Stearns Home Loans - Sandy, UT Monroe St, Sandy

John N. at Stearns sets the bar high for professionalism, and is incredibly likable and knowledgeable about his industry. John is exactly the kind expert you need (and Stearns needs) working on your home loan. He runs numbers like a mad-man, and can explain every piece of the transaction in an easy and understandable way. John made the time to talk to me every time I had a doubt, concern, or question and made getting into a home comfortable and easy. If you're on the fence, or bidding around, you won't regret letting John and his team enter their horse in the race. Over at Stearns, they truly make the dream happen.

I have had this loan for a few months after a refinance. I have been paying my mortgage like usual and then today I get a call from another loan servicing place, which was confusing as I had had no notice that my loan was transferred somewhere else and had already made my usual payment. When I called, they stated I should have received a goodbye letter and info on where to send my next payment. I received no such letter, the most I have received from them lately is info about my escrow which I thought was just them confirming they paid my insurance. I have never had this problem with loans in the past and I have had loans purchased before from the original loan holder. This is a terrible business practice and I hope no one else goes through this company.

Avoid at all costs. They immediately sold my loan to another provider which was a confusing 4 months of knowing who to pay and how, but not before selling all my information to a host of predatory insurance sales companies with tons of misleading physical mail marketing and no way to tell them to F*** Off. These guys suck, then they blow.

We jumped through dozens of hoops to get financing and because Stearns kept changing the terms of the loan, and slacked on getting documentation to the title company causing us to move the closing date 4 times, closing about additional $2500 in fees to the sellers, $1600 in additional rent and$800 in moving choosy these guy's are a joke

John was great he answered all our questions and kept good communication he was on top of everything. We didn't think we could get a loan but he got us one with a doable monly payment. Thanks John

John Nelson with Stearns Home Loans is the perfect example of customer service! He went above and beyond to help us with our home buying experience. They don’t pay that dude enough! The way he treated us, the way he worked and did his job is text book service. If every company in any industry wants an example of how to treat their customers they just need to visit with John Nelson. He has set the bench mark for excellent customer service and that’s the kind of service that will keep your customers coming back. I plan on buying more property/houses in the future and I will only go through Stearns and John Nelson. 5 Stars isn’t a high enough rating for that guy! Thanks John!

Working with John was the best decision we made throughout our home-buying process. He was very personal, and kept in touch throughout the entire process, always updating us each step of the way, and reaching out to see how we were doing and if we had any questions. We were more than satisfied with how well he does his job, and were thankful for his support. I would highly recommend him to anyone.

I absolutely love working with John. Each transaction is smooth, and John lets me know of any possible issues before they arise. I feel confident sending my buyers to John knowing they will be taken care of.

Amazing service by the Stearns team. John Nelson is considered a friend in our house because of the amazing work he has done for us.

John at Stearns Lending was spot on with helping me with my mortgage. He is honest and knows the buisness. Thanks again