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Mortgage lender

The Mortgage Firm, Inc. Douglas Ave, Altamonte Springs

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4.9
Closed
Wednesday8:30AM–5:30PM

+1 407-539-3476

http://www.themortgagefirm.com/

921 Douglas Ave, Altamonte Springs, FL 32714, United States

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The Mortgage Firm, Inc. Reviews

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Britni Sweat
5

Cameron was always available to answer questions and give advice. He worked hard to make sure we had what we needed to be successful and communicated often enough to be helpful but not too often to be a bother. One of the best mortgage company experiences I've had! I appreciate the effort put through by everyone involved to be accommodating and helpful as we tried to get a new home after losing ours in the Arabi tornado. Our situation was complex, but Cameron worked hard to help us get things sorted properly and The Mortgage Firm was in consistent communication so that we were able to close on a new home (:

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Maya Chapman
5

Micah Johnson and his team were very professional, communicative, and knowledgeable from start to finish. I really liked the automated email updates that were in place. It helped to keep the process moving quickly in the right direction. I also appreciate how Micah provided my client with options throughout the process. This was, I believe, their second time working together. I have added Micah to my list of preferred lenders for other clients I work with. 10/10 recommend.

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Keyona
5

Alex was amazing! She was very thorough and helped me understand every step of the process. She is also a very hard worker and was available to assist us even while she was off of work! I really appreciate her expertise, quick responses, and patience with us. Thank you Charles, Alex, and the team for helping my husband and I purchase our first home!

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Sarah Gibson
5

Todd, Danielle and the entire team were amazing. Our home buying experience was so easy and smooth. We were kept informed throughout the entire process with phone calls, text, and emails. They always answered our phone calls immediately. It was truly the best experience because of Todd and we will never use another lender!

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Melissa Buckman
5

I would highly recommend the Mortgage Firm to anyone looking to buy a home. Everyone I worked with was highly professional and helpful. With this crazy market, buying a home can be stressful. But everyone at the Mortgage Firm, especially Joe Jordan who I personally worked with, made the process a breeze. They were detailed and did a fantastic job at guiding me through the whole home-buying process. I had no issues along the way due to their diligence and quick response to any questions I had. Thank you all again for helping me with purchasing my first home!

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Abby Greenberg
5

Derick is the best!!! I recommend him to all of my buyers looking to take out a mortgage on a new home or current home owners who need to refinance. He works hard to make sure buyers can stand out make a quick offer in this fast-paced market!! Thank you Derick! P.S. His closing books that are amazing!! He goes above and beyond

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MaryHannah Mchaffie
5

Austin and his team were excellent to work with. They made my experience buying my first home so easy and stress-free. They explained every detail of the process so thoroughly and answered every question I had. I highly recommend them!

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Katy Caldwell
5

Jamie is the best lender around! She is the only lender I trust for my personal mortgage and the one I most recommend for my real estate clients. Jamie is so patient and informative and she makes sure each of her customers knows all of their options, so they can make the best financial decision. Jamie never disappoints!

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Andrea Keller
5

They are beyond efficient, organized and professional. We were moving our entire family from Nashville to St. Pete. It was beyond stressful. They made sure everything was done on time and made it super easy for us. They are the best out there. I wouldn't go with anyone else! Thank you guys! Andrea

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Shhyam Moorthy
5

David Petrie is such a pleasure to work with. He had been so patient with us and addressed all of our concerns as a first time home buyer. He was always just a phone call away and made sure the entire process was a smooth sail for us. Highly recommend David and his team.

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Josh Hancock
5

We had a great experience with the whole team. Our situation was unique and took more time than expected to resolve but they were there every step of the way. So grateful to have them on our team when purchasing our house!

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Chris McGee
5

Derick Brown was hands down the best mortgage broker I’ve worked with. Professional, punctual, and got us the best rates possible. He made the entire process easy and I highly recommend him

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Sarah Wade
5

I'm a licensed real estate agent in south Mississippi that has brought 24 families from preapproval to the closing table in 12 months. Jamie Taylor was the SMOOTHEST and most professional mortgage lending experience in all that time. Thank you so much, Jamie!

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Nicole Vanecek
5

Fantastic team!! We are so grateful for Dave, he was always available when we needed him, to be competitive in this market you need a preapproval ready to go, you need someone you can count on. Dave made it happen, we would not have gotten into our new home with him and his team!

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L_ “Sunshine_m” V
5

Great Teamwork! This team will make the process easy to follow and you’ll close at an unbelievable speed. Birgitta was awesome! She will definitely be on top of everything that needs to be done. Thank you team Meyers!!!

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Matthew Scott
5

Liam came in and saved the day! We were working with a big credit union lender that was very unresponsive and unsupportive of our home buying experience. Liam, alongside Brittany, not only kept us in the loop with the entire process, but came up with solutions and timelines to help us purchase our first home. We cannot recommend them enough!!

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Mark St.Romain
5

Lindy was amazing to work with, as was the whole team at The Mortgage Firm. They were very proactive with updates, and kept me and the buyer aware of the status throughout the buying process.

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Will Simpson
5

I had a great experience with the mortgage firm and with Michael Doyle managing my purchase. He was always available to answer questions day or night and I highly recommend him.

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Bob Bush
2

First, truly ONLY Ms Erin Wilhelm was excellent. She was professional, helpful and courteous at all times. Otherwise, without her 5 star rating, your firm's scores would have been even lower. The underwriting department was inept and no where near comprehensive in my opinion. Instead of reviewing my application package and determining what additional information they needed once - there were new questions every week, some resembling superfluous asks. My income to P&I monthly payment ratio was roughly 10%. I placed greater than 37% down on the note. My credit scores are in the high range. This should have been a fast and easy approval. It was NOT. It took 7 weeks of constant serial requests for information that should have been asked for once, up front. I have closed or refinanced on over a dozen properties - and this was by far the worst loan processing experience I have had. I was asked by different people numerous times to upload the same documents into your portal. One would think that agents would have checked my account in your portal first - before asking for documents and placing the onus on the customer to keep your firm straight? Further, when requests did come from anyone outside Erin - I was given almost no time to respond or it was stated I would hold up my closing. Account Chek had numerous issues and could not connect with Regions Bank (they are not a super small bank, so it should not have been an issue). My poor scoring rating was based on correspondence from/with Felicia Garcia, Melissa Spreitzer, and Kailey White and the underwriting crew (especially). I would have dropped you as lender if mortgage rates had not drastically changed in the 7 weeks from origination to final approval. I am very dissatisfied with your (lack of) service, slow pace and attention to detail (causing the 6 weeks of continual new requests - and my financial status/data was stagnant the entire time the loan was being processed - and even before the loan actually. Please see my prior history of lender experiences - I knew (mostly) what to do and leave everything stable)

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Derek A.
5

Naomi was amazing. She was very helpful and responsive. It was a long process but finally I got house.

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Chris Russ
5

Derick was Derick was awesome, prompt and got me an amazing mortgage Noone else would. I have nothing but good things to say

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Michelle McClintock
5

The Mortgage Firm came highly recommended to me and they did not disappoint. Greg Polk and Crystal Mendoza helped me through the process and educating me along the way. I felt that my process was a little unique. I kept an open communication with them and they would advice me on what to do to make sure that my loan would be approved. Go with the Mortgage Firm. They are knowledgeable and you would not be disappointed!

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Brit Lasarsky
5

Naomi is very friendly and knowledgeable, quick to respond, and very flexible. She was so kind during our hectic time and really made sure everything was in order. We loved working with her!

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Josef Gershman
5

Everyone at The Mortgage Firm is a pleasure to work with, they are very professional and made the home buying process a breeze! Would definitely recommend to anyone looking to buy a new home. Great company to work with!

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David Giovannini
1

Due to Covid we were entered into a forbearance and after 3 months resumed payments. The Mortgage Firm then reported us 120 delinquent dropping our credit score not once, not twice but THREE TIMES. We have been attempting to refinance with a different company for over a year and they have been a nightmare to deal with. We have sent in all required paperwork and due to their incompetence, has cost us an enormous amount of money and all the time the rates are continuing to increase. Please if you are considering obtaining a mortgage through this company, I would urge you to not use them. They have been deceitful, disrespectful and take no ownership in making their mistake right.

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P E
5

Ron, Angela and Nikki were absolutely amazing! They helped us through every step of the process. We had several obstacles that we needed to address after our offer on the house was accepted to close this mortgage. They notified us each time one came up and assisted us in the steps to resovel each issue. I'm not sure any other team at another firm would have been able to get this done. I will definitely recommend this team to everyone I know that is buying a house. We could not be happier!

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Nik Thornquist
5

My first time buying a home could not have been made easier thanks to Todd and his team! Buying a home felt very daunting and I am not the best at paperwork(ha). I was kept in the loop throughout the whole process and any questions that arose were attended to promptly and clearly. I look forward to using them in the future should the need arise and cannot imagine a smoother, more pleasant process.

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notorioushicks
5

My experience with Jim's team was amazing. As a lender he gave my family honest care and advice to help us stay on course and get to the finish line. They also helped us stay within our means and took into consideration our budget. They told us exactly what we needed to do to secure a loan and also walked us through the process. They were always willing to talk and answer whatever questions we had, that was great customer service and me and my appreciated every bit of it!

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Amy Beck
5

The team at The Mortgage Firm is very knowledgeable about the loan process, especially the Setser’s! They were able to talk me off the cliff when I was frustrated with the underwriting process . They were very quick to return emails and text messages and work with me on my schedule for communicating which was important for me with a demanding job. Their response was either “I got it, I'm on it” or “Here's my answer… Would recommend to carry you through the challenging waters of loan approval !

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Sherri Wilson
5

Donna Lowery at the Mortgage Firm made our refi on our home as simple as Apple Pie. Her expertise, knowledge and hometown southern hospitality was without a doubt outstanding and made the whole process of refinancing quick and actually quite enjoyable. Kevin & Sherri Wilson Odenville, Alabama

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Whitney Bagley
5

Marty and his team are the best of the best! They are super responsive, knowledgeable in the services they provide, and cater to each of my clients needs. You will not be disappointed!

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Leticia Ramirez
5

Hugh and his team were very helpful and professional!! My refinance was a smooth and painless transaction! I am grateful to you and your team Hugh!!

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P-Lou
5

As first time home buyers, we were nervous about the entire process. Right from the beginning Laura and her team were incredibly patient and answered any and all questions we had. Their response time was so fast I sometimes wondered if they lived in the office! As stressful as buying any home can be, we could fully trust Laura, James, and Amber at The Mortgage Firm to have our best interest in mind. Thank you to everyone on this team!

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Karen Bryan
5

The staff at The Mortgage Firm were wonderful! It is stressful buying a home, selling a home and working out of town full time. They kept us focused on what was needed from us to keep the mortgage moving. They were helpful in answering and re-answering all of our questions. I would definitely recommend them for your mortgage needs.

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Jennifer Maybery
5

Would definitely recommend. Jana Didia worked really hard to help me get all of the needed information for my application, and made a difficult process as easy as it could be.

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Barbara Heilman
5

My experience with The Mortgage Firm, and Courtney Roberson, was very positive. Mortgage applications these days are very detailed and complicated. She was with me every step of the way, her explanations were very clear and accurate, she was very patient and helpful, and - best of all for me- very friendly. A very good experience, for sure.

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A Bell
5

Kyri made my experience great through diligence, working hard to find the program I needed to qualify for a mortgage and her professionalism.

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Elaine Aliaga
5

We had the best experience with the Morgage Firm Team Meyers, they were all very professional, perfect communication, our process was incredibly fast and the work with them was really amazing. We totally recommend them.

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Allyson
5

The entire team at the mortgage firm, especially Tim Ramage and Jessica Forbes, were above and beyond amazing in helping me in my first time homebuying experience. I have worked with Tim in the past in attempt to buy a home, however, the timing wasn't right. I followed Tim from his previous employment to The Mortgage Firm and I would never choose another person to work with besides Tim. He was extremely helpful and walked me thru every step of the way...even in the evenings when I had questions or concerns. He is the BEST!!! Jessica came in on her day off to send me an email that I had not received. How much better customer service and experience can you get with that. Being a first time homeowner, I had LOTS of questions and they answered every single question. I couldn't be happier with my experience and would recommend everyone to them!!! Thank you so much!!!!!!

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Dan Anderson
5

If you need to get a mortgage or refinance your home, The Mortgage Firm is the place to go. I happened to get a great guy by the name of Greg Meyer. I highly recommend Greg. Also a part of my process was Joyce Foster. Between the two of them, everything went smoothly and on time! Made the whole process a pleasant experience.

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Ella
5

We are very happy with our loan process using The Mortgage Firm. Dan and Bonnie are thorough and professional! They were always happy to answer our questions. No matter what time of the day or how many times we asked the same questions that we were confused about. The time and commitment they gave was outstanding. At the end of the closing, they also checked in with us from time to time to make sure we were satisfied with everything and understood all the numbers (there can be a lot of them lol). They didn't hesitate to explain. Overall I would highly recommend The Mortgage Firm and Dan and Bonnie!

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John Crespo
5

Had an amazing experience. Buying a home from out of state can be intimidating to say the least. Amber Parr made it seem flawless. She stayed in constant contact with us by phone and email. We would do it over again in a heartbeat as long as she was helping us. I highly recommend The Mortgage Firm to everyone.

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Ruth Cruz
5

Brennan Gilmore has been one of the best Mortgage brokers that I have done business with. She is very knowledgeable, answers any questions or concerns right away, keeps you on the loop during the whole process, very professional, and great personality. I highly recommend her for your Mortgage needs.

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Ashley Griffin
5

We worked with Steve to buy our first home, and our experience was amazing! He walked us through everything, took the time to answer all of our questions, was always so friendly and personable, and truly became a friend of our family. We would recommend Steve to absolutely anyone buying a home! He will take great care of you!

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Carmen Hiraldo
5

Working with The Mortgage Firm second time buying a home was easy and smooth. Donna and Laurence was great and helped me all the way through the closing, great team work. I definitely recommend them to my friends and family.

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Adam Rozehnal
5

This firm has personnel (in my case Brennan Gilmore) that are extremely knowledgeable, caring, personable, and helpful which assured me that all manners of purchasing my new home were being completed whole heartedly and correctly. There business dealings made me feel that I was included into a family, which assured me that I was going to be taken care of throughout the entire process. My questions were always quickly answered and upcoming requirements were always thoroughly explained which further aided in my experience. Being out of state and this being my first time purchasing a home, these aspects of how this organization operates was invaluable to my experience. I would HIGHLY recommend 👌 this company to anyone. Thank you very much!

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Jordan Murphy
5

I had the great pleasure of working with Ed and Team! The supporting team I had personal communication with was Denise and Yonancy. It was a great experience working with them and you can really see the cohesiveness of this team in action. Despite not being the only loan they were working on, it felt like it was all eyes on mine. They supported one another seamlessly and hustled to ensure an on time close! The home buying experience is really a collaborative effort of the buyers and their support team! I felt like I was one of the gang in the best way working with The Mortgage Firm! I held up my end and they really crushed the execution! I am huge on the customer experience and cultivating client relationships. That said, it was a great pleasure working with Ed who really took a professional, yet down to Earth approach toward our relationship that grew into a friendship. That is how good business is done and Ed is no stranger to that! My experience with The Mortgage Firm was for an out of state home purchase. My wife and I were moving from Massachusetts to Florida. Ed took the time to work closely with our personal situation and ensured he digested all the details to determine our best position for qualification. This was HUGE, there were multiple ways to get the approval we needed and I felt confident with his support that we chose the very best option with our specific goals in mind. Further, Ed was all over my loan all throughout! The moment he received notification of an interest rate drop, he was on the phone to ensure my agreement to adjust and lock it in. He saved me money, he delivered a phenomenal experience and most impressively, he took the daunting process of a cross country move and made it all comfortable. Ed needless to say, you have created a client for life and moreover, a friend. I appreciate you very much! Your clear expectation setting delivered a positively memorable experience! I look forward together in the future! **If you’re still reading this review and seeking support on home loan needs, I must urge you to take this heartfelt referral straight to The Mortgage Firm and ASK FOR ED!! He is super knowledgeable, licensed in nearly half the country and the head of compliance for The Mortgage Firm. You will benefit greatly to have his experience working with and for you!!!

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Tia Harrington
1

When Brad was there it was excellent. They put me on a conventional at 5.5% intrest and promised i could refiance in a year. I purchased my home for 299k with 70 k down. My home is now valued over 350k. I have less than 240 owed. After Brad left he callled to help us remove the mortgage insurance...they say we are less than 2% away. That was over a year ago. We called again and everyone knows it's a sellers market. You can zillow my property and see I have more than enough equity. Once again they made up an excuse and wanted us to pay for an appraisal. Six months ago they told us to fill out the paperwork, they would send someone, and charge us when its done. We heard from no one and called. Yesterday we were told thats not how it works we have to pay for the appraisal and fill out everything all over again. When I purchased my last home they contacted us and told us we didnt have to pay mortgage insurance any longer due to the fact the home had so much equity in it within a two year period. Anyone can see where my house has doubled in value,but yet they make excuses on not removing the insurance. They have 70k in cash from me. In covid they did nothing to help when my husband and I were both sick. We made our payments, but they say it was a day or two late and we dont qualify to have our mortgage insurance removed for another six months. That was almost a year ago... They never call you back, always have someone who knows nothing about your file and you are given the run around. It should not be this hard to get my mortgage insurance removed when we have been in our home for over three years and the value has doubled. They were there for us when we purchased the home, but as a brokerage firm they care nothing about you trying to keep your home.

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Nathan
2

I worked with The Mortgage Firm, Inc. while purchasing my first home. If it wasn't for a individual (Gail B. who moved to another firm), I would have moved from this company much earlier than I am currently planning. The interest rate I received was much higher than another, larger company. To make the matter worse, after closing, I received a noticed my mortgage was being moved to their firm in Texas (no wonder Gail left! She had great communication, this company, nope it's really sub-par.) Do a little research on your own and, no matter what your realtor says (keep in mind your realtor is only going by locals they know and typically sell you by saying the "big" nation wide companies will only slow the process), make your own decision and avoid falling into a higher interest rate with this company vs. others.

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Junelle Perry
5

Dan was extremely helpful and a great resource in this whole process, which he made effortless. He returned all my calls and emails promptly and was very respectful and patient with me and my husband. I appreciate him and all his hard work behind the scenes. Thank you Dan!

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Travis Bassett
5

Frank and team were wonderful to work with. There was great communication throughout the whole process of the refinance. Would definitely recommend using the company for a new purchase or refinance.

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Stephanie Kaiser
5

Naomi and her team were absolutely wonderful! They were always there to help however we needed, and answered all of our questions and concerns. What a great, smooth process! I would highly recommend Naomi & her team!

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Jarrett Fletcher
5

Frank did an incredible job from beginning to end on my loan. He was always a phone-call away whenever I had a question or needed information about the next step. The TMF team moved fast; the entire process was easy and seamless! Highly recommend.

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Tyler Blanks
5

Donna Lowery and her team were great. She will go out of her way to do right by her clients. I highly recommend her for anyone's mortgage...Will find you the best rates and make the closing process effortless. Thanks Donna.

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g alcocer
5

Damon Surratt and his team are so awesome! This is the only lender you need! If you are looking for a lender look no further, as Damon and his team are the very best out here. I would highly recommend choosing them, trust me, you will not regret it ! They made the whole process smooth and look easy meanwhile they are hard at work for you. Words aren’t enough to describe their efficiency!

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kalex espinosa
5

If you want to close on time EVERY TIME, with a caring and professional staff, give The Meyers team a try. You owe it to yourself and your clients.

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Shelley Peele
5

Dan Stanton was phenomenal throughout the entire mortgage refi process. He quickly responded whenever I had a question. Dan provided great explanations and kept me in the loop for what to expect. The whole process was so easy and I got a great rate and low closing costs. I really like the electronic portal to track all my tasks with the ability to download documents I signed. I can't imagine this going any smoother! I am so happy I found Dan! I would highly recommend him!

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Jube Serna
5

Dan was referred from a neighbor and i was very satisfied as far as communication and willingness to help me get things done. This was our first time refinancing a mortgage and if you are on the same boat, i would highly recommend that you do your homework and learn the best you can of the process so you can ask the right questions as i think a mortgage is a long term commitment and will hurt you financially if you don't make the right decision. Thank you Dan Stanton.

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Lu C
5

Mark Olson is hands down, the best! We've been using him for over 15 years and follow him everywhere he goes. He is extremely knowledgeable, proficient and trustworthy. We recommend him to anyone looking for a mortgage expert. Thanks Mark!!

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Ashley Davis
5

Steve & his team are the BEST! Highly recommend using them, especially first time home buyers. Make an appointment and speak to Steve. He laid out steps of how my husband and I could improve our credit and we were able to buy our first home within 6 months of our first appointment. Do it! You won't regret it :)

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Lauren Rowe
5

Laurence Heisler and his team are professional and caring. They understood this was an important purchase for our family and we were under pressure to purchase a home quickly. They worked overtime to help get it done and were still able to save our family money. We can’t thank them enough.

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Mark Andrews
5

Tammy and her team are highly professional, detail oriented, timely, and friendly to work with. My wife and I have worked with her several times and recommend her to our friends and family. You can rely on this team for your financial needs with discretion, accuracy, and thoroughness.

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Anastasia Kael
5

I highly recommend this place to get your home loan. The guys are real professionals, especially Greg Meyer and Regina Brady. Getting the house was our big dream, and we were limited in time. In less than a month we received our loan and home as well. Thank you guys to making our dream come true. It was a very positive experience. You are the best.

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Zach St. Pierre
5

Very knowledgeable about first-time homebuyers programs and very willing to educate me on the process. Naomi was wonderful helping me purchase my first home in my very unique financial situation ( Server at a restaurant). She knew everything about everything and was excellent in educating me on the process. It put me at ease knowing the next steps and what to expect.

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Stacy Burton
5

Marty Patterson and his team at the Mortgage Firm always puts you, the client first working tirelessly to close your loan promptly with very personal one on one communication at all times. Excellent up to date progress throughout the loan process. Inquiries, both phone calls and emails are promptly returned. You are treated like a friend. We are always impressed after 30+ years in the real estate business. Stacy and Jeannie Burton Brokers

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Autograph 321
5

Carson was amazing to work with! He helped guide us through our unique situation and was in constant contact with us during the entire process. Being first-time home buyers, he was informative and addressed all of our questions and concerns. I highly recommend Carson and his amazing team for anyone looking to buy a home.

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Natalie Maloney
5

Mike, Diana and Kathy were an amazing team to work with on our refinance! They heard what we wanted to accomplish and made it happen! They were efficient and quick and took the time to answer all my questions! They were available when I needed them and responded quickly through calls and emails too! It was great working with a team of professionals that were Genuinely kind and cared about us! I would highly recommend them! Thank you!

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Julie Coleman
5

The Mortgage firm has a great team. They are in your corner & work fast to get you what you need. As a 1st time home buyer I had many questions and they answered them all right way. They truly made my experience a pleasant one.

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Ive
5

Such a great experience with Elizabeth, we closed on a home that was denied through our first lender, Elizabeth was there with us every step of the way. She did not give up on getting us our dream home, and was able to get us approved through Mortgage Firm. Very kind, friendly and family oriented. Thank you Elizabeth and her team Kathy and Carolina, we appreciate all your hard work ladies!

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Ewa Dabrowska
5

After a horrible experience with two different Lenders The Mortgage Firm stepped in and was able to make the process quick and easy. Derick and his team were very proactive in touching base with all channels to make it a fluid like process. I appreciate the level of professionalism and diligence shown. Thank you so much!

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dblair528
5

This had to be the one thing I was most afraid of. The entire team made me comfortable through the whole process. They gave exact details and amounts. There were no surprises. I will happily recommend Mike and his team to anyone that needs a mortgage. I can’t thank all of them enough for helping me to get into my home. They are truly the Best.

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Ryan Ruggiero
5

Our loan officer Austin Brown made the process so easy! Our loan manager Tamara Norwood was also really great to work with. Everyone I encountered was friendly and knowledgeable. They even got us to the closing table earlier than expected! I can’t thank them enough. THANK YOU!

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Kelly Buckles
5

Micah provides excellent communication throughout the loan process - not only to the buyer, but to both agents. He is always available to answer questions. It's easy to recommend him to my buyers, as I know he will provide the same level of service that I choose to provide to my clients.

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Monica Stuart
5

Dave and his team were so amazing to work with. I was never out of the loop on anything and always felt at ease. They made it such a stress free process for my husband and myself. Everyone was so efficient and always one step ahead. As first time home buyers, we were not sure how everything worked but Dave and Lynley always were quick to respond and put our minds at ease during the process. I truly couldn’t recommend them enough, they all are awesome! (:

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Sam Miller
5

The mortgage firm has excellent customer service and their agents are happy to help with any questions regarding the home buying process. I recently purchased my first home and was grateful to be surrounded by the excellent support at the mortgage firm to help answer my questions and teach me about the process

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William D'Ausilio
5

The Mortgage Firm made Refinancing quick and easy and I would recommend them to anyone. The team was friendly and easy to work with and always kept an open line of communication. Would use them again for any future transactions!

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Siriluk Inchannarong
1

We had a terrible experience with this lender. We were assigned to a loan processor who communicated poorly and caused a lot of damages, delays, and stress. Hugh Blevins who was overseeing the transaction did his best to make things right for us so we ended up not having to give up on our dream home but we would not recommend this lender to anyone. Shady and poor customer service.

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Mary White
5

Great team of professionals. So pleasant to work with. We conducted the entire process from New Mexico and it went extremely well. We absolutely recommend The Mortgage Firm!

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Brandon Reynolds
5

My wife and I had a great experience with this team. If you’re applying for a mortgage, make sure you go with this company! Jamie was so helpful throughout our journey! Thank you!

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David Earle
5

If you’re purchasing a home, call me first then Laura Meyers’s at the Mortgage Firm. Laura and her team deliver for my buyer Clint’s every time.

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ever olivares
5

It was truly a pleasure working Jim Weis, Gloria Weis, Lauren Weis they made the process simple and easy to understand, I will definitely recommend to first time buyers (the Mortgage Firm) I am truly grateful for making this possible on buying our first home. This was very important to me and my family. Thank you so much! Sincerely, Ever Olivares

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Lauren p
5

The customer service was exceptional. Jamie & her team communicated every step and any questions I had were answered in great detail. Will definitely be referring them to friends and associates.

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Joey Salazar
5

Our experience as first time home buyers was so smooth, and a huge part of that was because we had Greg and the Mortgage Firm on our side. He was patient with us, took his time to explain anything we didn't fully comprehend, and genuinely had our best interest in mind. He was very professional and efficient, and he truly went above and beyond to make our dream a reality. Thank you Greg!

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Jami Booton
5

Jim dedicated his time to guide and give us advice on areas to improve before applying. Throughout the application process he was very helpful, kind and informative. He always communicated with us and truly made our home buying process wonderful.

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Andrea Campbell
5

Excellent service from beginning to end! Was always ready to answer questions. The process was very smooth thanks to Melissa! I would highly recommend her to anyone looking to buy. We got a fabulous rate as well!! You couldn't ask for better!

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Eduardo Aguiar
5

After wasting over 7 months jumping through hoops with another mortgage company, I found Stuart Adkins, Vicki and Eva. This great team of mortgage professionals worked closely with me to obtain the mortgage financing I needed to buy a home that had much sentimental value for me. They were all extremely professional, caring and made an arduous process run very smoothly. I will recommend the team and your company to all my friends and family! Thank you 😊

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Ana Velasquez
5

Cache was really helpful, made the process so much easier than it is, he was on top of everything, always responding and explaining things clearly. I loved working with him I wouldn’t give it a second though to contact him for our next house 😃 Thanks for everything.

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Amanda Jarvis
5

Doug and team made our home buying process as smooth and easy as it could possibly be! I can’t recommend these guys enough, seriously. As first time home buyers, it meant a lot to us that they were able to explain everything in a way that was easy for us to understand, and that they were quick to respond to whatever questions we had along the way. Super sweet people too!!

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Jen Moreck
5

Dan and the team were awesome! They were professional, attentive, available, and made the home-buying process easy for me. The kindness and support I received from Dan was invaluable and made for a pleasant experience. I highly recommend Dan and the team to anyone needing a home loan!

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Barbara Moran
5

I worked with Elizabeth Lopez and her team, and they were amazing. They made the process so easy! They provided all the needed information, responded quickly to questions and were so pleasant to deal with.

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Alberto de la Fe
5

James and his team made the financing process easy. The service level was second to none. Communication was key and he made himself available to answer any questions.

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Mark Oswald
5

Mark Olson was incredible throughout the whole home buying process. He was on top of everything from pre-approval all the way to closing. He answered all my calls and all my questions. He also made sure to put time and effort into each of my questions. Being a first time home buyer, I didn’t know what to expect, but my experience was extremely smooth and he made sure I understood everything the entire way through. Can’t recommend Mark enough!

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joe johnston
5

Mark answered any question i had promptly and thoroughly. He took the time to make sure i understood everything. Everything went as he said it would and there were no surprises other than everything came out a little better due do his hard work in getting me the best that was available. I will continue referring him to my friends. I can't wait to use him when I buy my next house.

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Regan Wild
5

We were first time home buyers and Kyle Fontenot and his team did amazingly the entire process! They explained everything to us and we’re always available if we had question. They were able to push to get us an early close date, and we had no complaints at any part! Great company to work with.

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Joe Warner
5

Cynterra and Amanda were very helpful and made this process go smooth. With all the stress of buying or selling a house, save yourself some stress and let these ladies lead you to the finish line. Highly recommended!

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Lisa Hays
5

Dave Starling and his team were great to work with throughout the financing process. Thorough, helpful, pleasant and professional. Always willing to answer our questions. Very knowledgeable and always a friendly voice.

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Alan G Mock
5

Gerry with the Richard Peek team for the Carolinas was professional, personable and a quality communicator. Made the process as stress-free as it could possibly be. Highly recommend.

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Heather Walker
1

In June of 2021 we began working with Laura at The Mortgage Firm who came recommended to us. We were provided an approval letter after several emails, document exchanges & phone calls. During the process of selling our home, our approval tended to move up or down dependent on which ‘team’ member we spoke with, and getting a clear answer in writing proved difficult. We found we were sending in the same information over & over again, countless times & were shifted to several varying team members as well & who continued to ask for the same docs. It did not make us feel confident or comfortable. However, as the team was recommended to us, we wanted to have faith in them & the process. We continued to provide everything they asked for & put in overtime at their suggestion. When our offer was accepted & it was time to really move forward with underwriting and closing, we continued to provide documentation, pay down things & off at their advice. Late one evening we began receiving weird emails asking questions that had not been posed to us prior. When asking if everything was okay, we were told they were ‘working around’ some things but continued to tell us everything was fine and we were clear in moving forward. One ‘team’ member would call & advise us we HAD to do x, y & z, while another ‘team’ member would advise we only needed to do ‘x’. Communication was very poor and there were days where we would not receive anything… Three months into the process & weeks into our new contract, we received a call from Laura advising they can now no longer move forward with lending due to a “rule that just came up overnight”. We had just spoken with a member of the ‘team’ not even an hour prior to said we were good to go. We questioned this & it was more of the same & blaming the ‘new rule’ on their oversights. We truly felt mishandled, misdirected & misinformed throughout. What we will say is that is that prior to Laura calling us to tell us ‘the bad news’ as she put it, she spoke with a former colleague on our behalf who she felt better equipped to handle our file. Although hesitant, we called the contact provided to us which was Wanda at Waterstone Mortgage and that was a BLESSING. Wanda was absolutely amazing from start to finish. She picked up our file & RAN with it. We are very thankful that Laura did some homework in that department & ensured we were placed with someone who had the time & strength to see us through our home purchase. Wanda is professional, quick, kind, informative, and capable. Although we have had a surprise or two, we felt prepared, informed & armed with information. What took 3+ months prior, Wanda has handled in a few short weeks. Every phone call, email & update has been consistent, concise, and truth forward. Her processor Angelica has been ON IT & we are very thankful for the hook-up and HIGHLY recommend Wanda & her team!

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Lynne Ghioto
5

Everyone was so knowledgeable and engaged. When I had questions or concerns, they were handled immediately. Donna was a rock and someone I could count on. The Morrgage Firm has a fabulous team.

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Ivan De La Selva
5

My wife and I had a great experience buying our first home with the Mortgage Firm. We felt well represented and with our best interests in mind. We were informed every step of the way! So happy with our rate and the experience overall! Highly recommend!

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Scott Reid
5

Highly recommend Toby Lynn & the Mortgage Firm! My Wife & I are extremely happy with our experience & Grateful to Toby & her team for helping us achieve our Dream home in Florida! We received very attentive & friendly service right through to the end. Thank You

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Gus Reyes
5

Mark Olson was very helpful, prompt to respond to my questions/concerns, He is reliable and cares for my home purchasing needs. I am happy to recommend him to anyone needing help.

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Melissa Sherry
5

I worked with Paul Mena at The Mortgage Firm. I highly recommend him. The entire process was very easy and fast. We even closed a week early. Paul was always there to answer my questions and reassure me when I was feeling anxious. Crystal also did a great job keeping me informed on the status of the loan process.

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Jennifer VanTassel
5

We worked with Pamela Knox and her team and were extremely satisfied with their exceptional service! They were professional and quick to respond to all our questions or concerns. Definitely recommend using The Mortgage Firm team!

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Aaron Maule
5

We worked with Dave Starling and the folks at The Mortgage Firm to help us get our beach house. The team is extremely professional and knowledgeable. More important to us the team worked closely with us and guided us through the mortgage process from start to closing. It has been 30 years since our last mortgage and boy have things changed. Thanks to the Mortgage Firm Team when closed in a few weeks and we now have our beach house!

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Wendy Grafal
5

We will work with Greg and his team again and again! Greg helped us our first home and the second home. We feel like we have someone we can trust and rely on for home financing for life! Very knowledgeable and experienced. He knows what’s coming next and ahead and helped us to prepare so the whole process go so smoothly with no surprises or bumps. His communication was excellent, not only answering our questions right away but absolutely leading us from the beginning to the end. Very kind and down to earth. He was there for the entire process to ensure everything goes well. We can’t thank you enough, Greg. God bless you.

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Chris Caro
5

I have been a licensed real estate agent in Central Florida since 2012. Since then Laura Meyers at The Mortgage Firm has handled all my transactions, all my referrals of buyers, families, and friends alike. Laura and her team have never let me down and provide the best service I've ever seen in the business, answering calls and pre-approving my customers even on the weekends. Thank you Laura for almost a decade of excellent service.

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Liz Andrews
5

Tammy and her team did a great job from start to finish with our refinance. We were kept informed every step of the way and completed the entire transaction in 3 weeks. I highly recommend Tammy and her team for any of your mortgage needs.

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MaryJo Antalek
5

James was professional, knowledgeable and very easy to deal with. He made the entire process very simple from beginning to end! I would highly recommend The Mortgage Firm company to anyone looking for a stress free experience with home loans or refinancing!

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Teresa Tinsley
5

The mortgage firm was recommended by a coworker, upon contacting them my experience was first class. Not only did they make it easy by taking care of the many documents that needed to be reviewed and shared with the title company. The refinancing itself has truly changed my life and lifestyle. I was able to get a 30 year fixed rate at 2.9%, and pay off a high interest credit card. Laurence’s team of professionals were so caring, and informative. They truly go to work for you.

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Robert Tisdale
5

My wife and I had a painless experience when we refinanced our home. Joe made our experience wonderful. He and his team explained the process and kept in touch step by step through the entire process. I would highly recommend them for any of your financial needs.

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Donna Layseca
5

Excellent communication, friendly and considerate! Elizabeth and her team are the best and I am so happy that I was referred to her!

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Verral Simpson
5

Working with the Mortgage Firm has been a wonderful experience. Donna took the time out to help me every step of the way. She made the process very smooth, I highly recommend this firm, they are awesome.

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Matthew LaBosco
5

Absolutely exceptional experience. David and his team were not only knowledgable, efficient, and effective at getting the result, they were also positive, collaborative, and no matter what curve ball was thrown their way, were positive, encouraging and always had multiple ways to answer for whatever situation came up. HIGHLY recommend!

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Kim King
5

Laura and her team took great care of me during the entire loan process. They answered my questions and talked me off the ledge when I was freaking out. They honestly had my best interests at heart.

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DeJarvis Floyd
5

I love my home! I cannot say enough great things about Ron Haskins and his team! We closed on time and he did a prenominal job of getting things done. Owning a home is one of the most life changing experiences you can have in this lifetime. I highly recommend Ron Haskins and his team...

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Katherine Lacalamito
5

Working with Mortgage Firm was a great experience for us. The process went quick and easy. Brock was fantastic and helped me all the way through up to the closing. I would definitely recommend him .

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Mark Settlemoir
5

Ed Miller and his team at The Mortgage Firm were phenomenal with helping get our loan. They addressed all concerns quickly and efficiently and got our loan done. I would recommend them to everyone.

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Paul Cole
5

The Mortgage Firm team operates like a well oiled machine. Each team member I worked with focused on a specific area of the loan application, pre-approval, offer, underwriting, and closing in a very efficient manner. This team structure allowed us to go from submitting an offer to closing in less than four weeks. The team was very knowledgeable, answered questions effectively and provided guidance when requested. I will refer others to use The Mortgage Firm and I will work with them again when future mortgage needs arise.

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Stacie Rokosny
5

Dave Starling and his team worked hard to put me in my dream home. When we hit a few roadblocks on our way to acquiring a mortgage, Dave and his team helped me work through the details. I highly recommend The Mortgage Firm and will certainly use them again should the opportunity arise.

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JC “Littlebit” Kare
5

Greg Meyer has been our loan officer and worked with many of my friends and family. He is a reliable, honest, hard working, knowledgeable, kind, timely, and a man of integrity. I would trust him with all our mortgage needs and so should you.

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Susan Hiley
5

This is my first time buying a home.. and was buying directly from the seller, so no agents involved. The Mortgage Firm walked me through the entire process!! Very diligent, patient and informative. I highly recommend them, and will use them again should I buy another home!!

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Sally Green
5

We are so grateful to the mortgage firm for everything they did for us during our moving process. We sold a home and bought a home and everything had to be flawless as it was all done in the same day. Jim was so helpful and kind and totally there for us on every question we had. I can’t imagine having done this without him. Highly highly recommend this group!

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Krupa Koestline
5

It was a fantastic experience to work with the Mortgage Firm. I am not one to look forward to the whole refinancing process and all the crazy documentation that goes with it. However, Barb and her team made it super easy. It was all taken care of before I knew it. I also got great rates!!! I will be recommending the Mortgage Firm to all of my friends and family. Thank you!!

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Albert Figueroa
5

I would like to recognise the amazing job Team Meyers has done throughout my entire home buying experience. Since the first moment I was helped and guided through the process, things were carefully explained. It was such a smooth and stress-free experience, Laura, Courtney, Manisha were so helpful and supportive throughout the process. Janice Pagan my loan manager was attentive to detail and very thorough during the process. They were quite knowledgeable and fast at answering my questions, I was a great experience and I would highly recommend them to anyone who would like to start this process. Thank you for all the hard work, I love my new home.

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Marianne File
5

Great team! As a first time homebuyer, they made the process simple and easy.

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Sandra Salazar
5

My husband and I had a great experience with The Mortgage Firm. Our Loan Officer, Diana Vesga, did a great job during the process of purchasing our new home. She was always ready to answer any questions, very professional and friendly. We had frequent communication and feedback regarding the process. THANK YOU FOR ALL YOUR HELP! We are extremely happy and satisfied with you customer service and professionalism.

Nearby Loan Stores in Altamonte Springs

FAQs

  • 1. How to Get in Touch Wtth The Mortgage Firm, Inc.?

    You can call them at this phone number +1 407-539-3476. Or you can search for their website and submit your loan request online.
  • 3. How Can I Secure a Loan at The Mortgage Firm, Inc.?

    You can search for their website and submit your loan request online. If you are looking for payday cash loans, you can visit iPaydayLoans website for more details.
  • 5. What Happens if I Fail to Pay Off My Loan?

    Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to payment respite. Please always read carefully before signing the loan agreement.
  • 2. What Is the Address Of The Mortgage Firm, Inc.? How Can I Find It?

    The Mortgage Firm, Inc. is located at 921 Douglas Ave, Altamonte Springs, FL 32714, United States. Just take a look at the map and find the best way to access it.
  • 4. Is The Mortgage Firm, Inc. an Agency or a Lender?

    The Mortgage Firm, Inc. is a Mortgage lender. To make things easier, iPaydayLoans can link you with a large network of trusted lenders over the internet. You can click here to get a fast personal loan with no credit check.
  • 6. Does The Mortgage Firm, Inc. Offer Loans for Bad Credit?

    Yes, but if you want to get approved for a bad credit loan, we can help you out! Just turn to our online service to get an installment loan even with your low credit scores.

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