TCU Carmel
+1 317-574-3550
https://www.tcunet.com/
Inside Meijer, 1424 W Carmel Dr, Carmel, IN 46032, United States
Services
- Become A Member
- Business Banking
- Personal Banking
TCU Reviews
D
Nick and Ty were both great today. I got a new loan through TCU, and needed help with a few things. They took care of everything for me. I really appreciate their help and professionalism.
Hi, David! Thanks for sharing your experience. We're so glad to be of service, and we'll make sure to share your feedback with Nick and Ty. Have a great weekend!
M
Hi! This is actually for the new E Carmel Dr location since I am not seeing it on Google yet to add my review. I'm not sure of his name (I believe it was Ty if I remember correctly?), however the gentleman that helped me today 6/6 was fantastic! I came in upset due to a misunderstanding and he was extremely helpful and patient until I was able to understand. I've been to this new location a few times now and it has always been helpful! Please share this with that team, thank you!
Thank you so much for taking the time to share your experience, Myra! We're very glad to be of service and are happy that team members like Ty take the time to help meet our members' needs. We're still working with Google to find out why the East Carmel Drive location isn't showing up consistently in the search results and hope to have that resolved as soon as possible. In the meantime, please know that we have shared your kind words with the team there, with a special shout out to Ty! Have a great week!
L
I've been with TCU several years. I've never had a bad experience but I needed to open a new account Friday & I'm not well versed doing things online. Stephanie Lay @ the Carmel location was beyond helpful! I'm not sure if she will see this review but I hope her superior's know that Stephanie is the absolute best & it was a pleasure meeting her! Thank you for taking the time to read my post.
Thanks so much for posting your review. Stephanie will be so glad she was able to be of service! Have a great week!
J
After a bad experience on Georgetown Rd location, I came here with my concerns, and was told that the way I was treated is not TCU's normal way of treating people. I realized very quickly, That I am very glad to be a new TCU customer, and that I will only do business now at the Carmel TCU location ONLY!!! GREAT JOB GUYS!!!!
J
I bank with a sister Bank and this location has been well accommodating to me. I appreciate having them near by.
b
Staff was very friendly at Grand Opening! However, it has been all bad since then. I tried my new Debit Card at Kroger. . .did not work! It took 7 minutes for different Kroger employees to get the card to work. They said Kroger and Master Card are having a dispute and I will continue to have trouble. Today I tried the card again at Kroger. More trouble and more of my time wasted! Same story. . . dispute between Kroger and Master Card. However, finally someone from the service desk discovered a way to get the card to work. Are you ready for this. . . insert the card (BACKWARDS) and wait 2 seconds: pull out card: insert the card a second time(BACKWARDS) and wait 2 seconds: pull out card: insert the card a third time (BACKWARDS) and wait 2 seconds: pull out card: now slide the card using the strip and push the bottom, right button. It worked!!!!!!!!!!! Although I was tired of this entire snafu, I purchased another item, so I could try this nonsense myself. Yep! It worked!!!!!!!! However, life is too short to follow this routine as the line of customers grows behind me! TCU, what's up with this card?
Hi, Barbara. One of our team members is trying to contact you and left a voicemail yesterday. We're very sorry about all the frustration using your TCU Debit Card at Kroger. To our knowledge, there isn't any dispute between Mastercard and Kroger that would cause the problem you're experiencing. Until our team member can speak with you directly to see if it's something different, we're going to go out on a limb and say the problem you're experiencing has to do with Kroger's recent decision to no longer allow customers to use their DEBIT cards to perform CREDIT transactions. Debit cards (no matter whose) require a PIN at Kroger. We created a link that will take you to the page on Kroger's website explaining their decision: tcunet.com/kroger. The Kroger staff's instructions to "trick" the card reader certainly works. But we would never want you or any of our members to have to go through that every time. Plus, it bypasses the enhanced security of the built-in chip. Again, we're making an assumption about the problem you're having based on what we know about Kroger's handling of debit card transactions. If you're experiencing a different problem, hopefully our team member can provide the best solution when the two of you have a chance to connect. All our best to you!
J
Stephanie lay was very helpful. I had an issue with a TCU ATM machine. I was depositing money had an error with my card chip error while in the middle of my money being counted in the Machine and it canceled the transaction without actually depositing the money or giving the money back I spoke with TCU representatives and told me to go to the nearest branch and talk to them about it. luckily I got Stephanie who helped me out the process should’ve took in at least 24 hours to 48 hours for them to just see what just happened. It wasn’t even 4hrs later my money was in my account. I know why she is the manger there because she gets things done and she’s a cutie 😝 thanks so much again for the fast service.
Good morning, Justin. Thank you so much for taking the time to rate us and share your experience. We're proud of Stephanie, too! We appreciate you being a member and hope you have a great rest of the week!
G
No longer a bank that's willing to work with other credit unions through shared branching.
Hello, Greg. TCU still does participate in CO-OP shared branching. The shared branching services that previously were available at our Meijer branch were recently relocated to our new full-service branch at 635 E. Carmel Drive. We apologize for the inconvenience, but invite you to visit the new branch if you require shared branching services. Thank you!
M
Telephone rep Amanda needs a new position or job; telephone customer service skills are not her strength...
Matt: We're very sorry that your experience failed to meet the level of service you expected. If it's OK for someone from our leadership team to reach out to you to discuss this further, please email us at [email protected] with your contact information. Thank you.
J
Great people at this location. Always have such personal, warm yet professional service.
Nearby Loan Stores in Carmel
FAQs
1. What Is the Phone Number of TCU?
You can call TCU via +1 317-574-3550. You can fill in our easy-to-use online form to submit your loan application as well.3. What Kind Of Services Can I Get From TCU?
TCU provides all sorts of loan services, including: '- Become a Member
- Business Banking
- Personal Banking
5. Is TCU An Agency Or A Lender?
TCU is a Credit union that accepts all kinds of loan requests including online installment loans. In addition, iPaydayLoans, as an online loan service platform, can connect our customers with our online partner lenders to get easy and fast online loans.
2. How Can I Find the Location of TCU?
TCU is located at Inside Meijer, 1424 W Carmel Dr, Carmel, IN 46032, United States. You can look for their store address on the map software and pay them a visit right now.4. How Can I Request A Loan At TCU?
You can submit your loan request on their website. If you need other financial support, you can always visit our online platform to explore more options.6. What Will Happen If I Can't Perform Repayment On My Loan?
You can always contact your lender if you can't repay your loans. Your lender may adjust the loan plan for you to cope with your current repayment ability. Click here to learn more information if, for example, you defaulted on your online title loans.7. Can I Get Loans With Bad Credit from TCU?
Yes, it is possible to apply for loans without perfect credit score such as online personal loan services from them. You can contact the lenders for detailed information regarding loan requirements. You can also visit our online loan platform to get instant loan offers with easy conditions.