TD Bank Franklin Ave, Ridgewood

Hello TD bank Ridgewood. I’m very unhappy with the listening skills of the front desk. I went in there today for a simple deposit today. I also wanted to withdraw some money. Withdraw went perfectly, but sadly the front desk screwed up and decided to pick the account opposite from the card and pin I gave them. This was a huge mistake! Why would you pick the account that was opposite from the card I gave. Better communication and better judgment ladies!!!! Use the account that is connected to the card PLEASE!

We arrived at 3:15 for a reservation. We waited for 30 minutes outside without any contact whatsoever. The one worker who was actually working had no idea what he was doing, the blond woman was chatting on the phone, and the other guy was not doing anything and could have easily serviced us. Definitely not coming back to a TD bank.

The people at this TD Bank remember your name and are just very nice and easy to work with! This is my favorite TD bank in the area!!!

I like TD bank overall. This location would not let me use their bathroom. I trust them with all my finances and they won’t trust me with their toilet? Okay.

I really miss the old manager Ms.angel not only did she get the job done she had exceptional customer service the new manager has a ridiculous stuck up and rude attitude she claimed to have updated my number within the system informed me I had to wait until Monday for the change to take place if not then continue to wait because in her words “it’s going to take some time” now of course being a long time customer with TD I knew that had sound a little off to me especially being that earlier in the day I previously spoke with TD reps who informed me to go that it would be changed and updated on the spot a few days go by I decide to call it wasn’t until the 5th call that someone was able to assist me then to put the cherry on top each rep I spoke with were just as confused as I was when I relayed the message that I had to wait a few days for the correction do me a favor and do better STOP PLAYING WITH PEOPLES MONEY ‼️‼️‼️‼️‼️‼️‼️

I have a business in Ridgewood we ran out of change came to this bank because its the only one open on Sunday the lady at the desk refused to give me any change even though I’ve gotten change before at the same location and never had a problem. Will not come here again and will never open an account here either. It was only change for $100!

Such a friendly, helpful bank staff! And unlike some other banks, you can actually call the branch directly and get quick service.

Everyone at this branch has always been great! My wife and I have always received great service.