Toyota was confused about why service could not be completed. I was on hold for 30 mins, with this woman popping on to the phone every 3-5mins to say a combination of the following: How can I help you? Earl is with a customer He says that the tires are locked Please hold These responses would repeat as if I was talking to a new person every time. I explained multiple times that I needed to speak DIRECTLY to Earl, and was only being told the same information over and over that “he says this” and “he says that”. Eventually the advisor from DarCars request to speak to a manager, because at this time it was obvious that Earl was dodging my calls or the Customer service lady had no intention of ever connecting me with Earl. We are told from the manager that Earl is not in the building at all. I share that the woman on the phone just told us that he was with a customer. He shares that this cannot be possible because he is on his lunch break and likely 5 minutes from returning. At this point I’m very frustrated, I have no idea who’s lying to me- but thankfully my advisor at DarCars takes control of the situation. She requests Earl calls her asap to discuss the car when he returns. My DarCars advisor gets a call back shortly, and explains the situation above hitting on the following points (1) There are only locks on one side of the car, this is a safety issue you should’ve flagged during your inspection. You should’ve notified the client of this (2) the locks on the other side of the car are Toyota locks. As a Toyota service location you should have a master key. You would’ve been able to complete this service if you were more attentive. (3) You did not document that you did not preform the services as described on the receipt. I need confirmation that this receipt is not correct so we may preform the services as described without additional charge. I cannot speak for Earl’s response but I was told by my servicer that this was an easy fix and truly shows the incompetence of the service professionals at this location. DarCars Toyota got my car in and out within the hour with my tires rotated + new locks installed + a key for the locks. This Toyota is a location to AVOID at all costs. Luckily there are a few other ones around here, I strongly encourage you to look elsewhere because you may have to be sent to another Toyota ANYWAY to have your service completed.

    Response from the owner

    Please allow me to apologize that we did not provide you with the level of service that you expect and more importantly deserve when doing business with us. I am very sorry for our overall poor performance and for the inconvenience it caused you to have to go to another service facility. I met with our team today to discuss your experience and Tom Dadgar, General Manager called and left a message for you. Please return Tom's call at your convenience. We understand that we can not make up for our poor performance, however, we really want to try. Thank you for taking the time to share your feedback and for the opportunity to improve the overall service that we provide. Rose Bayat, Director of Customer Retention [email protected]

    A

    Abdul Terry
    5

    Francis Korona and Mr Lee at service are the two best customers service professionals at capital Toyota, they have professionalism in them with great experience,I wish to give both Francis Koroma at sales and Mr Lee at service a 10 star reviews

    Response from the owner

    It makes our day to see that your experience with our team was an excellent one, Abdul! Thank you so much for supporting Toyota Certified at Capital Plaza and we'll see you next time!

    B

    Bintia Bah
    5

    Today I brought my first car as a buyer. Kemi helped push so much for me to get this car and I really appreciate her so much. She helped my family and I am forever grateful

    Response from the owner

    We're so pleased Kemi stepped in and provided a top-notch buying experience for you. Thank you for the wonderful review and we hope you enjoy the new ride! - Toyota Certified at Capital Plaza

    G

    Geogette Ajong
    5

    It was a great experience doing business with Toyota, i contacted @kemi Akinsanya, who is a sales representative at Toyota, she assisted me in finding just the right car i needed at a perfect price. She answered all my questions and assisted me throughout the whole process. I even contacted her some days later after i got my car for some questions that I had after the day i got my car, she was so helpful and always ready to help, i recommend everyone to trust Toyota Certified at Capital plaza for their awesome service.

    Response from the owner

    Thank you for the review! We're glad to see that Kemi answered all your questions and took excellent care of you! We appreciate it, and we'll see you again soon. --The Toyota Certified at Capital Plaza Crew

    A

    Amadu Bah
    5

    Mr Francis B Koroma is an amazing Salesman that made my day, he took me out of a troublesome Rav 4 and put me in an Highlander, I am so grateful and happy. Francis Koroma is the best

    Response from the owner

    Thanks for the review and the kind words about the team! We appreciate your business, congrats on your Highlander.

    M

    Mohamed Kamara
    5

    I came back to Toyota and Mr Francis Koroma traded me out of my Camry with a lower interest rate of 2.99% .I couldn’t believe it,because my credit score was as low as 445 score,I was an amazing deal.go see Mr Francis Koroma it u are interested in purchasing a vehicle.

    Response from the owner

    Mohamed - We are very glad to hear that Francis helped you get into a new vehicle. Thank you so much for recommending him and rating Toyota Certified at Capital Plaza five stars! We are grateful for your business.

    D

    Daniel Akwara
    5

    Kemi Akinsanya my sale person is an awesome person. I traded my 2018 Camry for a 2019 Rav4 Xle....What an upgrade!. I'm super pleased and happy with the whole process. This lady is so professional, lovely smile and courteous. Thank you Kemi and the whole team.

    Response from the owner

    Daniel, we're over the moon that Kemi and the Toyota Certified at Capital Plaza team made your trade and purchase experience such a success! Thank you for the glowing review, and congratulations on your new 2019 Toyota RAV4 XLE - we hope it serves you for many miles to come. Enjoy!

    D

    Deba Stone
    5

    Me Francis Koroma the great sales Man,I am happy to mete Francis,very honest.I hope he become a mánager because of his honesty

    Response from the owner

    We couldn't agree more that Francis is a great asset to the Toyota Certified at Capital Plaza team. Thank you so much for the kind words, Deba!

    B

    Brian Gorman
    5

    I've brought my car here for years and it's been well taken care of each time, but I'm giving 5 stars especially to Alex, the service manager. My wife and I, along with our 15 month old, got a flat tire and managed to get near the dealership. When the wheel wouldn't come off the car, I walked in and asked for help. Alex kindly came over with another employee to help us finish changing the tire and get safely on our way.

    Response from the owner

    Hi Brian, thank you for your kind review; we are happy to pass along your comments to Alex here at Toyota Certified at Capital Plaza! Thank you so much again for your feedback! We hope you have a great day!

    3

    3D 3D
    5

    Mr Francis Koroma is a blessing to us, I am very happy to meet him because he save my life by putting me in a good reliable vehicle. Mr Francis Koroma is a real gentleman with home training. He is very honest and helpful. I am bless to know him.

    Response from the owner

    We are happy to see that Francis and the team went above and beyond to make your car-buying experience a great one. Thanks for supporting Toyota Certified at Capital Plaza and congrats on your new car!

    R

    Rick Thiel
    1

    Called the service desk and got an appointment at 09:30 on Monday morning (nothing available for Saturday). Needed to investigate “check engine light” and get routine maintenance done. At the dealership, cars are haphazardly parked at the entrance to the service bay, no one to control traffic or greet customers, much confusion as to where to go. Inside, no control what so ever with many people standing around. Not sure what is the point of an “appointment”?! Finally got to talk to someone behind the desk and was informed the service center does not have any Hybrid Mechanics to work on a Prius. Do not know how this location has the rating that it does.

    Response from the owner

    We are very sorry Rick for the inconvenience that we caused with your recent visit. Alex Garcia, Service Manager will contact you to schedule a time for you to return to have your vehicle repaired. Thank you for taking the time to share your experience and for the opportunity to regain your confidence in our ability to serve you. Rose Bayat, Director of Customer Retention [email protected]

    D

    Denise Nelson
    5

    car purchase experience could never be better, Mr Idris made the time worthwhile, he made sure I got all the features I wanted in my vehicle and was so patient with me. thank you for your time.i had a great deal

    Response from the owner

    Hi Denise, we're glad to see that you enjoyed working with Mr Idris. Congrats on your vehicle, and we'll see you again next time here at Toyota Certified at Capital Plaza.

    T

    Taiwo Tinuola
    5

    We have had beautiful experiences here. Kemi Akinsanya goes all out to ensure we are satisfied. We have had the pleasure to introduce others and kemi has helped them to get their dream cars. Thank you so much

    Response from the owner

    It's wonderful to see that Kemi goes above and beyond to take care of you here at Toyota Certified at Capital Plaza! We appreciate your business and kind words.

    S

    Stephanie Dike
    5

    Samuel Agholor was my sales person. He is so nice and reliable. He has good customer relationship. He is the guy you should ask for whenever you want to buy a car. You would love working with this guy.

    Response from the owner

    Stephanie, thanks for reviewing Toyota Certified at Capital Plaza! We're pleased that Samuel was kind, reliable, and trustworthy. We will pass along your kind words, and happy driving in your new purchase!

    U

    Uche Ezeoke olushola
    5

    Francis koroma is a professional salesman, I was refer me to him was honest about this man,he put me into a 2018 jeep campus, I am happy and will stay in closed contact with Mr Koroma.

    Response from the owner

    It is great to see that Francis went above and beyond to make your experience a great one! Thanks for supporting Toyota Certified at Capital Plaza and congrats on your new car!

    S

    Simon Tamukong
    4

    I encountered a serious and very welcoming lady ,Ms Kemi Akinsanya , who had earlier called me that morning . She finally convinced me and I bought a Highlander XLE . Her customer service was excellent and I will recommend her to anyone going to this site for a car.

    Response from the owner

    Simon - Thank you for recommending Kemi! We are overjoyed that she helped you drive home in your Toyota Highlander XLE. All of us at Toyota Certified at Capital Plaza appreciate your business and kind review. Safe travels!

    a

    abdul savage
    5

    Mr Francis Koroma a great salesman,great service, amazing man, honest and sincere.i am happy with my vehicle he sole me. Great rate 2.99%

    Response from the owner

    Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Francis and the Toyota Certified at Capital Plaza team. Drive safely, and we hope to see you back again down the road!

    D

    Dan
    1

    Very bad customer service, The sales person hang up the phone on customers, and she did it twice for no reason. You can't really do business like that and they don't even have a system to see who you have spoken to, they are kinda covering each other's mess. The sales Manager has to fix those kinds of issues.

    Response from the owner

    Hi, Dan, we are really sorry to read about your experience with our sales team. We would like to learn more about your experience. Please send your name and contact information to [email protected]. We look forward to working with you Rose Bayat, Director of Customer Retention

    F

    Folashade Ajagbe
    5

    Mr Franncis Koroma is very professional in what he does, he is honest and trustworthy, I. Am happy to have meet him at the service center,I am happy with my sale.

    Response from the owner

    We're delighted to hear that you have such confidence in Francis and the Toyota Certified at Capital Plaza team, Folashade! Thank you for the fantastic review and for trusting us with your business - we hope to see you back again down the road!

    K

    King Zorro
    5

    Mr Francis B Koroma is a great salesman,He’s great with marketing , he helP me with passion,very smart young man,he gave me a great deal,I am happy to meet him.

    Response from the owner

    It is terrific to read your glowing review of Francis and the team! Thank you for choosing Toyota Certified at Capital Plaza and for stopping by to share your experience. Safe travels in your new car!

    S

    Sunvee Ahmed
    5

    5 star service from Mr.Francis Gomez as always.I have been keep coming back to get servicing for my camry because of him.He is always humble and make sure i was taken care of.This is the type of customer service i always appreciate.

    Response from the owner

    Sunvee, thank you for your kind words about Francis and the team here at Toyota Certified at Capital Plaza! It's our pleasure to provide exceptional service to our guests, and we're so happy that you appreciate our efforts. Many thanks for bringing your business our way, and we'll be here whenever you need us next!

    Q

    QUEENOLOGY ZEE
    5

    Me Francis Koroma help me with my car purchase, great salesman, lower my interest rate and put me in a 2019 Rav 4, I am happy with my sales

    Response from the owner

    We're glad Francis was such a help throughout your car-buying experience! Thank you for the wonderful review and for trusting Toyota Certified at Capital Plaza to make it happen - we wish you safe travels in your new 2019 Toyota RAV4! Enjoy.

    D

    Desmond Woyome
    5

    This is a great collission center I have dealt with especially with Carl Yun the Manager. He was so helpful and professional when my wife Lexus RX 350 was stolen and vandalized. With no recommendation we decided to try this Collision Center and I have no regret at all I did. Please try it and you will have the same experience. Great Job Carl.

    Response from the owner

    Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

    A

    Amuzie Okwudili
    5

    Had a great experience at the dealership even after my vehicle purchase, Idris has been so helpful..

    Response from the owner

    We're glad Idris and the Toyota Certified at Capital Plaza team delivered a fantastic purchasing experience from beginning to end, Amuzie! Congratulations on your new vehicle, and thank you for trusting us to help you find it!

    M

    Marilyn leiva
    5

    Francis Koroma is a very helpful guy,he put a smile on my face because I was I very needs of a vehicle,very trustworthy guy,I am happy to meet him.

    Response from the owner

    Hi Marilyn - Thank you for taking the time to share your kind review of Francis and the team! We are grateful for your business and we hope to see you again at Toyota Certified at Capital Plaza. Happy driving!

    C

    Crisly Vallejo
    5

    My experience was very pleasure with my purchase on my vehicle Hilda it’s very helpful and grated customer service. I recomended capital Toyota

    Response from the owner

    Crisly - thank you for your review! We appreciate your business here at Toyota Certified at Capital Plaza, see you again down the line!

    W

    Willie Sawah
    5

    Mr Koroma is an amazing guy,we are happy to know him,he help us with style,he is great,we are happy,good deal.

    Response from the owner

    Thank you for the great review, Willie! We appreciate your kind words here at Toyota Certified at Capital Plaza.

    I

    Irine Higgins
    5

    What a pleasure to be at Capitol Toyota today. I had a very great deal and a wonderful service. My agent Mis. Kemi was so helpful to me. She was wonderful and a great person. I highly recommend Capital Toyota.

    Response from the owner

    Hello Irine, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

    A

    Adolf Ashu
    5

    Best experience at a dealership, Idris made it worthwhile..I will recommend the sales man to anyone.great job

    Response from the owner

    We are delighted to receive your recommendation! Thank you for your support of Toyota Certified at Capital Plaza.

    D

    Desmond Doherty
    5

    The black older guy in his fifties is always friendly and nice to me. He is been there for decades and he's very experienced with questions. He worked in service and I have known him for years and I never asked him his name. The older brown skin lady is always nice. I think she's the receptionist and cashier. Friendly people at the dealership and very caring.

    Response from the owner

    Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    E

    Elizabeth Pedraza
    1

    I don’t know if some one care or something at this point is worthless but this place is so bad , I went to buy a car I ended with a Rave 4 2018 it was bad a lot of problems I spend 2 day to get a car full days they just don’t care unprofessional I just went back to return the truck they have all my account info card info they didn’t take the money out because the person on charge was sick so later they call me I miss my payment and I was busy I had to take my husband to the doctor and they call me to drop the truck back I was like wow ..! They said I miss my payment so I ended dropping off the truck and when they see me and explain they didn’t know about the card on file and agreement so at the first was so racist to my husband and me my daughter trying to explain the manager he walk away it was a lot going on thank god is over the financial manager was so mine so yeah no way to go back to this location

    Response from the owner

    We are very sorry Elizabeth that we were unable to earn your business. Thank you for taking the time to share your experience with us and for the opportunity to improve the service that we provide. Rose Bayat, DIrector of Customer Retention [email protected]

    a

    asikoko anwuli
    5

    Toyota in Capital Plaza has taken a new stride, came across Francis Koroma and He is a true representative , His customer approach is second to none. Thank you so much for all you do.

    Response from the owner

    Francis will be honored that his exceptional customer service has earned us this wonderful review! Thank you for taking the time to provide us with positive feedback, and the Toyota Certified at Capital Plaza team wishes you many safe miles on the road ahead!

    D

    Dauda Koroma
    5

    Francis Koroma is an amazing salesman,he gave me an excellent deal,I am happy and excited.I will always thanks Mr.Francis for his good job.he is my newly salesman.

    Response from the owner

    Dauda - thanks for posting about your 5-star experience with our team member Francis. On behalf of all of us at Toyota Certified at Capital Plaza, we wish you safe travels!

    A

    Allyson ROCK
    5

    Probably the best dealership with super friendly staff(sales and service department).Idris was committed to offering great service and great deal in my buying experience, the atmosphere was awesome and I’m definitely recommending this dealership to everyone

    Response from the owner

    Thank you, Allyson, for taking the time to share your positive buying experience with our team! It was a pleasure to work with you at Toyota Certified at Capital Plaza! We will certainly pass your compliments along to Idris for doing a standout job during your sale.

    p

    pdixon516
    5

    I am happy to come across Mr Francis Koroma, While i was at the service station at Capital Toyota,he help me with a better interest rate and lower payment on a 2021 Toyota Corolla,great guy to deal with,i am giving him 10 stars

    Response from the owner

    We're always happy to assist you in finding a deal that will meet all of your needs. Francis will be elated to receive your 10 star rating, and the entire Toyota Certified at Capital Plaza team hopes you're enjoying every mile in your 2021 Toyota Corolla!

    R

    Rebecca Stevens
    5

    Francis koroma my sales is the absolute best!! He works for the customer and makes sure you leave happy and satisfied.

    Response from the owner

    Rebecca, we're glad Francis was such an asset throughout your buying experience! Thank you for the amazing review and for taking your business to Toyota Certified at Capital Plaza. Safe travels!

    T

    Tessy Peters
    5

    Samuel Agholor was a wonderful and outstanding marketer that talked me into buying the beautiful Toyota Avalon am enjoying now. He was very patient from the beginning to the end during the transaction, he made me comfortable to the point of buying me lunch, what a pleasant marketer he is. With the warm approach I received, I will always recommend people.

    Response from the owner

    Hi Tessy, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! Thanks again for the recommendation, and have an amazing day!

    S

    Susan Brown
    5

    So far, the customer service has been 5 star based on the 3 people who I have talked to... From making the appointment with Alex to nice lady who gave me wifi password... And the guy who checked to make sure there was a chair in a quiet room and the brought a more cushy chair... then when he saw me looking for my car, he came out and found it for me. OMGoodness! How can you do better?

    B

    Beatriz gloria ah Dios te amo mi Dios Arias
    5

    Hilda sorteo have grate Customer Services i recomended capital plaza dealer

    Response from the owner

    Thank you for the glowing review and for recommending the Toyota Certified at Capital Plaza team, Beatriz! We hope to see you back again next time!

    A

    Adriana A
    5

    Went to purchase a vehicle today and was over satisfied with the help I received from Mr.Crosby Sr. I appreciate the lengths he went through to see that I was satisfied.

    Response from the owner

    Your satisfaction is our ultimate goal, Adriana! It was truly our pleasure to assist you, and we're so glad to hear how happy you are with the results of our assistance. From all of us at Toyota Certified at Capital Plaza, congratulations on your new ride and safe travels!

    S

    Samuel Tope
    5

    Samuel Agholor was my sales man. He gave me good attention and advice on how to go by my business and also how to deal with his Toyota company. I really appreciate him because he treat me so well. He actually make a good inpact in his office to customers..thank you sir. God bless u

    Response from the owner

    Hi Samuel, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! We hope to see you soon!

    S

    Siaka Bamba
    5

    Kemi Akinsanya is a fantastic salesperson. She is the best salesperson I have come across in US so far. She is patient, detailed, has a fantastic knowledge of the vehicle and above all very professional. She was able to manage my time appropriately. I’m happy I got a good deal after I totaled my last vehicle. Kudos Kemi.

    Response from the owner

    Siaka, thanks for giving Kemi this shoutout! We are so pleased that she was patient, knowledgeable, and wonderful to work with. We appreciate you taking the time to leave us this excellent 5 star review. See you again next time here at Toyota Certified at Capital Plaza!

    S

    Segun olubadewa
    5

    Am so happy and satisfied with Prophet Samuel for the advice and satisfission for the car l purchased.

    Response from the owner

    Hi Segun! Thank you for the five-star review for Toyota Certified at Capital Plaza! We are happy to read that Samuel provided you with great advice and ensured you felt 100% satisfied with your car purchase. Enjoy it!

    N

    NTS TIRES
    5

    Mr Francis Koroma is a great salesman,he help us with our chr purchase,we are happy with our salesman Mr Koroma

    Response from the owner

    Congratulations on your new vehicle! It is gratifying to know that Francis and the team took such great care of you throughout the purchase process. Thank you for choosing Toyota Certified at Capital Plaza!

    L

    Lorraine Barton
    5

    Luis Medina. Was very courteous and helpful as a internet sales director i appreciated his support.

    Response from the owner

    We're glad Luis was such a help, Lorraine! Thank you for the wonderful review and for allowing Toyota Certified at Capital Plaza to assist you! Safe travels.

    S

    Samuel Sunday
    5

    Kemi Akinsanya was very helpful and professional during my prospecting and deal closure. Thank you Kemi.

    Response from the owner

    Samuel, we are happy to hear that Kemi and the team gave you a five-star experience! Thank you for trusting Toyota Certified at Capital Plaza with your business, we hope to see you again down the road.

    O

    Olga Romero
    5

    Ms,Hilda provide grate customer service do her best for me to make my dream come true to buy my vehicle.

    Response from the owner

    Olga, seeing your great review of Hilda and the team makes our day! Thank you for choosing Toyota Certified at Capital Plaza, we wish you many safe miles in your dream car.

    O

    Olamide Adejoro
    5

    Kemi Akinsanya is a fantastic sales person and very professional. She made it easy for me to choose the best option for me.

    Response from the owner

    Olamide - we're thrilled to hear that Kemi was such an asset in your car-buying experience! We appreciate the kind words and will be sure to pass them along. Drive safely - we hope to see you back at Toyota Certified at Capital Plaza down the road!

    d

    dan logan
    5

    I came to dealer and Francis koroma helped me very good. Was very professional and got the deal fast and precise. Thanks

    Response from the owner

    Thank you for the great review, Dan! We are so glad to hear that you had such a successful experience working with the Toyota Certified at Capital Plaza team. Drive safely, and we hope to see you back again down the road!

    N

    Nigeria & Africa Renaissance Initiative Inc
    5

    Samuel Agholor was a wonderful + very helpful salesman who went above and beyond to assist in getting the car of my dream today. Thanks a lot for the help. God bless you real good.....

    Response from the owner

    Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

    a

    adebayo oyekoya
    5

    Pastor Agholor Samuel was my sales representative and I love his services. He is a great guy and a professional. I will recommend him to everyone.

    Response from the owner

    Hi, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. Thank you again for the great review!

    K

    Kristen Soza
    5

    The service here is AMAZING. i’m a first time buyer and thankfully I had Luis Medina to help me out. He did help out the best he could to make sure i was satisfied with this purchase. I was there for a few hours but Luis definitely made sure to give me updates on what’s going on. If you come to this Toyota Definitely look for Luis he's great at his job.

    Response from the owner

    Thank you for the review, Kristen! We're glad to have your business and to read these kind words about Luis. We will let Luis know that you're satisfied with your vehicle. See you again next time here at Toyota Certified at Capital Plaza!

    A

    Al Alnajjar
    5

    The service dept. Rep and Manager (Oscar and Alex) were very pleasant and professional. We did not get service there yet since we are new customers, however, they have already established great communication with us so far. Hope the service preformed in the next few days will be a good experience as well. Oscar you will go far with this attitude. Keep it up please. Advice to anyone who reads this: if a dealer lies and gives you different quotes just WALK AWAY and find another business to deal with.

    Response from the owner

    Al - Thank you for the kind words about Alex and Oscar! We are happy to hear that they've left a great first impression along with straightforward service. We look forward to assisting with your auto needs! Enjoy your day.

    A

    Anim3wxxb
    5

    I would like to give the whole Toyota and Management team a huge thank you! Special shout out to our car salesman Mr. (CB) Crosby for believing and allowing us to keep the faith, that it can be done! He has excellent customer service, works very professionally and proficient, very patient in getting the job done. As a parent we are happy customers you made my daughter’s day! Referrals are on the way!

    Response from the owner

    Thank you for taking the time to share! We want the most for our guests, and we are so glad to hear that you had an outstanding purchase experience working with the Toyota Certified at Capital Plaza team. We appreciate the kind feedback and hope to see you again down the road!

    C

    Chioma Nwobike
    5

    My experience here was very good. Mr Emmanuel Madagu ,my sales consultant was so helpful with the purchase of my car. He made acquiring my car here so easy and stress free. Would definitely recommend him to anyone who intends to get a car here would not regret it.

    Response from the owner

    Congratulations on your new car! We are delighted that Emmanuel and the team could deliver such a positive experience here at Toyota Certified at Capital Plaza. Thank you for leaving a review!

    S

    Sandrine
    5

    My advisor Oscar Herrera was absolutely the best I’ve ever worked with at any Toyota dealership. I went in for routine maintenance and left satisfied above and beyond with the care and expertise of my car. I would highly recommend Oscar and he will be my go to at my next service.

    Response from the owner

    Oscar is certainly one of our very best and we are thrilled to see that he made your experience wonderful, Sandrine! Thanks for choosing Toyota Certified at Capital Plaza and we'll see you next time!

    K

    Kingandyplay
    5

    I had an awesome experience with them. The customer service was great and a big thanks to all the staff especially the sales consultant( Cebron Crosby ) that helped me through the process of purchasing my car. If you're looking for a nice car please go there.

    Response from the owner

    Congratulations on your new car! It is gratifying to know that you had such a successful experience working with our team and we hope to see you again down the road. Thank you for choosing Toyota Certified at Capital Plaza!

    D

    Da'Quan Palmer
    1

    Sold a car with a TPMS light on. Prior to leaving the lot, the light was turned off which was a temporary fix because the light turned back on soon after. In addition, the tire of the car continues to go flat, which tells me that nothing was fixed when it was taken to the garage to get the TPMS light turned off. Several times this dealership has failed to replace the tire and certify this car as it should be. Frustration is growing with the unprofessionalism.

    Response from the owner

    We are very sorry Mr. Palmer to read that you continue to have a concern with the TPMS. Alex Garcia, Service Manager will contact you and schedule a time for you to return so we can take care of this matter for you. Thank you for taking the time to share your experience and for the opportunity to work with you towards a resolution. Rose Bayat, Director of Customer Retention [email protected]

    A

    Adebayo Oteju
    5

    Great car 2019 Rav 4, Kemi Akinsanya was awesome, her marketing professionalism convince to buy the car.

    Response from the owner

    Hi Adebayo - Congrats on the new 2019 Toyota RAV4! We are so glad to read that Kemi provided a five-star experience here at Toyota Certified at Capital Plaza. Enjoy your new ride!

    V

    Victor Nice
    5

    Kemi showed professionalism in doing her job. Because of the way she attended and resolves my doubts, I was able to purchase a car. I was pleased with her because she took all her time to persuade me in buying a car. I will always recommend her to friends and family

    Response from the owner

    Hi Victor - It is terrific to hear that Kemi took such great care of you! Thank you for choosing Toyota Certified at Capital Plaza and for stopping by to leave a review. Safe travels in your new car!

    O

    Ololade Olawepo
    5

    Samuel Agholor he is such a good man, his costomer service is topnotch. Since have been doing my oil change he will always check on all guests and make sure they are been attended too. He gave me his card that year, and since then he will send an advert or any opportunity from the company which, he did on Tuesday and I had to come and here I am getting a car, all thanks to him. He is good, patient and very accommodate, very easy to understand 😀. Thank you sir.

    Response from the owner

    Ololade, thank you for the great review! We are thrilled to hear that you had such a successful experience working with Samuel and the Toyota Certified at Capital Plaza team. Drive safely, and we hope to see you back again down the road!

    G

    Gallus Ajong
    4

    Mr Emmanuel is the best sales man here I came here with my sister just to look and have the idea of buying a Toyota RAV4 but after he spoke with us and showed us everything about the car, we decided to buy the car the same day without any problem. We are very happy and satisfied with mr. Emmanuel and the sales team and we promise to bring our friends here.

    Response from the owner

    We're glad Emmanuel and the Toyota Certified at Capital Plaza team delivered the top-notch service we strive for, Gallus! Thank you for the great review and for taking the time to share - we hope you and your sister love the new Toyota RAV4! Safe travels - and we hope to see you again!

    J

    Jose Chicas
    5

    Thank you Luis Medina for all you help we are very satisfied with your experience and your knowledge.

    Response from the owner

    We're glad Luis could assist you, Jose! Thank you for the wonderful review and for taking your business to Toyota Certified at Capital Plaza!

    A

    Audrey Johnson
    5

    Mr cebron Crosby is a wonderful and amazing sales person He is knowledgeable of all the questions and answers that I asked him. He is an excellent asset to your company. Five stars to him

    Response from the owner

    It makes us happy to hear that Cebron was wonderful to work with. We appreciate your business here at Toyota Certified at Capital Plaza!

    M

    Michael Iyoha
    1

    I feel very upset, If there's a negative star that's what I will give to Toyota Certified at Capital Plaza. This is my 2nd vehicle I am getting from this dealership and it has been issues from day 1. I got a Toyota RAV 4 2021 with a clean title only for me to get home to see the car was just painted to look clean, and the vehicle has been involved in a previous accident that wasn't reported. The bumper is loosed brought it in to be fixed. they had my car for 2 weeks with no rental given to me and the bumper is still the way it was when I took it in. I had a very good APR on the car, Mr Ken the Manager just keep promising and nothing will be done. A vehicle I just bought I have changed tires because the front suspensions are bad. I am spending money on a "new car" the guy doing the alignment told me this car was in an accident. I just feel very frustrated. I have been very patient but now I don't think I will ever want to transact business with this dealership anymore.

    Response from the owner

    Please allow me to apologize for the difficulty that you are having with the vehicle that you purchased from us. Tom Dadgar, General Manager will contact you and work towards a resolution. Thank you for taking the time to share your feedback and for the opportunity to regain your confidence in our ability to assist you. Rose Bayat, Director of Customer Retention [email protected]

    a

    adekunle adejumo
    5

    I refered a friend to Kemi Akinsanya, a sales representative. She is very reliable and I love her services. Responsive to messages/calls and items are exactly as displayed. She treats customers with upmost respect. Thank you so much. Will definitely recommend for anyone looking for a car to buy from her.

    Response from the owner

    Thank you for the review and for trusting Kemi to take care of you as well as your friends. We appreciate your business and kind words! --The Toyota Certified at Capital Plaza team

    D

    Darlene Mahmoud
    5

    Mr. Cebron L. Crosby Sr. Was my sales consultant and he was very helpful and professional in doing his job; and he explained everything to me concerning the SUV and I love the vehicle that l drove away in and I would recommend him to anyone in the market for a vehicle. Great Job Cebron.

    Response from the owner

    Darlene, thank you for the great review! We are very proud of our team, and it means a lot to hear that Cebron went the extra mile to assist with your purchase. We will be sure to pass on the kind feedback to him. Drive safely, and we hope to see you back again at Toyota Certified at Capital Plaza!

    P

    Prince Ken-louis
    5

    Kemi Akinsanya my Product Specialist is a super super professional sales woman. Her personality just fits the job 100%, her customer service is top notch, excellent product knowledge, she even thought me a lot about handling my credit, financing and lots more. My second vehicle with her at an excellent APR of 1.99% certified vehicle with 7years/100,000miles. I recommend all to work with her. You will be glad all the way.

    Response from the owner

    Thank you for taking the time to review us! We are so glad to hear that you are so confident in Kemi to get the job done. We will be sure to pass on the kind feedback to her. Drive safely, and we hope to see you back again at Toyota Certified at Capital Plaza!

    L

    Lion Lopez ernandez
    5

    I want to thank Luis Medina and Capital Toyota for all the help and support throughout the whole process of buying my car! There are very nice and professional! I will definitely come back there for my next vehicle! ⭐️⭐️⭐️⭐️⭐️

    Response from the owner

    Thank you for your enthusiastic review, Lion! We're delighted that Luis and the rest of the Toyota Certified at Capital Plaza team delivered excellent service to make your experience easy. We look forward to working with you again. Enjoy your new car!

    J

    James Ford
    5

    I have had the best experience at Toyota capital plaza with Hanna and Louis dealing with me and my car buying experience...they are a part of people I now consider family along with Francia and Tom ....I would recommend them to anyone who is looking to buy a car ...new or used ....if you don't believe me ..just ask for any of the people I just mentioned and I promise you that they will make you feel like family too ....THANK YOU SO MUCH TOYOTA

    Response from the owner

    James, it made our day to see your five-star review! Thank you for taking the time to share your appreciation of Francia, Tom, Hanna, and Louis. They are a great team and it's wonderful to hear you had such a positive buying experience with them. Until next time! - The Toyota Certified at Capital Plaza Team

    H

    Hakeem Salami
    5

    Mr Francis Koroma the greatest salesman in the DMV ,smart young man, he help me switch into a 2021 camry, I am so happy with my sales. Mr Koroma is my salesman for life

    Response from the owner

    Congratulations on your new 2021 Toyota Camry, Hakeem! We are happy to hear that Francis left such a great impression and ensured your buying experience was effortless. Thanks for choosing Toyota Certified at Capital Plaza!

    M

    Marie Jean Pierre
    5

    Prophet Samuel Was very kind and helpful.He surely does have great customers skills.I would recommend him to anyone who want to get a car.

    Response from the owner

    Marie, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Samuel and the Toyota Certified at Capital Plaza team. Drive safely, and we hope to see you back again down the road!

    A

    Adetoye Adeyemi
    5

    Hana butler is so amazing in doing her Job. She has good experience and made my deal with Toyota a beautiful experience. Thanks Hana.

    Response from the owner

    Thanks, Adetoye, for the five-star review and for giving a shoutout to Hana! The Toyota Certified at Capital Plaza is grateful you received exceptional service and found a new car you are excited about. Safe travels!

    P

    Paul Barrett
    5

    I purchased 3 cars from Darcars in silver spring my last car I purchased was in 2019 I just felt something was wrong so on my service I came and ask Ms Kemmy Akinsanya she referred me to Ms Hanna Bulter she gave me her best option and assured me that she will get me in the car I wanted she kept her words The whole team was amazing Mr Kenneth and Francis call me about the car they also kept it from not being sold Ms Francis was accommodating with a meal while I waited I am so happy the team when above and beyond I also like the family oriented environment

    Response from the owner

    Thanks for the review! We're glad that the entire team was supportive and wonderful to work with. We appreciate the kind words and are glad that you're satisfied! See you again next time here at Toyota Certified at Capital Plaza.

    M

    Muruf Amuds
    5

    Francis Koroma is a very experienced salesman, he met all of my gold, honest man,great salesman with scales

    Response from the owner

    It is awesome to see this review. We're glad that Francis was wonderful to work with. See you again next time here at Toyota Certified at Capital Plaza!

    D

    Dee Jackson
    5

    I needed parts that had to be ordered. Lee Tensley kept me informed throughout the process until they arrived. I took my car in on 12/14/21 for installation and other service. It pretty much took all day. However, Lee stayed after it was time for him to get off to make sure that I was taken care of. This is the type of customer service that I appreciate. Lee was professional, supportive, informative and reassuring throughout the entire day. I'll continue to take my car to Capital Plaza Toyota for service and hope that Lee's there to take care of me!

    Response from the owner

    Dee, thank you for this great review. We are pleased that your service experience was a seamless one, and it's great that Lee went above and beyond to ensure that your vehicle is running smoothly. It's nice of you to say that he was professional, supportive, and informative. See you again next time here at Toyota Certified at Capital Plaza!

    P

    Pooja Nagar
    5

    We had an awesome buying experience with salesman Daniel and Emmanuel. We bought the car from out of state and therefore had could not go and see the car. Both of them were very helpful in answered all our questions and showed us the car on online which made it easier for us to make a decision. I would highly recommend them.

    Response from the owner

    Hi Pooja, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    C

    Charles Asikoko
    5

    Mr Francis Koroma the Greatest salesman in Toyota, He sold us a Highlander ,we are happy because the man is so professional. He is a kind nd honest guy. We love him alot.20 Stars

    Response from the owner

    Charles - Happy customers make us happy! We are delighted that Francis helped you drive home in a Toyota Highlander while providing professional service. Thank you so much for shopping at Toyota Certified at Capital Plaza!

    w

    wunmi adegbuyu
    5

    I couldn’t imagine buying a car could be that simple! They are helpful, friendly and I have the most satisfying customer service! Mr Sam Aghoholor did a great job ! In fact from the front desk ,sale representatives , accounts department, they all made me feel at home ! I will recommend Toyota capital plaza again and again to all my friends and acquaintances! I rate you guys 100%! Keep up the good job!

    Response from the owner

    Hello Wunmi, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

    K

    Kendall Carter
    1

    Ladies avoid this man by any means Idris Afolarin necessary. He’s nothing but a con artist who finesse women to sleep wit him rather than helping them get a vehicle as he’s employed to do. My fiancé came to the dealership to purchase a vehicle while I was overseas serving my country. He pressured my fiancé for months and eventually ended up having an affair with her. One may say this post seems personal, however if Idris had maintained professionalism and had respect for his wife and kids this review won’t be necessary. Moreover the deal on the vehicle was horrible could have gotten a great deal somewhere else.

    A

    Adeyinka Awofeso
    5

    The sales representative Kemi Akinsanya was impeccable, i felt at home all throughout. i had a very decent APR, the lowest i have ever had. kudos to you guys.

    Response from the owner

    Thanks for the great review and the kind words! Congrats on your purchase, thanks for choosing Toyota Certified at Capital Plaza!

    M

    Michelot Cherichel
    5

    Francis Koroma is a pleasant salesman,great communicator,he helped me with passion,great deal

    Response from the owner

    Michelot, thank you for the great review! We are so glad to hear that Francis delivered a successful purchase experience. Drive safely, and we hope to see you back at Toyota Certified at Capital Plaza!

    D

    Dennis Beckford
    5

    Francis Koroma is an amazing salesman,I am ablarge to meet him as my salesman,Mr Koroma is smart and very talented,trustworthy and honest.he made my day,I am happy with my deal.

    Response from the owner

    Dennis, we are so happy to hear that Francis delivered a five-star experience for you! Thank you for choosing Toyota Certified at Capital Plaza and for sharing your support on our page. Safe travels in your new car!

    A

    Aissatou Ndao
    5

    Mr Francis Koroma is a great salesman,he is amazing,he gave me a great deal,i am so so happy to meet Mr Koroma,so an honest man,He even offer me food and drinks,i am happy with my deal.

    Response from the owner

    There is nothing we love more than hearing from a happy customer! Thank you for choosing Toyota Certified at Capital Plaza and for sharing a review. Safe travels ahead!

    s

    sianneh sawah
    5

    Francis Koroma is a great salesman,very smart man,he is a trustworthy person,he is an amazing guy.we are happy to meet Mr Koroma

    Response from the owner

    We are thrilled that you had such a successful time working with Francis and the team! Thank you for choosing Toyota Certified at Capital Plaza and for stopping by to leave a review. Safe travels ahead!

    k

    kehinde owolabi
    5

    Kemi Akinsanya attended to me and my friend. She's professional, friendly and has great product knowledge. Excellent customer service from her. Thank you Kemi

    Response from the owner

    Kehinde, thank you for the kind words and for reflecting on your experience with Kemi and the Toyota Certified at Capital Plaza team! We'll be sure to compliment her on her tremendous work - and we appreciate you taking the time to share. Safe travels!

    A

    Ayinla olusegun
    5

    My experience with Mrs Kemmy Akinsanya of toyata capital plaza was top notch,if any other word is beyond excellence I will surely give to her from the start of our discussion and to we clossing the deal on my 2020 toyota camry.she was highly patient,attentive and so happy to help in every way.i smiled home with the assurance that I made a good decision and all that was with the help of Mrs Kemmy Akinsanya.

    Response from the owner

    Ayinla, we couldn't be happier to hear that Kemi made your recent car-buying experience one for the books! Congratulations on your new 2020 Toyota Camry, and thank you for trusting Toyota Certified at Capital Plaza to help you find it - we wish you many safe miles ahead. Enjoy!

    e

    ernest egbuna
    5

    Ms. Hanna was so amazing she helped me land an amazing deal I am so happy with my experience, I just want to take time out to thank her definitely recommend this location they take care of you like family !

    Response from the owner

    Ernest - We love to hear that Hanna helped you get into the right car at the right price. Thank you so much for recommending Toyota Certified at Capital Plaza and rating us five stars! We appreciate your support.

    A

    Abdul Kawa
    5

    Francis Koroma is a great man,he helped me with passion,I am happy and ablarged with my purchased.I will be back soon to trade inn.

    Response from the owner

    Abdul, thank you for the great review! We are thrilled to hear that you had such a successful experience working with Francis and the Toyota Certified at Capital Plaza team. Drive safely, and we hope to see you back!

    S

    Souleymane Bah
    5

    I helped my daughter buy her first car today . Kemi helped the most and she is a excellent representative.

    Response from the owner

    Souleymane, we're thrilled the Toyota Certified at Capital Plaza team could help you and your daughter with her first vehicle purchase! Thank you for the wonderful review and for allowing us to assist - we'll be sure to compliment Kemi on her amazing work. Take care!

    M

    Muhammed Izebe
    5

    Kemi Akinsanya is my Salesperson. She did a fantastic job from showing of car, to product presentations, great financing. I'm super happy.

    Response from the owner

    Hi Muhammed - Thanks for leaving Toyota Certified at Capital Plaza a five-star review! It's terrific that Kemi did a standout job showing you your new car and left you a satisfied customer. See you down the road!

    A

    Angelina Rich
    5

    I had the Very Best Experience when I needed body work done to my 2013 Venza. Kelly and Nurian, the Receptionists were Awesome with their wonderful personalities! And, the Wisdom and Professionalism of the Shop ManagerJohn, helped me to get my car back to Beautiful! He helped me to remain calm, especially while dealing with insurance estimates, and even the incompetent rental car agency. THANK YOU CAPITAL TOYOTA!!

    A

    Antoinette Phillips
    5

    Hana butler was great I bought my brother and son to purchase car and I trade my truck in as well I will always come back

    Response from the owner

    Hey Antoinette - thank you for the review! Congrats on your recent purchase, thank you for supporting Toyota Certified at Capital Plaza with your business. See you again next time!

    P

    Patricia Austin
    5

    Samuel Agholor was my salesman. I thought I would never be able to walk into a dealership and purchase a car, because of Mr. Samuel I walked out a very happy person,I am so pleased with my car and the price. Not only was he extremely helpful the entire staff was like nothing I have experienced with a dealership, everyone was helpful and professional. There are many dealerships in my area but I’m so thankful I choose this one, over whelmed with happiness. They really make you feel like family

    Response from the owner

    Hi Patricia, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

    A

    Ashley Davis
    5

    The service here is awesome and definitely worth the investment! German Alfaro was the serviceman that assisted me. He was patient while listening to all of my concerns with my vehicle and honest about the repairs needed. The staff here is also friendly! If you want to get food while waiting, they offer to deduct the cost from the total of the repair bill. Your car will definitely be in great hands at this Toyota dealership!

    Response from the owner

    Hi Ashley, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota Certified at Capital Plaza! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    Y

    Yanira Torres
    5

    Honestly a great place. I have no complaints they will find anyway possible to help you and make sure that you feel very comfortable. I went in yesterday to trade in my car and was attended by kemi akinsanya. She was honestly amazing make me feel very comfortable, made sure to explain everything thoroughly. Shes amazing I’m extremely happy with my rav4, thank you!

    Response from the owner

    Hello Yanira, thank you so much for your positive comments about Toyota Certified at Capital Plaza! We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

    J

    Jim Kad
    5

    It's a pleasure doing business with the dealership, I had a great experience and I'm so excited I was referred to Idris, he was understanding and very articulate. Great buy

    Response from the owner

    We're so glad you enjoyed working with the Toyota Certified at Capital Plaza team, Jim! Thank you for your business and rave review - we wish you many safe miles in your new vehicle! Take care!

    J

    Jose Cisneros-Jocelyn
    5

    Thanks to luis medinas i had a good experience with buying a car , they helped me to find what I was looking for .Thanks to them, I got my new Toyota Tundra!

    Response from the owner

    We're happy to hear you enjoyed your recent purchase experience, Jose! Thank you for the outstanding review and for allowing Luis and Toyota Certified at Capital Plaza to serve you - we wish you many safe miles in your new Toyota Tundra! Enjoy!

    D

    Divinity Nwancha
    5

    Samuel Agholor was my sale rep. I wish to use this opportunity to thank you for the help you provide to me in purchasing my car and that of my husband. I more than appreciate your service, i will say its the best i ever received.

    Response from the owner

    Hi, thank you for your kind review; we are happy to pass along your comments to Samuel here at Toyota Certified at Capital Plaza! If you have any further questions, please give us a call. We're always happy to help! Take care!

    W

    Wilmer Fernandez
    5

    Customer service was amazing on my Purchase. Mr Jaime was so friendly and kind; really enjoyed purchasing my vehicle from the dealer. Jaime is amazing.

    Response from the owner

    Hello Wilmer, we are very happy to have provided you with such a positive experience! Our team member Jaime will be very happy to hear your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Have a great day!

    S

    Susan Bangali
    5

    Mr Francis Koroma is an amazing salesman,He met me at the service department and explained about the incentive Toyota is offering it customers.long story short ,I ended trading in my RAV 4 ,and purchase a 2020 RAV 4 ,I am please with my purchase.I have found a salesman and a good friend.Happy

    Response from the owner

    Hi Susan - Thanks for leaving Toyota Certified at Capital Plaza a five-star review! We will certainly share your kind words with Francis for ensuring you received stellar customer service. Congratulations on your 2020 Toyota RAV4! We hope you enjoy it.

    E

    Emmanuel Kole
    5

    Pastor Sam Agholor really took care of us. He gave us the best deal ever. Great customer service.

    Response from the owner

    Hi Emmanuel, thank you for your kind review; we are happy to pass along your comments to Sam here at Toyota Certified at Capital Plaza! Thank you, and have a fantastic day!

    S

    Shola Adeniyi
    5

    Francis Koroma is a great salesman, and he is very professional, he is trustworthy, and honest,he is our family newly salesman. We love him alot.

    Response from the owner

    Shola, thank you for taking the time to share! We are so glad to hear that Francis went the extra mile to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Toyota Certified at Capital Plaza!

    s

    sunkanmi bello
    5

    I HAD A LOVELY EXPERIENCE WITH MY CAR , ITS BEING AN EXCELLENT EXPERIENCE SO FAR ME, AND I REALLY HOPE HAVING ANOTHER OF SUCH EXPERIENCE ONCE AGAIN, THANK YOU SO MUCH TOYOTA, THANK YOU MR. SAMUEL AGHOLOR FOR BEING SUCH A BRILLANT SALES MAN

    Response from the owner

    Sunkanmi, thank you for taking the time to share! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with Samuel. Drive safely in your new vehicle, and we hope to see you back again at Toyota Certified at Capital Plaza!

    m

    mayra garcia
    5

    Last week I went to Toyota Capital plaza to get my car fix I did not have a appointment and the service manager Alex made sure I got my car fix.As I was sitting wait for my car to get service Idris came and ask me if I needed anything I have some questions and answer all of them. What surprise me was that he took time to call me on my birthday wishing a happy birthday the Customer service he provides this one of the best I have seen. He made a bad experience I had there into positive experience I highly recommend this dealership because of the customer service he provide

    Response from the owner

    Hi Mayra, we are happy to see that Alex could help turn your experience around and leave you a satisfied customer. Ensuring our guests feel taken care of is always our goal, and your kind words ensure that we are making good improvements. Thank you for the wonderful review, and we'll see you next time at Toyota Certified at Capital Plaza. We also hope you had a wonderful birthday celebration!

    T

    Tawa Fasan
    5

    Francis Koroma help me with my purchase,he trade me out of my 2017 and put me in a 2020 with a 2% rate. The man is great,I am happy with my purchase.

    Response from the owner

    Tawa, we are thrilled that you not only found a great new car, but Francis ensured you got a deal you felt confident with. Thank you for doing business with the Toyota Certified at Capital Plaza team and leaving us your five stars. Congratulations, and enjoy!

    M

    Muyiwa Fatosa
    5

    Pastor Samuel Agholor is a great sales person. He didn't force cars on me and he did a great job getting me the deal I wanted. Hannah is extremely detailed. She got me a great deal. Explained in details what I was signing and negotiated my APR to what I didn't imagine. Tom was also great. Overall you have a life customer in me

    Response from the owner

    Hello, we are so happy to read such a great review about Toyota Certified at Capital Plaza! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

    A

    Aristarimages Visuals Cinematography
    5

    Samuel Agholor was my salesman and he gave me a great service. I will surely recommend him to many people. He is a real professional marketer. Toyota Certified is a good place to buy your vehicle.

    Response from the owner

    Hi, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!

    M

    Mide Mascot
    1

    Too ugly. They are set of inconsistent of people and they can waste your time when you deal with their body shop department. They are not the best place for anyone that ready for seriousness.

    Response from the owner

    We are very sorry to read that your visit to our Collision Center did not go well. We would like to discuss this with you further. Please send your contact information to [email protected]. We loook forward to working with you. Rose Bayat, Director of Customer Retention

    S

    Santos Kamara
    5

    Mr Francis Koroma the greatest salesman in the DMV,he is very professional and honest, Mr Koroma kept me less than two hours in the building, drove out in a 2019 Rav 4 with no issues. Iwildefiniterecommend my

    Response from the owner

    Hi Santos, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. Thanks for the recommendation, and have an amazing day!

    M

    Mohamed Gibril Konteh
    5

    MR FRANCIS KOROMA IS A GREAT GUY, HE SOLD ME A CAMRY 2018 ,I AM HAPPY TO MEET MR KOROMA, GREAT GUY.

    Response from the owner

    Thanks, Mohamed, for leaving Francis and the Toyota Certified at Capital Plaza team a five-star review. We are so glad you enjoy your 2018 Toyota Camry, and we hope it brings you many fun adventures!

    D

    David Ajiboye
    5

    Mr Emmanuel helped me with my auto car and he did a excellent job and I promised to come back with my friends

    Response from the owner

    Thank you for sharing, David! We're happy that Emmanuel was such a help throughout your experience, and we appreciate the 5-star rating! Wishing you safe travels ahead! - the Toyota Certified at Capital Plaza team

    R

    Ronald Terrell
    5

    This is the best experience I have ever had in buying a vehicle, my third vehicle from the same dealership...this last experience was awesome, Mr Idris and the management team were so professional and they went all out to put me in my desired vehicle.. best pricing,great experience... looking forward to doing more business with them..i will recommend anyone them. I have two brothers and a Granddaughter with Toyota currently. I'm here with one of my sisters to get a Camry presently!

    Response from the owner

    Thank you for the review, Ronald! We're glad that you had a seamless experience here at Toyota Certified at Capital Plaza. We appreciate these kind words, and we'll see you again next time.

    d

    dekontee Logan
    5

    I am glad to meet this smart young man,he help me like he was helping his mother, Mr.Francis Koroma is amazing,I will give him 10 stars because of his honest.

    Response from the owner

    Thank you for sharing your terrific feedback! It means a lot that you are a happy Toyota Certified at Capital Plaza customer and we hope to welcome you back again down the road.

    C

    Charles Bryan
    5

    My visit tday was highly rewarding as I eventually got my dream car. Oluwakemi Akinsanya was very patient,calm and extremely helpful in ensuring I got the desired vehicle of my choice and her passion for the job was quite outstanding. Keep it up gurl. I will surely come bk again n also recommend my frnds/loved ones to come over as well.

    Response from the owner

    Hi Charles, we're happy you found our staff to be so supportive during your experience here at Toyota Certified at Capital Plaza. Thanks for the recommendation, and have an amazing day!

    S

    Sandra I Rosales
    5

    I recomend toyota capital plaza its very convenient dealer plus ms Hilda give me a grate customer service,

    Response from the owner

    We truly appreciate your recommendation, Sandra! Thank you so much for being part of the Toyota Certified at Capital Plaza family.

    R

    Raji Abidemi
    5

    Pastor Sam Agholor is a very nice and welcoming sales representative. He made my car buying an excellent decision. Hanna & Daniel also displayed a high level of professionalism on the job.. You are a great team of this company. Thank you

    Response from the owner

    Hi Raji, we're happy to hear you had such a positive experience with our team! Thank you for the great review!

    C

    Chamia Whitfield
    5

    I really appreciate everything Samuel Agholor did for me. He went way above and beyond to provide exceptional customer service. He picked me up from my job and was able to get me a fantastic interest rate even though I had less than perfect credit. I am very pleased with my vehicle and I will recommend him to my friends and family.

    F

    Fatumata Kamara
    5

    Samuel Agholor He’s an excellent sale man. He’s very friendly. He help choose the best SUV for me. I recommend him at anytime. When get to this place as for Samuel.

    Response from the owner

    Hi Fatumata! We're so happy Samuel was able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

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    FAQs

    • 1. How to Get Access With Toyota Certified at Capital Plaza?

      You can make them a phone call through this phone number +1 301-772-6900. Or you can go to their website and fill out the loan form online.
    • 3. What Type of Services Can I Get From Toyota Certified at Capital Plaza?

      Toyota Certified at Capital Plaza gives you various services which include: '
      • Auto Loans
      • Brake Fluid Exchange
      • Certified Collision
      • Collision Center
      • Collision Repair
      ' You can get a title loan if you have gotten a clear vehicle title on your name.
    • 5. Is Toyota Certified at Capital Plaza an Agency or a Lender?

      Toyota Certified at Capital Plaza is a Toyota dealer. To make things easier, iPaydayLoans can link you with a large network of trusted lenders over the internet. You can secure a small personal loan here with no credit check.
    • 2. What Is the Location Of Toyota Certified at Capital Plaza? How Can I Find It?

      Toyota Certified at Capital Plaza is located at 6100 Annapolis Rd, Landover Hills, MD 20784, United States. Just take a look at the map and find the best way to access it.
    • 4. How to Apply for a Loan at Toyota Certified at Capital Plaza?

      You can go to their website and fill out the loan form online. If you are looking for same day payday loans over the internet, you can turn to iPaydayLoans for more details.
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      You can consult with your lender if you have difficulty making the payments. Different lenders have different standards to deferred payment. Please always check the terms before signing the loan agreement.
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      Yes, but if you want to higher your chances of getting a bad credit loan, we can help you out! Just turn to our site to get a personal installment loan even with bad credit.