TD Bank St George Rd, Williston

The Williston branch appears to have made some recent changes for the better; kudos to the bank manager who is striving to provide excellent customer service during difficult times and staff shortages.

You close Richmond’s branch which was personal and helpful and force everyone to Williston with locked doors. Your only option is to talk to the vacuum in a long line of cars with narrow lanes not suited for trucks. Super frustrating and is everything banking shouldn’t be. Lady on the phone was rude and clearly frustrated with something. Last time I tried their card machine wasn’t working and they told me to go to South Burlington because they were friendlier. They absolutely were.

It used to be one of my favorite banks, now it’s the worst. Unhelpful staff, did not fix the issue I had with their system. Also, worst bank to deal with during a pandemic, nonetheless they cut their most crucial hours for regular essential employees (either early in the morning 8am or late at 4:30pm) but also they made sure to be as least helpful as possible. Why cutting their hours especially since the tellers are yards away from the customers and talking through cameras?!?! Do the opposite and extend the hours to help people reach their financial goals and needs! They are ridiculous!

I went there to get a new credit card because there had been fraudulent activity on my previous card & the customer rep at TD Credit card service couldn't issue a new card because she kept telling me that my routing number on my checking account was wrong & that I needed to go to the branch! So I went to that branch & they issued the new credit card & said I could still make a payment on the new card and I did but now when I look at my account, no payment was made, and I just got a late fee on my account even though I have a receipt that shows that I paid on time. The teller seem to have no clue on what to do, same with the customer service representative.

I like TD Bank, but what I like most about this TD Bank location they treat you more like a friend and don't just follow the typical customer service protocols. Bill, Sam, Carlos, Amber, and others make any type of banking easy and enjoyable.

ATM would refuse to accept deposited bills regularly, today it stopped taking my card. Something is seriously wrong with the ATM please fix it!

TD Bank closes the branch in Richmond and forces it's members to travel to Williston. You travel to Williston, and now the doors are locked shut. Do you realize that NEFCU and other banks have their lobbies open (hell, Richmond TD Bank was open)? You're only option is to sit in a long line and do your impersonal banking from the car. It's a total joke, and banking at it's worst!!

TD bank Williston Vt, better they close their business. The Pandemic over. But they still shut lobby door off. I will open account from other bank then move my fund over. Get the hell out of them. I am customer over 25 years ( from Howard bank). They are bu....Sh.......

Did not receive much assistance from people at this branch or TD Bank in general. Just another large bank treating people like cattle. Do not recommend banking here or with TD. More than happy to elaborate on my poor treatment and experiences with TD. Just email me and I will explain how poorly I and my wife were treated.

First they close the Richmond bank and inconvenience me into going here but the lines are ridiculous and would it seriously kill them to put in a walk up ATM just to speed things up?