Tilson Homes S Velasco St, Angleton

My husband and I have only reached out to Tilson within the last week and we have been given so much information just through 2 phone calls and emails. We hope to set up our 1st meeting very soon to get started on our forever dream home. My review is a little early in this process because so far we've been really impressed with the abundance of information we've gotten from the website including the live seminars. Yes I know they're ultimately trying to sell a product like any other business but, I have seen some bad reviews here that are not really helpful. Most complaints are because of how long it took to build a home. With my research just on the seminars alone (several), they cannot finish a home in less than 12 months. I have had other builders tell me the same thing. I say all this to say, we have not stepped foot into any of their offices and we ALREADY know that we are choosing them as out builder. We know what we want and we're confident that Tilson can provide what we want. And that's just from 2 phone calls and 2 emails!😉

Some buyer’s remorse. Should have used a true custom home builder. Trash around our property during the build. Substandard drywall and painters. Luckily we have a family member in that business that caught the flaws. Made notes in case of future issues. Cabinets are a huge issue. First night In the house and the cabinet door literally falls apart. 3 weeks to get a “new” scratched one without a knob. Again we had to call. Again substandard. Design center individual is not knowledgeable about the products or colors. Lack of communication a huge issue. No attention to detail. Do not look to Tilson for a custom home. Air conditioning flipped a breaker due to filter issues after 30 days. Plugs not working. Told to call warranty department. Warranty?? Are you kidding? It’s been less than 45 days...again. Not a custom home builder.

We signed a contract with Tilson in August 2020. We are 7 months in and we’re told we would originally have a closing date of end of April/ early May. Here it is, end of March and we barely have plumbing done. We have framing (missing windows, patchy board and batten, half done stain) all the jobs have not been finished. We don’t understand why they are not finished and are so sporadic. Our builder lies to us and tells us new projects will be started the next week and then they never happen or one out of the three jobs he says does. We have to reach out to him, as apparently he is too busy to reach out to us (he made this clear), so we have to check in with him to see what is happening. We WOULD NOT know what is happening if we didn’t reach out. There have been so many weeks and days with no work. We feel as if he manages too many houses and we are not being taken care of. We are going to be paying around 340,000 for our dream home. Is this how you would want yours built? We originally went with Tilson because Patricia, our designer told us Tilson provided a schedule once you get building so you knew when each project took place. We are planners so we were ecstatic with this news. Our builder told us get with me anytime time, I’m your guy day or night, if someone doesn’t show up, etc. but doesn’t hold up to that. We immediately asked our builder several times when we might get a schedule and kept getting put off and we’re being told after weather stages. We are well past those stages and still haven’t received one. How can he give us one when he has 20+ other houses he is building ? We are definitely getting pushed back and highly dissatisfied with the process thus far and feel we should be farther. We don’t even have door locks on our house even though we have had doors for well over a month and my husband has contacted our builder numerous times to warn him of the wind whipping the doors open. Now there are cracks in the door frame that will have to be fixed. We were also told the trash pile would be picked up 2-3 times during the building process, but hasn’t been picked up once. There’s trash flying all around the pasture. Not to mention the mess all around the inside. It’s disgusting and I am so disappointed. I hope we will stop getting neglected by our builder, and get our house done so they can move on to the other ones so we can be done!

We had a great homebuilding experience with Tilson. The entire experience, from sales through the final closeout, was made easy thanks to all the great people we dealt with. The quality and workmanship on our new home is excellent. We would definitely use tilson if we ever build another home. We Will recommend Tilson to anyone interested in building a new home.

Tilson built a new home for us. We love the home overall. Some things had to be redone, but their Warranty Service was excellent - very responsive and done right the second time. :)

We had a wonderful experience with Tilson. They use great quality supplies and their staff are amazing! Our home was built on schedule and if anything wasn't going as planned, our superintendent would always let us know. Communication is key and they were great at keeping us informed. We would definitely build again with them.

Mathew Bergeron was very helpful! He took his time to answer all our questions and go over the process.

Incredibly disappointed with Tilson’s service. I have waited so long and worked so hard to be in the position to build my family’s home and I wasted months of my time with Tilson. We even signed a contract but Tilson backed out of it because of a pond that used to be on my lot. This decision was made without even testing the dirt at all. We went ahead and paid a lab to get the area tested in 6 spots and all results indicated the dirt was good and compacted for building. While my experience has been unpleasant, I will say that Patricia at the Angleton was great. Unfortunately, I don’t see myself sharing any good feedback on Tilson down the road, especially when we’ve selected a true custom builder who has exceeded the expectations we’ve set. If you’re looking for a custom home, Tilson is not what you’re looking for. A custom home isn’t choosing the 3 options the builder give you and upgrading 20 levels when you decide you don’t want any of those options, it’s getting the exact product you want for a fair price. I hope others get a better experience than we did.

The structure of the home is done excellent, in my opinion. The people were very friendly that we dealt with. Most of the building process was wonderful! I think the standard cabinets that Tilson offers are made of poor quality - or at least the ones we received are. We have been in our house for over a month now and we are still waiting on cabinet doors to be changed out. Very disappointed that we will have family over for a second holiday and they get to see that we are still waiting! Sub contractors that Tilson uses for example, the painters in my opinion did a substandard job. Attention to detail IS NOT there strong suit. In the pre planning phase some members of the Angleton office were unable to foresee issues that could have been avoided that cost us extra money in material that was never used. These members lack the building experience necessary to help first time home builders like us. Building material that was purchased for our house were taken by contractors to other unknown job locations and was never returned or replaced. In my opinion, that is theft! I don’t know if I would ever use Tilson again if we ever built again. You can contact me with your questions or concerns....

I had a very pleasant walk through of the on-site models,they were very well maintained and set up as an ACTUAL HOME! it was very refreshing to see the CARE taken in the builds and setups of the Homes (models).the Host did an EXCELLENT job of presenting the Homes! Well done Tilson, well done!!