TD Bank Main St, Poughkeepsie

Hyde Park Branch closed stuck using this. Fix your ATM entrance card scanner. It doesn’t work. I’ve used them in other branches and never had an issue. I do t want to hear that its a user error. Either that or add a drive up ATM like in Hyde Park. Right now only a 2 star. Hyde Park Branch was the best never had an issue going there.

The staff here are very friendly, but one thing I have to say is that their new policy of approaching people and asking if you will be using your checking or savings account is absolutely absurd. I understand that they are taking precautionary actions due to the recent robberies, but they should invest in security, metal detectors, or even have the police swing by there more often. It's not fair to expect customers to disclose their private information in the main lobby with this "prevention" tactic.

The people that work at this location are nice, but the customer service is horrible. If you call you are left on hold for over 2 hours. Their online banking always has "technical difficulties". Don't open an account at this bank, you will regret everything.

I have been a customer for a few years and have to say Jeanette, Pam and everyone at the Innis Ave/Main st branch have been nothing but accommodating to my needs. Not only are they friendly and remember their customers names, but they always stop what they’re doing to help. I can not recommend them enough.

The Staff is extremely nice & honest :) way better then the other td bank going towards the galleria !

Insane wait times. Incompetent tellers. ATM always down. This is one of the worst banks in the area.

I was Really nervous since it's my first time opening a bank account and the guy was very nice. Hopefully the courtesy continues, I understand how hard times are right now

So far so good in the few weeks that I've been banking with TD Bank. When out of town last week and had absolutely no problems using my card...

I’m so disgusted with this branch the staff is is VERY rude and the store assistant manager forget about her .. I came in to solve a problem with my account after spending hours on the phone with a representative I decided to go into the branch to resolve it & it was not a pleasant experience the staff acted as if they didn’t know things or as if they didn’t wanna help me I needed to get a hold off my account So I could gain access to my money the representative said the store manager or assistant manager would be able to remove the hold if they want to the assistant store manager told me there’s nothing she could do for me so I was forced to go to a different branch to get the matter resolved try and avoid this place if you can !!

The staff on the right side, a business area, very kind to express how they were bothered by me, but I'm very still generous as much as giving 1 star.