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TDECU University of Houston University Dr, Houston

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2.9
Closed
Wednesday8:30AM–5PM

+1 800-839-1154

https://local.tdecu.org/tx/houston/4455-university-drive.html

4455 University Dr Suite 144, Houston, TX 77204, United States

Apply Online

    Services

    • Checking Accounts
    • Savings Accounts
    • High Yield Checking Accounts
    • Money Market
    • C Ds
    • Retirement Savings Accounts

    TDECU University of Houston Reviews

    M

    Michael Scott
    5

    I opened an account with TDECU many years ago and have never regretted my decision. Customer service has always been excellent. Every time I go in my experience is like visiting friends. ***** I would like to see TDECU offer a means of transferring money to other banks that is less cumbersome. Most banks offer Zelle, but I've read that credit unions are reticent to do so. With the proliferation of credit unions it would be great if some method was offered.

    Response from the owner

    We are glad to see that you had an overall good experience with us. We are always improving, and hope to provide an even better experience on your next visit. Thank you for being a TDECU Member! - TDECU, Your Credit Union

    J

    Jason Stock
    1

    Kept locking my account to where I ended up with huge credit hits in my car payment. Took my stimulus check and won’t allow me to access my account even after paying 1400$ to unlock my account. Locked my account once again to my access but will allow transactions that don’t have the funds and then charge me a insufficient funds charge but not even pay. This bank is pure criminal.

    Response from the owner

    Thank you for your feedback Jason. We would like to investigate this further if you could please email us at [email protected] or call 1-800-839-1154 we would appreciate it.

    C

    Christian Garza
    1

    TDECU IS THE WORST BANK IN THE WORLD. JUST TO GET BASIC INFORMATION THEY WANT TO CHARGE YOU EVEN THOUGH THEY MAKE MONEY OFF YOUR INTEREST. I HIGHLY RECOMMEND TO STEER CLEAR OF THIS BANK!

    Response from the owner

    Hello Christian, thank you for reaching out to us. We would like to apologize for your negative experience and make it right. Our credit union Members are our primary focus, and we strive to provide excellent service. We would like to know more about what has happened and look into the issue. We hope that your next experience with TDECU is much improved. Please reach out to us as [email protected] with any additional detail or call Member Care at 1-800-839-1154 we’d love to hear back from you.

    Y

    Yvonne Vega
    5

    Customer Service is excellent. They go out of their way to assist customers. I have been very happy this location.

    Response from the owner

    Thank you for your feedback Yvonne. We'll be sure to let this location's employees know. If you ever need anything please email us at [email protected] or call us at 1-800-839-1154. Thank you for being a TDECU Member.

    J

    Joshua Wooley
    1

    The tdecu in Lake Jackson has employees that discriminate and give unjust treatment to their members. Choose who you bank with wisely.

    L

    LMoneyBaby _
    5

    I LOVE THIS BRANCH! They’re so nice and welcoming. Very professional. Can assist me with anything I need. Our student debit cards have UH on them and are awesome. No hidden fees. Overall, I am very pleased to bank with them.

    Response from the owner

    Thank you for your feedback. If you ever need anything, please email us at [email protected] or call us at 1-800-839-1154. Thank you for being a Member of TDECU, Your Credit Union.

    T

    Tyyisha Evans
    1

    I’ve regrettably referred numerous people to this bank. If you have an unauthorized charge to your card, good luck getting help from them. They claim the process takes up to 60 days and there’s no guarantee funds will be recovered which sound like BS. This is one of 4 accounts I have. Using several banks over the years, this is the only bank I’ve found that doesn’t protect its customers. I’ve advised all I know to close their accounts and will write a review regarding the matter on any site I can find to get the word out!!!

    Response from the owner

    Hello Tyyisha, Thank you for reaching out to us. We apologize for your negative experience. Our Members are our primary focus, and we strive to provide excellent service. We would like to know more about what has happened and look into the matter further. Please reach out to us via email at [email protected] or via Facebook Message at: https://m.me/tdecu with any additional detail, your contact information, and the best time(s) we can reach out to you. We will be keeping an eye on our inbox.

    F

    Flor Montelongo
    1

    Went in to get an item notarized and teller named Jessica, had condescending attitude made rude remark didn’t look when I was signing and overall seemed annoyed. Wouldn’t recommend others to bank here if they can’t even provide good customer service for simple transactions.

    Response from the owner

    Hello Flor, Thank you for reaching out to us and we apologize for your negative experience. Our Members are our primary focus, and we strive to provide excellent service. We would like to know more about what has happened and look into the matter further. Please reach out to us via email at [email protected] or via Facebook Message at: https://m.me/tdecu with any additional detail, your contact information, and the best time(s) we can reach out to you. We will be keeping an eye on our inbox.

    J

    Jessica Leal
    1

    The door was locked when it wasn't even 5:00 pm

    Response from the owner

    Thank you for sharing this feedback. You should always be able to count on us and your recent experience is not up to our standards. Please email us at [email protected] so we can learn more and resolve this for you. We look forward to working with you so we can address this issue. - TDECU, Your Credit Union

    R

    Rachel Poe
    5

    I love coming to this branch! Everyone is always helpful and friendly and I always enjoy the treats they give members.

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    FAQs

    • 1. How to Get Access With TDECU University of Houston?

      You can make them a phone call through this phone number +1 800-839-1154. Or you can go to their website and fill out the loan form online.
    • 3. What Kind of Services Can I Obtain From TDECU University of Houston?

      TDECU University of Houston offers you various services which include: '
      • Checking accounts
      • Savings accounts
      • High-yield checking accounts
      • Money market
      • CDs
      ' You can secure a title loan if you have gotten a clear car title on your name.
    • 5. Is TDECU University of Houston an Agency or a Lender?

      TDECU University of Houston is a Credit union. To make things easier, iPaydayLoans enables you to get access with a large pool of honest lenders over the internet. You can secure a small personal loan via us with no hard credit check.
    • 2. Where Is TDECU University of Houston? How Can I Find It?

      TDECU University of Houston is located at 4455 University Dr Suite 144, Houston, TX 77204, United States. Please carefully check the map and locate the easiest way to access it.
    • 4. How to Apply for a Loan at TDECU University of Houston?

      You can go to their website and fill out the loan form online. If you are looking for small payday loans over the internet, you can visit iPaydayLoans website for more details.
    • 6. What Happens if I Can Not Afford to Rapay My Loan?

      Kindly communicate with your lender if you are struggling with the monthly payments. Different lenders have different solutions to payment respite. It is of great importance to check carefully before signing the loan agreement.
    • 7. Does TDECU University of Houston Offer Loans With Bad Credit?

      Yes, but if you want to get approved for a bad credit loan, we can help you out! Just check out our platform to get an online installment loan even with bad credit.