Simmons Bank Oil Well Rd, Jackson

Have been banking with Simmons for a couple years. They are very helpful and wonderful to work with. Also just recently got a mortgage for a home through them. Of course, not a super exciting process BUT they made it so easy and smooth sailing for a first time homebuyer like myself.

Haven't personally banked at Simmons Bank, but received a home loan here awhile back. Buying a home and subsequently getting a loan isn't a fun experience anywhere, but here you will receive a difficult time. This is mainly due to lack of loan officer communication that will occur between the two of you.

Oh what a mess!!!!!!!! They bounced cks w/plenty of $$$$ in the account. NOBODY knows how to do anything at this branch. They said it is "bank error". That doesn't help those we paid!!! A few month ago, it took 20 minutes to get an insurance check posted to our account. They went from one teller to another. That should have been our first clue! We should have switched then. Check everything!!!!!

Has got to be the worst bank EVER!!!! Dont loose or have your debit cards stolen! They cant even find my account to cancel my card have talked to 5 different arabs who know absolutely NOTHING!!!!!

We had to go with this bank after they took over First South Bank. I am so unhappy with the service we get here. I am switching banks after the new year.

My frustration with Simmons has been unmatched. Constant flags on my account and all day processes to get it resolved. Do not confuse my 5 stars with anything more than me showing my appreciation and gratitude to Wesley Chambers and Deedra Weathers. Wesley was absolutely amazing and accent is a pleasure to listen to. He worked swiftly and resolved all my issues. Those two have been my only good experiences with Simmons bank. Give Wesley a raise for sure.

I would like to give a shout out to Jessica the assistant branch manager over at the oil well rd location in Jackson TN. I was looking for a bank to open up a business account and they let me pull up a couple mins after they had closed to sign me up. I was so grateful for that kind gesture and excellent customer service. I even swapped my personal banking over to Simmons Bank as well. Thanks for being an awesome company with awesome people !

These folks will almost always get your accounts mixed up no matter how calm and clear the directions are. The service level at this location is frustrating as well. Debit card services are poor and unreliable. I reckon this is what one gets when the choose a bank based on the location of the branch.

Very good bank in my experience. Nothing negative to say always helpful if I have a question. Been a customer for 10+ years.

Nice staff, tellers are always pleseant.