Total Mortgage N Mayfair Rd, Wauwatosa

John Shields is the guy you want to work with. Seriously we had atleast a million questions and John was always very patient and responsive with answering every single question we had. He always went out of his way for us and made us feel very comfortable with purchasing our first home. First time home buying is a stressful process, but John made it feel like a breeze.

My husband and I had the pleasure of working with John Shields from Total Mortgage. John did a fantastic job answering all of our questions and was very responsive as we are first time homebuyers. He walked us through each step and did not hesitate to explain thoroughly. I would recommend John to my friends and family!

Carrie was a pleasure to work with. She radiates positivity. Our home buying experience was fast and easy. She explained every step allong the way. We strongly suggest giving her a call when you begin your home search.

This mortgage company was awesome to work with, fast, thorough, and efficient. My loan officer was Shannan. She and the whole mortgage team worked very hard and stayed in close contact with me to ensure I knew what paperwork they needed. The faster I got them the documents they wanted, the faster I closed. I used the VA loan—which was a meticulous process and they navigated through it without fail for me. So many things can go completely wrong when trying to close the deal, Total Mortgage understands this and helps you through it all. Glad I walked away from the other 3 lenders I was researching prior to meeting this team.

Janet is very knowledgeable, and went above and beyond to get the job done. Our refinance was done quickly, and without any issues. I would highly recommend Janet, and Total Mortgage for your refinancing needs.

From the very begining, Carrie was filled with positive energy and excitement. Being a first time home owner, I had a ton of questions and she always helped guide me and informed me of what would be in my best interest. She works miracles. Not sure how, but she and the team at total mortgage were able to extend me financing well above other companies and banks. Not only did this allow me to make a strong offer that stood out above the others, but this got me into the house that my family dreamed of and that I knew i could afford. The entire process was smooth and just about as stress free as possible. Her energy and excitement for my family and I kept us motivated and confident, even in this challenging market. Would STRONGLY RECOMMEND to anyone looking to purchase a new home. Thank you so much!!!!

This review is from Michelle & Steven. We fired our first mortgage company because they weren't doing what we asked or needed, I felt like they were only looking at how much money they could make off of us. We contacted Carrie and she was able to do a re-fi with exactly what we wanted and needed. I'm not exaggerating when I say it was an absolute pleasure having Carrie and here team working in our best interest. The final outcome was truly life changing for us! Thank you again!

I probably asked the most questions in the history of refinancing! Ed was honest, helpful, knowledgeable, patient and could be reached by phone, text and email. His communication throughout the process was an A+ experience!! Once everything was submitted and the wheels were rolling, it took less than a month to close (much faster than expected during this unsettled time). I would highly recommend Ed and the whole Total Mortgage team for your mortgage needs!

Janet made working with a mortgage lender easy and simple! Buying a home is a daunting task, but Janet made it very easy to follow and helped get us the best rates possible! Her attention to detail and communication skills were a 10 of 10 and I would highly recommend her to anyone searching for a great lender!

Carrie Buchanan was the real MVP during my first homebuying experience! She was always welcoming when I had questions and made certain that I understood the process every step of the way. Even when I felt anxious and uncertain about going through with the purchase, she kept my confidence high and reassured me that I will get my house. Carrie goes far above, beyond!