TD Bank Liberia Ave, Manassas

I have never encountered a bank with less knowledgeable staff. After four phone calls and two in person visits, they were still unable to setup automatic payment of a mortgage despite (supposedly) talking to their mortgage department. I wouldn't rely on them for any financial transaction more complicated than making change, and I'd still count it twice!

I loved this branch for years always taking care of me as a client, but lately seems not to well organized complicated and it's a hustle, last week I tried to put a check in my account and this teller Justin asked me for my ID then Justin come back asking me for another ID I gave him and he said, he doesn't know which one is fake omg this are government ID cards, and the fact that he assumed I'm a scammer. He needs better education to deal with clients it reflect poorly on the branch.

The tellers were great and helped me with a difficult transaction through the drive through. They were patient and accommodating, if you are banking in Manassas this is the location to go to.

Sat in line at drive thru for 33 minutes. Three lines open & only 1 teller. When we got to window she ask if we wanted water. I said sure. She never gave us water. Thought that was a very strange thing to ask. Worst customer service ever. How can it possibly take so long.

This is 2nd time I came to this branch waited in long line , and they said they dnt have enough cash not even 7 thousand, is that a joke , Or bank ?

Tellers are very friendly both over the phone and in person. Bank managers are prompt and very knowledgeable, even reminding me of minimum balance requirements. Glad I opened an account here!

Lalaine helped myself and my company without a flaw, to get through a major problem, I had made. Definitely a great experience with TD Bank, this branch and especially the extra help from Lalaine.

It's confidential to be there for financial transactions. They help out as well. Indeed. Welcome to the show, I'm the host. You're here for the hard truth, I'm here to prove it to you. TD bank is a nice place for customers service because they give people personal assistance when the need it. It's one of the best banks in Mannassas. Oh really ? Yes. They do activation on customer's account into a different levels of information on helping people out. They can help whenever they have difficulty of getting ahead of lower scores. If they have a problem with their debt card or credit card, they'll do everything they can to fix the problem. Especially if can't do things on their own. For real? Yeah. They usually have the ability to prove their skills to activate the account to suspect the negative cause from the penalty fee. They can do that to help people ? Yes. They can but they'll remain you to take responsibility to pay them off and reduce it. However, they explain every details about the statement. Really? yeah. Whatever they need from them rather if is adding money to the account, applying for the account, have a new one, plan to have a credit card, check the results, statements, personal assistance, practice with training, experiences, or emergencies, they'll do everything to help you, your friend, family, and everyone else to improve it Why? Because the staffs are the only people that came take care of the situation. It's that so ? Yes. It is. No matter what happens they'll do it for sure. You don't to do this on you're own, they're going to do it for you. It's their duty to make it possible for financial activity. Do they have bathroom ? Yes, it's located on the right where the authorized vest is. [Caution] Be careful not to go there because it's restricted. Customers are not allowed to be there not even the kids because it can be a red flag and red card trouble. [Notice] Only Bank staff and Authorized personnels are submitted to be there. The ATM is located at the door entrance on the middle. Behind it. Withdrawal money or deposit them in your card whenever is necessary. If you're having trouble, remaind the TD staff to help you out. If they close on 5pm and if you're late to be there, use the ATM for transactions. Prove this and you'll be in a confidence and decent life. Until next time, everyone. Take care.

If you plan on calling this bank dont even bother I called them over 20 times to get someone on the phone and was sent straight to voicemail about there hours between 8:30am-4:00pm it was 11:00 am when I started calling them I stop calling them around 12 TD bank is America's most inconvenient bank switch banks it's not worth dealing with such a unprofessional bank

Great service . few times I've been there.