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Credit union

Summit Credit Union 1st Ave, Hickory

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4.5
Closed
Wednesday8:30AM–5PM

+1 828-267-5768

https://summitcu.org/

102 1st Ave NE, Hickory, NC 28601, United States

Apply Online

    Services

    • Auto Loan
    • Checking
    • Credit Card
    • Home Loan
    • Insurance
    • Saving Investment

    Summit Credit Union Reviews

    L

    Lisa McCall
    2

    My Father banked here for 40 plus years. He took those ladies in there sweet potatoes and was very nice to them. Whenever he had a stroke, and we had to get him on Medicare, you would have thought we were up there to rob the bank. They were so cold and suspicious and treated us very unkindly. I was POA for my Dad and I gave them the papers to prove it. When I went up twice to draw out money for my Mother (she had Covid) they wouldn’t let me. He passed away before Christmas and my Mother and I just closed the account and we are so glad we do not have to deal with them anymore.

    Response from the owner

    Thank you for your feedback, Ms. McCall. Our sincerest condolences on the death of your father. We are sorry to see that your experience with us was not a positive one. We strive to provide the best service to our members. Would you have a moment to discuss this in more detail? We would be happy to discuss this with you further and hopefully regain your family’s trust and confidence in us. Please call us at your convenience at 336-662-6200.

    L

    Larry Self
    5

    Great and professional staff! Sharron, Patrick and crew have been our go to’s for a long time. They are always friendly professional and knowledgeable about all the aspects of banking. If you are a member and need anything they can do it!

    Response from the owner

    Thank you, Mr. Self for your wonderful review! We appreciate your membership!

    K

    Kryptic_1989
    5

    Dealt with Katy in the branch and Christy W. in Greensboro. They helped my family get refinanced and got us a new auto loan we needed. Customer service is so great here that I closed my accounts at another institution to come here. They have a great app as well. Will not leave

    Response from the owner

    That's so good to hear. And, thank you for sharing your story. We hope to keep providing you with the best service you can find.

    J

    Jason Dentino
    5

    Quick, efficient, and knowledgeable. Thanks for the help

    Response from the owner

    Thank you, Jason for the 5-star review. We appreciate your kind words and feedback!

    J

    James Smith
    1

    Lied to about loan. Told only way to get loan was swap from my joint account to my own account and resetup direct deposit. Waste of time

    A

    Ashlee Lewis
    4

    Really wanted to give 5 stars because the Hickory branch is so nice. I switched to this credit union because they offer bill pay and my previous bank does not. This is also the bank my employer uses. Only thing I don't like is that my DD paycheck pending for 2 days and I can't access funds until Friday. I was previously getting paid Thursdays. Other than that it seems great so far. Look forward to refinancing my vehicle soon with them.

    Response from the owner

    Thank you, Ms. Lewis for your review!

    L

    Luke_C4rn4g3
    4

    I don't have very many issues with this place but my two are that there needs to be some sort of 24hour help line and I don't prefer having to wait till Monday for a check to go into my account because I'm paid mostly on Fridays but other than that the staff are really nice and I've had no other issues 👍

    Response from the owner

    Thank you for the 4-star review and feedback. We appreciate your membership!

    J

    James Weiss
    4

    Very friendly staff will go the extra distance to make sure you are taken care of. On one occasion I was having difficulties setting up their app on my phone, one of the tellers noticed I was struggling with it and offered to help, and she had my issues resolved in only a couple of minutes time.

    Response from the owner

    Thank you for sharing your experience. We are glad to hear this issue with Mobile 24 was resolved right-away. And, we hope it is making your banking tasks much more convenient.

    J

    James Grenon
    5

    Love the Hickory branch staff! They are very professional and treat you like family.

    Response from the owner

    Thank you, James for the 5-star review! We are glad to hear of the exemplary service you receive while at our branch. We appreciate your membership!

    M

    Maxine Hedin
    5

    The customer service is exceptional...at least in Hickory! They are always willing to take the extra time to help.

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    FAQs

    • 1. How Can I Contact Summit Credit Union?

      You can give them a ring by this phone number +1 828-267-5768. Or you can visit their website and fill in the request form online.
    • 3. What Type of Services Can I Get From Summit Credit Union?

      Summit Credit Union provides you with a wide range of services which include: '
      • Auto Loan
      • Checking
      • Credit Card
      • Home Loan
      • Insurance
      ' You can secure a title loan if you have gotten a clear vehicle title on your name.
    • 5. Is Summit Credit Union an Agency or a Lender?

      Summit Credit Union is a Credit union. To make things easier, iPaydayLoans can link you with a large network of trusted lenders over the internet. You can get a fast personal loan here with no credit check.
    • 2. Where Is Summit Credit Union? How to Get There?

      Summit Credit Union is located at 102 1st Ave NE, Hickory, NC 28601, United States. Just take a look at the map and find the best way to access it.
    • 4. How to Apply for a Loan at Summit Credit Union?

      You can visit their website and fill in the request form online. If you are looking for payday advances over the internet, you can come to our website for more details.
    • 6. What Should I Do if I Can Not Repay My Loan?

      You can communicate with your lender if you feel it hard to repay the loan on time. Different lenders have different policies of overdue payment. Please always read carefully before signing the loan agreement.
    • 7. Does Summit Credit Union Offer Bad Credit Loans?

      Yes, but if you want to boost your likelihood of securing a loan with bad credit, we can help you out! Just check out our platform to get a long term installment loan even with bad credit.