Thomas Chess, SWBC Mortgage Legato Rd, Fairfax

As first time home owners, Tom walked us through the entire process. He was professional, knowledgeable, understanding, and extremely responsive. He truly made the home buying process one of the best experiences for my wife and family. Thank you so much Tom for being a dedicated and honest lender. We will definitely reach back out to you, when we are ready for our next purchase. If you are looking for the perfect lender, Tom at SWBC is the way to go!

Tom was a great representative for our first home purchasing process. He helped me get my credit on track. He was very patience and his goal was not just to get us a loan, but to ensure my husband and I were in a financial good standing before we purchased. Tom is a highly professional, honest, and knowledgeable lender. You will be in good hands with Tom!

As a first-time homebuyer, I was overwhelmed and had so many questions about mortgages, down payment, interest rate, the whole process of buying a house... I'm happy I worked with Thomas. He made everything very easy and answered all my questions. I liked that he always picked the phone and was ready to help whenever I called. I highly recommend Thomas; he's an outstanding professional to work with.

A five star rating for Tom Chess does not even come close to reflecting the level of professionalism, promptness, and personal attention Tom provided my wife and I throughout our recent home refinancing process. This was actually the fourth or fifth time we have worked with Tom since 2001 (new mortgages and refinancing of existing homes). Every time we have experienced his same high level of performance. I am so fortunate to have had him recommend to my wife and me. Without hesitation, we will continue to use Tom for any and all mortgage needs. I highly recommend Tom Chess to meet your mortgage needs as well.

If you are shopping for a loan officer, I highly recommend Tom Chess. Tom was representing a client that bought one of my listings. At settlement, I told Tom I was very impressed with his weekly reports, keeping me up to date on the buyers loan. I found this to be such a help, it not only saved me time, but it saved the selling agent time as well, Tom gave me all the updates I needed. I used Tom on my next sale and the service was above and beyond. My client needed someone to help in this difficult transaction. Tom found loans that covered the mortgage on their new home and to cover their present home until it sells. He went to my clients home many times to explain the details of the loan and made them feel very comfortable. My clients thanked me many times for introducing them to Tom.

I was referred to Tom Chess by my son, who highly recommended Tom based upon past positive experiences working with him. When I first contacted Tom, I had a positive feeling that he was an honest, sincere individual, and there was no attempt by Tom to "hard-sell" or to pressure me in any way. Initially, I wasn't sure that I should refinance, and Tom was not at all bothered by my hesitancy, and he offered to research options that might help me decide. Over the course of several weeks, Tom worked diligently to provide information to assist me in making the right decision for me, and all without any commitment from me to proceed. At one point, Tom even questioned whether refinancing was the right move for me. after further deliberation, I decided to proceed with refinancing, at which time, Tom mustered all of his resources and placed his key personnel at my disposal. Working with Tom and the staff at SWBC (especially Susan Willey) was both easy and pleasurable, and the entire refinancing process was seamless and quick. Tom kept in direct contact with me regularly, and he answered questions and addressed any concerns that I had. I have purchased two homes and I have refinanced three times; and by far, working with Tom and with SWBC was the easiest, most pleasant and stress-free experience of them all. Tom is knowledgeable, honest, sincere, and pleasant. I highly recommend Tom Chess without any reservation. Thank you, Tom.

Tom Chess is truly a world-class professional! He was thorough, patient, understanding and most importantly, honest! I have, and will continue to recommend him to anyone looking for a fantastic loan officer! Thank you Tom for being patient and respectful. I am beyond grateful and happy with the results!

Tom Chess was very responsive to our refinancing needs including the ability to lock in the best interest rate for a 20 year term. His staff kept us informed throughout the entire process and we were able to close in a timely manner. I would highly recommend Tom for anyone seeking to purchase a home or refinance an existing mortgage.

It was a great experience working with Tom on our first home purchase. Tom was at the top level of professionalism through out the whole process. Tom also provided us with the best guidance on every step of the way. Tom had always been responsive and had great recommendations to solve every problem came up during the process. Thank you Tom!!

My Husband and I recently bought a home and if it was not for Tom it most likely may not have happened long story short we had gone with another lender that fell through at the last minute and Tom was able to get our financing through and meet our closing date . I highly recommend Tom for all your mortgage needs very professional and made the loan process painless !