TitleMax Title Loans Hwy, Pelham

Vanessa and Paula were very helpful with my need for a loan. I would recommend them to everyone

I was in a HUGE bind, on a Saturday-during-Covid no less, AT closing time, & Laura not only stayed well after her appointed time to get off work she also volleyed to get me as much funds as possible. Above & beyond doesn't even begin to express it. Laura & her supervisor were both absolutely AMAZING. HIGHLY RECOMMEND!!!!

The experience with Vivian was excellent. The whole process was short but in depth. I did not expect a decision and a check in less than two hours. She, while supporting TitleMax’s underwriting, showed concern for my best interest as well.

I came in and was instantly greeted at the door! The two ladies were so sweet and helpful. They explained how everything works and I was in and out in no time! Great people, great place! Thanks Andrea and Amanda!

great service, the girls there are super sweet love the way they explain everything to me and me feel welcome

The staff and management at this location was very kind, compassionate and explained the process of title loans and repayment options. They were very kind and prompt with the process. I do recommend this Title Max store.

Great place. Always willing to help. Customer service is the best!!!

Paula and Vannessa are a big help. They are very professional with the business

Vivian was awesome. She explained everything to me, break down of the payments, payback and etc. Definitely made me feel comfortable with the whole process. Highly recommend this store.

I would like to say Vivian Avila is the sweetest person I know that works in a place like title max she knows her stuff and she is so positive I will follow her everywhere she gets promoted she deserves everything she will be blessed with in the future. I was so mean when I met her she changed me for the better and she goes out her way to help people Thank you so much Mrs. Vivian

This was my first time needing a title loan but sometimes things happen that are out of our control and we need a little help to stay afloat. That's what happened to me. A trip to the ER, which resulted in emergency surgery, left me without enough money to pay the bills, and I needed help fast. I had never gotten a loan on my title before and I wasn't exactly sure what to expect. Of course I had a lot of questions and I needed someone to explain everything to me. The agent who assisted me, Rafael Batalla, was so knowledgeable about the services offered at TitleMax, and he helped me through the process which went smoothly. He was very patient, even though I was asking him 4 million things at once, and he answered all of my questions and addressed my concerns. I was able to get the amount I needed to pay all my bills!🙂 I had a fantastic experience at this TitleMax location. I definitely recommend them, especially the Pelham store and Raphael Batalla!

Vivian has always been so pleasant. She greets customers with a smile and tries to assist anyway she can.

Very helpful quick and easy. Surprisingly painless and yes! Actually had the cash before I had time to sign and initial the last page!!!