Systems & Services Technologies, Inc. Pickett Rd, St Joseph

If I could leave no stars I would. This company is by far the worst I have ever had to deal with. They always mess up my statement and they're always trying to double charge me payments. They tack on late fees when my payment isn't late and they're horrible to have to call and deal with. They can never seem to "find the issue" and once they finally do they say it could take up to a week to stop receiving phone calls and for the "days delinquent" to disappear from your statement. They even pulled money from my checking account without my permission! I'm going to be refinancing my loan soon and you can bet that I'm not going to use this company ever again!!!

Worse company ever! I'd give 0 stars if I could. They took double payments out of our bank 2 different months. Then tried saying that all those payments got kicked back (we verified with the bank that only one from each transaction was returned to us even though we knew that to begin with) then they reported us late to the credit bureaus even though we were never late and had automatic payments set up. We got a loan through our bank and paid them off. Ans now trying to fix the huge mess they made on my husband's credit! They never reported it was paid off either! Oh and their customer service loves to make you feel like everything is your fault. Idk how they are still open for business or how they have a good rating on the BBB! Never ever use this company if you have a choice! We unfortunately did not as our loan was sold to them from another loan company! They really should be shut down based on everything I have read!

Absolutely horrendous customer service. Unfortunately a loan was bought out from another company and we've had the displeasure of dealing with SST ever since. They do not keep accurate payment records then tell you that you are behind even when you can pull the transactions from your bank statements. If you pay a double payment one half of it will seemingly disappear and you'll be behind. Do NOT ever take out a loan with this company unless you want an absolute headache.

This lender was used through Bass Pro Shops for my boat loan. What a mistake. Refinanced to my local credit union after four months when I noticed issues with the way my payments were being applied to the loan. There were also no intuitive ways of paying additional monies to the loan. It’s basically a scam company that’s ‘banking’ on you just taking that monthly payment and keeping your mouth shut. Avoid or refinance out. You can do it!

This company is a joke. Their customer service is the worse I have every dealt with. Not only did I have to battle with them for weeks over fixing their website so I could setup automatic payments, but once it was setup it took two payments. I argued with them over the phone and no matter what I said they would not refund my money unless I faxed them a rolling statement. I told them I was out of town and had no access to my statement or a fax machine. However, I told them they know they received the payment and are not for the customer at all. Talking to a supervisor is a waste of time as well, they do not care about the customer. I know I will get this paid off and I will NEVER finance another thing through this lousy company. Please take this review seriously and do not finance anything through them. I had to call my bank and have them try and cancel the payment. They are not for the customer, only the customer's money. I so wish I had saw the reviews before doing any business with them.

I’m surprised by all the negative reviews of this company. They bought out my Pioneer loan in April of 2019, but I’ve had nothing but a great experience with them. I was able to call and talk to a lady about getting all of the extra money I was paying through my allotment to be fully paid out to them from the bank that it goes through. She was super nice and helpful and gave me detailed information of what to say to the bank that allots the money out of my pay to SST to get it done. I also requested a payment history report for every payment that’s been paid to them since they took over my loan (for my records) to be emailed to me, and they kindly did so. I’ve been able to send in extra payments through their website on top of the money already being allotted from my pay with absolutely no issues. I’m now on the verge of paying off my loan almost 2 years early (I’m 15 months into a 36mo payback term. My next payment isn’t due until April 2021 however, I still make my monthly payments without skipping any months to keep the interest from accruing. I’ll have it paid off by the end of next month. I guess I’ve gotten lucky. Sure the interest rate isn’t the best however, that’s been my motivation to pay it off as soon as possible.

By far the worst company I have ever worked with. Tried to pay off my loan and they rejected my payment, charged me and then blamed my bank for it. Refused to remove my penalty. I went ahead and paid it off again and then called to confirm. They said they had not received my payment and requested I pay it over the phone. Then they double charged me and I've fought and fought to get my money back. Garbage Company.

Unfortunately the other's reviews are very accurate. EVERY person I have dealt with with this company is extremely rude. They really appear to dislike what they are doing. DO NOT SIGN UP FOR THE AUTODRAFT! They drafted 2 payments at the same time & gave me a run around on the refund. Claimed I had to have info directly from my bank faxed to them. Had it faxed twice & and they still refused to refund the double payment drafted. Totally their mistake but refused to correct it! Ended up just applying to the next payment due. Even my bank said this was not right & that they should be reported for these methods! Beware! Get a loan with another company!

I had a credit card with this company. I had it for almost 20 yrs and when I first got it my credit wasn't that great (I can't remember if SST was the original bank or if they bought the account from another bank). Once my credit went up I called to see if they would lower my interest. They didn't. After a couple of years and a couple of calls I realized they would probably never lower it. Capital One did, so I kept their card and called to cancel this one. The customer service person I talked to was rude. Most of the time you call to cancel a service or card or whatever the company tries to give you incentives to stay. Not this company. The customer service person I talked to actually tried to scare me in to keeping their card. He warned me that my credit score would drop when they reported the account to the credit bureau as "closed by account holder." I told him I just wanted it closed. He came across as very upset with me and after he was done I started to ask him a question and he hung up on me.

I have the worst experience ever dealing with a financing company called SST, Inc 4315 Picket Road, St. Joseph, MO. They financed a boat I purchased. I had an accident with the boat and the insurance company sent me a 90% check which I signed and sent to SST to payoff the loan. They tell me their policy is to hold my refund for 30 days before they will refund me. So I would suggest anyone dealing with SST be aware of this. They are a most unreliable company that I am aware of.