Shane Satterfield - State Farm Insurance Agent Frederica St, Owensboro

Kellie Wathen is amazing at what she does! She explained to me the importance of getting life insurance at 25, something that didn’t cross my mind. She helped me get this at a cheaper rate being young. With this, she explained my children and husband would never have to worry with life insurance if something happened to me. Kellie remained more than patient with me and answered every question I had thoroughly. She truly looks out for your best interest. I will recommend State Farm through Shane Satterfield to anyone. They provide a very professional, qualitative, and valuable outlook.

Shane and his team offer top notch customer service! After we totaled one of our vehicles, they walked me through the claim process and followed up periodically to make sure the process was smooth. They made a very stressful time very easy for our family! Also, Shane is always prompt and makes everything super convenient for this working mama. You guys rock!

I had been with another insurance company for over 20 years and wasn’t looking to change. I thought it would be too much of a hassle. I recently heard really good things about this agency and decided to get a quote. I spoke with Heather and Katelyn and they both were extremely helpful and made it super easy. The rate was too good to pass up. The whole process from start to finish was quick and easy and resulted in a savings of about $500 a year. So glad I decided to call.

I called Shane Satterfield-State Farm for a quote and spoke with Heather. She was so professional, down to earth, and informative. Heather explained everything in detail. Her customer service was remarkable, and I highly recommend them for your insurance needs.

All around the best customer service experience I have received in a long time! Heather Axley and Kellie Wathen were able to get me switched over from another company at lower rate and BETTER coverage. They were both personable, professional and knowledgeable. I highly recommended this local office.

Everyone in the office are always so friendly! They go above & beyond to provide the best service in a timely manner. 100% glad I switched to State Farm. Heather is absolutely amazing & awesome to work with!

Thank you Heather Axley for the resent help. You were very courteous and very prompt on getting emails back and forth with the information that I needed. State Farm Insurance has never hesitated to help me out when I needed a question answered or when I had a claim to file. Always understanding and ready to lend a helping hand! Thank you!

Working with Katelyn was stress free! She helped me save so much on my auto, life, and rental insurance! I highly recommend working with her!

My house was totaled in the recent tornado storms that hit South Central Kentucky. Shane Satterfield was one of the first text I received the following morning checking on my well being. He was also very helpful and was always available to discuss any questions regarding my claim. As a customer, I was grateful for the service he provided, but was even more impressed with the concern he showed immediately following the incident. I would highly recommend Shane to any one looking for excellent service.

I had such a wonderful experience working with Katelyn! She made the processing of insuring myself and my 2 month old daughter so easy! She answered all of my questions and helped me make the best decision for my family. She’s my go-to person for my insurance needs and I highly recommend her!

Nothing but good things to say about this agency! Heather is great to work with. Easy to contact. Great communication. All the staff is friendly and helpful. We’ve had State Farm insurance for nearly 40 years with no complaints!

Kellie Wathen was so great . I did an online insurance quote comparison . She sent me a quote right away . The quote was much less than any other company.She was helpful pleasant and extremely personable. Nice to know there are good honest straight forward people like her. Thanks so much Kellie.

Kellie Wathen got me life insurance for an excellent price. She explained to me that with being 24, the rates were amazing for the coverage I got. Understanding the importance of having coverage if something were to happen to me, my children would not have to worry financially including my husband. Thank you Kellie for helping me understand how important life insurance is.

The folks at Shane Satterfield State Farm are my insurance people, for everything…cars, boats, motorcycles, well used to be motorcycles but that’s neither here nor there, and that makes my life easier. Peace of mind would be enough, but their bundled rates beat everyone else I’ve used before too. I Definitely recommend you calling Kate from State.

Heather was easy to work with. Opening the claim along with getting out SUV fixed was fast and stress free! Shane's team is hard to beat.

Riley was wonderful to work with. She was able to get me burial insurance at a low cost. Would highly recommend her!