Tower Loan Ellis Blvd, Jefferson City

They have no idea what they are doing!!! I call to make a payment on my husband's account for 2 years faithfully with no problem then one month it's I can't take a payment from you; next month it's oh I can take a payment but I can't give you account info; now it's I can give you his account number but I can't take a payment!! Every month for the past six months it's like pulling teeth trying to make his payment because they don't know what they are doing!! Which is it????? Just take the payment for God's sake!

ANDY is the most disrespectful, lying sack of human waste I have ever had the misfortune of dealing with. I was listed as a reference for someone and he called me. He not only gave me personal information about this person without verification of who I was other than my word, but he slandered him and told me that he, personally, gave the loan to him from his own pocket. He repeated this garbage with another reference after this one explained that the client was in contact with a lawyer for bankruptcy. He then told the reference that it's fine he would see him after it gets kicked out of court. Unprofessional and disrespectful. This company is ridiculous if they think this is the way to recover their loans.

This place will not send you a bill and never answers the phone so you can make a payment. I just called and the phone rang for 5 minutes with no answer. Most unprofessional loan company I have ever worked with.

Very rude and unprofessional, runs credit check without permission. Under a payment agreement and doesn't keep track of payments.

Never had a problem with them

It's hard to believe this place is still open. There is so much chaos and irregularity in their normal day to day business functions. There is also no one with financial experience actually working here or at least working with the public. My only interaction with them was a line of credit we had for some furniture that we bought in store and the department store offered it. I knew we would be paying off the 1800 or so after our new floors went in so I didn't worry. I wanted to pay the loan off three weeks later and they couldn't find the loan for 3 days or so because their internet was down and THEN they couldn't take my payment over the phone a week later when I called back because they were behind on entering in loans on their computer systems. Needless to say I didn't yell or express how angry I was because from what I had experienced it was not the employee that was at fault it's the company. They should take more pride in themselves to train and provide knowledge to their employees. If there truly was an issue with computers and technology it is up to the company to provide their employees with The tools to do their job appropriately. I truly do feel like the employees are working with what they had and to the best of their ability which was very sad.If you need a loan look else where. If you're going to do financing for merchandise make sure it's not through tower loan. I have already informed the company I bought furniture through that this is not a business they should be doing business with and from now on I'd be writing them a check.

Easy to pay online, or at their office. Always really nice with me and my Wife. Our go to place if we ever need a loan.

Place needs to be closed down. Absoletely terrible to work with. Expect you to come to their facitily and make payments. Never send out statements in the mail. Even if u ask for them. I don't know how they are still open.

This organization cares about client people "I proud of it personally"