Speedy Cash S 11th St, Beaumont

Ophelia was awesome. Very polite, and made small talk during the process to make it go by sooner. I appreciate you and keep up the excellent customer service.

Ophelia was nice and caring, also with incredible patience with me since it was my first time ever apply for a loan. I would recommend her and Speedycash to friends and family.

Ophelia helped me and I couldn't have had a more wonderful person to help me understand my loan in full. If I could give more stars I would. I will most definitely keep doing business just because of her.

Opelika was a great help best service provided got me approved in 10 minutes!! Would HIGHLY RECOMMEND HER!

Ophelia was a great host and very helpful and very sweet will recommend some one else to go to her

Areli and Joseph worked great as a team. They were quick and efficient. Very knowledgeable about. They helped . I would definitely go to them if needed for cashing check. 1/29/2022

Ophelia was very generous and took good care of me she is an amazing working and I would love to come back and work with her again

Ophelia was amazing and was very fast and kind thank you I will definitely be coming back because of her.

Ophelia was amazing. She was friendly, fast and made my first time loan experience welcoming and comfortable.

Jocelyne and Jennifer were very patient and sooo nice to me I absolutely loved my experience at speedy cash in Beaumont Tx

Joshua did an awesome job 👏 and he was very helpful. Thanks again Joshua you rock!!!

The Ophelia was so wonderful in helping me get a loan and made this process so fun

Ophelia was very friendly, fast in our visit today. I would definitely recommend her to a friend.

He was one of the best helpers he was very respectful all around great guy his name was jousha

Areli was great. She provided me with excellent service. I will definitely be going back.

Jakayla was very helpful from start to finish reassuring me of all important details making it very thorough as well!

Speedy Cash is awesome with great workers as in Joshua thank you very much for helping me with my loan and y'all guys have a great day

Joshua, expedited our service and had us out in 15 min, the customer service was extraordinary… I will always return whenever in need speedy will provide.. thank you so much .. you’re a gentleman and a true scholar..A.D.YoungSr.

Jakayla was my helper for today she was very nice in explaining everything to me in details I recommended her if you trying to get a loan

jakayla was sweet & helpful she got me in & out & answered all my questions honestly & throughly

Joshua was very good and help me with everything I needed

Joshua help me out fantastically besides the wait from the computer besides that it was good business

Jakayla was so helpful with all my questions that I had she went above and beyond and I got the cash I needed. Thx Jakayla!!!

Good morning, Ophelia service was excellent and she was very cheerful and helpful. Thankyou Ophelia

Josh, helped me today and did excellent customer assistance!

Joshua was very helpful got me in and out politely

Service was great!!! Ms Areli was fast very friendly and patient.... I recommend SPEEDY CASH!!!

Jakayla did everything she could do to get me this loan thank u so much

Ophelia was very great in explaining every detail of my loan. Very great customer service and personality. I recommend her any time !!!!

Fast and friendly service. Josh was a pleasure to deal with.

Always courteous fast service Thanks Josh for helping

Anthony was a amazing hard worker , made sure I had everything I needed , and was very patient and polite. And he was very fast too.. Definitely recon coming here

Ophelia was amazing and was very fast and kind thank you I will definitely be coming back because of her.

Ophelia was really great and very helpful

Ms. Ophelia ,was very organized, very friendly , and VERYYYY PROFESSIONAL.

Joshua was very informational, helpful and made me feel comfortable through the whole process I would definitely come back to him in the future.

Fast and friendly service. Josh was a pleasure to deal with.

Thanks for Josh @ the college street location he help me good today

Joshua was very helpful frim beginning to end! He helped me when I needed the most and he made sure I had a clear understanding of the loan terms and conditions. Thanks so much!

Jakayla did everything she could do to get me this loan thank u so much

Ophelia was really great and very helpful

Jakayayia was very helpful professionall and pleasant. Thanks Speedy Cash

Ophelia was really nice and answered all my questions.

Ophelia was the best service ever really nice lady

Jakayla was very helpful, and explained everything with great detail. Joshua was also very professional, and informative. Very nice setting!

The employee Joshua showed southern hospitality at its finest..down to earth , understanding and patient..awesome worker.

Ophelia was so very helpful today. She was so sweet and was so professional. I would definitely come back to do business with her!

Jakayla was such a pleasure to work with great customer service 🌻

Joshua is a very nice and polite and very helpful person. I liked him a lot. Very good employee.

Josh was very sweet & helpful

I was very satisfied. Thanks Joshua.

Mrs. Ophelia, she was very friendly. She made me feel very comfortable. I appreciate her help on my first loan.

Josh was very helpful and nice .

Mrs. Ophelia, great customer service. Answered all my questions. Made this experience quick and easy!

Joshua was very efficient and helpful.

Veronica was extremely helpful and friendly

Joshua is the best worker at speedy cash.

Joshua was so helpful ! And so professional. He even help me create my account with revolve ❤️. You guys he was amazing ! Literally

Joshua was amazing he helped me with everything from my first call to getting me that loan and money order. If I could give 10 stars I would

I was absolutely impressed with Mr. Joshua. He was excellent with explaining everything. I appreciate the time he took.

Ophelia was a very polite an professional lady she helped me with everything I needed an actually took the time out to explain everything to me such a sweetheart

Ms. Ophelia ,was very organized, very friendly , and VERYYYY PROFESSIONAL.

It was very fast and easy everyone was very helpful

Joshua was very helpful and kind

Ms. Ophelia was very pleasant, polite, and EXTREMELY HELPFUL. When I walked into the establishment she was cleaning and sanitizing the desk areas and assigning customers where to stay to keep social distancing and to practice COVID guidelines. Ms. Ophelia was 🤩 AWESOME! Thanks

Joshua was extremely professional and knowledgeable regarding the entire process! I’d recommend to anyone to go in and work with Joshua!

Everyone was friendly n helpful . Joshua was very professional n direct to make everything understandable. Would come back n recommend to a friend. Opelika was also helpful before Joshua took over!

excellent service and quick from Joshua

Josh was Great 👍 Very Helpful...

Ophelia she is highly favor if anyone looking for a loan she’s the one

Assistant Manager Joshua has AMAZING customer service! He was very helpful! He deserves a raise! We need more people like him! Y'all go see Joshua!

Joshua was simply wonderful sweet respectful patient and kind and I will always ask for his service when doing service with speedycash

Joshua was very knowledgeable and helpful.

had a good first time experience with jakayla

Anthony was extremely helpful and got me the loan that I so desperately needed. He's very professional and has a great personality. Thank you Anthony for helping me so much.

Joshua was very fast and informative while processing my information. I was well handled and learned very needed information. I hope the company keeps this employee because he is truly a star among his peers!

Jakayla was very helpful and kind.thanks

Ms.Ophelia was very nice & patient with me . I Love The Customer Service . She Got Me In And Out In No Time .

Ophelia Beaumont Tx location was very informative.

Mrs Ophelia was the best ever my she walked me through everything and helped me understand everything and it was a very professional experience…

Mrs. Ophelia gave me the greatest service I’ve ever gotten in years. Everything was professional and I appreciate her so much for making this happen for me.

Excellent customer service, friendly and welcoming. Joshua helped me with my loan I needed and I’m grateful for his friendly, fast and excellent customer service! Highly recommend

Ophelia she was so sweet and she have a good customer service and she help me with everything I will come back again because her Thank you so much ❤️❤️

Ophelia has great customer service. She answered ever question I had to the T, and she was very polite . I highly recommend her for your speedy cash needs .

Josh was very professional and nice I appreciated his customer service and will be returning to him

josh help me with my loan , he made the whole process very easy great worker.

Don't do it. Simple, if you get $700 payday loan. You have to pay them $1400 back, plus the $700. Then at the end, another 10%. Wow, sounds great. They get double the money, plus the borrow money. Plus a extra 10%. It's fast, it's easy. Then your messed over. Look it up, this company is being Sued in other states. The B.B.B. won't approve them. If I knew this payday loan company was this bad. And Texas is letting them get away with this. I've talk with their agents, they repeat the same thing. Get a loan, and watch your payoff balance go up. I'm writing my congressman. Don't believe their web site. It's a debt trap. We need to shut down CAB in Austin, they not helping. Don't get trap like me. RAN from this place.

Jocelyn and Joshua were super nice and very helpful and explained everything in full. Would definitely recommend!!!

Ophelia was the absolute best. She was very kind and helpful. I would recommend this place of business to anyone.

Jennifer she was very helpful and her customer service was on point!!!

Joshua was a great help and he corrected some errors in the system for me as well... He was able to get me the fast cash I needed...

Ophelia was very quick and polite. She made sure my needs where met promptly.

Jakayla was very friendly and helpful make it a real easy process

Ms.Ophelia great fast and very patient I understand everything about my loan agreement most definitely refer customer service was excellent

Josh was soooo Amazing helpful and understanding. He is the definition of your title Will be back thanks

Jennifer was a great help and she was so nice also I will definitely be back

Joshua was Easy real quick. Great attitude. Would come back again.

Very great service. Kindy, friendly, and helpful .Joshua has excellent customer service.

Had a very good experience with Joshua would very much recommend him

Josh was a great help and very nice and explained everything well!!

Joshua was very helpful got me in and out politely

Ophelia and she was very helpful. She took her time with me, explained everything to where I could understand it. She was awesome!

Joshua was very professional straight to the point made everything easy 10/10 would recommend to a friend

Joshua was very helpful and made a situation we were in no longer a situation that we couldn’t handle

Joshua was simply amazing excellent customer service very friendly and very professionally.

I loved the customer service from Joshua and Veronica they were so professional and helpful.

Had a very good experience with Joshua would very much recommend him

Good morning, Ophelia service was excellent and she was very cheerful and helpful. Thankyou Ophelia

Joshua was a great help and he corrected some errors in the system for me as well... He was able to get me the fast cash I needed...

Joshua provided excellent service all while providing a caring smile

Josh was very helpful. I needed some help with a bank account and the revolve account maybe just what I need.

Jakayayia was very helpful professionall and pleasant. Thanks Speedy Cash

It was very fast and easy everyone was very helpful

Ophelia was the best service ever really nice lady

Jocelyne was awesome to work with and very friendly!!! Highly recommend Speedy Cash!!

Joshua was a great help. Came in store and applied for my loan and was approved quickly. He was very helpful in making sure I understood all of my options.

Joshua is amazing he is fast, informative, and truly caring about your situation. I brought my energetic and constantly moving child with me and he helped by giving my son something to do. I appreciate his customer service and helping me in my time of need.

Jocelyn was very helpful. My first time and it was a breeze thanks.

UNPROFESSIONAL MANAGEMENT AND PRACTICES. I came to this location on 12/22 around 4:30pn to cash a 401 K with my husband. They close at 8. Our tellers name was Veronica, and she was very sweet. She told us the check would have have to be verified by Merrill Lynch, which was no problem. We gave her his ID and she began the verification process, which required her to call Merrill Lynch. The wait time from Merrill Lynch to speak to someone to verify was 9 minutes, she politely and worrisomely asked if we minded waiting. We told her not at all. We waited about 8.5 to 9 minutes before the assistant “manager” Joshua approached Veronica and and asked her what was going on. He then proceeded to tell us that he would have to hang up that verification call, and recall to have them call them back. I asked him why we couldn’t wait the extra couple minutes for an operator to come to the phone since Merrill Lynch said totally wait time would only be about 9 minutes. Joshua then stated “We’ve already waited 8.5-9 minutes and they haven’t came to the phone” I responded saying it should only be a couple more minutes then. He then stated “ IM TELLING YOU WHAT WERE GOING TO DO! We are going to hang this call up, Veronica is going to call them back and have them call us when they are ready” I explained to him that, that would restart the amount of time it takes to speak to an operator. He then stated the reason it had to be done like that was because it was his decision as a manager to cancel Transactions that take too much time. He can’t have this transaction go any longer. There we’re no customers waiting in line, and there were at least 4 employees sitting down swirling there fingers with nothing to do. He then hangs up the call to the operator at Merril Lynch anyways and when he calls back the wait time is now almost 20 minutes. He told us we need to leave and he would call us over the phone to call us back to the store when Merril Lynch calls back.. in 20 minutes. Instead of just finishing the transaction with a customer, he’s more concerned with transaction time and makes us leave to come back. This place treats you like fast food drive through. They treat the customer that’s there like a nuisance because management is worried about times then actual respect and professionalism! Ron the store manager witnessed the whole interaction and seemed to agree with his Assistant that they should dismiss us instead of finishing our transaction. Veronica was absolutely amazing and you could tell she was uncomfortable with her managements decision. If you had more employees in management like Veronica stuff like this probably wouldn’t happen. Speedy cash, I highly recommend upper management look into Joshua and Ron’s store practices and professionalism.

Joshua was very helpful and had great customer service.

Service was great!!! Ms Areli was fast very friendly and patient.... I recommend SPEEDY CASH!!!

The service at Speedycash was excellent, and Areli is a wonderful attendant and extremely courteous and helpful

Ophelia If I could give her 100 stars I would very helpful

Ophelia was the greatest help speedy cash can ever have, felt like my best friend help me…

Very Fast a good service Joshua Hooked me up good

Joshua great to work with made everything easy and fast thank you so much.

This was my 1st loan and Joshua was very thorough when explaining everything i needed to know. He made me feel very welcomed and his personality was warm and bubbly Thank you

Assistant Manager Joshua is AWESOME! He is very thorough on everything! He makes sure you understand everything you're signing. Thanks Josh for helping me. Truly helped me out a lot.

Opelika. She has been very helpful and fast.

Ms. Ophelia was very helpful in every way and very polite 😀 👏 👍 👌 😊

The employee Joshua showed southern hospitality at its finest..down to earth , understanding and patient..awesome worker.

Joshua really help me and explain to me he was very professional and he was Awesome..

Joshua great to work with made everything easy and fast thank you so much.

Joshua is a very nice and polite and very helpful person. I liked him a lot. Very good employee.

Joshua was very professional. He explained everything to me and made sure I understand everything before I left. Thank you Joshua!

Ophelia was very professional she provided excellent service answered all my questions I will definitely recommend others to ask for her 😊

Mrs. Ophelia, she was very friendly. She made me feel very comfortable. I appreciate her help on my first loan.

I Love the way Joshua took care of me

Ophelia was absolutely amazing.. I've been through a lot in 2020.. it means A LOT TO ME THAT SHE WAS SO KIND AND PATIENT... JUST A SMILE CAN BRIGHTEN SOMEKNES BAD DAY... AND SHE DID EXACTLY THAT.... SHE DEFINITELY DESERVES TO BE RECOGNIZED.... THANK U

Jennifer was wonderful helped me get in and out very professional

Joshua is simply AMAZING! He went ABOVE AND BEYOND TO HELP ME! He helped me set up my speedy Cash account online and he has amazing customer service! He was very patient and professional with me! Give this man a raise! I've never had customer service like this! Awesome!!!! Will be back! Go see Joshua!

Joshua's customer service is Phenomenal! Thanks for going above and beyond to help me get this Loan! I would definitely recommend this place! Come see Joshua! He's awesome! I'm big on customer service! He was amazing! The best I've ever seen!

Ophelia was very kind and patient. She resolved an unknown dispute. Her great customer service is appreciated!

Joshua was absolutely a great help he was most generous and kind . He also broke everything down to the point where I wasn’t confused about anything he has a gift for customer service I’ll definitely be recommending people to visit him at speedy cash.

Joshua was so helpful! He covered all details with me to make sure I fully understood everything about my loan. Great customer service!

Joshua’s customer service was beyond excellent. He explained the process in great detail and made everything clear. It was simple and easy. I will be telling others about the good experience. Happy Holidays!

Ms . Ophelia was very polite answered all my questions correctly and got me in and out real quick. you guys are lucky to have her as an employee

Jakayla was outstanding in helping me!

Jakayla thank you so much for the loan y'all have a grate staff

I had the pleasure to speak with Mr Joshua and he did a perfect job at assisting me . I will be back. Thank you Joshua !

Jakarta and Anthony were very helpful knowledgeable.....

Jessica was a delight to deal with, thorough, and fast. Jakayla and Joshua were also great help and they all made sure the process was easy and fast. Thanks yall

Joshua was very helpful professional and explained every document that he pulled up very thankful for him

The customer service from josh and Jennifer was exceptional

Joshua was absolutely amazing. He was very knowledgeable and helpful. I would definitely go to him again if I need to in the future. I highly recommend if anyone needs a little extra holiday money to go here.

Mrs Ophelia was very helpful and friendly she did a fantastic job with servicing me

Joshua made my experience a great one, extreamly knowledgeable and very helpful!

I want to thank Joshua .he help me out real good .it's wonderful service here

ophelia very professional bery sweet will recommend all friends to her

Areli , is who helped me , she was great very professional and got me in and out as my wish and made sure I left happy!

Been a customer here for a very long time!!! Truly love coming here! Everyone is very polite and friendly especially Joshua! He is such a sweetheart and I enjoy having him help me with my needs! He always have a smile on my face! Truly brightens up my day! Y'all need more people like him! He deserves a promotion!!!