Talon Loans, LLC Chambers St, Ogden

We worked with Alex Nay this month as first time home buyers. I had originally reached out in March simply asking about the process and looking at what we could afford. Alex was super kind and patient while we asked all of our questions and got us pre-approved super quick! The process when we found our house was incredibly simple, we ended up closing a week early! We loved working with Alex and Talon Loans.

Talon loans was amazing to work with. Alex Nay was very professional, efficient and informative on the loan process. I would work with them again and recommend them to anyone.

My husband and I recently refinanced our home loan with Tyler Watson. He was amazing to work with. He is very honest and keeps you informed of what is going on throughout the weeks. He made the entire process extremely easy and stress free. We would highly recommend him to anyone wanting to refinance.

Buying a house is a pretty long, drawn out process, but I’d highly recommend you taking this process on with Talon Loans and more specifically with Tyler. We had a bunch of questions that popped up, and Tyler seemed to always pick up when we called. I can’t tell you how nice it was knowing that we could get ahold of our Loan Officer at most any time. I would highly recommend Tyler, and Talon Loans to anyone looking to buy a home.

Tyler at Talon Loans helped us through our refinance. Answered all questions we had and kept us to date. Saved us some money. Look forward to using Talon Loans again on our next home purchase! Would absolutely recommend these guys!

Talon Loan was great to work with. Alex Nay was our loan officer and he was a great help. This was our first time buying a home and Alex made the process go smooth and easy to manage! Would highly recommend Talon Loans and Alex Nay!

We had a great experience working with Alex at Talon Loans. He was willing to answer our many questions throughout the process of purchasing our new home and was always so friendly! My husband and I highly recommend working with him!

My wife and I refinanced our home mortgage from a 30 year loan to a 15 year loan at a great interest rate. Tyler Watson was excellent to work with and communicated with us frequently to tell us about important documents and milestones along the way. We were really impressed with his professionalism and attention to detail. Great experience and would recommend Talon and Tyler to others.

We had the pleasure of working with Tyler Watson for our refinance. He was very knowledgeable and accommodating. He found us a great rate and the process from start to finish was quick and easy! I highly recommend Tyler with Talon.

I have done business with this company many times for mortgage refinances, so I went with this company again when I moved and they handled the new mortgage loan for the house we purchased. In dealing with a mortgage refinance, there are no other parties involved (seller, buyer, realtor), so if the loan isn't closed in a timely manner, it doesn't affect anyone. However, with the purchase of a new home, timeliness matters a great deal since so many people are involved. We closed on the sale of our home on 9/24/20 and we were scheduled to close on the purchase of our new home on 9/30/20. We had many deadlines in place to ensure a timely closing, per our contract with the sellers of our new home. We did not meet our deadline to have the mortgage loan approved by underwriters, and it was because we did not get the results of the appraisal on the house on time. We had a lot of back and forth with the sellers of the house, because they were concerned the loan was not going to go through because things kept being delayed. The issues getting the loan approved were the fault of Talon Loans. I have excellent credit, and I provided every document requested of me (taxes, W-2's, paystubs, etc) the same day they were requested of me, sometimes even within minutes of the request. I found out later that the reason for the delay was that the appraisal was not ordered by Talon Loans on time. It was not even ordered until 9/22/20, and our deadline for the loan to be approved was 9/25/20. It should have been ordered much earlier, but it was not, because the owner of Talon Loans was on vacation, had no cell service, and could not be reached to place the order, and his staff did not have the necessary tools to order it themselves. When I was finally notified about the issue, the owner of Talon Loans assured me that everything was fine, and that my closing costs would not increase. When I specifically asked about the prepaid interest cost increasing, he said he would cover the cost of the prepaid interest increase due to the loan closing later than planned. We finally closed on the loan on 10/6/20, and I did end up paying $1080 in prepaid interest (should have been closer to $40). When I reminded the owner of Talon Loans that he assured me he would cover the cost of the increase in the prepaid interest, he did not even respond. It is too bad that my loan was so egregiously mismanaged, because the owner of Talon Loans is a super nice guy. However, in the end, vacations are more important to him then the well-being of his customers.