Theresa Miley - State Farm Insurance Agent Lake Murray Blvd, Irmo

Ashley and Julie were extremely helpful with my technology challenged brain. I received an insurance quote within 30 minutes for a car I am buying through Carvana but didn’t know how to upload it to Carvana plus physical proof of the insurance coverage. They both worked on getting the documents pulled together and then on to my phone. So grateful for their help and this time next week I’ll be driving a Convertible! Thanks so much!

Their entire team has made my experience a very pleasant one. No matter who I speak to, everyone has had a positive attitude. They also tell me to have a great day. The customer service is excellent.

I have been with State Farm all of my life, and when we moved to the Columbia area years ago we were so lucky to pick Theresa Miley’s office. Her staff, especially Julie C., has always gone above and beyond to make our transactions go smoothly and promptly every time we have acquired new vehicles, boats, homes, etc… The policies themselves are well priced, and I feel at ease knowing that Julie always makes sure we have adequate coverage and that I understand what the coverage is/provides. She really is so kind, professional, and sweet. Thank you!

Julie was professional, courteous and understanding. I always receive great customer service when I call the office. Additionally, they are awesome at providing product knowledge and ensuring their policyholders understand the information so they can make educated decisions about coverage. Thanks for what you do!

Wonderful company, exceptional customer service, and they make you feel like you are a part of their family...wouldn't change insurance companies for anything. They also try to offer discounts and recommend ways to bundle and save, yet they are not pushy whatsoever. Love love love this company and their employees..

Great customer service. The staff treats you like family not just someone doing business with them. I highly recommend the agency to anyone who is in assistance of any insurance needs. I love my State Farm Agency they are apart of my family.

Followup by my claims adjuster was pitiful, I give my local agency a four because it took weeks to authorize me seeing a chiropractor! WmLeroyKennedy

Lauren is the best! She goes above and beyond in everything she does. She treats everyone as family and makes sure that all needs are met. If she cannot accomplish something, she will get you with someone who can. Supporting you along the way and making sure it is completed. I would trust her with my entire family. She is always a joy to work with and always greets you with a smile!

I hated dealing with insurance companies until I found Theresa Miley’s office! Everyone I have spoken with there, has been exceptionally courteous! Kristina really took her time and was very patient with me to make sure I understood my insurance policies. You won’t find a better agency!

Lauren Brooks has helped me navigate the issues that arise every year when my Wind and Hail insurance comes due. She is always pleasant and keeps me in the loop with all the many emails that have to be sent, as well as when everything is done! Hope she's around for the life of my loan!

What a breath of fresh air to join Theresa Miley's agency for State Farm. Was not happy where I was so I switched agencies. Lauren Brooks is absolutely fabulous and gives you the time you need. I would recommend this agency to anyone.

I have experienced excellent and knowledgeable help with State Farm. Lauren at Lake Murray Blvd is always pleasant and helpful. Highly recommend this insurance company.

Theresa Miley State Farm is the best insurance agency! Every person there is so great to work with! Julie Clark is always so helpful and enjoyable to talk to! I can always count on her to handle things quickly and efficiently!

Theresa’s office is top notch when it comes to excellent customer service and creative insurance options. I have had the pleasure of personally working with Sarah there and her sense of urgency and attention to detail is impeccable. Highly recommend this business to anyone - especially those looking for a family of people to keep you and yours safe and protected.

I have been with State Farm for many years at the office of Theresa Miley. The people at the office has always been kind and caring in many of my difficult times. I want to express my most heart felt gradatude to Lauren who has been outstanding in my experience at State Farm . She has a wonderful personality and God knows her professionalism goes far beyond words. I believe it it had not been for Lauren at State Farm to assist me I would have been lost in the knowledge of making the right decisions for my policies. All these things and much more she should be congratulated for. Theresa and her staff are blessed by her working and her mere presence at that office. I thank Lauren with all my heart and soul. Peace n Blessings : Bertram Bailey Jr.

Spoke to Christina who walked us through process with ease. Saved over $1,000 per year. Would recommend in a heartbeat.

This team stayed over an hour after closing to ensure my girlfriend and I got the best insurance rate possible. They were super personable and explained everything perfectly! I have been using them for three or four years now and I wouldn’t use any other insurance company!

This agency is the absolute best!!!!!! There has never been a time that I called and the issue wasn’t resolved in a very timely manner. The staff at both locations are super friendly and treat you as of your family not just another customer. I can really say they value their customers. Customer service is always very important to me and they never let me down. Thank you team!!!!

The staff of Theresa Miley’s Office are GREAT. They know their business and they communicate well. There’s one person I have to mention Julie Clark - One word simply “OUTSTANDING”!! . Her knowledge of the business and her interpersonal skills are a great combination. And her sense of urgency is second to none!! .